A Social Capital Perspective on Collaboration and Web 2.0

Author(s):  
Gunilla Widén-Wulff ◽  
Anna-Karin Tötterman

Social interaction technologies can successfully employ the previously untapped power of the web to utilize the collaborative creation of information and user-driven content. In this chapter, the social capital framework is applied to illustrate how Web 2.0 tools and techniques can support effective information and knowledge management in organizations. Interactions within and between organizations generate important practices that underscore the role of social capital. Managing social capital for effective knowledge sharing is a complex process, and Web 2.0 lends some support for organizations by creating a new culture of voluntary, contributive, and collaborative participation. The argument is made that Web 2.0 technologies can be seen as important tools that can bridge the creation and sharing of knowledge in diverse organizational contexts.

2011 ◽  
pp. 1991-2000
Author(s):  
Gunilla Widén-Wulff ◽  
Anna-Karin Tötterman

Social interaction technologies can successfully employ the previously untapped power of the web to utilize the collaborative creation of information and user-driven content. In this chapter, the social capital framework is applied to illustrate how Web 2.0 tools and techniques can support effective information and knowledge management in organizations. Interactions within and between organizations generate important practices that underscore the role of social capital. Managing social capital for effective knowledge sharing is a complex process, and Web 2.0 lends some support for organizations by creating a new culture of voluntary, contributive, and collaborative participation. The argument is made that Web 2.0 technologies can be seen as important tools that can bridge the creation and sharing of knowledge in diverse organizational contexts.


Adeptus ◽  
2017 ◽  
Author(s):  
Iwona Zielińska

The influence of the social media on science communication: strategies of GMO opponents on FacebookThe aim of the article is to discuss a growing role of the social media in science communication. Unlike in traditional mass media – TV, radio, press – the Web 2.0 tools allow to convey a much wider representation of opinions on science and technology, including those opposing or questioning the mainstream research. This paper presents the strategies of communication used by one of the biggest Polish anti-GMO groups on Facebook (“GMO To Nie To”) to raise their arguments and gain public support. It concludes that the use of new communication tools such as the social media introduces inevitable changes in the dynamic of science communication, which opens new research opportunities. Wpływ mediów społecznościowych na komunikację naukową: strategie przeciwników GMO na FacebookuCelem artykułu jest wskazanie na rosnącą rolę mediów społecznościowych w komunikacji naukowej. W przeciwieństwie do mediów tradycyjnych – telewizji, radia i prasy – narzędzia, jakie oferuje Web 2.0, pozwalają na reprezentację daleko bardziej różnorodnych opinii na temat nauki i technologii, również tych, które przeciwstawiają się powszechnie uznawanym wynikom badań lub je kwestionują. W dalszej części artykułu wskazane zostały strategie komunikacyjne największej na polskim Facebooku grupy skupiającej przeciwników GMO („GMO To Nie To”), stosowane, by zyskać wsparcie dla swoich racji i argumentów. Artykuł kończy się konkluzją, że wykorzystanie nowych narzędzi komunikacyjnych, np. mediów społecznościowych, wprowadza nieuchronne zmiany w dynamice komunikacji naukowej, co otwiera jednocześnie nowe możliwości badawcze.


2013 ◽  
pp. 122-141
Author(s):  
François Deltour ◽  
Loïc Plé ◽  
Caroline Sargis Roussel

Web 2.0 tools are more and more prevalent in organizational life, and this chapter identifies their multiple influences on knowledge sharing practices, as well as the main challenges of the social turn in knowledge sharing. Indeed, it is argued that social capital, a key concept from social sciences that recognizes the benefits practice derived from connections between people, also plays a role in the context of renewed knowledge sharing practices (i.e. based on Web 2.0 technologies). Therefore, this chapter provides an analysis of the influence of social capital in leveraging knowledge sharing in a Web 2.0 context. Finally, using secondary data, this research details a specific case to illustrate how employees can benefit from new forms of knowledge sharing that rely on interactive tools and their social capital.


2014 ◽  
pp. 19-38
Author(s):  
François Deltour ◽  
Loïc Plé ◽  
Caroline Sargis Roussel

Web 2.0 tools are more and more prevalent in organizational life, and this chapter identifies their multiple influences on knowledge sharing practices, as well as the main challenges of the social turn in knowledge sharing. Indeed, it is argued that social capital, a key concept from social sciences that recognizes the benefits practice derived from connections between people, also plays a role in the context of renewed knowledge sharing practices (i.e. based on Web 2.0 technologies). Therefore, this chapter provides an analysis of the influence of social capital in leveraging knowledge sharing in a Web 2.0 context. Finally, using secondary data, this research details a specific case to illustrate how employees can benefit from new forms of knowledge sharing that rely on interactive tools and their social capital.


2012 ◽  
Vol 11 (13) ◽  
pp. 1463
Author(s):  
Maria-del-Carmen Alarcon-del-Amo ◽  
Carlota Lorenzo-Romero ◽  
Miguel-Angel Gomez-Borja ◽  
Juan-Antonio Mondejar-Jimenez

The term Web 2.0 was introduced by OReilly (2005) as the new stage in the Internet evolution referring to a collection of online applications sharing a number of common characteristics: The Web as a platform, Harnessing of the Collective Intelligence, Data is the Next Intel Inside, End of the Software Release Cycle, Lightweight Programming Models, Rich User Experiences. The term Web 2.0 or Social Media refers to applications enabling the creation, editing and dissemination of user-generated content. These applications are one of the main components of the current Internet environment commonly called Web 2.0. The importance and popularity of the Social Media as marketing tools and communication channels is growing and field studies provide evidence that these can strongly affect consumer behavior. An increasing number of studies suggest that corporate interest on the Web 2.0 domain keeps growing and more and more firms are introducing different social media tools into their daily business routines as well as into their marketing strategies. Despite the fact that thousands of corporations are already seriously engaged or experimenting with the Social Media as marketing tools there is also a high amount of retailers that do not use them. The objective of this study is to analyze the reasons why retailers do not use Web 2.0 tools and the main barriers that they consider to not adopt them, comparing with the retailers that use these tools.


2015 ◽  
Vol 30 (4) ◽  
pp. 307-324 ◽  
Author(s):  
Eleni Lioliou ◽  
Angelika Zimmermann

Academic researchers have paid significant attention to the drivers of opportunistic behavior, yet our understanding of how opportunistic behavior can be mitigated remains relatively fragmented. Our investigation will focus on the social context and more specifically on the role of social capital in the deterrence of opportunistic behavior. On the basis of two qualitative case studies in the financial sector, we will illustrate how the structural, cognitive and relational dimensions of social capital can reduce internal and behavioral uncertainty between the outsourcing partners, thereby facilitating the mitigation of opportunistic behavior. In our study we combine the theory of transaction costs with social capital theory and demonstrate how they can usefully complement each other to enhance our understanding of mechanisms that can deter opportunistic behavior.


2021 ◽  
Vol 13 (7) ◽  
pp. 3879
Author(s):  
Olabisi S. Obaitor ◽  
Taibat O. Lawanson ◽  
Marion Stellmes ◽  
Tobia Lakes

Different slums exhibit different levels of resilience against the threat of eviction. However, little is known about the role of the social capital of the slum community in this context. This study investigates the factors contributing to slum resilience in the Lagos Metropolis, Nigeria, through a social capital lens. This study first investigates land allocation in slums, then the available social capital, and subsequently how this capital influences resilience to the threat of eviction in slums. Data were collected in two slum communities, in Lagos, through in-depth interviews and focus groups discussion. This study shows that land allocation is done by the traditional heads, contrarily to the mandate of the Nigeria Land Use Act of 1978. Furthermore, there is a form of structural social capital through the presence of government registered community development associations in the slums; however, their activities, decision-making process and the perception of the residents’ towards their respective associations, differs. This led to differences in trust, social cohesion and bonding ties among residents of the slum, thereby influencing resilience to the threat of eviction in slums. Since community group associations, through the appointed executives, drive the efficient utilization of social capital in slums, this study therefore recommends their restructuring in order to support a sustainable solution to the threat of eviction in slums in Lagos.


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