Electronic Commerce Opportunities, Challenges and Organizational Issues for Australian SMEs

Process Reengineering ◽

The Internet ◽

Organizational Issues ◽

Integrated Environment ◽

Research Findings ◽

Australian small businesses are increasingly adopting the Internet and the World Wide Web as a medium of doing business to reach new customers and suppliers, cut costs and expand business. They also use it to enhance communication between buyers and suppliers. This chapter discusses the findings of an exploratory study in Australia that identified the objectives, opportunities and challenges of e-commerce experienced by small businesses that were mostly early adopters of the Internet as a medium of trade. E-commerce issues presented in this chapter include research findings, supported by theory from literature. Electronic commerce opportunities, challenges and organizational learning by small and medium enterprises (SMEs) in Australia indicate that small businesses have created value with e-commerce, although benefits are long term and dependent on a plethora of technological, business and management issues that need to be addressed. Due to the fast-evolving nature of e-business and technological developments that are new to many small businesses, challenges such as managing the expanded flow of information, cross-border taxation, authentication, trust and security, as well as the high costs of acquiring the required technologies and skills, are prevalent. Other challenges of e-commerce range from Web site maintenance to business process reengineering for an integrated environment. Research findings also highlight the fact that small businesses need formal methods of evaluating the performance of e-commerce to realize the benefits of investment and to further expand their e-commerce venture.

Electronic Commerce Opportunities, Challenges and Organizational Issues for Australian SMEs

Managing Information Technology in Small Business ◽

10.4018/978-1-930708-35-8.ch018 ◽

2011 ◽

pp. 316-333

Author(s):

Mohini Singh

Keyword(s):

Electronic Commerce ◽

Small Businesses ◽

The Internet ◽

Organizational Issues ◽

Integrated Environment ◽

Research Findings ◽

Medium Enterprises ◽

Flow Of Information

Australian small businesses are increasingly adopting the Internet and the World Wide Web as a medium of doing business to reach new customers and suppliers, cut costs and expand business. They also use it to enhance communication between buyers and suppliers. This chapter discusses the findings of an exploratory study in Australia that identified the objectives, opportunities and challenges of e-commerce experienced by small businesses that were mostly early adopters of the Internet as a medium of trade. E-commerce issues presented in this chapter include research findings, supported by theory from literature. Electronic commerce opportunities, challenges and organizational learning by small and medium enterprises (SMEs) in Australia indicate that small businesses have created value with e-commerce, although benefits are long term and dependent on a plethora of technological, business and management issues that need to be addressed. Due to the fast-evolving nature of e-business and technological developments that are new to many small businesses, challenges such as managing the expanded flow of information, cross-border taxation, authentication, trust and security, as well as the high costs of acquiring the required technologies and skills, are prevalent. Other challenges of e-commerce range from Web site maintenance to business process re-engineering for an integrated environment. Research findings also highlight the fact that small businesses need formal methods of evaluating the performance of e-commerce to realize the benefits of investment and to further expand their e-commerce venture.

The Role of SMEs in Promoting Electronic Commerce in Communities

Managing Information Technology in Small Business ◽

10.4018/978-1-930708-35-8.ch012 ◽

2011 ◽

pp. 209-226

Author(s):

Celia Romm ◽

Wal Taylor

Keyword(s):

Electronic Commerce ◽

Popular Media ◽

The Internet ◽

Customer Base ◽

Short Period ◽

Global Nature ◽

Medium Enterprises ◽

Virtual Business

The primary emphasis of much of the literature on electronic commerce (EC) is on its global nature. The literature is replete with examples of companies that, over a relatively short period of time, made a successful transition from a local, small business, to a global enterprise, with customers and suppliers based all over the world. The literature in EC, both in the popular media and the learned journals, attributes this phenomenon to the fact that with access to the Internet, many businesses can sell globally without having to make an investment in “bricks and mortar.” The rhetoric that EC is free from constraints of geography is, however, contradicted by a growing evidence that, particularly for small and medium enterprises (defined in this chapter as “organizations with less than 500 employees”), business on the Internet is not necessarily as profitable and risk free as it is supposed to be. Establishing an EC “shop-front” may be a relatively painless exercise, but having prospective customers notice that shop-front, having them actually transact with the virtual business, and setting the business so that it successfully copes with the demands of a virtual customer base are all challenges that most small and medium enterprises (SMEs) find difficult to meet.

Stakeholder Relationships and Electronic Commerce

E-Commerce and Cultural Values ◽

10.4018/978-1-59140-056-1.ch007 ◽

2011 ◽

pp. 149-166

Author(s):

Chia Yao Lee ◽

Wei-Chang Kong

Keyword(s):

Electronic Commerce ◽

Consumer Products ◽

The Internet ◽

Stakeholder Relationships ◽

Business To Consumer ◽

Narrow Definition ◽

Definition Of ◽

Medium Enterprises ◽

Business To Business

E-commerce is often associated with the buying and selling of consumer products over the Internet. While this narrow definition of e-commerce is correct, many other commerce and business activities also fall under the term “e-commerce”. The stakeholders who create commerce, either actively or passively construct and determine the nature of the commercial relationship. The aim of this chapter is to suggest the e-commerce Differentiation Framework, which uses the nature and activities of stakeholders to distinguish between the two major types of e-commerce, namely Business-to-Business (B2B) e-commerce and Business-to-Consumer (B2C) e-commerce. This framework will use examples of e-commerce in Small and Medium Enterprises (SMEs) in Singapore and Australia. The study was carried out in these two countries over a period of four months in 1999.

Implementasi Sistem Informasi Akuntansi pada Usaha Mikro Kecil Menengah (UMKM) Bidang Pendidikan di Sumatera Barat (Studi Empiris pada Lembaga Bimbingan Belajar di Sumatera Barat)

Jurnal Ilmiah Universitas Batanghari Jambi ◽

10.33087/jiubj.v20i1.819 ◽

2020 ◽

Vol 20 (1) ◽

pp. 126

Author(s):

Sri Wahyuni Riza ◽

Dwila Maresti

Keyword(s):

Information Systems ◽

Small Businesses ◽

Quantitative Research ◽

Accounting Information ◽

Primary Data ◽

Accounting Information Systems ◽

West Sumatra ◽

Technological developments directly drive the need for information, including the need for financial and accounting information for an entity or institution. Not only large entities or institutions, but the need for financial and accounting information from micro and small businesses has become important. One of the small and medium micro businesses that also have to meet the needs of financial and accounting information for external parties is a tutoring institution. Previous research has reviewed a lot about the development of accounting information systems and their application to micro, small and medium enterprises. The purpose of this study is to conduct an empirical study of the implementation of accounting information systems in micro small and medium enterprises of tutoring institutions in West Sumatra. This research is quantitative research. The data obtained is primary data through the distribution of online quizzes through Google Drive to tutoring institutions in West Sumatra. The result is that in micro businesses, especially tutoring institutions in West Sumatra are still minimal in the use of accounting information systems in managing business finances.

Handbook of Research on Theory and Practice of Global Islamic Finance - Advances in Finance, Accounting, and Economics ◽

Financial Sustainability of SMEs Through Islamic Crowdfunding

10.4018/978-1-7998-0218-1.ch018 ◽

2020 ◽

pp. 321-337

Author(s):

Maizaitulaidawati Md Husin ◽

Razali Haron

Keyword(s):

Small Businesses ◽

Future Research ◽

The Internet ◽

Financial Sustainability ◽

Business Growth ◽

Alternative Source ◽

Mere Existence ◽

Sustainability Initiatives ◽

Recent years have witnessed the growth of Islamic crowdfunding from its mere existence to successfully distinguishing itself from conventional crowdfunding. The concept of crowdfunding is known as a practice of funding a project or venture by raising small amounts of money from many people, typically via the Internet. The concept of crowdfunding has gained popularity worldwide as an alternative source of financing, especially among small businesses which include small and medium enterprises (SMEs). As SMEs continuously face lack of financing which may hinder their business growth, it is projected that the emerging crowdfunding model may help solve this problem while at the same time sustain SMEs' financial suitability. In this chapter, the concept of Islamic crowdfunding, crowdfunding models, the benefits and weaknesses of crowdfunding for SMEs, the applicability of crowdfunding towards driving financial sustainability initiatives for SMEs and issues for future research are discussed.

Inherent E-Commerce Barriers for SMEs

Encyclopedia of E-Commerce, E-Government, and Mobile Commerce ◽

10.4018/978-1-59140-799-7.ch100 ◽

2011 ◽

pp. 626-630 ◽

Cited By ~ 1

Author(s):

Sushil K. Sharma

Keyword(s):

Small Businesses ◽

Word Processing ◽

Internet Technology ◽

The Internet ◽

Cycle Times ◽

Playing Field ◽

Inventory Turnover ◽

Medium Enterprises ◽

National Economies

Electronic commerce (e-commerce) is the fastest growing industry the world over and it impacts business, international trade, and national economies. The number of nations who are offering e-commerce solutions is increasing every year. Despite the downturn in the Internet economy represented by the crash of many “dot-com” companies, several forecasts continue to predict huge potential in global e-commerce over the next several years (Deschoolmeester & Van, 2000). For example, global business-to-business (B2B) commerce over the Internet is expected to reach between U.S. $2 trillion to about U.S. $10 trillion by 2004 (http://www.emarketer.com/ereports/ecommerce_b2b/welcome.html). Large businesses have found e-commerce a tool for exponential economic growth but small businesses are still far from the e-commerce revolution because of inherent problems in generally acquiring the basic e-commerce infrastructure and expertise. Governments of many nations are providing support and incentives for small and medium enterprises (SMEs) to use e-commerce platforms to expand globally to sell their products or trade online with other businesses, but the e-adoption campaign for SMEs to invest in online services has not been encouraging (A Study Report on Thailand, 2001; Sharma & Wickramasinghe, 2004; Sharma, Wickramasinghe, & Gupta, 2004). E-commerce certainly has been streamlining supply-chain activities, speeding inventory turnover, and reducing cycle times, yet SMEs don’t appear to be in the forefront of the e-commerce movement. SMEs have modernized and automated the way they do business and have been exploiting Internet technology to expand their reach and communication with their partners, suppliers, and customers, however, their use of such ICT tools is limited to mostly administrative matters (Beal, 2000; Ihlström & Nilsson, 2000). Many of the medium scale enterprises are using the Internet and ICT only for office automation such as word-processing, spreadsheets, accounting, and payroll (Poon & Swatman, 1997). SMEs in Asia have yet to take the actual plunge into e-commerce, are still skeptical of the e-commerce hype, and are reluctant to embrace much of the required technology (Haynes, Becherer, & Helms, 1998; Mehrtens, Cragg, & Mills, 2001). E-commerce is still relatively a new playing field for SMEs (Chau & Turner, 2002; Sugasawa & Liyanage, 1999).

Implementasi Industri 4.0 dan Aplikasi Lamikro Untuk Entitas Mikro, Kecil, dan Menengah

CAPACITAREA : Jurnal Pengabdian kepada Masyarakat ◽

10.35814/capacitarea.v1i01.1341 ◽

2020 ◽

Vol 1 (01) ◽

pp. 12-23

Author(s):

Nurmala Ahmar ◽

Diah Ekaningtyas ◽

Nanang Shonhadji

Keyword(s):

Industrial Revolution ◽

Accounting Standards ◽

The Internet ◽

Business People ◽

Online Platforms ◽

Small Medium Enterprises ◽

Medium Enterprises ◽

Alternative Solutions

Abstrak Revolusi industri bukan hanya dari sisi teknologi mesin tetapi juga berkembang ke teknologi informasi, seperti internet dan aplikasi. Usaha mikro berkembang pesat seiring perkembangan teknologi. Kementerian Koperasi dan Usaha Kecil Menengah (Kemenkop UKM) melansir sebanyak 3,79 juta usaha mikro, kecil, dan menengah (EMKM) sudah memanfaatkan platform online dalam memasarkan produknya. Jumlah ini berkisar 8 persen dari total pelaku EMKM yang ada di Indonesia, yakni 59,2 juta. Mendukung perkembangan tersbut Ikatan Akuntan Indonesia menerbitkan Standar Akuntansi Entitas Menengah Kecil tahun 2016 dan efektif berlaku Januari 2018. Kemenkop UKM menindaklanjuti pemberlakuan standar tersebut dengan menerbitkan aplikasi penyusunan laporan keuangan mikro dengan nama Lamikro (Laporan Keuangan Mikro) pada Oktober 2017. Sampai dengan September 2018 Lamikro telah diunduh lebih dari 5000 pengunduh. Kemudahan, kesederhaan dan fleksibilitas aplikasi tersebut menarik pelaku usaha untuk memanfaatkannya. Implementasi Lamikro pada capaian angka tersebut belum dikatakan berhasil jika dibandingkan dengan 3,79 juta pelaku usaha yang menggunakan platform online apalagi jika dbandingkan dengan 59 juta pelaku usaha mikro di Indonesia. Artikel esai ini bertujuan untuk menggali potensi penggunakan Lamikro dan menawarkan alternatif-alternatif solusi agar implementasi Lamikro berjalan dengan efektif. Abstract The industrial revolution was not only in terms of machine technology but also developed into information technology, such as the internet and applications. Micro businesses are growing rapidly along with technological developments. Kementerian Koperasi dan Usaha Kecil Menengah (Kemenkop UKM) launched a total of 3.79 million micro, small and medium enterprises (MSMEs) that have used online platforms to market their products. This number is around 8 percent of the total MSME players in Indonesia, which is 59.2 million. Supporting the development of the Indonesian Institute of Accountants issued the Accounting Standards for Small Medium Enterprises in 2016 and effective January 2018. The UKM Ministry of Cooperatives followed up on the implementation of the standard by issuing applications for the preparation of microfinance reports under the Lamikro (Microfinance Report) in October 2017. September 2018 Lamikro has been downloaded more than 5000 downloaders. Convenience, simplicity and flexibility of the application attracts business people to use it. Lamikro's implementation on the achievement of these figures has not been said to be successful when compared to the 3.79 million business people who use online platforms especially if compared to 59 million micro-entrepreneurs in Indonesia. This essay aims to explore the potential of using Lamikro and offer alternative solutions so that the implementation of Lamikro effectively.

An Electronic Commerce Framework for Small and Medium Enterprises

Data Warehousing and Web Engineering ◽

10.4018/978-1-931777-02-5.ch015 ◽

2011 ◽

pp. 257-265

Author(s):

Anne Banks Pidduck ◽

Quang Ngoc Tran

Keyword(s):

World Wide Web ◽

Small Business ◽

Electronic Commerce ◽

World Wide ◽

The Internet ◽

The World ◽

The accessibility of the Internet and the World Wide Web has provided an excellent means for presenting, disseminating and distributing information. As well, this is a new and convenient channel for businesses to reach customers and other businesses. In this chapter, we describe an electronic commerce framework for small business. We discuss various services that a typical small business may want to provide its customers. Possible technologies to implement the services are examined and, finally, a prototype to generate such a model will be suggested.

Electronic Commerce Applications among Indian Small and Medium Enterprises

Information Management and Business Review ◽

10.22610/imbr.v2i6.908 ◽

2011 ◽

Vol 2 (6) ◽

pp. 276-286 ◽

Cited By ~ 1

Author(s):

Asghar Afshar Jahanshahi ◽

Seyed Mohammad Sadeq Khaksar . ◽

Bairagi Kachardas Pitamber .

Keyword(s):

Electronic Commerce ◽

Structural Equation ◽

Goodness Of Fit ◽

Support Service ◽

Operational Performance ◽

Equation Modeling ◽

The Internet ◽

Electronic Advertising ◽

The cutting edge for business today is electronic commerce. The main vehicle of electronic commerce unequivocally is the Internet and the World Wide Web. With the rapid advancement in the Internet software and hardware and the infrastructure, the electronic commerce is also becoming more and more popular. Many large corporations, small and medium companies and individuals are investing more and more in the Internet business. The main purpose of this paper is to study the effect of e-commerce applications on the operational performance of small and medium enterprises. There are many different types of e-commerce usages that may influence operational performances; in this research we group them according to five different categories: electronic advertising, payment system, marketing, customer support service, order and delivery. For analyzing the data derived from questionnaire, Goodness of Fit Tests and Structural Equation Modeling/Path Analysis were used and the softwareâ€™s which has been used for analyzing the data were LISREL 8.54 and SPSS 18. Survey is considered to be the most appropriate and suitable for this study. According to statistical analysis in this research the results indicates that the electronic commerce applications has been influential on the operational performance in the Indian SMEs.

Family Firms, Enterprise Development and Tacit Knowledge Transformation: Small and Medium Enterprises (SMEs) Innovation in Malaysia

Global Business Review ◽

10.1177/09721509211047648 ◽

2021 ◽

pp. 097215092110476

Author(s):

John Lee Kean Yew

Keyword(s):

Tacit Knowledge ◽

Small Businesses ◽

Global Economy ◽

Family Firms ◽

Enterprise Development ◽

Generational Change ◽

Knowledge Transformation ◽

Family Smes ◽

In light of the global economy, it is undeniable that small businesses such as family-owned small and medium enterprises (SMEs) affect economic performance globally. They offer a key basis of flexibility and innovation but also face some challenges along the way. Since family SMEs form a large portion in the Malaysian corporate sector, the economy of this country is highly dependent on family firms’ entrepreneurial capacity. During the past decade, although family SMEs innovation is analytically and empirically reviewed in terms of theory building, it still lacks a systematic adoption of thorough and theoretically-based frameworks to gain understanding on the evolution of knowledge transformation surrounding this topic. This study primarily focuses on the development of tacit knowledge through innovation during generational change with specific attention given to three family firms ranging from old, new and declining wealth enterprises. Besides, this article appraises the evolution of SMEs innovation when new generations attempt to transform the tacit knowledge in advancing the products innovation and quality branding in Malaysia.