The Paradox of the Interactive Web in the U.S. Public Sector

Author(s):  
Ines A. Mergel ◽  
Charles M. Schweik

Web 2.0 technologies—what we prefer to call the “Interactive Web”—have become frequently used tools in the public sector. These tools include social networking applications such as Twitter, Facebook, Wikis, or RSS feeds. Public sector agencies are using blogs to communicate information on public hearings, wikis to coordinate work or share expertise and intelligence information, and social networking sites to communicate with citizens. These kinds of applications create a public sector paradox. On the one hand, they have the potential to create opportunities related to key public sector issues of transparency, accountability, communication and collaboration, and to promote deeper levels of civic engagement. On the other hand, information flow within government, across government agencies, and between government and the public is often highly restricted through regulations and specific reporting structures, and therefore usually delayed through the filter of bureaucratic constraints. The authors provide an overview of drivers encouraging the adoption of Interactive Web applications, but also transformative organizational, technological, and informational challenges ahead that might lead to resistance to that change.

2013 ◽  
pp. 1451-1474
Author(s):  
Ines A. Mergel ◽  
Charles M. Schweik

Web 2.0 technologies—what we prefer to call the “Interactive Web”—have become frequently used tools in the public sector. These tools include social networking applications such as Twitter, Facebook, Wikis, or RSS feeds. Public sector agencies are using blogs to communicate information on public hearings, wikis to coordinate work or share expertise and intelligence information, and social networking sites to communicate with citizens. These kinds of applications create a public sector paradox. On the one hand, they have the potential to create opportunities related to key public sector issues of transparency, accountability, communication and collaboration, and to promote deeper levels of civic engagement. On the other hand, information flow within government, across government agencies, and between government and the public is often highly restricted through regulations and specific reporting structures, and therefore usually delayed through the filter of bureaucratic constraints. The authors provide an overview of drivers encouraging the adoption of Interactive Web applications, but also transformative organizational, technological, and informational challenges ahead that might lead to resistance to that change.


2007 ◽  
Vol 12 (5) ◽  
pp. 67-79 ◽  
Author(s):  
David Beer ◽  
Roger Burrows

This paper introduces the idea of Web 2.0 to a sociological audience as a key example of a process of cultural digitization that is moving faster than our ability to analyse it. It offers a definition, a schematic overview and a typology of the notion as part of a commitment to a renewal of description in sociology. It provides examples of wikis, folksonomies, mashups and social networking sites and, where possible and by way of illustration, examines instances where sociology and sociologists are featured. The paper then identifies three possible agendas for the development of a viable sociology of Web 2.0: the changing relations between the production and consumption of internet content; the mainstreaming of private information posted to the public domain; and, the emergence of a new rhetoric of ‘democratisation’. The paper concludes by discussing some of the ways in which we can engage with these new web applications and go about developing sociological understandings of the new online cultures as they become increasingly significant in the mundane routines of everyday life.


TERRITORIO ◽  
2009 ◽  
pp. 130-138
Author(s):  
Viviana di Martino

- An important urban transformation was achieved in Paris with the redevelopment of the Bercy quarter. It was characterised by farsightedness and an ability to monitor and manage on the part of the public sector operators who guided the entire operation. While on the one hand the Bercy case presents a series of ‘extraordinary' elements deriving from the particular history of the site, the continuity with which the municipal administration moved forward with its strategic decisions, its capacity to frame those strategies in a broader and more complex context and the ways in which the entire process was implemented certainly constitute important factors on which to reflect in the framework of a more general discussion on the effectiveness and potentials of large urban projects. This paper looks at the main stages of the transformation starting with the framing of the operation within the provisions of the main urban planning instruments and it seeks to highlight the most significant aspects of the intervention with a particular focus on the outcomes of the project implemented.


Author(s):  
Robert D. Sprague

This chapter focuses on legal issues that may arise from the increasing use of social interaction technologies; prospective employers searching the Internet to discover information from candidates’ blogs, personal web pages, or social networking profiles; employees being fired because of blog comments; a still-evolving federal law granting online service providers sweeping immunity from liability for userpublished content; and attempts to apply the federal computer crime law to conduct on social networking sites. The U.S. legal system has been slow to adapt to the rapid proliferation of social interaction technologies. This paradox of rapid technological change and slow legal development can sometimes cause unfairness and uncertainty. Until the U.S. legal system begins to adapt to the growing use of these technologies, there will be no change.


2013 ◽  
Vol 146 (1) ◽  
pp. 114-122 ◽  
Author(s):  
Hallvard Moe

Social networking sites have become staples in everyday life in many parts of the world. Public service broadcasters have ventured on to such services, aiming to reach new users. This move triggers a line of question about the borders between the public and the commercial, the control of content and the shifting power in media policy. Focusing on the Norwegian Broadcasting Corporation's use of Facebook, this article offers insights into what exactly is new about the challenges posed by social networking sites, and explores how this instance of hybrid arrangements impacts on our understanding of public service media.


2014 ◽  
Vol 56 (3) ◽  
pp. 317-340 ◽  
Author(s):  
Shintaro Okazaki ◽  
Natalia Rubio ◽  
Sara Campo

This study examines the effects of online gossip propensity in social networking sites (SNSs). We posit that online gossip propensity affects SNS identification, which in turn determines normative pressure and SNS engagement. The ultimate outcome is electronic word-of-mouth (eWOM) intention. We also explore the impact of two types of SNS communication channel, i.e. handheld (mobile devices and tablets) and traditional (desktop PCs and laptops) computing devices. The data were collected from a questionnaire survey with 400 general consumers. Using a scenario approach, we asked the respondents how they would react to a special discount campaign for a popular beer brand ad posted on an SNS. Our structural equation modelling results indicate that online gossip propensity is indeed a significant driver of SNS identification. All hypothesised paths are supported, except the one from normative pressure to eWOM intention. Furthermore, SNS communication channels had a clear impact, since the latent means are greater for most of the constructs in the handheld computing device group than in the traditional computing device group.


2021 ◽  
Author(s):  
Melanie Beck

In Deutschland werden zahlreiche Infrastrukturprojekte durch eine Zusammenarbeit der öffentlichen Hand mit einem privaten Unternehmen umgesetzt. Dies geschieht im Rahmen einer Öffentlich-Privaten-Partnerschaft kurz ÖPP bzw. PPP (Public Private Partnership). Auch im Bereich der Verkehrsinfrastruktur erfolgt die Umsetzung vieler Projekte als ÖPP. Privatunternehmen übernehmen den Ausbau, ggfs. Neubau, Erhalt und Betrieb eines vertraglich festgelegten Autobahnabschnittes, mit zumeist einer Vertragslaufzeit von 25-30 Jahren. Erfüllt das Unternehmen die zuvor definierten Leistungen, erhält es von der öffentlichen Hand ein Entgelt. Laut aktuellen Planungen des Bundes sollen ca. 1.280 km des deutschen Autobahnnetzes durch ÖPP-Projekte erneuert werden. Jedoch existiert eine kontroverse Diskussion dieser Projekte sowohl in der Theorie als auch in der Praxis. Zum einen sind, laut Bundesrechnungshof, solche Projekte teurer als eine konventionelle Umsetzung und zum anderen profitieren, gemäß Untersuchung der TU Braunschweig, hiervon besonders große Baukonzerne. Die mittelständischen, regionalen Bauunternehmer haben kaum Möglichkeiten sich bei ÖPP zu beteiligen. Ziel des Forschungsvorhabens war die Analyse einer Verkehrsinfrastrukturgenossenschaft, welche eine Alternative zu den bisherigen ÖPP-Projekten darstellt. Die Grundidee dieser Genossenschaft ist es, sowohl den Baumittelstand zu berücksichtigen, als auch eine regionale Wertschöpfung herbei zu führen. In Germany, numerous infrastructure projects are implemented through cooperation between the public sector and a private company. This is done within the framework of a public-private partnership (short: PPP). In the area of transportation infrastructure, too, many projects are implemented as PPPs. Private companies take over the responsibilities of expansion, new construction (if necessary), maintenance and operation of a contractually defined highway section, usually with a contract term of 25-30 years. If the company fulfills the previously defined services, it receives a payment from the public sector. According to current plans of the federal government, approximately 1,280 km of the German highway network are to be renewed through PPP projects. However, there is a controversial discussion of these projects both in theory and in practice. On the one hand, according to the Federal Audit Office, such projects are more expensive than conventional implementation. On the other hand, according to a study by the Technical University of Braunschweig, large contractors in particular benefit from this. Medium-sized, regional construction companies have hardly any opportunities to participate in PPPs. Goal of the research project was the analysis of a transport infrastructure cooperative, which shows an alternative to the existing PPP projects. The basic idea of this cooperative is the consideration of the midsize contractors sector and to create a regional added value.


2019 ◽  
Vol 3 (2-3) ◽  
pp. 5
Author(s):  
James LaRue

Intellectual freedom—the idea that all people have the right to express themselves freely and access the expressions of others—is a core value of librarianship. But every value, every institution, must go through a kind of rediscovery with each generation. This “re-valuing” is necessary and right. Do our institutions serve us, or are we forced to serve them? Do we practice what we say we believe? An example of this re-evaluative process concerns the promise, the vision, of the Declaration of Independence. Jefferson wrote, “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” But that clear statement of “self-evident truths” was on the one hand immediately contradicted by the explicit endorsement of slavery (3/5ths of a human being), and by the denial of a vote to women. Nonetheless, the underlying idea was so powerful and compelling that subsequent generations returned to it again and again, edging closer to the original vision.I believe that intellectual freedom is under such a review by librarians now. I believe, too, that the value remains an abiding and powerful call to service.In this article I will present three snapshots from my own intellectual freedom journey. Each has a context in time that may lend depth of understanding to today’s challenges. Perhaps, too, it will point the way to a new place for intellectual freedom in our work.


2020 ◽  
Vol 12 ◽  
pp. 312-323
Author(s):  
Nawaf Abdelhay Altamimi

Recent events in Arab countries, particularly in Tunisia, Egypt have shown that new modes of communications such as Mobile phones and social networking sites have facilitated civil society's organization by allowing a timely exchange of opinions and ideas. Youth protesters in uprising societies have recognised the value of Mechanisms in which the public can meet and discuss and share ideas openly, recognise problems and suggest solutions (Caplan and Boyd, 2016). Those Young demonstrators have taken to social media such as Facebook and Twitter online to organize social prodemocracy movements and start the revolution, demonstrating how the Web-based platforms have become a crucial alternative media instrument for advocacy in today's Digital Age. (Kenix, 2009).


2010 ◽  
Vol 2 (1) ◽  
pp. 10-17 ◽  
Author(s):  
Michael Kaschesky ◽  
Reinhard Riedl

This paper presents collaborative tools for public participation across multiple networking sites. The tools are part of the Comuno networking site for public governance and services, which is particularly targeted at the public sector (currently in alpha testing at http://comuno.org). The Broadcast tool allows cross-posting content from Comuno to a wide variety of other networking sites, such as Facebook or Twitter. The UserFeed and TopicFeed tools build RSS feeds from content published by a specific user or under a specific topic. The LifeStream tool gathers a user’s activities across multiple networking sites in the private account section at Comuno. These tools and related aspects of the Comuno networking site are discussed and presented in the context of deliberation and opinion-forming in a Swiss bilingual city.


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