Developing a Quality Management Systems Framework for Business Management Institutes

2022 ◽  
pp. 156-170
Author(s):  
Yanamandra Ramakrishna
Keyword(s):  
Quality Management ◽  
Business Management ◽  
Competitive Environment ◽  
Management Systems ◽  
Educational Institutions ◽  
Systematic Analysis ◽  
Quality Management Systems ◽  
Strategic Approach ◽  
Key Aspects ◽  
Systems Framework

There has been an increasing awareness about implementation of quality management systems (QMS) in higher educational institutions worldwide in the recent past. Improved awareness levels among aspiring students, competitive environment, students' preference to seek admission in quality-oriented institutions, compelling norms of regulatory authorities, and the urge of institutions to be among the top are the major reasons for this increased awareness. Existence and continuance of some of the institutes, especially the management institutes, has become a challenging task without focusing on QMS through a strategic approach. Implementation of QMS provides a direction for accreditations by top-rated agencies. This chapter develops a framework to enable the implementation of QMS by the management institutes by conducting a systematic analysis of accreditation standards of various agencies worldwide. The outcomes of this research would enable the management and other stakeholders of business management institutes to focus on key aspects towards implementing the QMS.

Impact of quality management systems on teaching-learning processes

2016 ◽  
Vol 24 (3) ◽  
pp. 394-415 ◽  
Author(s):  
Francisco José Fernández Cruz ◽  
Inmaculada Egido Gálvez ◽  
Rafael Carballo Santaolalla
Keyword(s):  
Quality Management ◽  
Student Learning ◽  
School Quality ◽  
Learning Processes ◽  
Management Systems ◽  
Educational Institutions ◽  
Quality Management Systems ◽  
Content Type ◽  
Teaching Learning ◽  
The Impact

Purpose Quality management systems are being used more frequently in educational institutions, although their application has generated a certain amount of disagreement among education experts, who have at times questioned their suitability and usefulness for improving schools. The purpose of this paper is to contribute to this discussion by providing additional knowledge on the effects in educational institutions of implementing quality management systems. Specifically, this study investigates teachers’ and managers’ perception of the impact that quality management systems have on one essential dimension of schools, the teaching–learning processes, with impact being understood as sustained medium- and long-term organisational change. Design/methodology/approach The responses were analysed and classified into a set of sub-dimensions linked to quality management processes in a total of 29 Spanish primary and secondary education schools that have used such systems for at least three years. Findings The results showed that, according to the respondents, the following sub-dimensions were improving as a result of implementing quality management plans: teaching and learning processes, the analysis of student results, tutoring, consideration of attitudes and values and assessment processes. Conversely, quality management systems did not seem to have a clear impact on the teaching methodologies used by teachers or on family involvement in student learning. In fact, the perceived impact in these sub-dimensions varied among teachers of public and private schools as well as when comparing different regional autonomous communities. Originality/value As the main objective of a school is to guarantee student learning, one of the essential purposes of school quality assurance systems is to perform all the activities aimed at ensuring high levels of student performance.

Application of quality management systems for drinking water quality

2003 ◽  
Vol 3 (1-2) ◽  
pp. 359-364 ◽  
Author(s):  
P. Nadebaum ◽  
M. Chapman ◽  
S. Ortisi ◽  
A. Baker
Keyword(s):  
Water Quality ◽  
Risk Management ◽  
Drinking Water ◽  
Quality Management ◽  
Water Quality Management ◽  
Business Management ◽  
Drinking Water Quality ◽  
Management Systems ◽  
Quality Management Systems ◽  
Critical Control Points

Over the past few years the water authorities in Australia have been applying the principles of quality management and risk management in their provision of drinking water of a safe and acceptable quality. These principles have been taken up by the regulatory authorities, and the Australian water industry is ensuring that drinking water guidelines, customer contracts, licences and auditing (both statutory and quality systems auditing), and appropriate quality management systems, are in place for drinking water quality management. A particular focus of this work has been the application of AS/NZS 4360 (Risk Management) and the principles of Hazard Analysis and Critical Control Points developed for the food industry. This paper discusses the important considerations in applying quality management systems to drinking water quality management within water authorities, and the key issues of how best to integrate these risk management systems with the business management systems of the water authority. A generally applicable model for drinking water quality management systems based on ISO 9002 and HACCP is described. The paper also discusses the process of how management systems already in place within a water authority can be assessed and improvements identified. The objective is that the management systems will be consistent with the authority’s existing business management systems, ISO 9001, the principles of HACCP and AS4360, and the expected requirements of the revised Australian Drinking Water Guidelines.

Quality management in medical laboratories

2010 ◽  
Vol 30 (02) ◽  
pp. 55-62
Author(s):  
M. Fritzer-Szekeres
Keyword(s):  
Quality Management ◽  
Medical Laboratory ◽  
Management Systems ◽  
The European Union ◽  
Quality Management Systems ◽  
Iso 17025 ◽  
Iso 15189 ◽  
Medical Laboratories ◽  
Systems Quality ◽  
Standard Iso 15189

SummaryDuring the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requirements for the medical laboratory. The main focus is the proof of competence within the personnel. As this standard is accepted throughout the European Union an increase in accreditations of medical laboratories is predictable.

REGULARITIES OF THE PREPARATION OF RUSSIAN ENTERPRISES FOR CERTIFICATION OF COMPLIANCE WITH ISO 9000 SERIES

2019 ◽  
Vol 6 (3) ◽  
pp. 54-60
Author(s):  
Mikhail Jurievich Rudiuk ◽  
Anastasiia Vladislavovna Gerasimova ◽  
Ekaterina Mikhailovna Pomozova
Keyword(s):  
Quality Management ◽  
Iso 9000 ◽  
World Market ◽  
Practical Significance ◽  
Management Systems ◽  
Quality Management Systems ◽  
Strict Adherence ◽  
The World ◽  
Legislative Framework ◽  
Current Stage

The authors' task was to analyze the development of quality management systems at the current stage in Russia, as well as at the previous stage in the USSR. As a result, we came to the conclusion that the factors stimulating the implementation of ISO 9000 standards are the need to promote products on the world market, as well as the possibility of receiving orders from the state. In the future, strict adherence to these standards will allow enterprises to significantly reduce the likelihood of lawsuits from consumers, which is important in the context of the development of the legislative framework and increased control over the business. The practical significance of the article is the possibility of familiarizing management and personnel with quality services, whose task is to prepare for certification for compliance with ISO 9000 standards in how this process took place in other companies. The originality of this work is to summarize the experience of implementation of ISO 9000 standards at enterprises and to analyze the factors contributing to or hindering this process.

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