Predictive Indicators of Electronic Commerce Adoption in Regional Small and Medium Enterprises

2011 ◽  
pp. 282-318 ◽  
Author(s):  
Afzaal H. Seyal ◽  
Mohd N.A. Rahman
Keyword(s):  
Electronic Commerce ◽  
Computer Literacy ◽  
Small And Medium Enterprises ◽  
Statistical Tests ◽  
Organizational Factors ◽  
Management Support ◽  
Internet Service ◽  
Government Role ◽  
Task Variety ◽  
Medium Enterprises

This chapter introduces electronic commerce or e-commerce (EC) in the small and medium enterprises (SMEs) in Brunei Darussalam which has dramatically altered the way businesses are conducted. The advent of EC has changed the trading and buying pattern of consumers behavior. The present research investigates 71% of SMEs EC adoption and study the determinant factors. Several organizational factors such as nature, size, and type of business along with organizational culture and management support were studied. The study also includes technological factors such as perceived benefits and task variety and one environmental factor of government role and support towards EC adoption. This study has concluded on the basis of various statistical tests that there exists a significant difference of EC adoption among SMEs. For small enterprises task variety and favorable top management support remain significant. Whereas, for medium-sized enterprises the study support the organizational, environmental and technological variables toward EC adoption. This is mainly due to the fact that medium-sized enterprises are better resource-driven as compared to the small business. This study also discusses the reasons why 29% of the organizations did not adopt EC. The most common reasons of non-adopters include: high cost of Internet service provider, a major time wasting activity for the staff, and lack of overall staff computer literacy. Based upon our findings, some recommendations were made to the policy makers and relevant authorities for devising and implementing a strategic plan to enhance the EC adoption among SMEs.

Obstacles to SMEs for E-Adoption in the Asia Pacific Region

2004 ◽  
pp. 112-133 ◽  
Author(s):  
Sushil K. Sharma ◽  
Nilmini Wickramasinghe
Keyword(s):  
Electronic Commerce ◽  
Business Processes ◽  
Small And Medium Enterprises ◽  
Asia Pacific ◽  
Pacific Region ◽  
Technical Expertise ◽  
Key Factors ◽  
Asia Pacific Region ◽  
Medium Enterprises ◽  
The Way

As electronic commerce (e-commerce) is becoming the way to trade, it is the large corporations that are exploiting their finances and technical expertise to jump into this abyss. Small and medium enterprises (SMEs) are finding too many obstacles to participate in e-commerce. SMEs in Asia Pacific in particular, face many obstacles and thus are still not comfortable with the concept of putting their business online, conducting transactions online or revamping entire business processes. This chapter describes the key factors that are hindering SMEs’ participation in e-commerce and the obstacles to SMEs for e-adoption in Asia Pacific. Although this study is limited to the Asia Pacific region many of the findings do contribute significantly to the factors hindering all SMEs’ e-adoption efforts.

Electronic Commerce Opportunities, Challenges and Organizational Issues for Australian SMEs

2011 ◽  
pp. 297-314
Author(s):  
Mohini Singh
Keyword(s):  
Electronic Commerce ◽  
Small Businesses ◽  
Small And Medium Enterprises ◽  
Process Reengineering ◽  
The Internet ◽  
Organizational Issues ◽  
Integrated Environment ◽  
Technological Developments ◽  
Research Findings ◽  
Medium Enterprises

Australian small businesses are increasingly adopting the Internet and the World Wide Web as a medium of doing business to reach new customers and suppliers, cut costs and expand business. They also use it to enhance communication between buyers and suppliers. This chapter discusses the findings of an exploratory study in Australia that identified the objectives, opportunities and challenges of e-commerce experienced by small businesses that were mostly early adopters of the Internet as a medium of trade. E-commerce issues presented in this chapter include research findings, supported by theory from literature. Electronic commerce opportunities, challenges and organizational learning by small and medium enterprises (SMEs) in Australia indicate that small businesses have created value with e-commerce, although benefits are long term and dependent on a plethora of technological, business and management issues that need to be addressed. Due to the fast-evolving nature of e-business and technological developments that are new to many small businesses, challenges such as managing the expanded flow of information, cross-border taxation, authentication, trust and security, as well as the high costs of acquiring the required technologies and skills, are prevalent. Other challenges of e-commerce range from Web site maintenance to business process reengineering for an integrated environment. Research findings also highlight the fact that small businesses need formal methods of evaluating the performance of e-commerce to realize the benefits of investment and to further expand their e-commerce venture.

Obstacles to SMEs for E-Adoption in the Asia Pacific Region

2011 ◽  
pp. 1466-1473
Author(s):  
Sushil K. Sharma ◽  
Nilmini Wickramasinghe
Keyword(s):  
Electronic Commerce ◽  
Business Processes ◽  
Small And Medium Enterprises ◽  
Asia Pacific ◽  
Pacific Region ◽  
Technical Expertise ◽  
Key Factors ◽  
Asia Pacific Region ◽  
Medium Enterprises ◽  
The Way

As electronic commerce (e-commerce) is becoming the way to trade, it is the large corporations that are exploiting their finances and technical expertise to jump into this abyss. Small and medium enterprises (SMEs) are finding too many obstacles to participate in e-commerce. SMEs in Asia Pacific in particular, face many obstacles and thus are still not comfortable with the concept of putting their business online, conducting transactions online or revamping entire business processes. This chapter describes the key factors that are hindering SMEs’ participation in e-commerce and the obstacles to SMEs for e-adoption in Asia Pacific. Although this study is limited to the Asia Pacific region many of the findings do contribute significantly to the factors hindering all SMEs’ e-adoption efforts.

The Post-Adoption Phase of Broadband in Small Businesses

2010 ◽  
Vol 23 (1) ◽  
pp. 35-52 ◽  
Author(s):  
Roya Gholami ◽  
Elizabeth Koh ◽  
John Lim
Keyword(s):  
Small Businesses ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Strong Predictor ◽  
Strong Support ◽  
Business Environment ◽  
Influential Factors ◽  
Perceived Usefulness ◽  
Internet Service ◽  
Medium Enterprises

In spite of the increasing significance of broadband, many small and medium enterprises (SMEs) are unaware of or unappreciative of its benefits. This is potentially a problem for governments, Internet Service Providers and other supply side institutions. The current study empirically verifies applicability of an extended IS continuance model controlling for organizational variables based on the Technology-Organization-Environment framework to examine factors influencing broadband post-adoption behavior of SMEs in Singapore. Strong support for the model has been manifested by the results, providing insight into influential factors. Results of the study suggest that perceived usefulness is a strong predictor of users’ continuance intention, followed by satisfaction with broadband usage as a significant but weaker predictor. SMEs in a more competitive business environment and whose key executive possesses greater IT knowledge are more likely to use broadband.

Electronic Commerce Policies for Dutch SMEs

2005 ◽  
pp. 1006-1011
Author(s):  
Maria-Eugenia Iacob ◽  
Piet Boekhoudt ◽  
Freek Ebeling
Keyword(s):  
The Netherlands ◽  
Private Sector ◽  
Electronic Commerce ◽  
Labor Force ◽  
Small And Medium Enterprises ◽  
National Income ◽  
Small Scale ◽  
Private Enterprises ◽  
Wealth Creation ◽  
Medium Enterprises

Dutch small and medium enterprises (SMEs) are one of The Netherlands’ most important sources of wealth creation and employment. No less than 99% of private enterprises consist of medium and small-scale businesses. They provide employment for 2.3 million people (60% of the Dutch labor force) and account for 52% of the national income generated in the private sector (www.mkb.nl/mkbnederland/english.shtml).

The Role of SMEs in Promoting Electronic Commerce in Communities

2011 ◽  
pp. 209-226
Author(s):  
Celia Romm ◽  
Wal Taylor
Keyword(s):  
Electronic Commerce ◽  
Small And Medium Enterprises ◽  
Popular Media ◽  
The Internet ◽  
Customer Base ◽  
Short Period ◽  
Global Nature ◽  
Medium Enterprises ◽  
Virtual Business

The primary emphasis of much of the literature on electronic commerce (EC) is on its global nature. The literature is replete with examples of companies that, over a relatively short period of time, made a successful transition from a local, small business, to a global enterprise, with customers and suppliers based all over the world. The literature in EC, both in the popular media and the learned journals, attributes this phenomenon to the fact that with access to the Internet, many businesses can sell globally without having to make an investment in “bricks and mortar.” The rhetoric that EC is free from constraints of geography is, however, contradicted by a growing evidence that, particularly for small and medium enterprises (defined in this chapter as “organizations with less than 500 employees”), business on the Internet is not necessarily as profitable and risk free as it is supposed to be. Establishing an EC “shop-front” may be a relatively painless exercise, but having prospective customers notice that shop-front, having them actually transact with the virtual business, and setting the business so that it successfully copes with the demands of a virtual customer base are all challenges that most small and medium enterprises (SMEs) find difficult to meet.

Factors Affecting the Use of Online Applications for Business Process Reengineering (BPR) Acceleration in Micro, Small and Medium Enterprises (MSMEs) as a Consequence of Covid-19 Pandemic

2020 ◽  
Vol 8 (8) ◽  
pp. 151-158
Author(s):  
Dian Indri Purnamasari
Keyword(s):  
Business Process ◽  
Business Process Reengineering ◽  
Small And Medium Enterprises ◽  
Organizational Factors ◽  
Emotional Reaction ◽  
Primary Data ◽  
Process Reengineering ◽  
Personal Factors ◽  
Online Application ◽  
Medium Enterprises

The aim of this research is testing the factors that affect the use of online applications for the acceleration of Business Process Reengineering (BPR) system in Micro, Small, and Medium Enterprises during Covid-19 pandemic will be the next question. This study used primary data from a web-based survey—Google  Form—to  keep up with current technology and to comply with COVID-19 Social Distancing protocol and to stay alert. We make observation of MSMEs was conducted in Yogyakarta. The results of analysis presented earlier have led us to conclude that (1) personal factors do not affect the use of online application, (2) organizational factors do not affect the use of online application, (3) online application success affects the use of online application, and (4) emotional Reaction affects the use of online application.  

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