scholarly journals Knowledge Management

Author(s):  
Nilmini Wickramasinghe

The proliferation of ICT (information communication technologies) throughout the business environment has lead to exponentially increasing amounts of data and information generation. Although these technologies were implemented to enhance and facilitate superior decision making, the result is information chaos and information overload; the productivity paradox (O’Brien, 2005; Laudon & Laudon, 2004; Jessup & Valacich, 2005; Haag et al. 2004). Knowledge management (KM) is a modern management technique designed to make sense of this information chaos by applying strategies, structures and techniques to apparently unrelated and seemingly irrelevant data elements and information in order to extract germane knowledge to aid superior decision making. Critical to knowledge management is the application of ICT. However it is the configuration of these technologies that is important to support the techniques of knowledge management. This chapter discusses how the process oriented knowledge generation framework of Boyd and the use of sophisticated ICT can enable the design of a networkcentric healthcare perspective that enables effective and efficient healthcare operations.

Author(s):  
Peter Demediuk ◽  
Rolf Solli

Citizen participation in government decision making through online and other electronic technologies has been termed e-participation, and has the potential to facilitate better decisions, better citizens, and better government. The chapter examines the extent to which progressive e-participation practice interacts with local government decision making and contributes to the espoused benefits of citizen participation. The international case studies indicate that e-participation can inform the intelligence, design, and choice phases of decision making and transform the way future local government decisions are made by formalising new inclusive processes and building community capabilities and motivation. E-participation can positively contribute to community capabilities, political relevance, better problem identification, and more relevant solutions, but the initiatives studied were costly and resource intensive. These e-participation initiatives provide robust examples of utilizing progressive information communication technologies because of the novel ways in which technology is applied, and due to the significant affect on information flows and decision making.


Author(s):  
Elaine Ferneley

Informal channels for the exchange of information have long been recognised as important (Menzel, 1959; Wilson, 1981; Kuhlthau, 1991; Root, 1988; Kraut and Galegher, 1990). Typical examples of informal information exchange activities are conferring with peers and consultation with a subject librarian (Taylor, 1968; Kuhlthau, 1991; Fox, Hix, Nowell, Brueni, Wafe, Heath and Rao, 1993). If Information Communication Technologies (ICTs) are to become truly user-centred then they must support such informal collaborative activity. The recent interest in knowledge management has, in part, been stimulated by the recognition that valuable information is transferred during informal collaborations (Nonaka & Takeuchi, 1995). To bring some formality to the process organisations are investing in document management software, intranets and groupware technologies (Kiesler, 1997). However, these technologies rely largely on the user actively searching out information and assume that the user can formulate their information needs into an appropriate query. Additionally, such systems tend towards failure in the longer term if users are not motivated in augmenting the knowledge base (Skyrme, 1999).


2017 ◽  
Vol 6 (2) ◽  
pp. 68-75
Author(s):  
Gabriel Koman

The rapid development in the field of information-communication technologies, which has been recorded in recent years, it has caused an increase in the volume of data in companies last year about 40 to 50% [1]. By analysing large amounts of data, it is possible to get information that is important for the enterprise and on the basis of which it is possible to improve the decision-making process for managers. The main problems in the management and decision-making of enterprises is constantly growing amount of data generated within the undertaking and its surroundings. These data reach the volumes and structures, which is not possible from the time and cost to manage through the current management information systems. The fastest increasing volumes of data are unstructured data, which may contain data with significant information value, for the purposes of decision making in the enterprise. In the light of the principle of the processing of data in the existing MIS, i.e. the processing of structured data, such as data capture, utility companies have to transform and analyse. The question of how to process and integrate data of different types of technology, solves the Big Data. This technology allows to handle different kinds of data, from a variety of data sources, in a very short amount of time (in milliseconds). 


2017 ◽  
Vol 44 (2) ◽  
pp. 13 ◽  
Author(s):  
Marijana M Vidas Bubanja ◽  
Iva Bubanja

This paper analyzed the changes in modern business environment based on potentials of information communication technologies and caused by the process of digital economy creation. Serbia, being at the beginning of information society development, has to define proper infrastructure -organization-human framework in order totap all the advantages offered by new technologies for more competitive work of domestic enterprises and long-term sustainable development of national economy.


2020 ◽  
pp. 81-92
Author(s):  
Andrey Ivanovich Shutenko ◽  
◽  
Elena Nikolaevn Shutenko ◽  
Julia Petrovna Derevyanko ◽  
◽  
...  

The article is devoted to the problem of educational communications development as a sphere of implementation of modern information-communication technologies in the higher education system. The purpose of the article is to present the structure and functions of educational communications aimed at the development of personal potential and self-realization of students. Methodology. The study is based on the methodology of personal and communicative-informational approaches in education, psychological-pedagogical provisions on the structure of communication, the leading role of learning activity, didactic principles of building an educational-informational environment. In theoretical terms, the study is based on the idea of the indirect implementation of ICT in education through the development of educational communications. The developing structure of educational communications, including didactic, informational-gnostic, interactive, psychological, attractive-motivational, value-semantic components, is presented. The possibilities of developing personal potential in educational communications are considered. The author’s developmental model of ICT functions is presented, which includes clusters of actual and latent functions aimed at the formation of information-educational space for the development of students’ personal potential. In conclusion, a inference was made about the prospects of the indirect introduction of modern ICT as tools for the development and functioning of various educational communications. At the same time, it is essential that these communications perform psychological and pedagogical tasks and functions.


2016 ◽  
Vol 4 (3) ◽  
pp. 178-203 ◽  
Author(s):  
Zuzana Sándorová

Abstract Along with mastery of the grammar and vocabulary of a given language, contemporary students are also expected to acquire intercultural communicative competence (ICC), i.e., the ability to use the language efficiently with regard to the sociocultural background of the communicative situation. This requirement should also be reflected in FL course-books, which are considered to be fundamental didactic tools in FL education, even in an era of information communication technologies. Therefore, the aim of the present paper is to report the results of the research focused on the investigation of intercultural component in the New Opportunities Pre-Intermediate and Intermediate course-book packages. To validate the findings of the content analysis, as the main research method, the method of triangulation was used, i.e., the results of the course-book package analyses were compared with those of observation and interview analyses. The findings of the research revealed that in the investigated course-book packages only some aspects of the intercultural component could be considered relevant because they were suitably treated.


2010 ◽  
Vol 1 (1) ◽  
pp. 37 ◽  
Author(s):  
Karin Geiselhart

In an environment of globalisation and rapidly expanding deployment of interactive digital communication, this paper takes a complex systems approach to the mapping of large scale global indicators onto electronic flows of information and intent. It argues that democracy is being transformed by online technologies, and that governments which embrace and encourage citizen inputs and monitoring of public information can establish vital groundwork for more effective forms of global governance. Growing awareness of issues that transcend jurisdictions makes such transformations both necessary and increasingly acceptable. The prism for this bird’s eye view is the Australian Government’s evolution in its uses of information communication technologies (ICTs) for citizen engagement.


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