scholarly journals Measuring Performance in Transportation Companies in Developing Countries: A Novel Rough ARAS Model

Symmetry ◽  
2018 ◽  
Vol 10 (10) ◽  
pp. 434 ◽  
Author(s):  
Dunja Radović ◽  
Željko Stević ◽  
Dragan Pamučar ◽  
Edmundas Zavadskas ◽  
Ibrahim Badi ◽  
...  
Keyword(s):  
Sensitivity Analysis ◽  
Developing Countries ◽  
Performance Indicators ◽  
Three Phase ◽  
Business Efficiency ◽  
Success Indicators ◽  
Product Assessment ◽  
Simple Additive Weighting ◽  
Five Phases ◽  
Spearman’S Correlation

The success of any business depends fundamentally on the possibility of balancing (symmetry) needs and their satisfaction, that is, the ability to properly define a set of success indicators. It is necessary to continuously monitor and measure the indicators that have the greatest impact on the achievement of previously set goals. Regarding transportation companies, the rationalization of transportation activities and processes plays an important role in ensuring business efficiency. Therefore, in this paper, a model for evaluating performance indicators has been developed and implemented in three different countries: Bosnia and Herzegovina, Libya and Serbia. The model consists of five phases, of which the greatest contribution is the development of a novel rough additive ratio assessment (ARAS) approach for evaluating measured performance indicators in transportation companies. The evaluation was carried out in the territories of the aforementioned countries in a total of nine companies that were evaluated on the basis of 20 performance indicators. The results obtained were verified throughout a three-phase procedure of a sensitivity analysis. The significance of the performance indicators was simulated throughout the formation of 10 scenarios in the sensitivity analysis. In addition, the following approaches were applied: rough WASPAS (weighted aggregated sum product assessment), rough SAW (simple additive weighting), rough MABAC (multi-attributive border approximation area comparison) and rough EDAS (evaluation based on distance from average solution), which showed high correlation of ranks by applying Spearman's correlation coefficient (SCC).

FMECA Modelling and Analysis in Blood Transfusion Chain

2017 ◽  
Vol 5 (1) ◽  
pp. 23-39
Author(s):  
Francesco Zedda ◽  
Gianluca Borelli ◽  
Francesco Valentino Caredda ◽  
Alessandro Fanti ◽  
Gianluca Gatto ◽  
...  
Keyword(s):  
Sensitivity Analysis ◽  
Blood Transfusion ◽  
Performance Indicators ◽  
Failure Modes ◽  
Actual Process ◽  
Clinical Risk Management ◽  
Analysis Method ◽  
Rfid Technology ◽  
Enhance Patient Safety ◽  
Concise Description

This paper describes the modelling and analysis of the processes and activities used in the Blood Transfusion Centre of Hospital Brotzu (Cagliari – Italy), via FMECA (Failure Modes Effects and Criticalities Analysis) method, in order to enhance patient safety and improve clinical risk management. The first part of the study consists on an analysis of the present blood transfusion chain processes (AS-IS), obtained by reverse engineering. Then a concise description of the FMECA methodology is presented. After the introduction of the reengineered process (TO-BE), developed via introduction of RFID technology, the results of simulation will be presented. For each activity of the two configurations studied (AS-IS and TO-BE) some performance indicators were evaluated, then a sensitivity analysis has been carried out to investigate the consistency of FMECA analysis. Finally follows the comparison of results between the simulation of actual process and the reengineered one.

scholarly journals The impact of social media on the performance of microfinance institutions in developing countries: a quantitative approach

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ahmad Daowd ◽  
Muhammad Mustafa Kamal ◽  
Tillal Eldabi ◽  
Ruaa Hasan ◽  
Farouk Missi ◽  
...  
Keyword(s):  
Social Media ◽  
Developing Countries ◽  
Performance Indicators ◽  
Financial Services ◽  
Microfinance Institutions ◽  
Poverty Level ◽  
Content Type ◽  
Media Platform ◽  
Media Applications ◽  
The Impact

PurposeOver the last few decades, microfinance industry is argued to have played a constructive role in alleviating poverty level and providing the underprivileged with access to financial services. Statistics from the World Bank reveal that, currently, only 4% of the underprivileged have been served out of the 3 billion+ potential clients. Such results are due to several claims, particularly the operational and financial challenges faced by microfinance institutions (MFIs) in the constant flux inviting more attentions towards its performance. While explicit attention is given by many researchers towards mobile banking and information and communication technology (ICT) in improving the MFIs’ performance, the study on how social media, as a rapidly growing online phenomenon, can impact on the MFIs’ performance remains scarce. As such, this study aims to investigate this impact based on four dimensional performance indicators: efficiency, financial sustainability, portfolio quality and outreach.Design/methodology/approachA model is proposed and tested to ascertain the relationship between social media applications and organisational performance. In so doing, web-based questionnaires have been used to collect data from MFI employees in developing countries. Results reveal a significant influence of the social media over the MFIs’ performance, offering valuable insights into both researchers and practitioners in the domain of microfinance, as well as social media—conforming that the adoption of social media as marketing, advertising and communication tools may significantly improve the MFIs’ performance.FindingsThe results demonstrate that there is a positive and significant impact of social media use within microfinance on the key indicators of MFIs. They also show that the highest impact of social media usage within the microfinance is on the portfolio quality. In addition, it was found that marketing and advertising; communication and sales and distribution are the main areas where social media is able to support while social networking websites are the most popular platforms employed in MFIs.Originality/valueThis study adds to the existing literature few theoretical and practical aspects. First, this study developed a model for assessing the value of social media as a new phenomenon within this type of organisation. Second, it offers microfinance sponsors, managers and policy makers with a frame of reference to understand what social media platform can be deployed for each purpose. Third, with the identification of the main MFIs’ performance indicators, this research provided a reference of performance measurement guide for microfinance industry when assessing different technological employment.

scholarly journals REFORMASI SUMBER DAYA MANUSIA: KONSEP DAN STRATEGI PERUBAHAN UNTUK INDONESIA MAJU

2019 ◽  
Vol 1 (2) ◽  
pp. 69-86
Author(s):  
Joko Tri Nugraha
Keyword(s):  
Developing Countries ◽  
Human Resources ◽  
Human Resource ◽  
Performance Indicators ◽  
Administrative Reform ◽  
Qualitative Descriptive ◽  
The Government ◽  
Long Term Impact ◽  
Positive Results

Administrative reform in the developing countries becomes a necessity and focus ofgovernments. The term administrative reform contains meanings, varied in functions,but also brings debate that has never been completed among practitioners, societiesand theorists. Administrative reform aims to improve the performance of individuals,groups and institutions. One of the administrative reform agendas is to improve thesalary of state apparatuses. However, the government does not have yet any payrollregulation of state apparatuses that relate their workload and proper reward.Consequently, its long-term impact is to bring down the spirit, work ethic and workdiscipline among the state apparatuses which are supposed to have high productivityand discipline. This article aims to explain the concept of administration reform fromthe perspective of human resources, as well as the change strategy for the developmentof Indonesia. It applied major theories of administrative reform and bureaucracy aswell as human resource management. The method used is qualitative descriptive, withresearchers as a tool based on literature studies. The results of this study show thatadministrative reform in the context of bureaucracy reform is not a new issue. Manyministries and institutions have implemented administrative reform, but not yetoptimally gave positive results. The implications of this study is that bureaucracyreform should involve stakeholders in formulating performance indicators as well asthe institutionalization of values and bureaucratic culture oriented towards the publicinterest.

scholarly journals Impact of active night population and leakage exponent on leakage estimation in developing countries

2021 ◽  
Author(s):  
Peace Korshiwor Amoatey ◽  
Abena Agyeiwaa Obiri-Yeboah ◽  
Maxwell Akosah-Kusi
Keyword(s):  
Developing Countries ◽  
Water Balance ◽  
Relative Error ◽  
Water Loss ◽  
Performance Indicators ◽  
Water Utilities ◽  
Loss Reduction ◽  
Water Networks ◽  
Minimum Night Flow ◽  
Leakage Exponent

Abstract Methods for network leakage estimation include water balance, component analysis and minimum night flow (MNF) methods the latter of which involves subtracting the customer night use (QCNU) from night leakage and multiplying by the hour day factor (HDF). QCNU and HDF respectively depend on Active Night Population (ANP) and leakage exponent (N1). In most developing countries, these parameters are assumed in the MNF method thus introducing errors which makes setting realistic leakage reduction targets and key performance indicators (KPI) problematic. In this study, QCNU and HDF were evaluated by determining the relative error associated with ANP and N1 to establish localized rates for accurately estimating leakage in water networks. Between 7 and 11% relative error was associated with every 1% higher or lower ANP while up to 4% relative error was observed for every step considered. A linear relationship exists between the relative error associated with both and ANP although that of ANP is twice as high as This has technical implications on setting water loss reduction targets and investing in the water infrastructure. It is recommended that water utilities must establish localized ANP and values for accurate leakage estimation in water networks.

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