Simulation of Knowledge Intensive Processes

2014 ◽  
pp. 265-275 ◽  
Author(s):  
Grzegorz Majewski ◽  
Abel Usoro ◽  
Peiran Su
Keyword(s):  
Natural Resources ◽  
Carbon Footprint ◽  
Knowledge Economy ◽  
Business Processes ◽  
Green Technology ◽  
Future Research ◽  
Efficient Technology ◽  
Future Research Directions ◽  
Knowledge Intensive ◽  
In The Beginning

This chapter presents a literature review and theoretical investigation combining the areas of Business Process Simulation (BPS) and Knowledge Management (KM). In the beginning, it describes the concept of knowledge economy – the environment in which most modern organizations have to operate. Knowledge economy supports the concept of green technology because knowledge-intensive services aim at decreasing the use of natural resources, reducing the generation of waste as well as lowering the carbon footprint. This chapter defines knowledge intensity and Knowledge Intensive Processes (KIPs). It then investigates the relationship between KM (the discipline dealing with KIP) and BPS. It is expected that both KM and BPS can aid green technology by employing relevant techniques, which can introduce the new, more efficient technology, reduce the usage of natural resources, as well as lower the carbon footprint. This chapter presents the differences between Conventional Business Processes (CBP) and KIPs. After that, it describes problems that KIPs can pose to BPS. In the next step, it explores the opportunities and challenges of simulating KIPs. At this point, a conceptual model that embraces both KIP and BPS is proposed. Potential future research directions are discussed and in the end conclusions are drawn based on the discussions of the chapter.

Organizational Innovation beyond Technology

2015 ◽  
pp. 416-435 ◽  
Author(s):  
M. Isabel Sánchez-Hernández
Keyword(s):  
Organizational Innovation ◽  
Empirical Evaluation ◽  
Internal Marketing ◽  
Internal Market ◽  
Future Research ◽  
Business Services ◽  
History Of ◽  
Future Research Directions ◽  
Knowledge Intensive ◽  
Moments Of Truth

This chapter illustrates internal market orientation's philosophy (IMO) and the innovative Internal Marketing practices in competitive firms. The chapter begins with an explanation of the field of innovation in services going beyond technology to IMO research topics. A brief history of Internal Marketing (IM) and main literature contributions are provided. After that, the focus turns to the empirical evaluation of IMO's dimensions. The analysis is undertaken with data from a survey in Spanish and Portuguese knowledge intensive business services (KIBs). An exploratory factor analysis was performed and eight factors have been extracted from the data set via principal components analysis: Efforts to create a good place to work, Focus on competencies, Dissemination, Awareness of labour market conditions, Focus on individual training and development, Feed-Back communication, Managing the moments of truth, and Internal market research. The chapter concludes with some reflections and suggestions for managers and future research directions are also highlighted.

Extending Workflows for Knowledge Flow Automation

2012 ◽  
pp. 199-211
Author(s):  
Surendra Sarnikar ◽  
J. Leon Zhao
Keyword(s):  
Business Processes ◽  
Knowledge Flow ◽  
Future Research ◽  
Transfer Of Knowledge ◽  
Research Directions ◽  
Workflow Technology ◽  
Workflow Systems ◽  
Future Research Directions ◽  
New Perspective ◽  
Seamless Transfer

Effective execution of business processes also requires the provisioning of relevant knowledge to workers in various business contexts. Knowledge flow automation aims to enable seamless transfer of knowledge by supporting the capture and sharing of organizational knowledge related to business processes. Given the strong correlation between the flow of work and the flow of knowledge, workflow systems are a natural platform for supporting knowledge flow. However, existing workflow technology does not yet provide the needed mechanisms suitable for supporting knowledge flow. This chapter presents an overview of different types of workflow-based knowledge management systems that provide knowledge workers with the required knowledge while supporting the flow of work. In addition, a new perspective is presented on extending workflows to support knowledge transfer processes by introducing the concept of “knowledge workflows” and outline future research directions in this area.

Business Models and Organizational Processes Changes

2011 ◽  
pp. 192-205
Author(s):  
Helena Halas ◽  
Tomaž Klobucar
Keyword(s):  
Pervasive Computing ◽  
Business Models ◽  
Business Processes ◽  
Future Research ◽  
Organizational Processes ◽  
Research Directions ◽  
Main Stress ◽  
Future Research Directions ◽  
Future Business

This chapter explores the influence of pervasive computing on companies and their businesses, with the main stress on business models. The role of business models for companies is presented. Introduction to pervasive computing and a survey of existing e-business models classifications are used as a base for our research. The main characteristics of today’s business models are discussed and a method for evaluating business models characteristics is proposed. We concentrate on characteristics of pervasive computing and their influence on companies’ business processes and business models. The present and future business characteristics and business models are briefly compared, and future research directions on pervasive computing and business models are presented.

Knowledge Management in University-Software Industry Collaboration

2021 ◽  
pp. 114-130
Author(s):  
Marcello Chedid ◽  
Leonor Teixeira
Keyword(s):  
Knowledge Management ◽  
Software Industry ◽  
Technological Development ◽  
Critical Discussion ◽  
Future Research ◽  
Industry Collaboration ◽  
Future Research Directions ◽  
Knowledge Intensive Organizations ◽  
Knowledge Intensive ◽  
The University

The university-software industry collaboration relationship has been represented a key resource, to the extent that together they can more easily promote technological development that underpins innovation solutions. Through a literature review, this chapter aims to explore the concepts and the facilitator or inhibitor factors associated with the collaboration relationships between university and software industry, taking knowledge management into account. This chapter is organized as follows. In the first section, the authors briefly introduce university, software industry, and knowledge management. The following section, based on the literature reviewed, provides a critical discussion of the university-software industry collaboration relationship, knowledge management in knowledge intensive organizations or community, and knowledge management in collaboration relationship between these two types of industries. Finally, in the rest of the sections, the authors point to future research directions and conclude.

Business Models and Organizational Processes Changes

2011 ◽  
pp. 155-168
Author(s):  
Helena Halas ◽  
Tomaž Klobucar
Keyword(s):  
Pervasive Computing ◽  
Business Models ◽  
Business Processes ◽  
Future Research ◽  
Organizational Processes ◽  
Research Directions ◽  
Main Stress ◽  
Future Research Directions ◽  
Future Business

This chapter explores the influence of pervasive computing on companies and their businesses, with the main stress on business models. The role of business models for companies is presented. Introduction to pervasive computing and a survey of existing e-business models classifications are used as a base for our research. The main characteristics of today’s business models are discussed and a method for evaluating business models characteristics is proposed. We concentrate on characteristics of pervasive computing and their influence on companies’ business processes and business models. The present and future business characteristics and business models are briefly compared, and future research directions on pervasive computing and business models are presented.

Engineering Security Agreements Against External Insider Threat

2013 ◽  
Vol 26 (4) ◽  
pp. 66-91 ◽  
Author(s):  
Virginia N. L. Franqueira ◽  
André van Cleeff ◽  
Pascal van Eck ◽  
Roel J. Wieringa
Keyword(s):  
Best Practices ◽  
Business Processes ◽  
Future Research ◽  
Insider Threat ◽  
Security Threat ◽  
Research Directions ◽  
Trading Partners ◽  
Future Research Directions ◽  
A Company ◽  
Security Agreements

Companies are increasingly engaging in complex inter-organisational networks of business and trading partners, service and managed security providers to run their operations. Therefore, it is now common to outsource critical business processes and to completely move IT resources to the custody of third parties. Such extended enterprises create individuals who are neither completely insiders nor outsiders of a company, requiring new solutions to mitigate the security threat they cause. This paper improves the method introduced in Franqueira et al. (2012) for the analysis of such threat to support negotiation of security agreements in B2B contracts. The method, illustrated via a manufacturer-retailer example, has three main ingredients: modelling to scope the analysis and to identify external insider roles, access matrix to obtain need-to-know requirements, and reverse-engineering of security best practices to analyse both pose-threat and enforce-security perspectives of external insider roles. The paper also proposes future research directions to overcome challenges identified.

Process Mediation

2011 ◽  
pp. 77-104
Author(s):  
Roman Vaculín ◽  
Roman Neruda ◽  
Katia Sycara
Keyword(s):  
Service Discovery ◽  
Business Processes ◽  
Service Providers ◽  
Lessons Learned ◽  
Process Models ◽  
Future Research ◽  
Fault Handling ◽  
Strong Focus ◽  
Service Oriented ◽  
Future Research Directions

In this chapter the problem of interoperability of incompatible business processes consisting of semantically annotated Web services is addressed, proposing a (semi-) automated solution, called process mediation, that analyzes the potentially incompatible process models of service requesters and service providers, identifying all incompatibilities, and automatically synthesizing reconciliation plans that can be used at runtime for resolving the identified incompatibilities. Compared to the previous research, the main novelty of this work is its strong focus on dynamic scenarios common for process-based service-oriented systems operating in open or semi-open dynamic environments. The chapter covers techniques for automated incompatibilities detection and resolution, service discovery in the process mediation context, techniques for monitoring, and techniques for fault handling and recovery. Finally, it discusses the lessons learned and provides an outlook for future research directions.

Knowledge Management in University-Software Industry Collaboration

2022 ◽  
pp. 1666-1682
Author(s):  
Marcello Chedid ◽  
Leonor Teixeira
Keyword(s):  
Knowledge Management ◽  
Software Industry ◽  
Technological Development ◽  
Critical Discussion ◽  
Future Research ◽  
Industry Collaboration ◽  
Future Research Directions ◽  
Knowledge Intensive Organizations ◽  
Knowledge Intensive ◽  
The University

The university-software industry collaboration relationship has been represented a key resource, to the extent that together they can more easily promote technological development that underpins innovation solutions. Through a literature review, this chapter aims to explore the concepts and the facilitator or inhibitor factors associated with the collaboration relationships between university and software industry, taking knowledge management into account. This chapter is organized as follows. In the first section, the authors briefly introduce university, software industry, and knowledge management. The following section, based on the literature reviewed, provides a critical discussion of the university-software industry collaboration relationship, knowledge management in knowledge intensive organizations or community, and knowledge management in collaboration relationship between these two types of industries. Finally, in the rest of the sections, the authors point to future research directions and conclude.

scholarly journals A Thematic Literature Review on Business Process Management

2021 ◽  
Vol 12 (1) ◽  
pp. 1-13
Author(s):  
C.R. Oruthotaarachchi ◽  
W M J I Wijayanayake
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Future Research ◽  
Management Approach ◽  
Research Areas ◽  
The Status ◽  
Future Research Directions

Business Process Management (BPM) is considered as a management approach that primarily focuses on analyzing and continuously improving business processes. It has been a key strategy adapted by organizations to manage their businesses successfully along with information technology. In the past few decades BPM has been one of the promising research areas. This paper adds knowledge to the existing research by answering following questions: (1) what is the status of BPM research domain? And (2) what are the possible future research directions on BPM? A thematic review was conducted focusing a series of literature on BPM which have been published between 2001 and 2020. The findings highlight that the integration of BPM into new digital innovations, such as process mining, is essential for an effective and efficient organization. More research on BPM and IT management needs to be conducted to support this integration between BPM and digital innovations.

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