An Investigation of GISM Issues for Successful Management of the Globalization Process

2003 ◽  
pp. 82-103
Author(s):  
Yi-chen Lan
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Research Direction ◽  
Future Research ◽  
Time Zone ◽  
Information Systems Management ◽  
Business Operations ◽  
User Management ◽  
Transition Issues ◽  
Global Transition

This chapter investigates issues related to the global transition of an enterprise through the application of information technology and information systems. It starts with the discussion of the issues that are critical to the successful transition of an enterprise to transborder business operations using information systems. The expected outcome of such transition would be a globalized organization that would not be limited by geographical and time zone barriers, nor restricted by cultural differences. The global transition issues are further classified into five categories embracing business information systems management, information technology management, people management, end user management, and culture. It is then followed by a comprehensive examination of individual issues that is vital in understanding their impact on the transition and how to alleviate that impact. The chapter concludes by indicating a future research direction that might augment the development of this emerging field.

An Investigation of GISM Issues for Successful Management of the Globalization Process

2008 ◽  
pp. 2618-2632
Author(s):  
Yi-chen Lan
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Research Direction ◽  
Future Research ◽  
Time Zone ◽  
Information Systems Management ◽  
Business Operations ◽  
User Management ◽  
Transition Issues ◽  
Global Transition

This chapter investigates issues related to the global transition of an enterprise through the application of information technology and information systems. It starts with the discussion of the issues that are critical to the successful transition of an enterprise to transborder business operations using information systems. The expected outcome of such transition would be a globalized organization that would not be limited by geographical and time zone barriers, nor restricted by cultural differences. The global transition issues are further classified into five categories embracing business information systems management, information technology management, people management, end user management, and culture. It is then followed by a comprehensive examination of individual issues that is vital in understanding their impact on the transition and how to alleviate that impact. The chapter concludes by indicating a future research direction that might augment the development of this emerging field.

A Framework for an Organization's Transition to Globalization - Investigation of IT Issues

2003 ◽  
pp. 1-11 ◽  
Author(s):  
Yi-chen Lan
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Telecommunication Network ◽  
Research Direction ◽  
Future Research ◽  
It Infrastructure ◽  
Future Research Direction ◽  
Global Business ◽  
Business Applications ◽  
Transition Issues

This chapter explores information technology (IT) issues in regard to an organization’s transition towards globalization. The challenges of IT dealing with transforming enterprises to globalized organizations require the identification, consolidation, and resolution of issues to support the organizations towards globalization. The chapter begins with identifying and classifying four major IT transition issues: global IT infrastructure, global business applications, global telecommunication network, and data/information systems improvement. It is then followed by detailed discussion of each issue with regards to its importance and relevance in global transformation. The chapter concludes by indicating a future research direction to incorporate organizational scopes (inter-organizational and intra-organizational) in the global IT transition framework.

Systems and Processes Framework in Global Business Transition

2008 ◽  
pp. 846-866
Author(s):  
Y. Lan ◽  
B. Unhelkar
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Global Information ◽  
Systems Management ◽  
Global Business ◽  
Information Systems Management ◽  
The Core ◽  
Process Framework ◽  
Global Information Systems ◽  
Global Transition

Having argued for and created a vision of the global entity, we now consider the system and process framework for GET. During global transition, organizations often face many explicit as well as implicit factors that could delay or, in the worst cases, even destroy the globalization process. In order to eliminate these unnecessary incidents, enterprises need to identify, document and follow the activities of the process of GET. In the past decade, researchers have made significant efforts to identify the global information systems management (GISM) activities. Most notable are Senn’s six key information technology issues (Senn, 1992), and the eight multinational categories of global information technology challenges by Palvia and Saraswat (1992). Based on the implication of activities on the process of globalization, six categories are identified to facilitate classification and collation of the GISM activities (Figure 3.1). The core concept of categorization intends to provide the organizations with an abstract overview of concerns in relation to the transition to globalization. These categories are labeled as:

Systems and Processes Framework in Global Business Transition

2005 ◽  
pp. 61-93
Author(s):  
Yi-chen Lan ◽  
Bhuvan Unhelkar
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Global Information ◽  
Systems Management ◽  
Global Business ◽  
Information Systems Management ◽  
The Core ◽  
Process Framework ◽  
Global Information Systems ◽  
Global Transition

Having argued for and created a vision of the global entity, we now consider the system and process framework for GET. During global transition, organizations often face many explicit as well as implicit factors that could delay or, in the worst cases, even destroy the globalization process. In order to eliminate these unnecessary incidents, enterprises need to identify, document and follow the activities of the process of GET. In the past decade, researchers have made significant efforts to identify the global information systems management (GISM) activities. Most notable are Senn’s six key information technology issues (Senn, 1992), and the eight multinational categories of global information technology challenges by Palvia and Saraswat (1992). Based on the implication of activities on the process of globalization, six categories are identified to facilitate classification and collation of the GISM activities (Figure 3.1). The core concept of categorization intends to provide the organizations with an abstract overview of concerns in relation to the transition to globalization. These categories are labeled as:

Data Caching Patterns

2009 ◽  
pp. 139-149 ◽  
Author(s):  
Tony C. Shan ◽  
Winnie W. Hua
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Data Management ◽  
Business Models ◽  
Data Caching ◽  
Total Cost ◽  
Business Operations ◽  
Cost Of Ownership ◽  
Globalized Economy ◽  
Innovative Solutions

As information technology (IT) has become part of business in today’s globalized economy, increasingly higher performance of information systems is demanded by the business models to support various business operations and help the business compete and succeed. IT must strive to be nimble and adaptive to provide a higher level of services and, at the same time, reduce the total cost of ownership (TCO). In most situations, the current enterprise infrastructure must be extended to get the most out of the existing investments. Creating innovative solutions is an effective approach to achieve this goal, and scalable data management is one of the most valuable innovations.

scholarly journals TECNOLOGIA DA INFORMAÇÃO, SISTEMAS DE INFORMAÇÕES GERENCIAIS E GESTÃO DO CONHECIMENTO COM VISTAS À CRIAÇÃO DE VANTAGENS COMPETITIVAS: REVISÃO DE LITERATURA

2018 ◽  
Vol 7 (1) ◽  
pp. 39-51 ◽  
Author(s):  
Jhony Pereira Moraes ◽  
Sidimar Meira Sagaz ◽  
Geneia Lucas Dos Santos ◽  
Deison Alencar Lucietto
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Information Systems ◽  
Management Information Systems ◽  
Business Environment ◽  
Information Technology Management ◽  
Competitive Advantages ◽  
Management Information ◽  
Management Tools ◽  
Information Systems Management

Este artigo teve por objetivo descrever usos e aplicações de três ferramentas de gestão presentes no ambiente empresarial contemporâneo: a Tecnologia da Informação (TI), os Sistemas de Informações Gerenciais (SIG) e a Gestão do Conhecimento (GC). Foi realizada revisão narrativa de literatura. Verificou-se que o fluxo de informações funciona como o elemento unificador entre TI, SIG e a GC. Ao possibilitarem o uso adequado de informações e de pessoas com vistas ao alcance dos objetivos organizacionais, fomentam a criação de vantagens competitivas. Identificou-se, então, que a introdução dessas ferramentas, ao alterar processos internos e externos, contribui para o desenvolvimento das organizações.Palavras-Chave: Tecnologia da Informação. Sistemas de Informações Gerenciais. Gestão do Conhecimento. Vantagem Competitiva. Abstract: This article aims to describe uses and applications of three management tools present in the contemporary business environment: Information Technology (IT), Information Systems Management (ISM) and Knowledge Management (KM). A narrative review of the literature was performed. It was verified that the information flow works as the unifying element between IT, ISM and KM. By enabling the proper use of information and people to achieve the organizational objectives, they promote the creation of competitive advantages. It was identified, then, that the introduction of these tools, by altering internal and external processes, contributes to the development of organizations.Keywords: Information Technology. Management Information Systems. Knowledge management. Competitive advantage.

A framework to study vendors’ contribution in a client vendor relationship in information technology service outsourcing in India

2016 ◽  
Vol 23 (2) ◽  
pp. 338-358 ◽  
Author(s):  
Daisy Mathur Jain ◽  
Reema Khurana
Keyword(s):  
Information Technology ◽  
Research Work ◽  
Future Research ◽  
Time Zone ◽  
It Industry ◽  
Service Outsourcing ◽  
Content Type ◽  
Technology Service ◽  
The Stability ◽  
The Relationship

Purpose – The information technology (IT) industry has been continuously expanding. This has resulted in promoting outsourcing of work by clients to vendors. Most of the published research has focussed on when clients should start outsourcing, what to outsource, criteria for vendor selection, etc., however the vendor side of the relationship has been mostly ignored. The purpose of this paper is to delve deep into the vendors’ side and what aspects a vendor needs to consider in order to maintain a good relationship with the clients. Design/methodology/approach – The research design of the paper is to use literature survey to define the components of the client vendor relationship (CVR), identify the parameters impacting the relationship, establish correlation between the independent variables and the dependent variable; subsequently to propose a framework for the CVR. Findings – The findings have been that – communication, technical value addition, knowledge sharing and client vendor adaptability are vital to any outsourcing engagement and if the vendor is able to get good knowledge transfer of the application at hand and the business domain, it can perform better. Vendors, which proactively resolve issues, ensure stable deliveries before time and identify improvements in the software outside the work assigned maintain better relationship. Further a vendor must be adaptable to clients, cultural, time zone differences, should provide a good project manager and be ready to change tools, resources as per client needs. As long as the vendor is able to ensure the above, the stability of the client country and need for information security is not as important to vendors. Research limitations/implications – The study has limitations as it focusses on the vendors’ side and is inclined toward Indian vendors’ perspectives. Future research can include client as well and can be conducted for a different geography. Originality/value – The research work is original and adds value to the IT service outsourcing industry by identifying the parameters which need to be monitored for a sustainable CVR.

Improving the Business Value of IS

2014 ◽  
pp. 67-81
Author(s):  
Sunghun Chung
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Information Systems ◽  
Firm Value ◽  
Market Performance ◽  
Business Value ◽  
It Outsourcing ◽  
Future Research ◽  
Firm Boundaries ◽  
Further Development

This review surveys recent study on the business value of Information Systems (IS). The topics covered include theoretical and empirical evidence on the business value of IS, the productivity using Information Technology (IT), the firm value with IT, IT and firm boundaries, IT outsourcing, and supply chain with IT. This work critically reviews the growing literature on improving market performance through IS, discusses various perspectives, raises conceptual and empirical concerns, underscores challenges for further development of this literature, and provides directions for future research.

Coping with Information Technology? how British Executives Perceive the Key Information Systems Management Issues in the Mid-1990s

1994 ◽  
Vol 9 (3) ◽  
pp. 223-238 ◽  
Author(s):  
Robert D. Galliers ◽  
Yasmin Merali ◽  
Laura Spearing
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Survey Research ◽  
International Comparisons ◽  
Systems Management ◽  
Information Systems Management ◽  
The Future ◽  
The Usa ◽  
British Study ◽  
Management Issues

Survey research amongst senior information systems (IS) and non-IS executives in UK organizations was conducted in order to identify their views as to the most important and problematic issues they face in managing information systems. The survey mirrored similar research that has been undertaken in the USA and elsewhere, thus enabling international comparisons in the future. The aim of this paper is to provide comparisons of (i) the views expressed by IS executives vis à vis those with a ‘non-IS’ role and (ii) the findings of this study with those of a previous similar British study undertaken in 1987.

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