Systems Design Issues in Planning and Implementation

2011 ◽  
pp. 526-534
Author(s):  
Mahesh S. Raisinghani
Keyword(s):  
Information Systems ◽  
Systems Design ◽  
Lessons Learned ◽  
Theory And Practice ◽  
Information Systems Development ◽  
Development Organization ◽  
Network Problems ◽  
Delayed Initiation ◽  
Development And Management

Telecommunications Company (TC) [company identity is concealed] produced a sales management application through internal and contract resources. This application, Schedule Graph (SG) System, was designed to automate the sales schedule process that had previously been a paper and pencil process. The system was designed and implemented in a matter of months to reduce cost and deliver an application that was long overdue. The project had been proposed for years, but funding issues had routinely delayed initiation. The sales development organization worked on the design and development for this application for approximately six months. The application was released with numerous software, hardware and network problems. The effects on the customer community, the information systems department and other stakeholders were sharp and far reaching. This case study investigates the lessons learned with this application and the implications for theory and practice. It can be instrumental to information systems managers, academicians and students to learn from the success and pitfalls of other organizations related to information systems development and management.

Systems Design Issues in Planning and Implementation

2011 ◽  
pp. 216-225
Author(s):  
M. S. Raisinghani
Keyword(s):  
Information Systems ◽  
Systems Design ◽  
Design Issues ◽  
Network Problems ◽  
Integrated Software

The case study describes the process of planning and implementation of an integrated software designed to automate the sales schedule process. The application was released with numerous software, hardware and network problems. The effects on the customer community, the information systems department, and other stakeholders were sharp and far reaching.

scholarly journals Principals Agents and Prisoners: An Economical Perspective on Information Systems Development Practice

10.28945/3041 ◽  
2006 ◽  
Author(s):  
Karlheinz Kautz ◽  
Bjarke Nielsen
Keyword(s):  
Information Systems ◽  
Systems Development ◽  
Information Systems Development ◽  
Research Approach ◽  
Price Structure ◽  
Relationship Of ◽  
The Impact ◽  
The Relationship ◽  
Development Practice

Information systems development takes place within an economical context. However, the economical conditions, which shape systems development in practice, are hardly researched. In this paper we are investigating the question how a given price structure influences systems development projects. Our analysis is based on a multi case study and a Grounded Theory inspired research approach. Our work is informed by economic theories, which deal with the relationship of suppliers and customers and their mutual dependency. We thus apply principal-agent theory and economic game theory in form of the prisoner’s dilemma. As a result we provide three interlinked models for understanding the impact of pricing structure on systems development practice. The main elements of these models are pricing structure, risk distribution and price level, and opportunistic behavior. We discuss how these elements are interrelated and examine their impact on information systems development in practice.

scholarly journals The Cultural Impact of Information Systems - Through the Eyes of Hofstede - A Critical Journey

10.28945/3116 ◽  
2007 ◽  
Author(s):  
Michael Jones ◽  
Irit Alony
Keyword(s):  
Information Systems ◽  
Systems Development ◽  
Cultural Factors ◽  
Cross Cultural ◽  
Information Systems Development ◽  
Valuable Insight ◽  
Cultural Impact ◽  
Development And Management ◽  
Insight Into

With the increasing levels of multiculturalism in today’s business and the proliferation and essentiality of information systems, development and management of IS needs to be considered in light of the cultural factors which impact upon its utility. Hofstede’s work on culture is the most widely cited in existence. His observations and analysis provide scholars and practitioners a valuable insight into the dynamics of cross-cultural relationships. However, such a groundbreaking body of work does not escape criticism. Hofstede has been dogged by academics discrediting his work in part or whole. Nonetheless, far more scholars exist who support Hofstede than those that don’t. Most quote Hofstede’s work with unabashed confidence, many including his findings as absolute assumptions. This paper takes a critical look at Hofstede’s work and applies his findings to the practical needs of information systems. The paper finds support for the dimensions promoted by Hofstede in regard to information systems, but recommends continued research to provide greater clarity and continued applicability of his espoused dimensions.

Questioning the Key Techniques Underlying the Iterative and Incremental Approach to Information Systems Development

2010 ◽  
Vol 1 (1) ◽  
pp. 15-29 ◽  
Author(s):  
Angus G. Yu
Keyword(s):  
Information Systems ◽  
Side Effect ◽  
Systems Development ◽  
User Participation ◽  
Academic Community ◽  
Information Systems Development ◽  
Incremental Development ◽  
Successful Design ◽  
Key Techniques

The iterative and incremental development (IID) approach is widely adopted in information systems development (ISD) projects. While the IID approach has played an important role the management of many ISD projects, some of the key techniques have not received critical appraisal from the academic community. This paper aims to fill the gap and examines three such techniques through a case study. First of all, the gap between the theory of user participation and the reality of user’s lack of real influence on design and development is explored. The author proposes the concept of “participatory capture” to explain the side effect of user participation. Secondly, the assumption that evolutionary prototyping converges to a successful design is questioned. Thirdly, the side effect of the timeboxing technique is considered. The paper suggests that the IID approach represents the learning approach as categorized in Pich et al. (2002) and it might be ineffective in dealing with the significant uncertainties in ISD projects.

Enhancing ‘Fit' of Health Information Systems Design Through Practice Support

2010 ◽  
pp. 50-66 ◽  
Author(s):  
Craig E. Kuziemsky
Keyword(s):  
Information Systems ◽  
Severe Pain ◽  
Empirical Studies ◽  
Systems Design ◽  
Healthcare Setting ◽  
Design And Implementation ◽  
Empirical Level ◽  
Computer Based ◽  
Information Practice

The design and implementation of healthcare information systems (HIS) is problematic as many HIS projects do not achieve the desired outcomes. There exist a number of theories to enhance our ability to successfully develop HIS. Examples of such theories include ‘fit’ and the sociotechnical approach. However, there are few empirical studies that illustrate how to understand and operationalize such theories at the empirical level needed for HIS design. This chapter introduces a practice support framework that bridges the gap between the theoretical and empirical aspects of HIS design by identifying specific process and information practice supports that need to be considered to actively produce fit of an HIS within a healthcare setting. The chapter also provides an empirical case study of how practice support was used to develop a computer based tool in the domain area of palliative care severe pain management.

A Case Study Evaluation of the Use of the Viable System Model in Information Systems Development

2002 ◽  
pp. 17-34 ◽  
Author(s):  
P. Kawalek ◽  
D. G. Wastell
Keyword(s):  
Information Systems ◽  
Science Research ◽  
Information Systems Development ◽  
System Model ◽  
Viable System Model ◽  
Sales Team ◽  
Study Evaluation ◽  
Viable System ◽  
Is Projects

This chapter considers the usefulness of the Viable System Model (VSM) in information systems (IS) projects. The VSM is a rigorous organizational model which was developed from the study of cybernetics and has been given considerable attention by management science research. The chapter presents a case study that focuses upon the sales team of a manufacturing company. This sales team were seeking to develop database support for group working. The VSM was useful in highlighting the organizational limitations upon the IS project and challenged some assumptions about the nature of work in the company. It is proposed that the VSM provides a valuable diagnostic capability that shall assist the company in future IS developments.

Sign in / Sign up

Export Citation Format

Share Document