Adoption of Electronic Payment Services by Iranian Customers
Keyword(s):
The objective of this paper is to investigate customers’ adoption of Electronic payment services. This study contributes to existing e-payment and adoption research by presenting a detailed description of factors that enhance and inhibit electronic payment adoption. The proposed conceptual model has been developed based on TAM, diffusion of innovation and PCI models, and adding the factors of security, cost, perceived risk, culture, trust, service quality and network externalities. The model has been examined by using a questionnaire within the Iran context. Based on obtained results, practical implications and suggestions for Iran banks and financial institutions are discussed.
2010 ◽
Vol 1
(4)
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pp. 80-97
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2009 ◽
Vol 10
(3)
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pp. 97-130
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Keyword(s):
2021 ◽
Vol 16
(5)
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pp. 1893-1911
2017 ◽
Vol 21
(5)
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pp. 1053-1076
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2021 ◽
Vol ahead-of-print
(ahead-of-print)
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2021 ◽
Vol ahead-of-print
(ahead-of-print)
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2002 ◽
Vol 7
(1)
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pp. 25-41
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