Engaging Organisational Culture to Overcome Social Barriers in Virtual Communites

2011 ◽  
pp. 193-197
Author(s):  
Anzela Huq
Keyword(s):  
Information Systems ◽  
Virtual Work ◽  
Organisational Culture ◽  
Initial Trust ◽  
Social Barriers ◽  
Face To Face ◽  
Physical Cues ◽  
Physical Limitations ◽  
Recent Trends ◽  
Space Distance

Recent trends in the technical development of information systems and their implementation have influenced academics to focus on specific aspects, particularly those systems that enhance and support organisational communication under physical limitations. The purpose of these ICTs is to bring together parties who are separated by those factors and allow them to collaborate and communicate for the purposes of their work without actually feeling the effect of time and distance. These tools have particular use for virtual organisations that operate in environments that are undefined physically in terms of space and time, yet allow information and knowledge to flow freely, therefore bridging the gap that is experienced by space, distance, and time. In traditional methods of face-to-face work, people are able to see and feel one another, factors that although may not seem so obviously important to begin with, are actually essential to cooperation and collaboration, because it is based on these physical cues that people begin to form the basic impressions and opinions upon which they base their trust of one another (Kreijns, Kirschner, & Jochems, 2003). Within the context of virtual work, particularly where people have never met, the basis for initial trust is missing and it seems that the success of working in virtual environments, or lack thereof, is fundamentally due to this.

scholarly journals Flexible Environments for Hybrid Collaboration: Redesigning Virtual Work Through the Four Orders of Design

Design Issues ◽  
2022 ◽  
Vol 38 (1) ◽  
pp. 55-69
Author(s):  
John Meluso ◽  
Susan Johnson ◽  
James Bagrow
Keyword(s):  
Information Systems ◽  
Virtual Work ◽  
Collaborative Environments ◽  
Virtual Collaboration ◽  
Work Systems ◽  
Face To Face

Abstract The COVID-19 pandemic made visceral for many the fact that virtual forms of collaboration— simultaneously liberating and frustrating—are here to stay. Workers’ frustrations demonstrate that challenges remain for work and its design in increasingly “hybrid” collaboration— work in which some people, interacting face-to-face, are co-located while others with whom they work are remote. Using Buchanan's four orders of design, in conjunction with management and information systems scholarship, we present a framework for improving these virtual forms of collaboration. In this article, we review the latest knowledge from these disciplines on virtual collaboration through the lens of the four orders of design. In doing so, we demonstrate that conceiving of work in terms of flexible collaborative environments could increase the unity of purpose between work and workers by leveraging the capabilities of varying degrees of virtuality to engender experiences that benefit all those who interact with work systems.

From technical to non-technical skills among information systems suppliers

2017 ◽  
Vol 30 (2) ◽  
pp. 320-334 ◽  
Author(s):  
Bénédicte Branchet ◽  
Pierre-Yves Sanseau
Keyword(s):  
Information Systems ◽  
Business Models ◽  
Work Organization ◽  
Technical Skills ◽  
Content Type ◽  
Face To Face ◽  
Key Skills ◽  
Critical Skills ◽  
Education And Society ◽  
Is Outsourcing

Purpose Existing research infers that in the information systems (IS) and information technology (IT) fields, a shift may occur between technical and non-technical skills. However, relatively little research has focused on going changes in terms of key skills in the IS suppliers sector. The purpose of this paper is to address this gap by investigating these skills evolution in the IS suppliers domain and discusses their impacts on IS and IT curricula. Design/methodology/approach This paper uses a qualitative method based on 15 semi-structured face-to-face interviews, with highly dedicated operational managers in senior positions in the field. Findings This study identifies, for the IS suppliers, the critical skills, which are basically non-technical, and peripheral skills, which are primarily technical. It then considers the consequences of this change and the necessary adaptations it requires for businesses and training for this field. Practical implications The findings suggest the need to redesign the educational curricula for future managers, and the adaptations required to the work organization, human resource management and business models of firms in the field. Originality/value The paper’s value is twofold. First, it focuses on IS service suppliers, an understudied area (most research examines IS outsourcing from the customer’s standpoint); second, it reveals the shift away from technical toward non-technical skills in a field that is intrinsically technical – a change that may occur more slowly than in other less technical sectors – and the consequences of this change for firms, education and society.

The Open University of Catalonia as a Virtual University

2010 ◽  
pp. 1145-1150
Author(s):  
Morales
Keyword(s):  
Higher Education ◽  
Information Systems ◽  
Information Technologies ◽  
Education Institution ◽  
Open University ◽  
Virtual University ◽  
Early 21St Century ◽  
Education Practice ◽  
Face To Face ◽  
E Learning

Electronic Web-based campus information systems and e-learning educational delivery became increasingly important for higher education practice in the late 20th and early 21st century (Bates, 2000; Cobarsí, 2005). These emergent information technologies brought about changes in the traditional face-to-face campus and paper-based communication and teaching (Brown & Duguid, 2000). There are several trends in the introduction of information technology in universities that can be summarised into three main types (Duderstadt, 2000; Folkers, 2005). Firstly, most universities gradually adopted electronic campus information systems and e-learning to reinforce functionalities offered by their physical campus, with no intention of substituting the traditional campus but simply to strengthen their capabilities. Secondly, other institutions, the so-called first generation distance universities, had no physical campus from the very beginning, such as the institutions founded in the 1970s: the British Open University http://www3.open.ac.uk or Spain’s Universidad Nacional de Educación a Distancia http://www.uned. es/portal/index.htm. Thus, they incorporated electronic media to complement their usual means of communication by post or periodical face-to-face tuition. Thirdly, the Universitat Oberta de Catalunya (Open University of Catalonia, hereinafter the OUC) is a quite different case: it was created from the very beginning (the academic year 1995-1996) as a wholly e-learning and Internet-based higher education institution, where a virtual campus with wide-ranging functionalities supports most of the day-to-day activities. As a result of these original premises, this university has some important organizational and information system features, which are summarised and discussed in the sections below, from the chronological perspective offered by its having been in operation for 10 years.

Human Computer Interaction and the Best Mix of Face-to- Face and E-Interactions in Educational Settings

2009 ◽  
pp. 1423-1435
Author(s):  
Bolanle A. Olaniran
Keyword(s):  
Human Computer Interaction ◽  
Computer Mediated Communication ◽  
Educational Institutions ◽  
Mediated Communication ◽  
Rapid Improvement ◽  
Face To Face ◽  
Computer Mediated ◽  
Recent Trends ◽  
And Control ◽  
Computer Interaction

Recent trends and rapid improvement in technology such as computer-mediated communication (CMC) and increasing bandwidth in the Internet are facilitating increased electronic interactions (i.e., e-interactions otherwise known as or commonly referred to as the human computer interaction (HCI)). CMC technology systems are a common occurrence in educational institutions as administrators attempt to encourage technology usage and instructors race to learn and implement CMC use in their classrooms and students demand greater flexibility and control in how they learn. Notwithstanding is the need to decide which forms of HCI technology to use, how to use them, and what benefits can accrue from such usage. The discussion here explores each of these issues, but more specifically will focus on addressing the case for blending e-interactions with the traditional face-to-face (FTF) communication medium while addressing the appropriateness of such combination.

scholarly journals Household Barriers to Climate Change Action: Perspectives from Nuevo Leon, Mexico

2019 ◽  
Vol 11 (15) ◽  
pp. 4178 ◽  
Author(s):  
D. Liliana González-Hernández ◽  
Erik W. Meijles ◽  
Frank Vanclay
Keyword(s):  
Climate Change ◽  
Online Survey ◽  
Nuevo Leon ◽  
Address Climate Change ◽  
Household Level ◽  
Face To Face ◽  
Nuevo León ◽  
Physical Limitations ◽  
Perceived Locus Of Control ◽  
Taking Action

It is necessary to mobilize households so that they make changes to their everyday activities to address climate change. However, in the academic literature, there has been little focus on the perceived barriers to climate change action at the household level. Previous research has also highlighted a need for more studies in Latin America. This study contributes to the literature by filling these gaps. In a face-to-face and online survey administered in Nuevo Leon, Mexico, we asked participants what barriers impede their household from taking action to address climate change. Using thematic analysis, seven main barriers were identified: (i) everyday life; (ii) awareness of climate change; (iii) lack of perceived locus of control; (iv) physical limitations of the dwelling; (v) social, (vi) regulatory; and (vii) economic. Given the significant potential effects of climate change in the Nuevo Leon region, a better understanding of the barriers that prevent households from addressing climate change will inform the development of targeted guidelines and strategies to address changing climate.

scholarly journals A Set of Best Practices to Design Face-to-face Teaching Sessions for Technology-centered University-level Computing Courses

2014 ◽  
Vol 4 (4) ◽  
pp. 59
Author(s):  
Ilse Baumgartner
Keyword(s):  
Higher Education ◽  
Information Systems ◽  
Best Practices ◽  
Business Processes ◽  
Information Systems Management ◽  
Computing Education ◽  
Face To Face ◽  
Level Information ◽  
Enterprise Level ◽  
Working Set

Since more than a decade, all kinds of businesses and organisations are intensively exploring enterprise-level information systems to better integrate their business processes, information flows and people. Consequently, the industry demands for technically skilled, but also “business-savvy” IT professionals are permanently growing. To meet this need, more and more computing education programs try to incorporate enterprise-level information systems into their curricula. While there is some computing education research done to investigate the need for this new type of IT-business professional and to analyse general implications for higher education, only very few research works or practice papers exist which report on concrete attempts to design and deliver higher education computing courses which intensively use enterprise-level systems. In this paper, the author reports on a series of experiences made within the Bachelor of Science (Information Systems Management) degree program offered by the School of Information Systems (SIS) at the Singapore Management University (SMU). The primary focus of this paper is put on establishing a working set of best practices for the design of an effective structure of the face-to-face teaching sessions for courses which use enterprise-level systems and applications in their curricula. While this paper is principally based on education experiences made within the frame of an Information Systems program, the best practices presented in this paper are equally applicable to any other computing education field or even to the engineering education in general.

Does computer-mediated conferencing really have a reduced social dimension?

ReCALL ◽  
1998 ◽  
Vol 10 (1) ◽  
pp. 46-52 ◽  
Author(s):  
Tricia Coverdale-Jones
Keyword(s):  
Small Sample ◽  
Cross Cultural ◽  
Social Dimension ◽  
Management Communication ◽  
Cultural Attitudes ◽  
Social Barriers ◽  
Face To Face ◽  
Computer Mediated ◽  
Culturally Influenced ◽  
Cultural Misunderstanding

This paper looks at computer-mediated conferencing (CMC) in the international arena, and considers whether culturally influenced behaviour has an effect on communication online. There is consideration of the indicative areas for cross-cultural misunderstanding taken from research into management communication, and also from research into gendered difference in posting styles on newslists and in ‘netiquette’ guidelines. The results from a small sample of questionnaires exemplify the cultural attitudes towards learning of a UK-based group of respondents. Trie question is raised of whether the ‘reduced social dimension’ of CMC allows participants in a conference to overcome social barriers, or whether the lack of social clues present in face-to-face interaction leads to greater confusion.

scholarly journals Pengembangan Sistem Informasi Industri Jasa Menjahit Online Berbasis Web Menggunakan Metode Waterfall

2020 ◽  
Vol 5 (2) ◽  
pp. 116
Author(s):  
Elsa Oktavia ◽  
Yulindon Yulindon ◽  
Rahmat Hidayat
Keyword(s):  
Information Systems ◽  
Web Application ◽  
Large Scale ◽  
Design Work ◽  
Financial Reports ◽  
Web Based ◽  
Work Systems ◽  
Face To Face ◽  
Service Information ◽  
Drastic Increase

Information systems are currently increasing very rapidly, but it is unfortunate if the utilization is not yet optimal. Reviewing the data from literature studies and observations that have been made, many people need sewing services. The drastic increase in demand makes competition in the convection industry. Most of the work systems in the convection industry are done manually and are not economical. Product development also lacks creativity. Therefore, this researcher will use IT as marketing and design work, this can make processing time shorter and more optimal. Thus, customers will be facilitated in ordering ready-made clothes or clothes that match the customer's wishes by using a web application that only sends data on the size of the clothes or clothing model that the customer wants. This web-based application system can make it easier for customers to transact with the owner and transactions do not have to meet face to face. In addition, clothing sales and large-scale orders can be neatly organized and financial reports can be well structured and organized clearly. The results of this research will be in the form of research reports and web-based online sewing service information systems using the waterfall method. 

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