Professional and Personal Service Robots

2019 ◽  
pp. 95-117
Author(s):  
Teresa T. Zielinska
Keyword(s):  
Middle Ages ◽  
Industrial Revolution ◽  
Statistical Data ◽  
Service Robots ◽  
Service Robot ◽  
Future Trends ◽  
Short History ◽  
Personal Service ◽  
The Future ◽  
History Of

The short history of service robots with its precursors is presented. The definitions of service robot are discussed with some statistical data. The history of service robots summarizes the ancient period with robot precursors, the middle ages and the period of industrial revolution. The representative examples of different kinds of service robots built in the XX c. and XXI c. are given. The article is concluded focusing on the future trends.

Professional and Personal Service Robots

2016 ◽  
Vol 4 (1) ◽  
pp. 63-82 ◽  
Author(s):  
Teresa Zielinska
Keyword(s):  
Middle Ages ◽  
Industrial Revolution ◽  
Statistical Data ◽  
Service Robots ◽  
Service Robot ◽  
Future Trends ◽  
Short History ◽  
Personal Service ◽  
The Future ◽  
History Of

The short history of service robots with its precursors is presented. The definitions of service robot are discussed with some statistical data. The history of service robots summarizes the ancient period with robot precursors, the middle ages and the period of industrial revolution. The representative examples of different kinds of service robots built in the XX c. and XXI c. are given. The article is concluded focusing on the future trends.

History of Service Robots

2012 ◽  
pp. 1-14 ◽  
Author(s):  
Zielinska Teresa
Keyword(s):  
Twentieth Century ◽  
Middle Ages ◽  
Industrial Revolution ◽  
Statistical Data ◽  
Service Robots ◽  
Service Robot ◽  
Future Trends ◽  
Short History ◽  
History Of ◽  
Definition Of

The short history of service robots with its precursors is given. Next, the definition of service robot is discussed and some statistical data is given. The described history of service robots covers the ancient period with robot precursors, the middle ages, and the period of industrial revolution. The representative examples of different kinds of service robots built in the twentieth century are given. The chapter is concluded with future trends.

scholarly journals History of Service Robots

Robotics ◽  
2013 ◽  
pp. 1-14
Author(s):  
Zielinska Teresa
Keyword(s):  
Twentieth Century ◽  
Middle Ages ◽  
Industrial Revolution ◽  
Statistical Data ◽  
Service Robots ◽  
Service Robot ◽  
Future Trends ◽  
Short History ◽  
History Of ◽  
Definition Of

The short history of service robots with its precursors is given. Next, the definition of service robot is discussed and some statistical data is given. The described history of service robots covers the ancient period with robot precursors, the middle ages, and the period of industrial revolution. The representative examples of different kinds of service robots built in the twentieth century are given. The chapter is concluded with future trends.

History of Service Robots and New Trends

2018 ◽  
pp. 158-187 ◽  
Author(s):  
Teresa T. Zielinska
Keyword(s):  
Middle Ages ◽  
Industrial Revolution ◽  
Statistical Data ◽  
Service Robots ◽  
Short History ◽  
Service Robotics ◽  
Developmental Trends ◽  
History Of ◽  
The Middle Ages

The chapter gives an overview of the current developmental trends in service robotics. First the short history of service robots with its precursors is presented together with the definitions. The developmental trends and statistical data are summarized. The overview of service robots includes the ancient robot precursors, the middle ages, and the period of industrial revolution. The representative examples of different kinds of service robots built in the 20th and 21st centuries are also given. The chapter is concluded by discussing the perspectives of service robotics.

scholarly journals Brave new world: service robots in the frontline

2018 ◽  
Vol 29 (5) ◽  
pp. 907-931 ◽  
Author(s):  
Jochen Wirtz ◽  
Paul G. Patterson ◽  
Werner H. Kunz ◽  
Thorsten Gruber ◽  
Vinh Nhat Lu ◽  
...  
Keyword(s):  
Service Sector ◽  
Industrial Revolution ◽  
Service Industries ◽  
Service Robots ◽  
Service Robot ◽  
Management Service ◽  
Conceptual Approach ◽  
Content Type ◽  
Wide Range ◽  
The Future

Purpose The service sector is at an inflection point with regard to productivity gains and service industrialization similar to the industrial revolution in manufacturing that started in the eighteenth century. Robotics in combination with rapidly improving technologies like artificial intelligence (AI), mobile, cloud, big data and biometrics will bring opportunities for a wide range of innovations that have the potential to dramatically change service industries. The purpose of this paper is to explore the potential role service robots will play in the future and to advance a research agenda for service researchers. Design/methodology/approach This paper uses a conceptual approach that is rooted in the service, robotics and AI literature. Findings The contribution of this paper is threefold. First, it provides a definition of service robots, describes their key attributes, contrasts their features and capabilities with those of frontline employees, and provides an understanding for which types of service tasks robots will dominate and where humans will dominate. Second, this paper examines consumer perceptions, beliefs and behaviors as related to service robots, and advances the service robot acceptance model. Third, it provides an overview of the ethical questions surrounding robot-delivered services at the individual, market and societal level. Practical implications This paper helps service organizations and their management, service robot innovators, programmers and developers, and policymakers better understand the implications of a ubiquitous deployment of service robots. Originality/value This is the first conceptual paper that systematically examines key dimensions of robot-delivered frontline service and explores how these will differ in the future.

A Short History of The Future.

1991 ◽  
Vol 20 (1) ◽  
pp. 109
Author(s):  
Robert N. Wilson ◽  
W. Warren Wagar
Keyword(s):  
Short History ◽  
The Future ◽  
History Of

scholarly journals How will service robots redefine leadership in hotel management? A Delphi approach

2020 ◽  
Vol 32 (6) ◽  
pp. 2217-2237 ◽  
Author(s):  
Shi Xu ◽  
Jason Stienmetz ◽  
Mark Ashton
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Leadership Role ◽  
Service Robots ◽  
Service Robot ◽  
Robotic Technology ◽  
Content Type ◽  
Delphi Approach ◽  
The Future

Purpose Using the Delphi technique, this paper aims to investigate how human resource experts perceive service robots will impact leadership and human resource management in the hospitality industry. Design/methodology/approach A three-stage Delphi study with hotel industry human resource experts was conducted to identify the key trends and major challenges that will emerge in the next ten years and how leaders should deal with the challenges brought about by service robot technologies. Findings The results show that while service robots are anticipated to increase efficiency and productivity of hotel activities, they may also pose challenges such as high costs, skill deficits and significant changes to the organizational structure and culture of hotels. Therefore, the anticipated applications and integration of robotic technology will require leaders of the future to carefully consider the balance between the roles of service robots and human employees in the guest experience and to nurture a work environment that embraces open-mindedness and change. Originality/value This is the first type of study to examine hospitality leadership and human resource management in the context of robotized hotels. This study has taken an important step to understand the leadership role in robotized hotels from a human resource perspective and brings clarity as to how robotic technology can influence leadership in the future workplace.

The Origins of Diversity: Darwin's Conditions and Epigenetic Variations

2007 ◽  
Vol 19 (1-2) ◽  
pp. 103-132 ◽  
Author(s):  
David E. Marsh
Keyword(s):  
Industrial Revolution ◽  
Charles Darwin ◽  
Double Helix ◽  
Paradigm Change ◽  
Short History ◽  
Adaptive Mutations ◽  
Evolutionary Thought ◽  
The World ◽  
History Of ◽  
Heritable Change

This short history of evolutionary thought during the last few centuries describes how some of our foremost thinkers have debated – and still do – the precise mechanisms at the roots of evolutionary change. Commentators frequently contradicted themselves, as well as each other. The popularity of Christian fundamentalism waned following the World Wars. Eventually the rug was pulled from beneath it – till a more recent reaction. Amidst all this babble coming from numerous towers of Babel over centuries, we failed to see Charles Darwin as the great environmentalist: who said environmental conditions, whilst working hand in glove with natural selection, constituted the more important 'law.' A bird's eye view of 18th and 19th century evolutionary thought is considered against the climate of those times (politics, industrial revolution, trade, religious expansionism, etc). Darwinism superseded Lamarckism helped by the neo-Darwinism of Weismann, higher mathematics, population genetics – the 'Modern Synthesis' of 1935 – culminating in the discovery of the double helix by Watson, Crick et al, assuring us of the correctness of 'primacy of DNA theory'. Stimulation and challenge is currently fuelled by exciting nascent knowledge of epigenetic variations and Cairnsian 'adaptive mutations'. The work of Marcus Pembrey and Barry Keverne tracking human and animal variation back generationally describing how 'genomic imprinting' causes reversible heritable change from slight variations in the chromosomes of parents, grandparents, great-grandparents and parents to be. The purpose of this thesis is to put forward a new theme proposed neither by Lamarck or Darwin. We stand on the threshold of the first paradigm change for 150 years.

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