Digital Entrepreneurship

A comprehensive guide to digital entrepreneurship, bridging academic research and industry practice. Morabito provides a strategic overview of the main challenges and trends related to digital entrepreneurship, structured in three parts. Part I focuses on strategy and management issues, guiding readers through the theory and practice of building, implementing and growing new digital ventures and outlining the skills that are necessary for digital entrepreneurs to succeed and lead. Part II focuses on digital business systems, describing the main technological aspects that support and comprise the core infrastructure for digital entrepreneurship, including social media and the Internet of Things. Finally, Part III provides analyses of three core industries in which digital ventures are particularly important: fintech, manufacturing and fashion. Digital Entrepreneurship will appeal to students and researchers in the areas of digital strategy/innovation and information systems management. It will also be of interest to practitioners looking to develop or innovate digital ventures.

Change Management Perceptions in Portuguese Hospital Institutions Through ITIL

Organizations function in complex, dynamic and unpredictable environments. Implementing changes must therefore be well planned, managed, and evaluated as such ongoing efforts link organizational performance to peer competitiveness and sustainability. In an era challenged with technological innovations, it is crucial to understand how new changes can leverage traditional methodologies and services supported by information and technology systems. As information-intensive organizations such as hospitals are highly dependent on changing information and technological systems, this understanding is key to evolve next generation hospitals. Specifically, this study analyzes how hospital managers in Portugal relate change to information systems’ management based on Information Technology Infrastructure Library methodology. The relationship between change and information technologies services is not sufficiently clarified and constitutes an excellent opportunity to increase knowledge in the field of information systems.

Data and Information Systems Management for the Urban Water Infrastructure Condition Assessment

Most of urban water infrastructure around the world were built several decades ago and nowadays they are deteriorated. So, the assets that constitute these infrastructures need to be rehabilitated. Since most of the assets are buried, water utilities face the challenge of deciding how, where and when to rehabilitate. Condition assessment is a vital component on plan rehabilitation actions and is mostly based on the data collected from the managed networks. This collected data need to be put together in order to be transformed into useful information. Nonetheless, the large amount of assets and data involved makes data and information management a challenging task for water utilities, especially in those with as lower digital maturity level. This paper highlights the importance of data and information systems' management for urban water infrastructure condition assessment based on the authors' experience.

The added value of knowledge management systems to the organization’s performance and efficiency over the existing information systems

Information systems are widely used in organizations and play a very important role in improving an organization’s performance. In recent years knowledge management has become an important issue for managers, consultants and researchers. This paper describes definition and attribution of management information system and knowledge management. It clarifies points like data, information, process, information systems, management information systems and knowledge management system. The approach of this research is to analyze both systems in order to identify their role in an organization, the relationship between them, discover common and uncommon features between the two systems, determine the added value of knowledge management system to the organization’s performance and efficiency over the existing information system and to find out when an information system becomes a knowledge management system and when it is useful to implement the latter.

Sistem Informasi UMKM Bengkel Berbasis Web Menggunakan Metode SCRUM

Strengthening on Micro, Small and Medium Enterprises (MSMEs) in Indonesia needs to be supported by the use and good information systems management. Therefore, business actors are expected to be able to use a operational strategy supported by the use of information systems. Workshop is one of the complex MSMEs with integrated warehousing and financial reporting. The problem faced at this workshop UMKM is that there is no synchronization between the existing stock of goods and the sales stock, as well as reporting both warehouse reporting and financial reporting. For this reason, this study aims to build a web-based MSME information system for tire & rims workshops. In building this system, researchers used the agile software development method, namely SCRUM. This method is used because the system can adjust to the needs of the product owner, which is always changing and fast in processing. The results of this scrum stage, namely the product log, sprint backlog, sprint and working increment of the software, can resolve all problems that occur with regard to time, scope and cost issues so that in the implementation of making this system application can reduce the system requirements gap during the sprint process. So that the system can be completed in accordance with the requirements needed by the user. By using this workshop's UMKM information system, all sales operational activities can be monitored properly and sales and financial reports can be well structured.

Corporate Social Responsibility and Management in a Glocal Context

Corporate social responsibility (CSR) has become a recurrent and global concept used by international and local corporations, with its supporters, skeptics, and critics. It is also a growing area of concern and practice for businesses for answering the challenges of the present century, such as fighting poverty or promoting sustainable development goals. There is need—almost consensual—for clarifying the impact and the policy setting related to complex areas, such as climate change, environmental issues, social responsibility and a whole array of ethical issues, at global and at the local level (i.e., through an unavoidable glocal perspective). The purpose of this chapter is, first, to review the literature and the main issues related to corporate social responsibility; second, to identify the current challenges this scientific area is facing; and, third, to pinpoint its relevance at the level of the digital economy setting, for the management of the emergent business models and of the information systems management of businesses.

Knowledge Management in the Healthcare System

Knowledge management refers to all management activities necessary for the effective creation, capture, exchange and management of knowledge. Knowledge management has always been the most important issue in human societies. Knowledge management became a discipline during the 80s, and the growing role of information technology has enabled the development of efficient KM tools using databases and common software. The current concept of knowledge management emerged, however, in the early 1990s and covered various fields such as business administration, public policy, information systems management, libraries, and information science. In health care, KM is developed mainly in the field of electronic health record management and management of the health organization. In this context, previous research in the business domain has been adapted and applied to health knowledge management. But health care poses different challenges and questions to KM because of its own nature). For the WHO, the main purpose of knowledge management is to bridge knowledge gaps between and within countries. Knowledge management deals with the development of systems and processes used to promote originality, creativity, intelligence and learning. The discipline of knowledge management has three main components (WHO): • People: who create, share and use knowledge and who collectively form an organizational culture that nurtures and encourages the exchange of knowledge; • Processes: methods for acquiring, creating, organizing, exchanging and transferring knowledge; • Technology: mechanisms that store and enable access to data, information and knowledge created by people in various locations.