Technology-Push or User-Pull? The Slow Death of the Transfer-of-Technology Approach to Intelligent Support Systems Development

2003 ◽  
pp. 158-180
Author(s):  
Teresa Lynch ◽  
Shirley Gregor
Keyword(s):  
Development Process ◽  
Support Systems ◽  
Systems Development ◽  
Intelligent Support ◽  
Government Organizations ◽  
Telephone Interviews ◽  
Transfer Of Technology ◽  
User Influence ◽  
Low Levels ◽  
Interpretative Approach

This chapter describes a study of the adoption of intelligent support systems in agriculture. The aim was to investigate the apparent low uptake of these systems and the approaches used in development–whether ‘user-pull’ or ‘technology-push.’ Data was collected for 66 systems, mainly through telephone interviews. An interpretative approach to research was adopted. The nature of user influence in the development process and the nature of the outcomes for the systems were found to be complex and multidimensional constructs. A pattern emerged showing the technology-push approach was associated with low levels of user influence in the development process and comparatively low levels of system impact. This relationship was more evident in systems developed by government organizations.

Important Human Factors for Systems Development Success

2011 ◽  
pp. 300-320
Author(s):  
Tor Guimaraes ◽  
D. Sandy Staples ◽  
McKeen ◽  
McKeen
Keyword(s):  
User Satisfaction ◽  
Development Process ◽  
System Development ◽  
Statistical Significance ◽  
Systems Development ◽  
User Participation ◽  
The Other ◽  
User Training ◽  
User Expertise ◽  
User Influence

Improving user satisfaction with information systems is an important consideration given the amount of resources organizations invest in systems development. Many factors are likely to play a role in enhancing the satisfaction users feel toward their systems, but probably none is as important as having knowledgeable, well-trained users participate in a meaningful way in the system development process. This study empirically tests the importance of user participation, user experience, user/developer communication, user training, user influence, and user conflict encountered during the system development process. A sample of 228 system users were used for a multivariate regression model testing the importance of these factors. The results indicate that user participation, user training, and user expertise can explain 61% of the variance in user satisfaction with their systems. The other factors showed no statistical significance in this study. Based on the results, managerial recommendations are proposed to people responsible for the systems development process in organizations.

scholarly journals Understanding the Occupational Adaptation Process and Well-Being of Older Adults in Magallanes (Chile): A Qualitative Study

2019 ◽  
Vol 16 (19) ◽  
pp. 3640 ◽  
Author(s):  
Palma ­Candia ◽  
Hueso­Montoro ◽  
Martí-García ◽  
Fernández-Alcántara ◽  
Campos-Calderón ◽  
...  
Keyword(s):  
Older Adults ◽  
Qualitative Study ◽  
Well Being ◽  
Self Esteem ◽  
Adaptation Process ◽  
Occupational Adaptation ◽  
Use Of Time ◽  
Low Levels ◽  
Interpretative Approach ◽  
Depth Interviews

Background: Aging and longevity are important topics nowadays. Purpose: To describe how older adults perform the occupational adaptation process in the extreme region of Magallanes (Chile), and to identify the factors that might contribute to successful occupational adaptation and well-being. Method: Qualitative study, with a phenomenological interpretative approach. In-depth interviews were carried out with 16 older adults, with high or low levels of well-being, assessed with the Ryff Scale. An inductive content analysis according to Elo and Kyngäs was performed. Findings: Resilience, self-esteem and interdependence with significant others are key elements that promote well-being. Participants develop strategies to minimize the effects of environmental factors. The occupation’s function in terms of socialization, use of time, and social participation is revealed as a conditioning factor of occupational adaptation. Implications: Interventions with older people to achieve a successful occupational adaptation process must take into consideration the commitment to meaningful activities.

Bringing the Social and Organisational Issues into Information Systems Development

2003 ◽  
pp. 5-21 ◽  
Author(s):  
David Avison ◽  
Trevor Wood-Harper
Keyword(s):  
Information Systems ◽  
Development Process ◽  
Systems Development ◽  
Information Systems Development ◽  
The Social ◽  
History Of ◽  
Oriented Approach ◽  
Contingency Approach

Multiview is a framework to support the information systems development process. It was formulated originally in 1985, but has been developed and changed since that time. It was originally defined to take into account the human and organisational aspects of information systems development, as the alternative methodologies of the time–and most since that time–took a very technology-oriented approach. Furthermore, it is a contingency approach, and again this compares with the alternative bureaucratic and prescriptive methodologies. In this chapter, we describe the history of Multiview, and we reflect on the experiences of using it in action in many organisations.

Outsourcing and Information Systems Development

2008 ◽  
pp. 1866-1876
Author(s):  
Julie E. Kendall ◽  
Kenneth E. Kendall
Keyword(s):  
Decision Support ◽  
Information Systems ◽  
Support Systems ◽  
Systems Development ◽  
Information Systems Development ◽  
Quality Systems ◽  
Executive Information Systems ◽  
Partner Relationship ◽  
Competitive Systems ◽  
Types Of Information

Many firms outsource creation of program code for management information systems, but not all experiences are successful. Although some researchers and practitioners are quick to blame failures on differing country cultures, this does not appear to be the reason. Rather it is the compatibility or differences in corporate cultures between the client company and the outsourcing partner that may help or hinder the development of quality systems. In this chapter we examine the metaphors found in the language of client corporations and outsourcing partners and explain how to look for compatibility when designing various types of information systems including traditional MIS, decision support systems, expert systems and AI, executive information systems, cooperative systems, and competitive systems. We explain how the development of certain types of systems can benefit from situations where more positive metaphors exist and offer some guidelines for the MIS practitioner, thereby minimizing risk and increasing the likelihood of a more successful client company-outsourcing partner relationship.

Understanding Agile Software, Extreme Programming, and Agile Modeling

2011 ◽  
pp. 33-53
Author(s):  
John Erickson ◽  
Kalle Lyytinen ◽  
Keng Siau
Keyword(s):  
Development Process ◽  
Applied Research ◽  
Systems Development ◽  
Extreme Programming ◽  
Development Projects ◽  
Failure Rates ◽  
Agile Methodologies ◽  
The Many ◽  
Agile Software

Failure rates for systems development projects are estimated to approach 50% (Hirsch, 2002). In such an environment, a growing number of developers propose the use of so-called agile methodologies as one means of improving the systems developed while simultaneously decreasing failure rates. Agile proponents insist that adherence to The Agile Manifesto will improve the entire systems development process. This chapter begins by describing some of the agile methodologies, follows that with an overview of current research in the area, and closes with thoughts on possibilities for future applied research into the agile methodologies that could provide evidence supporting or disputing the many claims for success emerging from the field.

The Role of User Review on Information System Project Outcomes

2010 ◽  
Vol 1 (1) ◽  
pp. 1-14 ◽  
Author(s):  
Jack Shih-Chieh Hsu ◽  
Houn-Gee Chen ◽  
James Jiang ◽  
Gary Klein
Keyword(s):  
Information System ◽  
Information Systems ◽  
Development Process ◽  
User Participation ◽  
Project Outcomes ◽  
User Influence ◽  
System Success ◽  
System Project ◽  
User Review

The effect of user participation on system success is one of the most studied topics in information systems, yet still yields inconclusive results. Contingency-based concepts attempt to resolve this issue by providing a plausible explanation which indicates that users can only generate expected results when there is a need for users to participate in the development process. As a different approach, this study adopts a mediating perspective and asserts that influence due to the effectiveness of participation determines the final outcomes. Based on control theory, and viewing user participation in reviews as one kind of control, we propose that the influence users can generate through participation determines project outcomes. Data collected from 151 information systems personnel confirms the relationships and that an ability to achieve quality interactions among developers and users heightens the achievement of user influence.

Outsourcing and Information Systems Development

2011 ◽  
pp. 225-241
Author(s):  
Julie E. Kendall ◽  
Kenneth E. Kendall
Keyword(s):  
Decision Support ◽  
Information Systems ◽  
Support Systems ◽  
Systems Development ◽  
Information Systems Development ◽  
Quality Systems ◽  
Executive Information Systems ◽  
Partner Relationship ◽  
Competitive Systems ◽  
Types Of Information

Many firms outsource creation of program code for management information systems, but not all experiences are successful. Although some researchers and practitioners are quick to blame failures on differing country cultures, this does not appear to be the reason. Rather it is the compatibility or differences in corporate cultures between the client company and the outsourcing partner that may help or hinder the development of quality systems. In this chapter we examine the metaphors found in the language of client corporations and outsourcing partners and explain how to look for compatibility when designing various types of information systems including traditional MIS, decision support systems, expert systems and AI, executive information systems, cooperative systems, and competitive systems. We explain how the development of certain types of systems can benefit from situations where more positive metaphors exist and offer some guidelines for the MIS practitioner, thereby minimizing risk and increasing the likelihood of a more successful client company-outsourcing partner relationship.

Sign in / Sign up

Export Citation Format

Share Document