"Do No Harm"

2011 ◽  
pp. 1882-1896
Author(s):  
Nat Natarajan ◽  
Amanda H. Hoffmeister
Keyword(s):  
Knowledge Management ◽  
Best Practices ◽  
Medical Errors ◽  
Healthcare Sector ◽  
Do No Harm ◽  
Key Issues ◽  
Performance Problems ◽  
And Performance

The healthcare sector is a very important one in many countries and faces numerous quality and performance problems of great significance to all citizens who live there. Although there are many performance parallels between healthcare and other sectors, there are also numerous special issues and terminology, as well. Recent publications on medical errors have put the spotlight on the issue of safety in healthcare. There are opportunities for the healthcare sector to learn from other industries where many techniques and practices for preventing errors have already proved their worth. It is important and beneficial to encourage healthcare specialists to learn from other sectors the concepts, best practices, and tools for preventing errors and improving safety. This chapter addresses the key issues and challenges relating to the management and transfer of such knowledge and places them in the context of quality and knowledge management.

"Do No Harm"

2005 ◽  
pp. 254-269
Author(s):  
Nat Natarajan ◽  
Amanda H. Hoffmeister
Keyword(s):  
Knowledge Management ◽  
Best Practices ◽  
Medical Errors ◽  
Healthcare Sector ◽  
Do No Harm ◽  
Key Issues ◽  
Performance Problems ◽  
And Performance

The healthcare sector is a very important one in many countries and faces numerous quality and performance problems of great significance to all citizens who live there. Although there are many performance parallels between healthcare and other sectors, there are also numerous special issues and terminology, as well. Recent publications on medical errors have put the spotlight on the issue of safety in healthcare. There are opportunities for the healthcare sector to learn from other industries where many techniques and practices for preventing errors have already proved their worth. It is important and beneficial to encourage healthcare specialists to learn from other sectors the concepts, best practices, and tools for preventing errors and improving safety. This chapter addresses the key issues and challenges relating to the management and transfer of such knowledge and places them in the context of quality and knowledge management.

Issues in Clinical Knowledge Management

2011 ◽  
pp. 1894-1902
Author(s):  
Rajeev K. Bali ◽  
Ashish Dwivedi ◽  
Raouf Naguib
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Healthcare Delivery ◽  
Healthcare Management ◽  
Healthcare Sector ◽  
Healthcare Organizations ◽  
Management Concepts ◽  
Key Issues ◽  
Effective Decision ◽  
Effective Decision Making

The objective of this chapter is to examine some of the key issues surrounding the incorporation of the Knowledge Management (KM) paradigm in healthcare. We discuss whether it would it be beneficial for healthcare organizations to adopt the KM paradigm so as to facilitate effective decision-making in the context of healthcare delivery. Alternative healthcare management concepts with respect to their ability in providing a solution to the above-mentioned issue are reviewed. This chapter concludes that the KM paradigm can transform the healthcare sector.

Issues in Clinical Knowledge Management

2005 ◽  
pp. 1-10 ◽  
Author(s):  
Rajeev K. Bali ◽  
Ashish Dwivedi ◽  
Raouf Raouf
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Healthcare Delivery ◽  
Healthcare Management ◽  
Healthcare Sector ◽  
Healthcare Organizations ◽  
Management Concepts ◽  
Key Issues ◽  
Effective Decision ◽  
Effective Decision Making

The objective of this chapter is to examine some of the key issues surrounding the incorporation of the Knowledge Management (KM) paradigm in healthcare. We discuss whether it would it be beneficial for healthcare organizations to adopt the KM paradigm so as to facilitate effective decision-making in the context of healthcare delivery. Alternative healthcare management concepts with respect to their ability in providing a solution to the above-mentioned issue are reviewed. This chapter concludes that the KM paradigm can transform the healthcare sector.

scholarly journals Developing Sustainable Healthcare Systems in Developing Countries: Examining the Role of Barriers, Enablers and Drivers on Knowledge Management Adoption

2019 ◽  
Vol 11 (4) ◽  
pp. 954 ◽  
Author(s):  
Jawad Karamat ◽  
Tong Shurong ◽  
Naveed Ahmad ◽  
Sana Afridi ◽  
Shahbaz Khan ◽  
...  
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Structural Equation ◽  
Healthcare Professionals ◽  
Positive Association ◽  
Healthcare Sector ◽  
Equation Modeling ◽  
Significant Positive Association ◽  
And Performance

Knowledge management (KM) adoption is crucial to integrating sustainable development within the healthcare sector. Different barriers, enablers, and drivers affect KM adoption. Identifying these barriers, enablers, and drivers and their role in KM adoption is the core of successful KM adoption. However, there is scarcity of studies applying quantitative models and combing barriers, enablers and drivers to check their effect on KM adoption, especially form a developing country’s perspective such as Pakistan. Therefore, this study explores the role of barriers, enablers and drivers on KM adoption in Pakistan. Healthcare professionals participated in the data collection process, and results were analyzed using structural equation modeling. The findings described that: (1) organizational and strategic barriers have significant negative association with KM adoption; (2) government related enablers have significant positive association with KM adoption; (3) healthcare related drivers, and performance-based drivers have significant positive association with KM adoption. This study concludes that government intervention to promote KM adoption is necessary especially in developing countries. These findings will be helpful for the healthcare professionals and policy makers to promote KM adoption in healthcare sector. Current study contributes to the healthcare literature and body of knowledge by providing the empirical evidence of checking the quantitative effect of barriers, enablers and drivers on KM adoption.

Issues in Clinical Knowledge Management

2011 ◽  
pp. 232-239
Author(s):  
Rajeev K. Bali ◽  
Ashish Dwivedi ◽  
Raouf Naguib
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Healthcare Delivery ◽  
Healthcare Management ◽  
Healthcare Sector ◽  
Healthcare Organizations ◽  
Management Concepts ◽  
Key Issues ◽  
Effective Decision ◽  
Effective Decision Making

The objective of this chapter is to examine some of the key issues surrounding the incorporation of the Knowledge Management (KM) paradigm in healthcare. We discuss whether it would it be beneficial for healthcare organizations to adopt the KM paradigm so as to facilitate effective decision- making in the context of healthcare delivery. Alternative healthcare management concepts with respect to their ability in providing a solution to the above-mentioned issue are reviewed. This chapter concludes that the KM paradigm can transform the healthcare sector.

Encouraging millennials to collaborate and learn on the job

2015 ◽  
Vol 14 (4) ◽  
pp. 118-123 ◽  
Author(s):  
Lauren Trees
Keyword(s):  
Knowledge Management ◽  
Best Practices ◽  
Social Networking ◽  
Age Groups ◽  
Lessons Learned ◽  
Retention Rates ◽  
Direct Access ◽  
Content Type ◽  
Business Outcomes ◽  
Wide Range

Purpose – The purpose of this paper is to present enterprise social networking and gamification as two potential tools to help organizations engage Millennial employees in collaboration and learning. Design/methodology/approach – The research provides general descriptions of enterprise social networking and gamification approaches, shares data on adoption of these approaches from APQC’s “2015 Knowledge Management Priorities Data Report” (based on a January 2015 survey of 524 knowledge management professionals) and includes four company examples adapted from APQC’s Connecting People to Content and Transferring and Applying Critical Knowledge best practices studies. The methodology for APQC’s best practices studies involves screening 50 or more organizations with potential best practices in a given research scope area and identifying five or six with proven best practices. APQC then conducts detailed site visits with the selected organizations and publishes case studies based on those site visits. Findings – Enterprise social networking platforms are in place at 50 per cent of organizations, with another 25 per cent planning to implement them by the end of 2015. By providing near-immediate access to information and answers, enterprise social networking helps Millennials learn the ropes at their new workplaces, gives them direct access to more knowledgeable colleagues who can assist and mentor them, and helps them improve their business outcomes by reusing knowledge and lessons learned across projects. Younger workers can also harness the power of social networking to create a sense of belonging and build their reputations in large, dispersed firms, where it is particularly difficult for them to gain visibility. A recent APQC survey indicates that 54 per cent of organizations either currently employ gamification to encourage collaboration or expect to implement it within the next three years. The rush to gamify the enterprise is, at least in part, a reflection of employers’ desire to satisfy Millennials and make them feel connected to a community of co-workers. Although games appeal to a wide range of age groups, Millennials grew up with digital interaction and tend to prefer environments that emphasize teamwork, social learning and frequent feedback – all of which can be delivered through gamification. Originality/value – The value of this paper is to introduce the value of and relationship between enterprise social networking and gamification platforms to human resource (HR) professionals looking to increase engagement and retention rates for Millennial employees.

“Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Timothy Shea ◽  
Syed Aktharsha Usman ◽  
Sengottuvel Arivalagan ◽  
Satyanarayana Parayitam
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Self Report ◽  
Content Type ◽  
And Performance ◽  
Information Technology Companies ◽  
The Relationship

Purpose The purpose of this study is to empirically examine knowledge management (KM) practices as a moderator in the relationship between organizational culture and performance. The effect of four types of organizational culture on organizational performance was studied. In addition to direct effects, most importantly, KM practices as a moderator in strengthening the culture-performance relationship were empirically examined. Design/methodology/approach A carefully crafted survey instrument was distributed and data was collected from 1,255 respondents from 10 information technology companies in India. After checking the psychometric properties of the instrument, this paper performs hierarchical regression to test hypotheses. Findings The results reveal that: cooperative culture, innovative culture, consistent culture and effectiveness culture were all positively and significantly related to organizational performance; KM practices were positively and significantly related to organizational performance, KM practices moderate the relationship between various dimensions of organizational culture and organizational performance. Research limitations/implications As with any survey-based research, the present study suffers from the problems associated with self-report measures. These are common method bias and social desirability bias. However, this study attempts to minimize these limitations by following appropriate statistical techniques. Practical implications This study contributes to both practicing managers and the literature on KM and organizational culture. The study suggests that managers use KM practices, which are all-pervasive and very important for improving organizational performance. The results highlight the importance of implementing KM practices in organizations. Originality/value This study provides new insights into the importance of KM practices in achieving sustained competitive advantage by achieving organizational effectiveness. To the knowledge, the importance of KM practices is underemphasized in organizational culture research.

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