Knowledge Management Technologies, Applications, and Implementation in the Public Sector

Author(s):  
Yousif Abdullatif Albastaki ◽  
Adel Ismail Al-Alawi ◽  
Sara Abdulrahman Albassam

The purpose of this chapter is to emphasize the various but major aspects essential to advance knowledge management (KM) as nations progress and deal with the technological explosion that began during the early 1990s and upsurged dramatically ever since. The focus in this chapter, however, is the several ways in which technology was introduced, resisted, and finally accepted and adapted to, as well as the different ways it has and can still affect the industry in private and public sectors, negatively and positively. Through this literature review, different perceptions, opinions, solutions and suggestions are introduced to regulate the simultaneous coexistence of technology and people in the field of knowledge management development using articles from 1990s to 2018. A discussion is also introduced with supporting and opposing arguments in regard to the different perceptions the authors have proposed.

Author(s):  
John D. Bitzan ◽  
Bahman Bahrami

This study examines union wage premiums by occupation in the public sector in the U.S. for the 2000-2004 period.  In examining union-nonunion wage differences for public sector workers in occupations accounting for 66 percent of all public workers in the 2000-2004 Current Population Survey, we find positive and statistically significant union premiums for 27 out of 41 occupations examined.  We also find large differences among occupations, with miscellaneous teachers and instructors receiving a 61 percent premium, secretaries and administrative assistants receiving a 5 percent premium, and 14 occupations receiving no statistically significant premium.  In comparing union premiums by occupation between the private and public sectors, we find, in most cases, that private sector premiums are larger than public sector premiums.  Finally, an Oaxaca decomposition shows that the majority of the differential between private sector union premiums and public sector union premiums appears to be due to differences in the way unions reward workers in the private and public sectors, not because of differences in the types of workers in the private and public sectors.


1987 ◽  
Vol 15 (3) ◽  
pp. 322-338 ◽  
Author(s):  
Daniel P. Schwallie

The impact of intergovernmental grants on the expenditures of recipients has been the focus of considerable investigation, while their impact on the relative sizes of the public and private sectors has been given little more than brief discussion. No well-defined structure has emerged to explain how a system of intergovernmental grants might affect public sector size. This article is a first attempt at such a structure. It investigates the impact of intergovernmental grants by comparing public sector size in the presence of conditional lump-sum grants to public sector size in their absence for given grantor and recipient preferences on the allocation of financial resources between the private and public sectors. Implications are drawn from the model and comments are made pertaining to the empirical investigations of grant effects on recipient governments spending.


2017 ◽  
Vol 2 (2) ◽  
pp. 42-59
Author(s):  
Bernadett Veszprémi

The goal of this study is to define (or find out) where Hungary currently stands in the development of e-Administration solutions. The issue is more topical than ever, as infocommunications became an integral part of our daily lives, affecting both the private and public sectors, and changing our ways of working – thus, it requires our understanding. When it comes to the public sector, however, striking changes can only be achieved if the entire process of public administration is (or would be) changed. The goals are clear: work should be faster, as it would result in satisfied clients, cut costs and more efficient procedures. The question to ask now is where Hungary stands in this endeavour. Are we on the right track?


2007 ◽  
Vol 3 (1) ◽  
pp. 34-42 ◽  
Author(s):  
Maria Krambia-Kapardis

This paper identifies the reasons why glass ceiling and in the case of Cyprus “concrete ceiling” exists in both the private and public sectors despite enacted relevant legislation to ensure equality in work. Initially a qualitative research was carried out with the use of focus groups to identify the issues at hand. Following the results of the qualitative research, a questionnaire was prepared and distributed to the CEOs or the highest rank official of 120 organisations, 38% of those responded. This research, the first of its kind, addressed both the private and public sectors and confirms what has already been addressed in literature in other countries, namely that the main barrier hindering the career prospects of women is the family factor. In the public sector however where human intervention is eliminated women are better represented in the top-level positions.


2015 ◽  
Vol 19 (3) ◽  
pp. 530-558 ◽  
Author(s):  
Maurizio Massaro ◽  
John Dumay ◽  
Andrea Garlatti

Purpose – This paper aims to review and critique the public sector knowledge management (KM) literature, offers an overview of the state of public sector KM research and outlines a future research agenda. Design/methodology/approach – Articles published in KM journals are analyzed using a structured literature review methodology. The paper analyzes 180 papers published within ten journals specializing in the field of KM. Findings – Public sector KM is a research area of growing importance. Findings show that few authors specialize in the field and there are several obstacles to developing a cohesive body of literature. Low levels of international cooperation among authors and international comparisons mean that the literature is fragmented. Some research topics and some geographical areas within the public sector theme are over-analyzed, while others are under-investigated. Additionally, academic researchers should re-think their methodological approach if they wish to make significant contributions to the literature and work toward developing research which impacts practice in conjunction with practitioners. Originality/value – The paper presents a comprehensive structured literature review of the articles published in KM journals. The paper’s findings can offer insights into future research needs.


2021 ◽  
Vol 11 (2) ◽  
pp. 58
Author(s):  
Lars Fuglsang ◽  
Anne Vorre Hansen ◽  
Ines Mergel ◽  
Maria Taivalsaari Røhnebæk

The public administration literature and adjacent fields have devoted increasing attention to living labs as environments and structures enabling the co-creation of public sector innovation. However, living labs remain a somewhat elusive concept and phenomenon, and there is a lack of understanding of its versatile nature. To gain a deeper understanding of the multiple dimensions of living labs, this article provides a review assessing how the environments, methods and outcomes of living labs are addressed in the extant research literature. The findings are drawn together in a model synthesizing how living labs link to public sector innovation, followed by an outline of knowledge gaps and future research avenues.


2019 ◽  
Vol 36 (4) ◽  
pp. 101392 ◽  
Author(s):  
Weslei Gomes de Sousa ◽  
Elis Regina Pereira de Melo ◽  
Paulo Henrique De Souza Bermejo ◽  
Rafael Araújo Sousa Farias ◽  
Adalmir Oliveira Gomes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chiara Oppi ◽  
Cristina Campanale ◽  
Lino Cinquini

PurposeThis paper presents a systematic literature review aiming at analysing how research has addressed performance measurement systems’ (PMSs) ambiguities in the public sector. This paper embraces the ambiguity perspective that PMSs in public sector coexist with and cope with existing ambiguities.Design/methodology/approachThe authors conducted a literature review in Scopus and ScienceDirect, considering articles published since 1985, and the authors selected articles published in the journals included in the Association of Business Schools' Academic Journal Guide (Chartered ABS, 2018). Of the 1,278 abstracts that matched the study’s search criteria, the authors selected 131 articles for full reading and 37 articles for the final discussion.FindingsThe study's key findings concern the elements of ambiguity in PMSs discussed in the literature. The study’s results suggest that ambiguity is still a relevant problem in performance measurement, as a problem that is impossible to be solved and therefore needs to be better understood by researchers and public managers. The analysis allows us to summarize the antecedents and consequences of ambiguity in the public sector.Research limitations/implicationsThe key findings of the study concern the main sources of ambiguity in PMSs discussed in the literature, their antecedents and their consequences. The study results suggest that ambiguity exists in performance measurement and that is an issue to be handled with various strategies that can be implemented by managers and employees.Practical implicationsManagers and researchers may benefit from this research as it may represent a guideline to understand ambiguities in their organizations or in field research. Researchers may also benefit from a summary list of the key issues that have been analysed in the empirical cases provided by this research. Social implicationsThis research may provide insights to limit ambiguity and thus contribute to improve performance measurement in the public sector.Originality/valueThis research presents a comprehensive review on the topic. It provides insight that suggests what future research should attend to in helping to interpret ambiguity, considering also what should be done to influence ambiguity.


Sign in / Sign up

Export Citation Format

Share Document