Factors Influencing Behavioural Intention to Adopt the QR-Code Payment

This study aims to identify the factors which affect the consumers’ behavioural intention to adopt the Quick response code (QR-code) mobile payment. This study extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with the personal innovativeness construct. This study reveals that performance expectancy, social influence, habit, price value, and personal innovativeness in information technology are significantly related to behavioural intention to adopt QR-code mobile payment. However, effort expectancy, facilitating conditions, and hedonic motivation are found to be statistically insignificant. This study presents one of the few empirical works investigating the role of consumer innovativeness and thus validates the inclusion of personal innovativeness as constructed in mobile payment adoption research. Findings from this study provide valuable insights for mobile payment application developers and mobile payment marketing teams.

Factors Influencing Behavioural Intention to Adopt the QR-Code Payment

This study aims to identify the factors which affect the consumers’ behavioural intention to adopt the Quick response code (QR-code) mobile payment. This study extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with the personal innovativeness construct. This study reveals that performance expectancy, social influence, habit, price value, and personal innovativeness in information technology are significantly related to behavioural intention to adopt QR-code mobile payment. However, effort expectancy, facilitating conditions, and hedonic motivation are found to be statistically insignificant. This study presents one of the few empirical works investigating the role of consumer innovativeness and thus validates the inclusion of personal innovativeness as constructed in mobile payment adoption research. Findings from this study provide valuable insights for mobile payment application developers and mobile payment marketing teams.

TECHNOLOGY ADOPTION AND CONTINUANCE OF MOOCS: A SYSTEMATIC LITERATURE REVIEW, SYNTHESIS AND FUTURE RESEARCH AGENDA

Massive Open Online Courses (MOOCs) have garnered a lot of attention and interest from academia and industry. The proliferation of MOOC platforms has opened up immense opportunities for fulfilling learner needs and improving the education landscape. It is important to understand the drivers of MOOC adoption to ensure its complete utilization. Research on MOOC adoption, acceptance, usage, and continuance has increased over a period of time. With this regard, the purpose of this study was to review and synthesize the research on MOOC adoption using a structured and domain-based approach in order to understand its state-of-the-art literature. Seventy empirical articles indexed in Scopus or Web of Science were identified and reviewed systematically using the Theories, Context, Characteristics, and Methods (TCCM) framework. Systematic mapping of studies was taken place to determine the year-wise publications, journal quality, citations, widely used theories, the context in terms of MOOC platforms and country of research, characteristics in terms of widely used constructs, and hypothesized relationships. The systematic literature review highlights Technology Acceptance Model is the dominant model applied in the MOOC adoption research. Further research on MOOC adoption is seen majorly in Asian economies with a narrow focus on developed economies. Although several review studies have taken place on MOOC, their focus has been on the quality, pedagogical or user perspective. This study is the first effort in synthesizing the state-of-the-art literature on MOOC adoption. Future avenues of research are suggested in terms of Theories, Context, Characteristics, and Methods to further the theoretical and practical knowledge on MOOC adoption.

Influences of Adoptive Mother and Father’s Parenting and Child’s Temperament on Adoptees’ Social Skills: A Hybrid Dyadic Analysis

Adoption provides a unique opportunity to study the simultaneous effect on adoptees’ development of environmental influences related to adoptive parenting, and children’s biology-based characteristics. In this paper, two Hybrid Dyadic Models were tested to study the mediational role of the adoptees’ negative reactivity on the relationship between mothers and fathers’ supportive (Model A) and unsupportive (Model B) parenting, and adoptees’ social skills. In a sample of 102 couples, mothers and fathers’ reports on adoptees’ social skills, the adoptees’ negative reactivity, and supportive/unsupportive parenting were explored. Supportive/unsupportive parenting was assessed individually (mothers and fathers separately), whereas the adoptees’ negative reactivity and social skills were treated as common fate variables, with both parents’ scores as indicators of a latent construct. Results were non-significant for Model A. Regarding Model B, different relation patterns between unsupportive parenting and social skills were found, depending on whether it was the mother's or the father's parenting. The child's negative reactivity mediated the relationship between the father's (not the mother's) unsupportive parenting and the child's social skills. With information from both parents and considering simultaneously their unique and shared perspectives, this study advances adoption research and strengthens the relevance of dyadic analyses when studying the adoptive family dynamics.

The Impact of Information Systems Implementation in the Greek Manufacturing Enterprises

Purpose—The purpose of this study is to assess the impact of Information Systems (ISs) implementation in Greek industry. The main issues that are explored through this survey in regards to IS adoption are the financial and nonfinancial benefits that are derived due to IS adoption. The study also investigates the effect that IS adoption had in several business areas in regards to the factor of financial performance. Design/methodology/approach—The survey that was conducted was questionnaire based. Of the 96 valid responses that were received, 83 of them implemented at least one IS. Those 83 responses were analyzed statistically. Several statistical tools were used for that, such as: nonparametric χ2 tests for homogeneity, Cronbach Alpha method for the reliability of the questionnaire, and Mann–Whitney U tests. Findings—The results suggest that the majority of industry in Greece has implemented—at least—the ERP to conduct their business. In addition, most of them use a combination of not more than three ISs. The respondents are also satisfied by the financial impact of IS adoption. Inventory and warehouse management, along with customer service, were most positively affected by IS implementation. On the other hand, returned products reduction and the relationship with the suppliers were less positively affected by IS adoption. Research limitation/implications—The study has a limitation of being conducted in North Greece and not in the whole country. Originality/value—The paper constitutes an empirical research in regarding the financial and nonfinancial contribution of IS adoption in Greek industry. There are rather limited studies that have been conducted in Greece regarding IS implementation and the impact it poses in business affairs. The financial crisis along with the political instability that Greece has faced in the last decade makes it interesting to explore the influence of IS adoption in manufacturing enterprises. Usually, those studies are conducted in more developed countries where the financial and political environment is more stable.

Adoption time of a maturing disruptive technology in a duopoly market

New disruptive technologies invalidate the traditional competition dimension in continuous innovation and reconstruct the competitive landscape. These technologies leave a management gap in the adoption of new technologies by competing companies. Accordingly, this research establishes a duopoly game model based on horizontal and vertical differentiations for technology competition problems with asymmetric features. Competition between firms and technologies are investigated simultaneously. We find that a profit increase from new technologies is typically eliminated by the increased technology competition. Thus, firms with competitive advantages in the old market may be late in adopting new technologies, and the competition will further delay the adoption process. We then introduce a preemption strategy for adopting disruptive technologies, and test it in both current established competition and threat competition from the entrants. Results show that leading companies may hesitate in deterring new entrants for fear of losing the leadership in the current competition. At last, we provide a time strategy that can help the market leader maintain a leadership position with minimal losses. Our research has contributed to the studies of both the interpretation of the “innovator's dilemma” and the direction of technology adoption research under multi-dimensional technologies and multiple competitors.

The Effectiveness of Group Therapy in Supporting Adoptive Families

Adopted children and their families have unique needs compared to non-adoptive families. Adoption research seeks to understand these unique needs and contribute to a growing field of adoption competent therapy. The purpose of this paper is to understand how adoption competent group therapy can benefit adoptive families, and provides analysis on secondary data collected in 2019 from pre and post measures for a weekly support group from post adoption program. The research included 8 participants who were adoptive parents of adolescent girls, and included quantitative and qualitative data about how parents and their children responded to the program. The questions covered a variety of topics regarding the child, adoptive parents, and the parent- child relationship as a while. The results showed that from a quantitative standpoint, minimal improvements were made after the group, but the qualitative data showed that the group provided numerous benefits for adoptive parents.

Visualization of E-Gov Adoption Models in a Developing Region

Advancements of information and communication technologies (ICT) have made it possible for governments to shift a vast majority of their services online, creating what is known as electronic government (e-gov). Many researchers have been studying the factors influencing users' behavioural intentions to use such services. This study methodically examines and visualizes the various relationships between variables and their overall performance by reviewing the findings of 51 publications in the context of the Arab gulf countries (known as GCC countries). The study provides a holistic diagrammatic representation of the synthesized models depicting the various types and directions of relationships between variables, followed by a weight analysis of the frequently used relationships in order to determine their overall cumulative performance. The outcomes of this review contribute to theory and practice by identifying e-gov adoption research patterns and gaps and by providing recommendations to policymakers and officials involved in developing and implementing e-gov systems.

Co-Creation of Value and Customer Experience: An Application in Online Banking

The need for the banking sector to digitize its services to improve the efficiency of its processes has motivated a wave of research among academics and professionals. One of the most important themes emerging in e-service adoption research is the customer experience. The customer experience has been explored from different angles, being explained from personal elements, interactions between peers, and in terms of the tools provided by companies to improve the experience. However, one of the key elements for improving the customer experience understood from the perspective of service-dominant logic is the co-creation of value. This research explores the personal elements that lead customers to co-create value and how this impacts the customer experience of digital banking channels. We present a cross-sectional quantitative investigation, carried out through a structured questionnaire applied to 406 financial consumers in Colombia. The results indicate that perceived brand knowledge, creativity, and connectivity are antecedents of value co-creation that have a direct effect on the customer experience. The value of the co-creation process allows banks to offer personalized products to their clients without making significant financial and time investments to understand what the client wants, thus improving customer experience with the brand.

Social Media Adoption in Yemeni Local NGOs

Social media use is rapidly increasing as its platforms keep offering excellent opportunities for individuals and organizations, including NGOs, to develop better outreach with communities, donors and stakeholders, save costs and improve service. This study explores quantitative evidence derived from a survey involving 96 participants from 11 local NGOs in Yemen. The survey responses are analyzed using descriptive statistics that includes means and standard deviations to examine the initially identified 6 Technology-Organization-Environment factors (Technological Factors: perceived benefit, compatibility, complexity; Organizational Factor: top management support; Environmental Factors: bandwagon pressure and competitive pressure). The results suggest that the factors (perceived benefit, compatibility, complexity, top management support, and competitive pressure) are important for social media adoption. It was found that bandwagon pressure is the only factor that does not have a significant role in social media adoption. This study provides a foundation for future social media adoption research as well as useful guidance to NGOs that desire to use social media effectively to benefit their organizations. The findings can be useful to managers and communication officers of NGOs. In this study, it is recommended that understanding the factors related to adoption of social media by Local NGOs will help decision-makers be in a better position to enhance future social media adoption and adoption strategies and accomplish the best outcomes of social media utilizations.