scholarly journals Creation of an ISO Standard at the Example of Value Stream Management Method

2020 ◽  
pp. 1-26
Author(s):  
Jeff Mangers ◽  
Christof Oberhausen ◽  
Meysam Minoufekr ◽  
Peter Plapper
Keyword(s):  
National Standards ◽  
Use Case ◽  
Information Flows ◽  
Limited Impact ◽  
Supply Chain Networks ◽  
Value Stream ◽  
Stream Management ◽  
Globalized Economy ◽  
Management Method ◽  
Standardization Organization

The main objectives of this chapter are to elucidate the necessity of a standardized value stream management (VSM) and to clarify how this standard can effectively increase corporate performance within cross-enterprise supply chain networks (SCNs). VSM is an effective tool to collect, evaluate, and continuously improve product and information flows within companies in a common and standardized manner. The findings of this chapter are not only valid for consistent product and information flows but are representative for the relevance of standards in general. In a globalized economy, standards need to be generally accepted and valid for all countries. Thus, corporate or national standards only have limited impact. The International Standardization Organization (ISO) provides the means to develop, negotiate and communicate standards, which are globally binding. This chapter shares the experience of ISO 22468 standard development within ISO/TC 154 WG7 and proves its applicability by an administrative use case.

Standardized Value Stream Management Method to Visualize, Analyze and Optimize Cross-Enterprise Value Stream Data

2017 ◽  
Vol 15 (2) ◽  
pp. 25-36 ◽  
Author(s):  
Christof Oberhausen ◽  
Meysam Minoufekr ◽  
Peter Plapper
Keyword(s):  
Lean Manufacturing ◽  
Global Supply Chain ◽  
Stream Data ◽  
Supply Chain Networks ◽  
Enterprise Value ◽  
Value Stream ◽  
Stream Management ◽  
Management Method ◽  
Standard Development

This article describes how on the way towards a reliable and efficient collaboration in global supply chain networks, organizations are seeking for suitable methods and tools to enhance product and information flows. Based on the evolving Lean Manufacturing methodology in combination with the increased exploitation of ICT, new and diverse Value Stream Management (VSM) approaches are currently used. Thus, a common VSM standard is sought to analyze and visualize valuable data and to synchronize capacities and flows. In this article, the authors present a review of existing VSM approaches, patents and software solutions. Furthermore, a classification comprising four categories that serve as a basis for the ongoing VSM standard development within ISO/TC 154 and a case study of an administrative value stream are shown.

Cross-enterprise value stream assessment

2017 ◽  
Vol 14 (2) ◽  
pp. 182-193 ◽  
Author(s):  
Christof Oberhausen ◽  
Peter Plapper
Keyword(s):  
Supply Chain ◽  
Stream Assessment ◽  
Content Type ◽  
Supply Chain Networks ◽  
Enterprise Value ◽  
Value Stream ◽  
Stream Management ◽  
Value Streams ◽  
Multi Level ◽  
Different Levels

Purpose In most cases, the conventional assessment of value streams is based on key performance indicators (KPIs) like the share of added value, the degree of flow or a comprehensive lead time analysis. To evaluate cross-enterprise value streams of manufacturing, business or service processes in detail, a holistic methodology is needed. The paper aims to discuss this issue. Design/methodology/approach In this research paper, the assessment of value streams within complex cross-company networks is described. After a presentation of relevant KPIs in the fields of value stream management (VSM) and supply chain management (SCM), an approach for a cross-enterprise evaluation of value streams on different levels of detail is shown. In addition, the use of an absolute VSM evaluation, in contrast to a relative VSM assessment, is examined. Findings Based on a uniform and well-balanced set of KPIs and other VSM and SCM parameters, a performance assessment on different levels of value stream detail is enabled. Further investigations reveal the advantages of a relative compared with an absolute VSM assessment. Research limitations/implications In addition to a comprehensive overview of existing KPIs for a value stream assessment beyond company borders, a holistic and multi-level VSM approach is presented in this paper. In contrast to existing VSM approaches, the described method allows an evaluation and subsequent improvement of value streams within supply chain networks. Up to now, the presented approach for the assessment of cross-enterprise value streams has only been tested in specific industrial environments. In future, the proposed methodology shall also be validated for other process types like business, service or further manufacturing processes. Practical implications The described cross-company performance measurement approach shows a high practical relevance for organizations operating in supply chain networks. Due to the integrated use of different VSM parameters, the evaluation of highly interconnected value streams across corporate boundaries is facilitated. By means of a case study, the proposed methodology is validated under real industry conditions and proves its practical applicability. Originality/value One of the novel features of this research is the extension of the traditional VSM method with respect to a relative evaluation of value streams based on a set of significant KPIs. In addition, the allocation of these KPIs to different value stream layers and categories leads to an innovative approach for a multi-level assessment according to the needs of the specific VSM application, e.g. a more standardized use of VSM in complex supply chain networks.

scholarly journals A Privacy Preserving Approach to Collaborative Systemic Risk Identification: The Use-Case of Supply Chain Networks

2018 ◽  
Vol 2018 ◽  
pp. 1-18
Author(s):  
Tirazheh Zare-Garizy ◽  
Gilbert Fridgen ◽  
Lars Wederhake
Keyword(s):  
Supply Chain ◽  
Structural Information ◽  
Risk Identification ◽  
Use Case ◽  
Supply Chain Network ◽  
Strategic Positioning ◽  
Supply Chain Networks ◽  
Structural Risk ◽  
Main Factors ◽  
Network Risk

Globalization and outsourcing are two main factors which are leading to higher complexity of supply chain networks. Due to the strategic importance of having a sustainable network, it is necessary to have an enhanced supply chain network risk management. In a supply chain network many firms depend directly or indirectly on a specific supplier. In this regard, unknown risks of network’s structure can endanger the whole supply chain network’s robustness. In spite of the importance of risk identification of supply chain network, firms are not willing to exchange the structural information of their network. Firms are concerned about risking their strategic positioning or established connections in the network. The paper proposes to combine secure multiparty computation cryptography methods with risk identification algorithms from social network analysis to address this challenge. The combination enables structural risk identification of supply chain networks without endangering firms’ competitive advantage.

scholarly journals Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry

2011 ◽  
Vol 04 (04) ◽  
pp. 428-439 ◽  
Author(s):  
Andrea Bonaccorsi ◽  
Gionata Carmignani ◽  
Francesco Zammori
Keyword(s):  
Service Industry ◽  
Lean Thinking ◽  
Service Value ◽  
Value Stream ◽  
Stream Management

scholarly journals Service value stream management (SVSM) - a case study

2021 ◽  
Vol 12 (4) ◽  
pp. 832-855
Author(s):  
Delmo Alves de Moura ◽  
Victor Carneiro Bonadio
Keyword(s):  
Business Process ◽  
Customer Value ◽  
Business Process Management ◽  
Process Management ◽  
The United States ◽  
Air Transport ◽  
Value Stream ◽  
Stream Management ◽  
Air Transport Industry

Air transport accounts for a significant portion of all wealth production in the world. In the case of Brazil, although the air transport industry is undergoing profound changes because of the economic crisis, there is enormous potential for this market to resume growth, especially when compared to the number of passengers/inhabitant of already consolidated markets, such as the United States. However, to grow in this market, airlines need to be prepared to adapt to new dynamics and overcome the effects of the economy on the industry. This paper presents a case study of an airline that in the crisis period lost its market leadership and chose to restructure the business-to-business (B2B) sales department to achieve better results in its Business Process Management (BPM). It seeks to identify which factors led the company to lose this leadership from the perspective of its customers and propose a way to review internal processes, eliminating waste, so that the company can resume its position in the market. It has been applied lean service-focused concepts to raise possible causes, identifying and optimized internal sales department flows to create a more appropriate customer value proposition, and correcting for each type of waste mapped. The objective of this case study was to apply the concepts related to the Value Stream Map tool to reduce activities that do not add value, in a service area, of a large airline. The objective was to improve the company's Business Process Management, aiming at a lean, effective and efficient process, improving the organization's performance and competitiveness.

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