AF 447 as a Paradigmatic Accident
In this chapter, the author presents a human factors problem for automation: why, when, and how automation has been introduced in the aviation domain; what problems arise from different ways of operating; and the possible countermeasures to limit faulty interaction between humans and machines. This chapter is divided into parts: definition of automation, its advantages in ensuring safety in complex systems such as aviation; reasons for the introduction of on-board automation, with a quick glance at the history of accidents in aviation and the related safety paradigms; ergonomics: displays, tools, human-machine interaction emphasizing the cognitive demands in high tempo and complex flight situations; illustration of the AF 447 case, a crash happened in 2009, which causes are linked to faulty human-machine interaction.