Maturity in Outsourcing Relationships

Author(s):  
Hans Solli-Sæther ◽  
Petter Gottschalk

Stages of growth models have been used widely in both organizational research and information technology management research. According to King and Teo (1997), these models describe a wide variety of phenomena – the organizational life cycle, product life cycle, biological growth, stages of growth in information systems, growth model for integration between business planning and information systems planning, electronic commerce evolution, stages of knowledge management technology, and a number of other interesting developments in time perspectives. These models assume that predictable patterns (conceptualized in terms of stages or levels) exist in the growth of organizations and organizational parts, the sales levels of products, and the growth of living organisms. These stages are (1) sequential in nature, (2) occur as a hierarchical progression that is not easily reversed, and (3) evolve a broad range of organizational activities and structures. This chapter starts with an introduction to stages of growth models. In the following sections we present the three-stage model for the evolution of IT outsourcing relationships (Gottschalk & Solli-Sæther, 2006). The three stages are labelled cost stage, resource stage, and partnership stage respectively. Theory-based benchmark variables for measuring maturity in IT outsourcing relationships are presented, followed by the stage hypothesis and a description of how benchmark variables are used to indicate characteristics at each stage of growth. Finally in this chapter, we present results from an exploratory study testing the stage model. The purpose of this chapter is to develop a framework for improved understanding of the current situation in an IT outsourcing relationship in terms of a specific stage, to develop strategies for moving to a higher stage in the future, and to learn from earlier stage experience.

Author(s):  
Petter Gottschalk

Stages of growth models have been used widely in both organizational research and information technology management research. According to King and Teo (1997), these models describe a wide variety of phenomena — the organizational life cycle, product life cycle, biological growth, and so forth. These models assume that predictable patterns (conceptualized in terms of stages) exist in the growth of organizations, the sales levels of products, and the growth of living organisms. These stages are (1) sequential in nature, (2) occur as a hierarchical progression that is not easily reversed, and (3) involve a broad range of organizational activities and structures.


Author(s):  
Alberto Armijo ◽  
Mikel Sorli

Most of the industrial organizations, including SMEs, need to quickly react and adapt to the changing market conditions imposed by globalization, such as new sustainability directives or new type of customers. The fulfillment of these requirements on time is a must so as to remain competitive in the global markets. Since data management information systems are already present in almost all the corpus of industrial enterprises as custom developments or standard PLM solutions, the natural technical evolution that aims to provide an effective answer to these changing market conditions comprises the shifting from a data management perspective towards a process management view. Hence, the challenge is how to manage business processes that build upon existing information systems so as to encourage business agility, efficiency, and interoperability. The proposed approach roots on the Business Process Management (BPM) discipline and leverages process optimization through the systematic modeling and reengineering of business processes accompanied by supporting interoperable and configurable eco-services, which are conceived as sustainability-aware services designed to optimize some aspects of the product life-cycle through eco-constraints management.


2019 ◽  
Vol 55 (4) ◽  
pp. 428-452
Author(s):  
Steven H. Cady ◽  
Jane V. Wheeler ◽  
Anton F. Schlechter ◽  
Suki Goodman

In this article, we draw on the product life cycle framework to propose an adapted model for evaluating the evolution of a theory. The product life cycle was designed as an economic analysis tool, and its intuitive usefulness led to its adaptation for a variety of disciplines. Nevertheless, it has not been applied to theory. We propose a five-stage model of theory development: (1) emergence, (2) development, (3) maturity, and (4) decline toward (5) death or reemergence. The proposed model is then tested by applying it to work motivation theory. We conclude by offering implications and recommendations for using the theory life cycle model in research, teaching, and practice.


1975 ◽  
Vol 1975 (1) ◽  
pp. 61-63 ◽  
Author(s):  
Henry E. Metzner ◽  
Jerry L. Wall ◽  
William F. Glucck

1981 ◽  
Vol 45 (4) ◽  
pp. 76-80 ◽  
Author(s):  
William Qualls ◽  
Richard W. Olshavsky ◽  
Ronald E. Michaels

Analysis of changes in the length of the introductory and growth stages of the product life cycle of 37 household appliances over a 50-year period provides the first empirical evidence for the commonly held assumption that the cycle's length is decreasing.


1996 ◽  
Vol 33 (2) ◽  
pp. 189-201 ◽  
Author(s):  
Georgios I. Doukidis ◽  
Panagiotis Lybereas ◽  
Robert D. Galliers

Author(s):  
Mike Beverland ◽  
Lawrence S Lockshin

AbstractOne of the most dominant models for explaining organisational growth is that of organisational lifecycles. Drawing parallels with biology, life cycle theorists argue firms are born, grow, mature and decline. Despite a proliferation of models of organisational lifecycle, there is little empirical support for their general validity. The present study builds a four-stage model of organisational life cycle based on case study research in the New Zealand wine industry. Far from being driven by internal pressures, these cycles seem to be related to the demands of the global wine market, as well as the strategy chosen by each firm.


2001 ◽  
Vol 7 (2) ◽  
pp. 20-29
Author(s):  
Mike Beverland ◽  
Lawrence S Lockshin

AbstractOne of the most dominant models for explaining organisational growth is that of organisational lifecycles. Drawing parallels with biology, life cycle theorists argue firms are born, grow, mature and decline. Despite a proliferation of models of organisational lifecycle, there is little empirical support for their general validity. The present study builds a four-stage model of organisational life cycle based on case study research in the New Zealand wine industry. Far from being driven by internal pressures, these cycles seem to be related to the demands of the global wine market, as well as the strategy chosen by each firm.


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