Nethnography

2009 ◽  
pp. 1611-1628
Author(s):  
Adriana Andrade Braga

This chapter explores the possibilities and limitations of nethnography, an ethnographic approach applied to the study of online interactions, particularly computer-mediated communication. In this chapter, a brief history of ethnography, including its relation to anthropological theories and its key methodological assumptions is addressed. Next, one of the most frequent methodologies applied to Internet settings, that is to treat logfiles as the only or main source of data, is explored, and its consequences are analyzed. In addition, some strategies related to a naturalistic perspective for data analysis are examined. Finally, an example of an ethnographic study, which involves participants of a Weblog, is presented to illustrate the potential for nethnography to enhance the study of CMC.

Author(s):  
Adriana Andrade Braga

This chapter explores the possibilities and limitations of nethnography, an ethnographic approach applied to the study of online interactions, particularly computer-mediated communication. In this chapter, a brief history of ethnography, including its relation to anthropological theories and its key methodological assumptions is addressed. Next, one of the most frequent methodologies applied to Internet settings, that is to treat logfiles as the only or main source of data, is explored, and its consequences are analyzed. In addition, some strategies related to a naturalistic perspective for data analysis are examined. Finally, an example of an ethnographic study, which involves participants of a Weblog, is presented to illustrate the potential for nethnography to enhance the study of CMC.


2020 ◽  
Author(s):  
Emily L Morrow ◽  
Fangyun Zhao ◽  
Lyn Turkstra ◽  
Catalina Toma ◽  
Bilge Mutlu ◽  
...  

BACKGROUND Individuals with a history of traumatic brain injury (TBI) report fewer social contacts, less social participation, and more social isolation than noninjured peers. Cognitive-communication disabilities may prevent individuals with TBI from accessing the opportunities for social connection afforded by computer-mediated communication, as individuals with TBI report lower overall usage of social media than noninjured peers and substantial challenges with accessibility and usability. Although adaptations for individuals with motor and sensory impairments exist to support social media use, there have been no parallel advances to support individuals with cognitive disabilities, such as those exhibited by some people with TBI. In this study, we take a preliminary step in the development process by learning more about patterns of social media use in individuals with TBI as well as their input and priorities for developing social media adaptations. OBJECTIVE This study aims to characterize how and why adults with TBI use social media and computer-mediated communication platforms, to evaluate changes in computer-mediated communication after brain injury, and to elicit suggestions from individuals with TBI to improve access to social media after injury. METHODS We conducted a web-based survey of 53 individuals with a chronic history of moderate-to-severe TBI and a demographically matched group of 51 noninjured comparison peers. RESULTS More than 90% of participants in both groups had an account on at least one computer-mediated communication platform, with Facebook and Facebook Messenger being the most popular platforms in both groups. Participants with and without a history of TBI reported that they use Facebook more passively than actively and reported that they most frequently maintain web-based relationships with close friends and family members. However, participants with TBI reported less frequently than noninjured comparison participants that they use synchronous videoconferencing platforms, are connected with acquaintances on the web, or use social media as a gateway for offline social connection (eg, to find events). Of the participants with TBI, 23% (12/53) reported a change in their patterns of social media use caused by brain injury and listed concerns about accessibility, safety, and usability as major barriers. CONCLUSIONS Although individuals with TBI maintain social media accounts to the same extent as healthy comparisons, some may not use them in a way that promotes social connection. Thus, it is important to design social media adaptations that address the needs and priorities of individuals with TBI, so they can also reap the benefits of social connectedness offered by these platforms. By considering computer-mediated communication as part of individuals’ broader social health, we may be able to increase web-based participation in a way that is meaningful, positive, and beneficial to broader social life.


2021 ◽  
Author(s):  
Gregory Taylor

This article offers a critical history of the growth of the auctioning paradigm as a method of radio spectrum assignment in Canada. It establishes the growing importance of spectrum access as a primary conduit for computer-mediated communication worldwide, and it demonstrates how the rise of auctioning fundamentally challenges the administrative model that has been used for Canadian spectrum assignment for decades. The key junctures raised in the historical development of spectrum auctions include the pioneering theoretical debates of the 1950s, the fundamental changes to telecommunications in the 1980s, and Canada’s gradual acceptance of auctioning as an assignment mechanism in the 1990s. The research is based upon historical studies and scholarly publications as well as primary documents from the Department of Communications and Industry Canada. Cet essai propose une histoire critique de la croissance du paradigme de la vente aux enchères comme méthode d’assignation des fréquences radio au Canada. Il établit l’importance croissante de l’accès au spectre du service de radiodiffusion comme un conduit principal pour communication médiatisée par ordinateur dans le monde entier, et montre comment la montée des enchères remet fondamentalement en cause le modèle administratif qui a été utilisé pour l’attribution du spectre canadien depuis des décennies. Les moments clés soulevées dans le développement historique des enchères du spectre incluent les débats théoriques pionnières des années 1950, les changements fondamentaux dans les télécommunications 1980, et l’acceptation progressive du Canada aux enchères comme mécanisme d’assignation dans les années 1990. La recherche est basée sur des études historiques et des publications savantes, ainsi que des documents primaires du ministère de la Communication et Industrie Canada.


Author(s):  
Jenna L. Clark ◽  
Melanie C. Green

Examining the subjective aspects of online social interaction can help explain contradictory results about the consequences of such interaction. The authors posit a new theoretical construct, the perceived reality of online interactions, defined as the extent to which an individual believes online interactions are suitable for the maintenance and formation of close relationships. Higher perceived reality of online interactions is theorized to lead to more investment and effort in computer-mediated communication, thus increasing benefits such as perceived social support from online relationships. An experiment using an Amazon Mechanical Turk sample (n = 169) and undergraduate students (n = 88) found correlational evidence that perceived reality of online relationships predicted perceived social support from online sources. Additionally, patterns of correlations between perceived reality, personality traits, and general attitudes toward the Internet point at differential implications of this variable between samples.


1997 ◽  
Vol 2 (4) ◽  
pp. 89-99 ◽  
Author(s):  
R. Schroeder

This paper examines two aspects of multi-user virtual reality (VR) systems; the socio-technical shaping of these systems and the social relations inside multi-user virtual worlds. The paper begins with an overview of the history of networked interactive computer graphics and examines the main factors which are currently shaping networked VR systems. The second part explores the social relations between users inside virtual worlds and makes comparisons with other forms of computer-mediated-communication. In the conclusion, these two parts are linked: how is the development of multi-user virtual reality technology influencing how users interact within virtual worlds - and vice versa?


2021 ◽  
Author(s):  
Gregory Taylor

This article offers a critical history of the growth of the auctioning paradigm as a method of radio spectrum assignment in Canada. It establishes the growing importance of spectrum access as a primary conduit for computer-mediated communication worldwide, and it demonstrates how the rise of auctioning fundamentally challenges the administrative model that has been used for Canadian spectrum assignment for decades. The key junctures raised in the historical development of spectrum auctions include the pioneering theoretical debates of the 1950s, the fundamental changes to telecommunications in the 1980s, and Canada’s gradual acceptance of auctioning as an assignment mechanism in the 1990s. The research is based upon historical studies and scholarly publications as well as primary documents from the Department of Communications and Industry Canada. Cet essai propose une histoire critique de la croissance du paradigme de la vente aux enchères comme méthode d’assignation des fréquences radio au Canada. Il établit l’importance croissante de l’accès au spectre du service de radiodiffusion comme un conduit principal pour communication médiatisée par ordinateur dans le monde entier, et montre comment la montée des enchères remet fondamentalement en cause le modèle administratif qui a été utilisé pour l’attribution du spectre canadien depuis des décennies. Les moments clés soulevées dans le développement historique des enchères du spectre incluent les débats théoriques pionnières des années 1950, les changements fondamentaux dans les télécommunications 1980, et l’acceptation progressive du Canada aux enchères comme mécanisme d’assignation dans les années 1990. La recherche est basée sur des études historiques et des publications savantes, ainsi que des documents primaires du ministère de la Communication et Industrie Canada.


2021 ◽  
Vol 12 (2) ◽  
pp. 152-161
Author(s):  
Susilowati Susilowati ◽  
Titi Widaningsih ◽  
Toto Soebandoro

The impact that occurred during the COVID-19 pandemic with the determination to work from home (WFH) which resulted in the obstruction of face-to-face communication activities with customers, thus requiring a strategy to establish relationships and maintain good communication with customers. The purpose of this study is to identify and describe the strategy of customer relations and the use of video conferencing using Zoom Cloud Meeting. The concept of Customer Relations Strategy used is Qutlip and Wood and Smith's Computer Mediated Communication (CMC) Theory and Daft and Lengel's Media Richness Theory. Research at PT Mandiri Cipta Sejahtera uses a qualitative approach with descriptive methods and uses the postpositivism paradigm. Data analysis uses Huberman and Miles data analysis, namely Data Reduction by collecting field data such as interviews, videos of the Zoom Meeting, data from the company's website and social media. The results of the study: (1) the company's customer strategy has met the stages of the customer relations strategy, namely; Fact Finding, Planning and programming, Taking action and communicating, evaluation, and the company has carried out customer relations activities, namely superior service to customers, excellent service (service off excellence) and good relations with customers (good relationship). (2) In the use of Zoom Cloud Meetings as a media resource, the implementation of Zoom Meetings is not fully media capable of sending many signals, and able to provide immediate feedback, can perform various languages, symbols and share data, also able to focus on delivering messages. Keywords: Strategi Customer Relations, Video Konfrensi,  Computer Mediated Communications, Kekayaan Media 


2013 ◽  
Vol 38 (1) ◽  
Author(s):  
Gregory Taylor

This article offers a critical history of the growth of the auctioning paradigm as a method of radio spectrum assignment in Canada. It establishes the growing importance of spectrum access as a primary conduit for computer-mediated communication worldwide, and it demonstrates how the rise of auctioning fundamentally challenges the administrative model that has been used for Canadian spectrum assignment for decades. The key junctures raised in the historical development of spectrum auctions include the pioneering theoretical debates of the 1950s, the fundamental changes to telecommunications in the 1980s, and Canada’s gradual acceptance of auctioning as an assignment mechanism in the 1990s. The research is based upon historical studies and scholarly publications as well as primary documents from the Department of Communications and Industry Canada.Cet essai propose une histoire critique de la croissance du paradigme de la vente aux enchères comme méthode d’assignation des fréquences radio au Canada. Il établit l’importance croissante de l’accès au spectre du service de radiodiffusion comme un conduit principal pour communication médiatisée par ordinateur dans le monde entier, et montre comment la montée des enchères remet fondamentalement en cause le modèle administratif qui a été utilisé pour l’attribution du spectre canadien depuis des décennies. Les moments clés soulevées dans le développement historique des enchères du spectre incluent les débats théoriques pionnières des années 1950, les changements fondamentaux dans les télécommunications 1980, et l’acceptation progressive du Canada aux enchères comme mécanisme d’assignation dans les années 1990. La recherche est basée sur des études historiques et des publications savantes, ainsi que des documents primaires du ministère de la Communication et Industrie Canada.


Author(s):  
Veronika Laippala ◽  
Aki-Juhani Kyröläinen ◽  
Jenna Kanerva ◽  
Juhani Luotolahti ◽  
Filip Ginter

This study presents a methodological toolbox for big data analysis of linguistic constructions by introducing dependency profiles, i.e., co-occurrences of linguistic elements with syntax information. These were operationalized by reconstructing sentences as delexicalized syntactic biarcs, subtrees of dependency analyses. As a case study, we utilize these dependency profiles to explore usage patterns associated with emoticons, the graphic representations of facial expressions. These are said to be characteristic of Computer-Mediated Communication, but typically studied only in restricted corpora. To analyze the 3.7-billion token Finnish Internet Parsebank we use as data, we apply clustering and support vector machines. The results show that emoticons are associated with three typical usage patterns: stream of the writer’s consciousness, narrative constructions and elements guiding the interaction and expressing the writer’s reactions by means of interjections and discourse particles. Additionally, the more frequent emoticons, such as :), are used differently than the less frequent ones, such as ^_^.Kokkuvõte. Veronika Laippala, Aki-Juhani Kyröläinen, Jenna Kanerva, Juhani Luotolahti ja Filip Ginter: Sõltuvusprofiilid kui vahend suurandmete keeleliste konstruktsioonide analüüsimiseks: uurimus emotikonidest. Uurimuses esitame metodoloogilise “tööriistakomplekti” keelekonstruktsioonide analüüsimiseks suurandmete põhjal, rakendades sõltuvusprofiile. Sõltuvusprofiil on lingvistiliste elementide koosesinemise esitusviis, kuhu on kaasatud süntaktiline informatsioon. Selleks on laused konstrueeritud sõltuvusanalüüsi alampuudena, kus süntaktiline info on esitatud sõnadevaheliste (kaksik-)kaarte abil. Artiklis rakendame sõltuvusprofiile selleks, et selgitada välja emotikonide kasutusmustrid. Näomiimika graafilised esitused on iseloomulikud arvuti suhtlusele, mida tavaliselt uuritakse piiratud korpuse põhjal, kuid meie kasutame klasterdamist ja tugivektor-masinaid 3,7 miljardi sõna suuruse Soome Interneti Puudepangal. Selgub, et emotikonide kasutus seostub kolme peamise kasutusmustriga: kirjutaja teadvuse vooluga, narratiivsete konstruktsioonidega ning hüüdsõnade ja diskursusepartiklitega, mis juhivad suhtlust ja väljendavad kirjutaja reaktsioone. Lisaks selgub, et sagedastel emotikonidel nagu :), on rohkem erinevaid kasutusi kui harvadel emotikonidel nagu ^_^.Võtmesõnad: sõltuvusprofiilid; kasutuspõhine süntaks; arvutisuhtlus; emotikonid; veebikorpus; soome keel


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