Usability Evaluation Methods

2015 ◽  
pp. 250-273 ◽  
Author(s):  
Ana Isabel Martins ◽  
Alexandra Queirós ◽  
Anabela G. Silva ◽  
Nelson Pacheco Rocha
Keyword(s):  
Systematic Review ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Evaluation Methods ◽  
Usability Evaluation ◽  
Comprehensive Assessment ◽  
Controlled Experiment ◽  
Review Of The Literature ◽  
Information And Communication ◽  
Usability Evaluation Methods

This chapter aims to identify, analyze, and classify the methodologies and methods described in the literature for the usability evaluation of systems and services based on information and communication technologies. The methodology used was a systematic review of the literature. The studies included in the analysis were classified into empirical and analytical methodologies (test, inquiry, controlled experiment, or inspection). A total of 2116 studies were included, of which 1308 were classified. In terms of results, the inquiry methodology was the most frequent in this review, followed by test, inspection, and finally, the controlled experiment methodology. A combination of methodologies is relatively common, especially the combination of test and inquiry methodologies, probably because they assess different but complementary aspects of usability contributing to a more comprehensive assessment.

Usability Evaluation Methods

2015 ◽  
pp. 613-636
Author(s):  
Ana Isabel Martins ◽  
Alexandra Queirós ◽  
Anabela G. Silva ◽  
Nelson Pacheco Rocha
Keyword(s):  
Systematic Review ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Evaluation Methods ◽  
Usability Evaluation ◽  
Comprehensive Assessment ◽  
Controlled Experiment ◽  
Review Of The Literature ◽  
Information And Communication ◽  
Usability Evaluation Methods

This chapter aims to identify, analyze, and classify the methodologies and methods described in the literature for the usability evaluation of systems and services based on information and communication technologies. The methodology used was a systematic review of the literature. The studies included in the analysis were classified into empirical and analytical methodologies (test, inquiry, controlled experiment, or inspection). A total of 2116 studies were included, of which 1308 were classified. In terms of results, the inquiry methodology was the most frequent in this review, followed by test, inspection, and finally, the controlled experiment methodology. A combination of methodologies is relatively common, especially the combination of test and inquiry methodologies, probably because they assess different but complementary aspects of usability contributing to a more comprehensive assessment.

scholarly journals Netiquette: Ethic, Education, and Behavior on Internet—A Systematic Literature Review

2021 ◽  
Vol 18 (3) ◽  
pp. 1212
Author(s):  
Rebeca Soler-Costa ◽  
Pablo Lafarga-Ostáriz ◽  
Marta Mauri-Medrano ◽  
Antonio-José Moreno-Guerrero
Keyword(s):  
Information And Communication Technologies ◽  
Web Of Science ◽  
Communication Technologies ◽  
Measurement Methods ◽  
Cyber Bullying ◽  
Fake News ◽  
Review Of The Literature ◽  
Inclusion Criteria ◽  
Information And Communication ◽  
And Behavior

In this article, an analysis of the existing literature is carried out. It focused on the netiquette (country, date, objectives, methodological design, main variables, sample details, and measurement methods) included in the Web of Science and Scopus databases. This systematic review of the literature has been developed entirely according to the Preferred Reporting Items for Systematic Reviews (PRISMA). The initial search yielded 53 results, of which 18 exceeded the inclusion criteria and were analyzed in detail. These results show that this is a poorly defined line of research, both in theory and in practice. There is a need to update the theoretical framework and an analysis of the empirical proposals, whose samples are supported by students or similar. Knowing, understanding, and analyzing netiquette is a necessity in a society in which information and communication technologies (ICT) have changed the way of socializing and communicating. A new reality in which there is cyber-bullying, digital scams, fake news, and haters on social networks.

scholarly journals How Are Techno-Stressors Associated with Mental Health and Work Outcomes? A Systematic Review of Occupational Exposure to Information and Communication Technologies within the Technostress Model

2021 ◽  
Vol 18 (16) ◽  
pp. 8673
Author(s):  
Prem Borle ◽  
Kathrin Reichel ◽  
Fiona Niebuhr ◽  
Susanne Voelter-Mahlknecht
Keyword(s):  
Systematic Review ◽  
Occupational Exposure ◽  
Information And Communication Technologies ◽  
Positive Impact ◽  
Communication Technologies ◽  
Work Outcomes ◽  
Eligibility Criteria ◽  
Work Settings ◽  
Work Outcome ◽  
Information And Communication

The technostress model has introduced different factors to consider when assessing how information and communication technologies impact individuals in different work settings. This systematic review gathers evidence regarding associations between occupational exposure to technostress and health or work outcomes. In addition, we highlight typical methodological constraints of the technostress model. We conducted electronic literature searches in June 2020 (PubMed, PubMed Central, Web of Science, Scopus, PsycInfo, PsycArticles) and independently screened 321 articles. We report on 21 articles meeting eligibility criteria (working population, technostress exposure, health or work outcome, quantitative design). The most frequently examined techno-stressors, i.e., factors of technostress, were techno-overload and techno-invasion. Techno-stressors were consistently associated with adverse health and work outcomes, apart from a positive impact on work engagement. However, studies may be subject to considerable conceptual overlap between exposure and outcome measures. Future technostress research would benefit from reducing heterogeneity in technostress measures, assessing their external validity and focussing on specific techno-stressors.

scholarly journals Revisão sistemática sobre letramento digital na formação de professores

2019 ◽  
Vol 12 (3) ◽  
pp. 128-143
Author(s):  
Késsia Mileny De Paulo Moura
Keyword(s):  
Systematic Review ◽  
Student Teachers ◽  
Information And Communication Technologies ◽  
Digital Literacy ◽  
Social Dynamics ◽  
Digital Technologies ◽  
Communication Technologies ◽  
Digital Information ◽  
Teachers And Students ◽  
Information And Communication

RESUMO: Pesquisar a inserção das tecnologias digitais da informação e comunicação nos contextos formativos envolve problematizar as percepções, apropriações e significações de professores e alunos sobre a questão. Este texto buscou identificar as produções científicas brasileiras (teses e dissertações) a respeito do letramento digital na formação de professores, realizadas entre os anos de 2010 a 2018. Utilizamos a revisão sistemática como procedimento metodológico, com o auxílio do software Parsifal. Pontuamos as seguintes equações para verificar nos trabalhos: quais objetivos de pesquisa essas produções revelam? Que perspectivas de letramento digital e quais procedimentos e instrumentos metodológicos os pesquisadores adotaram? Quais resultados dos processos de letramento digital trabalhados na formação de professores foram revelados? Como resultados, validamos 37 trabalhos, que apontam as configurações das propostas de formação com usos das tecnologias digitais que procuram responder às novas dinâmicas sociais para as quais os alunos-professores precisam estar aptos. De acordo com as pesquisas encontradas, os cursos de formação inicial ou continuada têm inserido as tecnologias digitais em suas práticas, mas as possibilidades de usos ainda são muitas. PALAVRAS-CHAVE: letramento digital; formação de professores; revisão sistemática.   ABSTRACT: Researching the insertion of digital information and communication technologies in the formative contexts involves problematizing teachers and students’ perceptions, appropriations and meanings about the issue. This text sought to identify the Brazilian scientific productions (theses and dissertations) regarding digital literacy in teacher education, between the years 2010 to 2018. We used the systematic review as a methodological procedure, with the help of the Parsifal software. We scored the following equations to verify the work: which research objectives do these productions reveal? What perspectives of digital literacy and what procedures and methodological instruments did the researchers adopt? What results of the digital literacy processes worked on in the training of teachers were revealed? As results, we validated 37 works, which point out the settings of training proposals with uses of digital technologies that seek to respond to the new social dynamics that student-teachers need to be able to. According to the research works found, the initial or continued training courses have lent themselves to insert the digital technologies, but the possibilities of uses are still many. KEYWORDS: digital literacy; teacher training; systematic review.

Investigating the Roles of School Management Teams in Curriculum Delivery Through ICTs in Education

2021 ◽  
pp. 158-178
Author(s):  
Bongi P. Mqina ◽  
Leila Goosen
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
School Management ◽  
Management Teams ◽  
Future Research ◽  
Review Of The Literature ◽  
Information And Communication ◽  
Future Research Directions ◽  
Research Questions ◽  
Curriculum Delivery

The purpose of this chapter is to investigate the roles of school management teams in curriculum delivery through information and communication technologies (ICTs) in education concerning e-schools' community engagement. In terms of summarizing the content, the background is provided regarding the context of this problem and a review of the literature as per the outlined objectives of the chapter and including applicable theoretical and conceptual frameworks. The methodology, research method, paradigm, and sampling techniques used are indicated, as are data collection instruments, data analysis and interpretation, and research ethics. Finally, in dealing with the issues, controversies, problems, and challenges presented in the research questions and objectives, the findings as per the empirical study conducted are outlined with the discussions of solutions and recommendations. Future research directions are also discussed before the conclusion provides a discussion of the overall coverage of the chapter.

scholarly journals Well-Being and Social Media: A Systematic Review of Bergen Addiction Scales

2020 ◽  
Vol 12 (2) ◽  
pp. 24 ◽  
Author(s):  
Mirko Duradoni ◽  
Federico Innocenti ◽  
Andrea Guazzini
Keyword(s):  
Systematic Review ◽  
Social Media ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Well Being ◽  
Qualitative Synthesis ◽  
Social Media Addiction ◽  
Information And Communication ◽  
The Relationship ◽  
Academic Search

Does social media addiction impair the well-being of non-clinical individuals? Despite the Internet being able to be considered as a promoting factor for individual empowerment, previous literature suggests that the current massive availability of Information and Communication Technologies (ICT) may be dangerous for users’ well-being. This article discusses the relationship between the most used social media addiction measures (i.e., the Bergen Facebook Addiction Scale—BFAS, the Bergen Social Media Addiction Scale—BSMAS) and well-being. A systematic review considering all the publications indexed by PsycInfo, PsycArticles, PubMed, Science Direct, Sociological Abstracts, Academic Search Complete, and Google Scholar databases was performed to collect the data. Ten of 635 studies were included in the qualitative synthesis. Overall, most of the included works captured a negative but small relationship between BFAS/BSMAS and well-being, across multiple definitions and measurement.

scholarly journals The disruptive impact of future advanced ICTs on maritime transport: a systematic review

2018 ◽  
Vol 25 (2) ◽  
pp. 157-175
Author(s):  
Carmen Bălan
Keyword(s):  
Systematic Review ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Future Research ◽  
Maritime Transport ◽  
Content Type ◽  
Future Research Agenda ◽  
Analysis And Synthesis ◽  
Information And Communication ◽  
Review Question

Purpose This systematic literature review focuses on the following future advanced information and communication technologies (ICTs) applied in the maritime transport of cargo: Internet of Things (IoT), big data, cloud computing and autonomous ships/vessels (including unmanned ships/vessels). The review question is: “RQ: In what context and by means of what mechanism does the implementation of future advanced ICTs have disruptive impact on maritime transport?”. Design/methodology/approach The paper complies with the methodological requirements of systematic reviews. The information analysis and synthesis are based on the CIMO logic, referring to the context (C), intervention (I), mechanism (M) and outcome (O) of the implementation of future advanced ICTs in maritime transport. Findings The review identifies the contextual factors and components of the mechanism that lead to the disruptive impact of different types of future advanced ICT interventions on maritime transport. Research limitations/implications The review approaches only the most important future advanced ICTs that will disrupt maritime transport. Practical implications The maritime transport organizations should consider: intended outcome as intervention trigger; increased efficiency and responsiveness; benchmarking. Originality/value For the first time, the CIMO logic is applied in a systematic review focused on future advanced ICTs in maritime transport. The CIMO-DMT model is elaborated as a basis for further research. Ten directions of study are recommended in a future research agenda.

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