Connecting and Sharing Tacit Knowledge

2018 ◽  
pp. 178-193
Author(s):  
Kimiz Dalkir
Keyword(s):  
Social Media ◽  
Tacit Knowledge ◽  
Information And Communication Technologies ◽  
Explicit Knowledge ◽  
Communication Technologies ◽  
Professional Communication ◽  
Face To Face ◽  
Close Physical Proximity ◽  
Information And Communication ◽  
Networking Technologies

Collaboration has become a part of our everyday life – including our everyday work life. In addition, our work colleagues are often not in close physical proximity, making face-to-face interactions rare. As a result, we have come to rely on information and communication technologies to connect – in particular, social networking technologies or social media. While traditional technologies are well suited for sharing explicit knowledge that has been articulated and documented as text or other media, tacit knowledge is more challenging. Tacit knowledge is typically experiential knowledge that is very difficult to put into words or document in any way. This chapter investigates the benefits and barriers to using social media with respect to professional communication and collaboration. Recommendations are proposed to help select the best knowledge sharing medium for tacit knowledge.

The Role of Technology and Social Media in Tacit Knowledge Sharing

2016 ◽  
Vol 6 (2) ◽  
pp. 40-56 ◽  
Author(s):  
Kimiz Dalkir
Keyword(s):  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Information And Communication Technologies ◽  
Social Presence ◽  
Explicit Knowledge ◽  
Effective Means ◽  
Communication Technologies ◽  
Face To Face ◽  
Tacit Knowledge Sharing ◽  
Information And Communication

Technology-mediated knowledge sharing has become almost unavoidable given the globalization of work. Co-workers are not necessarily in close enough proximity to have face-to-face interactions despite the fact that these are the most effective means of sharing knowledge. Information and communication technologies (ICTs) differ in a number of key attributes. While traditional technologies are well suited for sharing explicit knowledge, that has been articulated and documented as text or other media, tacit knowledge is more challenging. Tacit knowledge is typically experiential knowledge that is very difficult to put into words or document in any way. This paper proposes an ICT selection method based primarily on media richness (extent to which multimedia content can be shared) and social presence (extent to which people feel they are connecting with other people and not technology). These characteristics can serve as a preliminary basis to select the most appropriate channel for sharing tacit knowledge.

The Role of Technology and Social Media in Tacit Knowledge Sharing

2020 ◽  
pp. 711-725
Author(s):  
Kimiz Dalkir
Keyword(s):  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Information And Communication Technologies ◽  
Social Presence ◽  
Explicit Knowledge ◽  
Effective Means ◽  
Communication Technologies ◽  
Face To Face ◽  
Tacit Knowledge Sharing ◽  
Information And Communication

Technology-mediated knowledge sharing has become almost unavoidable given the globalization of work. Co-workers are not necessarily in close enough proximity to have face-to-face interactions despite the fact that these are the most effective means of sharing knowledge. Information and communication technologies (ICTs) differ in a number of key attributes. While traditional technologies are well suited for sharing explicit knowledge, that has been articulated and documented as text or other media, tacit knowledge is more challenging. Tacit knowledge is typically experiential knowledge that is very difficult to put into words or document in any way. This paper proposes an ICT selection method based primarily on media richness (extent to which multimedia content can be shared) and social presence (extent to which people feel they are connecting with other people and not technology). These characteristics can serve as a preliminary basis to select the most appropriate channel for sharing tacit knowledge.

Knowledge Sharing Practices Among Non-Academic Staff in a Nigerian University

2021 ◽  
pp. 483-497
Author(s):  
Funmilola Olubunmi Omotayo ◽  
Hafsat Titilade Abdul-Rahman
Keyword(s):  
Knowledge Sharing ◽  
Information And Communication Technologies ◽  
Explicit Knowledge ◽  
Academic Staff ◽  
Communication Technologies ◽  
Face To Face ◽  
Information And Communication ◽  
And Performance ◽  
Nigerian University ◽  
The University

Knowledge sharing, an important part of knowledge management, has particularly been regarded as an important way of increasing competitiveness and performance of organisations. This study investigated knowledge sharing practices among non-academic staff at the University of Ibadan, Nigeria. Descriptive research designed was adopted. Findings reveal that the staff shared knowledge among themselves, and majority had understanding of, and good disposition to, knowledge sharing. The study found that the staff shared both tacit and explicit knowledge, but majorly tacit, and mainly through face-to-face interactions. The major knowledge sharing enabler is improved productivity, while lack of time is the major knowledge sharing barrier. The study concludes that there is a good knowledge sharing practices among the staff. However, there is need for the university to promote more collaboration and knowledge sharing practices among the staff by providing enabling environment for knowledge sharing, in addition to provision of adequate information and communication technologies.

Technologies Disability and Inclusion

2018 ◽  
Author(s):  
Tomas Brusell
Keyword(s):  
Social Media ◽  
Augmented Reality ◽  
Information And Communication Technologies ◽  
Future Development ◽  
Smart Cities ◽  
Communication Technologies ◽  
Modern Technology ◽  
The Social ◽  
The Disabled ◽  
Information And Communication

When modern technology permeates every corner of life, there are ignited more and more hopes among the disabled to be compensated for the loss of mobility and participation in normal life, and with Information and Communication Technologies (ICT), Exoskeleton Technologies and truly hands free technologies (HMI), it's possible for the disabled to be included in the social and pedagogic spheres, especially via computers and smartphones with social media apps and digital instruments for Augmented Reality (AR) .In this paper a nouvel HMI technology is presented with relevance for the inclusion of disabled in every day life with specific focus on the future development of "smart cities" and "smart homes".

scholarly journals La colaboración mediada por tecnología como estrategia para potenciar visitas guiadas

2020 ◽  
Author(s):  
◽  
Analía Roxana Dávila
Keyword(s):  
Information And Communication Technologies ◽  
Formal Education ◽  
Science And Technology ◽  
Communication Technologies ◽  
Open Science ◽  
Face To Face ◽  
Technology Centers ◽  
Use Of Technology ◽  
National University ◽  
Information And Communication

It is proposed to analyze the scope and limitations that Information and Communication Technologies (ICTs) offer as collaboration mediators; and enhancers of innovative experiences in non-formal education spaces. To this end, it is proposed to implement a methodology mediated by ICTs to promote and achieve greater use of the guided visits to the interactive science and technology centers. The work contemplates, firstly, carrying out a bibliographic inquiry and background review of interactive science and technology centers in different Ibero-American countries and secondly, it is proposed to design a methodology to enhance collaboration mediated by technologies in the framework of visits to centers interactives and then apply this methodology to a particular case study to measure its impact. The experience will take place at the Open Science and Technology Interactive Center (CICyT) of the National University of Lanús and proposes, through a specific intervention, comparatively analyzing 3 types of guided visits: a) traditional in-person visit format, b) visit face-to-face with instance of collaboration activities without the use of technology, c) interaction mediated by ICTs prior to the visit, face-to-face visit with use of ICTs, and instance of interaction mediated by ICTs after the visit, which will then be contrasted with the antecedents and theoretical studies found in the bibliography.

scholarly journals The complex geographies of telelactation and access to community breastfeeding support in the state of Ohio

PLoS ONE ◽  
2020 ◽  
Vol 15 (11) ◽  
pp. e0242457
Author(s):  
Tony H. Grubesic ◽  
Kelly M. Durbin
Keyword(s):  
Information And Communication Technologies ◽  
Community Support ◽  
Communication Technologies ◽  
The State ◽  
Policy Implications ◽  
Breastfeeding Initiation ◽  
Breastfeeding Support ◽  
Face To Face ◽  
Support Resources ◽  
Information And Communication

The availability of breastfeeding support resources, including those provided by Baby-Friendly Hospitals, International Board Certified Lactation Consultants, breastfeeding counselors and educators, and volunteer-based mother-to-mother support organizations, such as La Leche League, are critically important for influencing breastfeeding initiation and continuation for the mother-child dyad. In addition, the emergence of community support options via information and communication technologies such as Skype and Facetime, social media (e.g., Facebook), and telelactation providers are providing mothers with a new range of support options that can help bridge geographic barriers to traditional community support. However, telelactation services that use information and communication technologies to connect breastfeeding mothers to remotely located breastfeeding experts require reliable, affordable, high-quality broadband connections to facilitate interaction between mothers and their support resources. The purpose of this paper is to explore the complex spatial landscape of virtual and face-to-face breastfeeding support options for mothers in the state of Ohio (U.S.), identifying barriers to support. Using a range of spatial and network analytics, the results suggest that a divide is emerging. While urban areas in Ohio benefit from both a density of face-to-face breastfeeding support resources and robust broadband options for engaging in telelactation, many rural areas of the state are lacking access to both. Policy implications and several potential strategies for mitigating these inequities are discussed.

Telemedicine and Alzheimer Disease

2013 ◽  
pp. 191-206
Author(s):  
Letteria Spadaro ◽  
Francesca Timpano ◽  
Silvia Marino ◽  
Placido Bramanti
Keyword(s):  
Information And Communication Technologies ◽  
Coming Out ◽  
Communication Technologies ◽  
Social Needs ◽  
Model Of Care ◽  
Application Model ◽  
Information And Communication ◽  
Process Methodology ◽  
Networking Technologies

The focus of this chapter is to asses a new model of care in dementia, particularly Alzheimer’s Disease (AD). According with sociotechnical approaches, the authors describe a proof of concept, Information and Communication Technologies (ICT) intervention, as a technical and organizational model of robust, reliable, and efficient clinical practice to meet the medical, psychological, and social needs of AD people and their family. The authors also propose the “Identification-Recognition-Evaluation-Application Model” as process methodology in a telemedicine project. In this perspective, the technology has to be analyzed as technology-in-use, a process coming out from an ecology of specific actions and actors. Finally, the authors describe their experience of a longitudinal study in which ICT networking technologies are used to implement coping strategies, in order to improve the quality of life of AD families.

M-Governance

2014 ◽  
pp. 247-262
Author(s):  
Hilda Moraa ◽  
Anne Salim ◽  
Albert Otieno
Keyword(s):  
Information And Communication Technologies ◽  
Communication Channels ◽  
Communication Technologies ◽  
Service Levels ◽  
Water Service ◽  
Face To Face ◽  
Level Of Satisfaction ◽  
Information And Communication ◽  
Levels Of Service ◽  
Study Participants

iHub Research conducted a study on 896 citizens to establish whether citizens raise alarm when faced with problems related to water. The study aimed to ascertain the communication channels they use to forward complaints to relevant authorities and the level of satisfaction obtained by the citizens after their complaints have been received. The study found that 68% of the respondents had faced challenges while trying to access their main source of water and were not able to complain to anyone about the problems affecting them due to inexistence of appropriate communication channels. A lack of understanding with regards to whom or where to complain was cited as one of the major reasons as to why most respondents do not complain about the water service levels. Majority of the citizens interviewed use face-to-face communication to raise their water grievances. Levels of satisfaction were found to vary when it comes to rating the action taken on water complaints raised. This study opines that with the emergence of Information and Communication Technologies (ICTs) this scenario is poised to change. The study participants revealed that they are motivated to utilise ICTs to air their complaints with regards to their levels of service satisfaction. Emerging ICT applications, especially those accessible on mobile devices, provide a lot of promise for enhancing water service delivery in Kenya because feedback on water/service quality can be received ubiquitously.

Relationship between Social Media and Political Parties

2014 ◽  
pp. 1-31 ◽  
Author(s):  
Kamil Demirhan
Keyword(s):  
Social Media ◽  
Political Parties ◽  
Information And Communication Technologies ◽  
New Technologies ◽  
Communication Technologies ◽  
Social Actors ◽  
Media Usage ◽  
Communicative Functions ◽  
The Social ◽  
Information And Communication

This chapter analyzes the capacity of social media usage and the social media strategies of political parties that became the members of Turkish Parliament after 2011 election. The social media usage increases in parallel to the improvements in Information and Communication Technologies (ICTs) and it becomes an important tool with its communicative functions to realize activities in social, political, and economic fields. In the globalization process, developments in ICTs and changes in the meaning of democracy have been realized parallel to each other. Politics has become more open to interaction and the participation of different actors. ICTs have created new opportunities to interaction and participation of social actors. These improvements require transformations in the role and functions of political parties. They have to arrange their programs and structures according to participative understanding of democracy and new technologies. Social media usage is seen as a requirement for political parties and party leaders for adaptation to these developments, and it is also seen as a device with its potential for realizing participation, communication, and interaction to adapt to the changes in the understanding of politics.

Relationship between Social Media and Political Parties

2015 ◽  
pp. 1196-1225 ◽  
Author(s):  
Kamil Demirhan
Keyword(s):  
Social Media ◽  
Political Parties ◽  
Information And Communication Technologies ◽  
New Technologies ◽  
Communication Technologies ◽  
Social Actors ◽  
Media Usage ◽  
Communicative Functions ◽  
The Social ◽  
Information And Communication

This chapter analyzes the capacity of social media usage and the social media strategies of political parties that became the members of Turkish Parliament after 2011 election. The social media usage increases in parallel to the improvements in Information and Communication Technologies (ICTs) and it becomes an important tool with its communicative functions to realize activities in social, political, and economic fields. In the globalization process, developments in ICTs and changes in the meaning of democracy have been realized parallel to each other. Politics has become more open to interaction and the participation of different actors. ICTs have created new opportunities to interaction and participation of social actors. These improvements require transformations in the role and functions of political parties. They have to arrange their programs and structures according to participative understanding of democracy and new technologies. Social media usage is seen as a requirement for political parties and party leaders for adaptation to these developments, and it is also seen as a device with its potential for realizing participation, communication, and interaction to adapt to the changes in the understanding of politics.

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