Systems Design Issues in Planning and Implementation

2011 ◽  
pp. 216-225
Author(s):  
M. S. Raisinghani
Keyword(s):  
Information Systems ◽  
Systems Design ◽  
Design Issues ◽  
Network Problems ◽  
Integrated Software

The case study describes the process of planning and implementation of an integrated software designed to automate the sales schedule process. The application was released with numerous software, hardware and network problems. The effects on the customer community, the information systems department, and other stakeholders were sharp and far reaching.

Systems Design Issues in Planning and Implementation

2011 ◽  
pp. 526-534
Author(s):  
Mahesh S. Raisinghani
Keyword(s):  
Information Systems ◽  
Systems Design ◽  
Lessons Learned ◽  
Theory And Practice ◽  
Information Systems Development ◽  
Development Organization ◽  
Network Problems ◽  
Delayed Initiation ◽  
Development And Management

Telecommunications Company (TC) [company identity is concealed] produced a sales management application through internal and contract resources. This application, Schedule Graph (SG) System, was designed to automate the sales schedule process that had previously been a paper and pencil process. The system was designed and implemented in a matter of months to reduce cost and deliver an application that was long overdue. The project had been proposed for years, but funding issues had routinely delayed initiation. The sales development organization worked on the design and development for this application for approximately six months. The application was released with numerous software, hardware and network problems. The effects on the customer community, the information systems department and other stakeholders were sharp and far reaching. This case study investigates the lessons learned with this application and the implications for theory and practice. It can be instrumental to information systems managers, academicians and students to learn from the success and pitfalls of other organizations related to information systems development and management.

Enhancing ‘Fit' of Health Information Systems Design Through Practice Support

2010 ◽  
pp. 50-66 ◽  
Author(s):  
Craig E. Kuziemsky
Keyword(s):  
Information Systems ◽  
Severe Pain ◽  
Empirical Studies ◽  
Systems Design ◽  
Healthcare Setting ◽  
Design And Implementation ◽  
Empirical Level ◽  
Computer Based ◽  
Information Practice

The design and implementation of healthcare information systems (HIS) is problematic as many HIS projects do not achieve the desired outcomes. There exist a number of theories to enhance our ability to successfully develop HIS. Examples of such theories include ‘fit’ and the sociotechnical approach. However, there are few empirical studies that illustrate how to understand and operationalize such theories at the empirical level needed for HIS design. This chapter introduces a practice support framework that bridges the gap between the theoretical and empirical aspects of HIS design by identifying specific process and information practice supports that need to be considered to actively produce fit of an HIS within a healthcare setting. The chapter also provides an empirical case study of how practice support was used to develop a computer based tool in the domain area of palliative care severe pain management.

Enhancing ‘Fit’ of Health Information Systems Design Through Practice Support

2011 ◽  
pp. 642-658
Author(s):  
Craig E. Kuziemsky
Keyword(s):  
Information Systems ◽  
Severe Pain ◽  
Empirical Studies ◽  
Systems Design ◽  
Healthcare Setting ◽  
Design And Implementation ◽  
Empirical Level ◽  
Computer Based ◽  
Information Practice

The design and implementation of healthcare information systems (HIS) is problematic as many HIS projects do not achieve the desired outcomes. There exist a number of theories to enhance our ability to successfully develop HIS. Examples of such theories include ‘fit’ and the sociotechnical approach. However, there are few empirical studies that illustrate how to understand and operationalize such theories at the empirical level needed for HIS design. This chapter introduces a practice support framework that bridges the gap between the theoretical and empirical aspects of HIS design by identifying specific process and information practice supports that need to be considered to actively produce fit of an HIS within a healthcare setting. The chapter also provides an empirical case study of how practice support was used to develop a computer based tool in the domain area of palliative care severe pain management.

Information Systems design for reporting and strategic purposes: Evidences from a Case Study

2012 ◽  
pp. 67-90
Author(s):  
Gennaro Oliviero ◽  
Nicola Castellano
Keyword(s):  
Information Systems ◽  
Information Needs ◽  
Systems Design ◽  
Process Reengineering ◽  
Information Systems Design ◽  
Descriptive Case Study ◽  
Information System Design ◽  
Information Tools ◽  
Institutional Issues

This paper analyses the design and implementation of Information Technology Systems and their relationship with reporting processes. We propose an in-depth descriptive case study about a company that carried out a process of Business Process Reengineering (BPR) with the objective to analyse the management information needs and to select effective information systems to satisfy them. Several studies on this topic pay attention to the implementation of standardized software packages, where the possibility to choose application and functionalities seems limited to the management. Drawing on the new institutional sociology theory (Di Maggio and Powell, 1983, 1991), this paper analyses the selection and integration of information systems, on the bases of decision operated by CFO to create an effective reporting process. Starting from existing core software, The CFO decided to re-design the architecture of existing information systems, by selecting the most suitable information tools, rather than implementing a standardized software package. Drawing on the technical and institutional issues that led to information systems design, this research can have significant implications both for the researcher and for practitioners who are interested in information system design and its relationships with reporting processes for operational and strategic purposes.

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