La universidad inteligente/ The Smart University
As it happens in other fields, also in Higher Education it is detectedthat the use of Artificial Intelligence (AI) can be, and in some cases is being, a powerful medium of inclusion through adaptive support in pedagogical help and in the delivery of resources. And to do it in a sensitive, relevant and pertinent way with the personal and group situation of students' learning, in response to their demand for knowledgeand for the development of their skills.There is a need for a framework of pedagogical model and instructional design that integrates students and guides this help to common and desirable learning outcomes. We also raise the need for an analysis of the conditions necessary for its validation. Finally, we propose, through analysis based on experiences, concrete answers to the insufficiency of institutional policies that contemplate modalities of integration and their repercussions.