scholarly journals CONTINUOUS QUALITY IMPROVEMENT (CQI) PRACTICE IN VOCATIONAL COLLEGES

2021 ◽  
Vol 3 (8) ◽  
pp. 211-225
Author(s):  
Nur Asyikin Ab Latif ◽  
Mohamed Yusoff Mohd Nor

Continuous quality improvement (CQI) is an important element in quality management. This is because CQI is a key factor in improving the quality of education and ensuring that improvements in teaching and learning activities are continuously implemented. The implementation of CQI in Vocational Colleges (VCs) is increasingly being carried out in line with the application of the outcome-based learning (OBE) approach. However, reports from the board of accreditation showed differences in CQI practices for several programs under the same institution. Thus, this study can give a clear picture of CQI practice in VCs. This study was conducted to identify CQI practices in VCs and make comparisons of practice based on demographic factors namely gender, age, and teaching field. This survey-based study used questionnaires as a research instrument. The respondents of the study consisted of 87 VCs lecturers in the states of Selangor and Kuala Lumpur. Descriptive and inferential statistical analysis was used to attain the practice level and make comparisons on demographic factors. The findings of the study found that the practice of CQI in VCs was at a high level. However, there were significant differences based on demographic factors for the age group in the dimensions of customer focus and teamwork. This study could provide input to the Vocational Educational and Training Department (BPLTV) on the practice of CQI in VCs. With this input, actions and improvement measures can be planned and implemented to improve VCs. Therefore, it is hoped that this study could be a platform for improvement in VCs quality management.

1991 ◽  
Vol 11 (4_suppl) ◽  
pp. S60-S65 ◽  
Author(s):  
Gil Kuperman ◽  
Brent James ◽  
Julie Jacobsen ◽  
Reed M. Gardner

At LDS Hospital the authors are implementing continuous quality improvement (CQI), a systems-analytic approach to quality management in industry, as an approach to quality management in medical domains. Their approach consists of 1) choosing a process to be improved, 2) assembling a team of expert clinicians that understands the process and the outcomes, 3) determining key steps in the process and expected outcomes, 4) collecting data that measure the key process steps and outcomes, and 5) feeding back the data to the practitioners. CQI theory states that the practitioners will use the information and their own best intentions to improve the manner in which they provide care. The authors have developed statistical tools that display the data and distinguish between random and assignable variation.


2020 ◽  
Vol 9 (5) ◽  
pp. 19
Author(s):  
Soumya Upadhyay ◽  
William Opoku-Agyeman

The US healthcare system has been facing pressures from stakeholders to reduce costs and improve quality. The purpose of this paper is to develop a conceptual model to illustrate the approaches used in healthcare quality management (Continuous Quality Improvement/Total Quality Management, Lean, and Six Sigma) weaved into the underlying framework of scientific management theory. This paper employs scientific management theory to explain the healthcare quality tenets that influence the quality of care in our healthcare organizations. The father of scientific management, Frederick Taylor, and other key contributors collectively created scientific management principles, which are widely used for quality improvement purposes both in the engineering and the healthcare field. Healthcare quality is also discussed with examples of the application of scientific management principles. Shared themes between scientific management principles and healthcare quality tenets, as given in CQI/TQM, Six Sigma-Lean, and Donabedian Model, were developed. To understand the three pillars of quality (structure, process, outcome) in relation to the underpinnings of scientific management principles, we incorporated insights of scientific management theory into Donabedian’s healthcare quality model. It is recommended that selection of personnel play a more significant role among human resources practices in organizations; strategy formulation must include a careful assessment of organizations’ strengths and weaknesses with regard to continuous quality improvement, with organizations striving to achieve standardization to attain efficiency and reduce costs.


2014 ◽  
Vol 14 (1) ◽  
Author(s):  
Veronica Matthews ◽  
Gill Schierhout ◽  
James McBroom ◽  
Christine Connors ◽  
Catherine Kennedy ◽  
...  

Author(s):  
HA Wajid ◽  
Hassan Tariq Chattha ◽  
Bilal A Khawaja ◽  
Saleh Al Ahmadi

In this paper, we present a detailed action plan under continuous quality improvement (CQI) exercise of outcomes based education framework related to Mathematics concerns highlighted by the Electrical Engineering (EE) Department. Failing and low performed student learning outcomes (SOs) and course learning outcomes (COs) in range of core EE courses were observed to be linked with weak Mathematics basis of students. This feedback was achieved through an automated CQI system in EvalTools under Faculty Class Assessment Report (FCAR) tab, where each instructor is required to make reflections about failing as well as low performed SOs and COs. Feedback was reviewed comprehensively, and mathematical concepts which significantly affect the performance of students in the core EE courses were derived. Moreover, a high level of Mathematics pre-requisite covering required mathematical concepts is identified for the range of core EE courses. Consequently, well-defined tasks were assigned to continuously evaluate and monitor improvement in required Mathematics concepts to ensure SOs and COs achieved in core EE courses. Results are given to exhibit the effectiveness of continuous improvement management system (CIMS).


Author(s):  
William Smitley ◽  
Teri Yanovitch

A wide variety of methods, tools, and techniques currently exist to assist companies enhance quality. However, many of them do not bring about substantiative improvement. The reasons are varied but usually begin with a lack of senior executive commitment and leadership. This paper explores the concepts and actions that are needed to change the culture of an organization to one of continuous quality improvement. It provides the outline for successful implementation of Total Quality Management (TQM) in any corporation. Paper published with permission.


1997 ◽  
Vol 3 (3) ◽  
pp. 57-60 ◽  
Author(s):  
F. Douglas Scutchfield ◽  
María Luisa Zúñiga de Nuncio ◽  
Ruth A. Bush ◽  
Sara Handelman Fainstein ◽  
Maria Alena LaRocco ◽  
...  

2019 ◽  
Vol 09 (02) ◽  
pp. 159-161
Author(s):  
Kiran Fatima Mehboob Ali Bana

There is a dire need to incorporate quality improvement measures in medical education of our country as now worldwide the paradigm is shifted from the students’ outcome to the continuous quality improvement (CQI) measures. The ultimate goal of CQI is to provide optimal patient care. This is the responsibility of the accreditation council (PMDC) to ensure the true application of quality improvement indicators in medical institutes. The quality document introduced by the PMDC is the true reflection of the world accreditation bodies WFME, WHO. By ensuring the true application of this quality document, Pakistan Medical and Dental Council will be able to compete with the International standards of medical education through competent future physicians.


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