Monitoring Technologies and Digital Governance

2008 ◽  
pp. 1504-1513
Author(s):  
Peter Danielson

Digital government is a technological adventure. It applies new technologies—in particular, computer-mediated communication—to the ongoing development of democratic forms of government. While the primary focus in digital government literature is on computer-mediated politics and formal governance, these technologies have wider effects. Generally, new information technologies enable new forms of control (see Beniger, 1986, for an excellent history and the general connections between information, control, and governance). The technological changes that make digital government an option alter the possibilities of governance at all levels. Driven by the declining price of computer hardware (so-called Moore’s law) sensors (e.g., cameras, RFID tags), computers and networking make it possible to find out about and to control many hithertofore uncontrolled aspects of our lives. This article considers the effect of new monitoring technologies in the broad sense introduced by McDonald (2001) as inclusive of the range of control mechanisms—personal, informal, social, market, legal, and political—that we deploy. In general, we expect technological innovation to create ethical problems. Innovations move communities from technological and social situations for which their norms are well adapted to new situations in which the fit tends to be worse (Binmore, 2004). Even seemingly small changes in technology, especially communications and monitoring technology, produce significant stress on norms. (Consider how cell phones and then cell phone cameras challenge norms governing privacy in public spaces.) Therefore, we should expect moves toward digital government to face ethical problems. This article considers problems due to a suite of monitoring and surveillance technologies that promises significant benefits but raises issues in terms of the values of control, privacy, and accountability.

Author(s):  
P. Danielson

Digital government is a technological adventure. It applies new technologies—in particular, computer-mediated communication—to the ongoing development of democratic forms of government. While the primary focus in digital government literature is on computer-mediated politics and formal governance, these technologies have wider effects. Generally, new information technologies enable new forms of control (see Beniger, 1986, for an excellent history and the general connections between information, control, and governance). The technological changes that make digital government an option alter the possibilities of governance at all levels. Driven by the declining price of computer hardware (so-called Moore’s law) sensors (e.g., cameras, RFID tags), computers and networking make it possible to find out about and to control many hithertofore uncontrolled aspects of our lives. This article considers the effect of new monitoring technologies in the broad sense introduced by McDonald (2001) as inclusive of the range of control mechanisms—personal, informal, social, market, legal, and political—that we deploy. In general, we expect technological innovation to create ethical problems. Innovations move communities from technological and social situations for which their norms are well adapted to new situations in which the fit tends to be worse (Binmore, 2004). Even seemingly small changes in technology, especially communications and monitoring technology, produce significant stress on norms. (Consider how cell phones and then cell phone cameras challenge norms governing privacy in public spaces.) Therefore, we should expect moves toward digital government to face ethical problems. This article considers problems due to a suite of monitoring and surveillance technologies that promises significant benefits but raises issues in terms of the values of control, privacy, and accountability.


Author(s):  
Michel Tétreault ◽  
Aude Dufresne ◽  
Michel Gagnon

This chapter presents the elaboration of an ontology-based application called Combine. This application aims to optimize and enhance e-Recruitment processes in the domain of Information Technologies’ staffing services, and especially e-Recruitment processes that use Social Web platforms as a means of sourcing candidates. This chapter will describe the context motivating this development and how the system was designed, from the requirements analysis to the prototype evaluation, revealing the concerns, constraints and opportunities met along the way. All of these factors will be discussed mainly in regards to Computer-Mediated Communication (CMC) and Human-Computer Interaction (HCI) theories in order to argue the potential return on investment of the conceptualized semantic e-Recruitment application.


Author(s):  
Bolanle A. Olaniran

Networked communication is proliferating our world. The fact that global information communication technologies (ICTs) are becoming increasingly available is facilitating human computer interaction, which permeates the use of computer-mediated communication (CMC) in various organizations, groups, and interpersonal contexts. As a result, the issue facing today’s organizations is not whether to use global information technologies (GITs) in networked communication, but rather how to use them for effective functioning and as efficient coordination tool; especially how to incorporate GITs into the decision-making process. Consequently, this chapter examines the issues in designing CMC into group interactions and decision-making processes.


Author(s):  
Janice Krueger

Distance education for professional programs in higher education changes as new technologies emerge. Online courseware offers a different medium for the delivery of distance courses previously offered through live or recorded television. The computer mediated communication features of online courseware provide an effective venue for peer and social learning to take place through collaborative inquiry, contributing to the building of knowledge and skills by all active participants. Students grow as a community of learners and, as common goals and priorities are emphasized, begin to view themselves and others in terms of this community, generating one cohesive group identity. This chapter explores how computer mediated communication (CMC) is seen as an effective tool for building the necessary knowledge, skills, disposition, and attitudes needed by candidates to discover their professional identity.


2009 ◽  
pp. 1849-1863
Author(s):  
Bolanle A. Olaniran

Networked communication is proliferating our world. The fact that global information communication technologies (ICTs) are becoming increasingly available is facilitating human computer interaction, which permeates the use of computer-mediated communication (CMC) in various organizations, groups, and interpersonal contexts. As a result, the issue facing today’s organizations is not whether to use global information technologies (GITs) in networked communication, but rather how to use them for effective functioning and as efficient coordination tool; especially how to incorporate GITs into the decision-making process. Consequently, this chapter examines the issues in designing CMC into group interactions and decision-making processes.


Author(s):  
Adams B. Bodomo

In line with our theme of investigating the relationship between new communications technology and the way we process (i.e. speak, read, and write) natural language, in chapter 2 I outlined different views about language forms and language use in the context of new technologies, and in chapter 3, I looked at new ways of reading and accessing reading materials with the advent of new computer-mediated communication platforms that promote the production of e-materials. We found in chapter 2 that there were two main views about the relationship between CMC technology and language. One was that CMC technologies cannot actually change language and that whatever transformations we observe are part of a larger social transformation; indeed that technology itself is part of social transformation. The second view was that technology actually has a causal effect on language structures and use, leading to the idea that new forms of language and new ways of using and processing language arise from the introduction of new communications technologies.


This chapter introduces the topic of informing structure (infostructure). Infostructure refers to stable patterns of relationships between data segments and in information technology arrangements. Infostructure parallels and complements the formal social structure of organization. The discussion covers infostructure dimensions called infohierarchy, infocentralization, infoformalization, infodispersion, and infofragmentation. It is argued that changes in infostructure introduced by new information systems (IS) are indispensable for changing organizational structure and often spearhead it. Extremes in some infostructural dimensions can indicate problems in organizational structure. The perspective of informal organizational structure is equally important. It has regained importance with the advent of Computer-Mediated Communication (CMC) and social media. Informal structure can be identified via network theory and analysis, and the perspective of infostructure can assist in such an investigation. The chapter also discusses technology and its information technology (IT) branch. It is argued that organization scholars think of technology in broad, abstract terms, blending it into a larger social frame of transformational process. This approach typically does not address specific information technologies, with an exception made in hi-tech research. In contrast, IS scholars usually think of information technologies in reference to computers, deploying materialistic and social ontologies. The chapter closes by discussing the IVO concept of IT. IT is defined as part of IS as materialized in terms of tools, devices, and machines whose purpose is to manipulate data. The IS stance is appropriate for discussing ontologies of IT. In particular, discussed are ontologies of technological imperative, strategic choice (action), cognition, institution, structuration, and emerging process.


2005 ◽  
pp. 57-92 ◽  
Author(s):  
Said Graiouid

This chapter explores ways in which computer-mediated interaction and cybercafé culture are appropriated by individuals and groups in Morocco. It argues that computer-mediated communication mediates the construction of cybernetic identities and promotes the rehearsal of invented social and gender relations. This inventive accommodation of the Internet (known among young Moroccan Net communicants as “virtual hrig”) makes computer-mediated interaction, especially through the discursive forum of chatrooms and email discussion groups, act as a backtalk to dominant patriarchal and conservative power structures. By using a qualitative ethnographic approach while sounding the depth of the “cultural noises” and incrustations, which are accompanying the expansion of cyber culture, the author also hopes to foreground the prospective implications of New Media and Information Technologies in a non-Western environment. While it is too early to draw conclusions on the extent of the impact of new media technologies on individual subjectivities and group identities, the point is made that cyber interaction is contributing to the expansion of the public sphere in Morocco.


2005 ◽  
Vol 25 (1) ◽  
pp. 165-190 ◽  
Author(s):  
DONATELLA DELLA PORTA ◽  
LORENZO MOSCA

This article focuses on the use of Computer-Mediated Communication by the movement for global justice, with special attention to the organisations involved in the movement and its activists. We examined data collected during two supranational protest events: the anti-G8 protest in Genoa in July 2001 and the European Social Forum (ESF) in Florence in November 2002. In both cases, we have complemented an analysis of the Genoa Social Forum and ESF websites with a survey of activists, including questions about their use of the Internet. We then examine hypotheses about changes new technologies introduce in collective action. The Internet empowers social movements in: (a) purely instrumental ways (an additional logistical resource for ‘resource-poor’ actors), (b) a protest function (direct expression of protest); (c) symbolically (as a medium favouring identification processes in collective actors) and (d) cognitively (informing and sensitising public opinion).


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