Integrating Electronic Government and Public Administration Reform Strategies

Author(s):  
Adegboyega Ojo ◽  
Tomasz Janowski

Better integration of Electronic Government (EGOV) and Public Administration Reform (PAR) strategies has been identified by global EGOV benchmark reports as one of the contemporary issues to address in improving the outcomes of EGOV programs. This chapter presents a technique for aligning EGOV and PAR strategies based on the Strategic Alignment Model (SAM) of Henderson and Venkatraman. By treating EGOV and PAR strategies as two different alignment domains, similar to organizational and technological domains respectively, we re-frame the original SAM to address our specific alignment needs. Our model provides a procedure and metrics for analyzing: (1) alignment between a pair of EGOV and PAR strategies and (2) the internal coherency of an EGOV strategy. We discuss our experience in applying this approach in Macao and conclude with how it may be used in aligning EGOV with other strategies such as those related to governance and development.

2015 ◽  
Vol 8 (1) ◽  
pp. 21-40
Author(s):  
Vitalis Nakrošis

Abstract3 The article assesses how and the extent to which political or policy priorities of European governments condition reform processes and their results in times of crisis. This research is based on desk research and statistical analysis of the 2013 EUPAN survey data on public-administration reform initiatives in Europe. The article finds that the place of public-administration reforms on the governmental agenda partially explains the process of public-administration reforms, but it cannot account for the variation in the (perceived) reform results. Also, the results of this research confirm that EU-13 and (potential) candidate countries face more difficulties in reform implementation due to a combination of comprehensive reform strategies and weak administrative capacities. If the quantitative analysis was able to uncover some broad trends common to European public administrations, more qualitative approaches (causal process-tracing and case studies) are needed to capture specific contexts and changing processes in different European public administrations on which delivery progress is inevitably contingent. In order to explain why some windows of opportunities are seized while others are missed during the process of public-administration reforms, it is important to undertake process-tracing in within-case and between-case analysis and focus on causal configurations in the study of particular reform cases.


2020 ◽  
pp. 75-117
Author(s):  
A.N. Shvetsov

The article compares the processes of dissemination of modern information and communication technologies in government bodies in Russia and abroad. It is stated that Russia began the transition to «electronic government» later than the developed countries, in which this process was launched within the framework of large-scale and comprehensive programs for reforming public administration in the 1980s and 1990s. However, to date, there is an alignment in the pace and content of digitalization tasks. At a new stage in this process, the concept of «electronic government» under the influence of such newest phenomena of the emerging information society as methods of analysis of «big data», «artificial intelligence», «Internet of things», «blockchain» is being transformed into the category of «digital government». Achievements and prospects of public administration digitalization are considered on the example of countries with the highest ratings — Denmark, Australia, Republic of Korea, Great Britain, USA and Russia.


Author(s):  
Tetiana Sych ◽  
◽  

The article considers the factors influencing the efficiency of management decisions made by local government bodies in the modern conditions of public administration reform and the development of local self-government in Ukraine. The author outlines the features of this problem, the main features of state-management decisions, the essence of the concepts "effect", "efficiency of management decisions", the main approaches to the study of the problem of decision-making are highlighted. The main attention is paid to the direction of research, which takes into account the human factor. The main ideas of the representative of this direction - the Nobel laureate D. Kahneman, presented in the book "Noise", are considered. This work raises the issue of system errors among those who make decisions. The views of the domestic scientist O. Maltsev on the designated problem and the provisions of D. Kahneman's book are presented. The results of the analysis by scientists of the influence of the human factor and psychological characteristics of management decision-making on the efficiency of decisions are reflected. The conclusions of scientists regarding the need to take into account the qualities of a decision- making person and his professional training are summarized. The main characteristics of the personality that influence decision-making are given from the domestic scientific literature on public administration problems. In accordance with these ideas, the requirements for the positions of civil servants, local self-government bodies, as well as the modern practice of training specialists and managers in this field are considered. It is concluded that the primary importance for making effective decisions by local government bodies is the use by specialists and managers of modern technologies for developing and making management decisions, the development of their personal qualities for making management decisions in the process of training and obtaining specialized management education in universities.


2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.


2022 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Ahmed Mouchtachi ◽  
Abir El Yamami ◽  
Abdelrhani Bouayad ◽  
Mohammed Bennaser ◽  
Majida Laaziri ◽  
...  

2020 ◽  
Vol 20 (2) ◽  
Author(s):  
Dejan Milenković ◽  
Vladimir Đurić

Public administration reform, better known as the New Public Management - NPM, which began in the mid-1970s, had a key impact on the development of modern public administration. The NPM emphasizes the economic values of public administration, to the detriment of its other values. Public Private Partnership- PPP is one of the basic elements of NPM doctrine. PPP is a partnership between the public and private sector that aims to provide a service traditionally provided by the public sector. An integral part of every PPP is the Value for Money methodology. The “Value for money”- VfM method emerged in this process of public administration reform, first in the UK. The document of the British Government Private Finance Initiative (PFI) from the year 1992, presented the basis for the creation of a new so-called “Venture”, which at that time was called a joint venture, and which is today known as PPP. PPP is a relatively new institute that has existed in the Republic of Serbia since 2011. In this paper, we will deal with the application of the VfM methodology in PPP projects related to street lighting in the Republic of Serbia, and try to give answer about social and economic justification of PPP and potential economic savings that can be achieved in the public sector through the implementation of PPP. At the present time, when there is more and more talk about the need for environmental protection, sustainable development and energy efficiency, PPP projects can have an increasing importance in this area. For this reason, we have limited the application of VfM methods in PPP projects in the Republic of Serbia only to street lighting projects which provide the mentioned goals.


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