scholarly journals Development of Innovative Business of Telecommunication Operator

Author(s):  
Junghwan Lee ◽  
Dongwook Kim

Mobile operators globally are endeavoring to expand beyond legacy communications/media business to create new growth engine based on information and communication technology (ICT). This research studies the case of KT to see how a mobile operator expanded beyond its existing offerings to new smart energy business leveraging digital technology. Details were analyzed specifically how the business was developed, why the smart energy service was started, and what the success factors were. KT's smart energy business (KT-MEG: KT Micro Energy Grid) utilizes ICT to resolve energy issues such as global climate change and energy consumption growth and provides growth opportunities for KT with its KT-MEG platform. We analyze that KT was able to leverage sustainability as a new growth engine by developing new businesses to differentiate customer experience, creating effective organization structure, and generating business impact in addition to leveraging latest ICT technologies such as artificial intelligence, IoT (Internet of Things) and big data.

Author(s):  
Junghwan Lee ◽  
Dongwook Kim

This research studies the case of KT to see how a mobile operator expanded beyond its existing offerings to new smart energy business based on digital technology. Details were analysed specifically on how the business was developed, why the smart energy service was started, and what the success factors were. KT's smart energy business (KT-MEG: KT Micro Energy Grid) utilizes ICT to resolve energy issues such as global climate change and energy consumption growth. It also provides growth opportunities for KT with its KT-MEG platform. The authors analyze that KT was able to leverage sustainability as a new growth engine by developing new businesses to differentiate customer experience, create effective organization structure, and generate business impact in addition to application of latest ICT technologies such as artificial intelligence, IoT (internet of things), and big data. The results provide a good guideline for business transformation of ICT firms in the era of Industry 4.0.


Author(s):  
Yunni Susanty ◽  
Yuyu Yuningsih

The development of information and communication technology (ICT) has been implemented in various fields, including in government. To support the implementation of e-Government (e-Gov) and improve the quality of public services, many technology-based applications have been created by government agencies, both central and local governments. DISKOMINFOARPUS Cimahi City built an application called SILPa KAMI to support the vision of Cimahi Smart City. This study uses a qualitative descriptive method that aims to determine how the implementation and sustainability of the SILPa KAMI application and what kind of characteristics the agencies should have so it can replicate this application. The results of the study reveal that the implementation of the SILPa KAMI application is running well because it has fulfilled various success factors of e-Gov implementation which is also marked by the sustainability even though there are still obstacles. Also, the use of ICT based on the e-leadership aspect, the information network infrastructure aspect, the information management aspect, the business environment aspect, as well as the community and human resources aspect has been optimally utilized. This application is relatively easy to be replicated by other agencies. The agencies that can replicate this application must have the availability of budget, the availability of related facilities and infrastructure and the availability of reliable ICT managers.


2009 ◽  
pp. 2037-2051
Author(s):  
Katariina Ala-Rämi

Software product development requires connecting of specialized information and knowhow. Therefore, planning and production are widely done in networked projects. This chapter studies inter-firm collaboration to explore the role of face-to-face meetings and information and communication technology in knowledge transfer in product development by using case studies of software companies in Oulu, Finland. Clusters are important in forming trust and mutual understanding. Thus, a compact city region and effective social networks are beneficial for inter-firm collaboration. However, information and communication technology is very valuable for routine communication and documentation, but also in distance collaboration. Geographical distance affects inter-firm collaboration in terms of practical arrangements, such as working hours, yet cultural differences bring additional challenges. This chapter considers and scrutinizes social networking in collaborative product development, and the role of clusters and information and communication technology in such development, as among the key success factors.


Author(s):  
Manik Sunuantari ◽  

As a developing country, Indonesians are still constrained by the use of digital-based technology. Based on the characteristics of geographic areas, digital discrepancy becomes an inevitable problem. So that in order to create an Information Society according to the agreement of the World Summit on the Information Society (WSIS), collaboration between various parties is needed. One of the efforts made by the Indonesian government is to encourage the formation of the Information Society through the policy of forming Information and Communication Technology Volunteers (in Indonesia known as R-TIK/Indonesia ICT Volunteers) in various regions spread throughout Indonesia. This study aims to determine the activities of R-TIK in realizing the Information Society in Indonesia. The method used is descriptive qualitative, by conducting in-depth observations and participant observation with R-TIK activists, stakeholders, business actors (UMKM/SMMEs), and the community as R-TIK partners. Based on the research results, it can be concluded that R-TIK is able to encourage public awareness in the sustainable use of digital technology. Even R-TIK together with UMKM (SMMEs) have been able to push the rate of economic growth in Indonesia by utilizing digital technology under the name Qren.


2011 ◽  
pp. 65-79 ◽  
Author(s):  
Katariina Ala-Rämi

Software product development requires connecting of specialized information and know-how. Therefore, planning and production are widely done in networked projects. This chapter studies inter-firm collaboration to explore the role of face-to-face meetings and information and communication technology in knowledge transfer in product development by using case studies of software companies in Oulu, Finland. Clusters are important in forming trust and mutual understanding. Thus, a compact city region and effective social networks are beneficial for inter-firm collaboration. However, information and communication technology is very valuable for routine communication and documentation, but also in distance collaboration. Geographical distance affects inter-firm collaboration in terms of practical arrangements, such as working hours, yet cultural differences bring additional challenges. This chapter considers and scrutinizes social networking in collaborative product development, and the role of clusters and information and communication technology in such development, as among the key success factors.


i-com ◽  
2021 ◽  
Vol 20 (2) ◽  
pp. 161-175
Author(s):  
Rolf Egert ◽  
Nina Gerber ◽  
Jasmin Haunschild ◽  
Philipp Kuehn ◽  
Verena Zimmermann

Abstract Smart cities aim at improving efficiency while providing safety and security by merging conventional infrastructures with information and communication technology. One strategy for mitigating hazardous situations and improving the overall resilience of the system is to involve citizens. For instance, smart grids involve prosumers—capable of producing and consuming electricity—who can adjust their electricity profile dynamically (i. e., decrease or increase electricity consumption), or use their local production to supply electricity to the grid. This mitigates the impact of peak consumption periods on the grid and makes it easier for operators to control the grid. This involvement of prosumers is accompanied by numerous socio-technical challenges, including motivating citizens to contribute by adjusting their electricity consumption to the requirements of the energy grid. Towards this end, this work investigates motivational strategies and tools, including nudging, persuasive technologies, and incentives, that can be leveraged to increase the motivation of citizens. We discuss long-term and side effects and ethical and privacy considerations, before portraying bug bounty programs, gamification and apps as technologies and strategies to communicate the motivational strategies to citizens.


2021 ◽  
Vol 5 (1) ◽  
pp. 973
Author(s):  
Tutik Tutik ◽  
Heni Krisnatalia ◽  
Y.R. Satato ◽  
Solichoel Solichoel ◽  
Syamsul Hadi

ABSTRAKPerubahan landscape perekonomian global telah bergeser kearah teknologi digital. Oleh karena itu, dukungan atas gerakan nasional “Bangga Buatan Indonesia” dan “Gerakan Bangga Berwisata Indonesia” menuntut Kominfo bersama – sama penyelenggara platform perdagangan digital berupaya mendorong  wilayah – wilayah komersial, yaitu: desa - desa atau kelurahan yang masih alpa dari 4 G coverage signal memaksimalkan peluang dari teknologi digital melalui massive infrastructure deployment untuk Information and Communication Technology (ICT) diseluruh wilayah dan destinasi penting di Indonesia dari tahun 2021 sampai 2022 serta program pendampingan bagi UMKM dan UMi, POKDARWIS, serta DESWITA. Branjang salah satu Desa di wilayah Kabupaten Semarang sarat akan potensi wisata. Keindahan pemandangan sawah berundak/ terasering merupakan kekayaan alam yang dapat diolah menjadi produk bernilai jual. Selain itu, keberagaman budaya yang dimilikinya juga berpeluang menjadi potensi unggulan. Itulah sebabnya, dalam rangka mengangkat sejumlah potensi yang dimilikinya sebagai Rintisan Desa Wisata diperlukan upaya promosi sehingga keberadaannya dapat terekspos oleh calon wisatawan. Sementara itu, keberadaan Deswita yang tak terpisahkan oleh kehadiran UMKM sebagai penggerak kemajuan daerah wisata dan sekitarnya membuat keduanya harus jeli melihat prospek dari perubahan pada landscape perekonomian saat ini. Oleh karenanya, Tim Pengabdian STIEPARI Semarang mengadakan program pendampingan untuk mendukung percepatan digitalisasi DESWITA dan UMKM. Kata Kunci: deswita branjang; UMKM; digital marketing; pendampingan digital marketing  ABSTRACTThe changing landscape of the global economy has shifted towards digital technology. Therefore, the support for the national movement "Proud of Made in Indonesia" and "Proud Indonesian Traveling Movement” requires Ministry of Communication and Information Technology (KOMINFO)  together with digital trading platform providers seek to encourage commercial areas, namely: villages or sub-districts which is still unreachable by 4 G signal coverage, to enlarge opportunities from digital technology through massive infrastructure deployment for Information and Communication Technology (ICT) in all important regions and destinations in Indonesia from 2021 to 2022 as well as mentoring programs for MSMEs and UMi, POKDARWIS, and DESWITA. Branjang, one of the villages in the Semarang Regency area, is full of tourism potential. The beauty of the scenery of terraced rice fields is a natural wealth that can be processed into selling value products. In addition, its cultural diversity also has the opportunity to become superior potential. That is why, in order to raise  a number of potentials it has as a Tourism Village Pioneer, promotion efforts are needed so that its existence can be exposed by potential tourists. Meanwhile, the existence of Tourism Village (DESWITA), which is inseparable from the presence of MSMEs as a driving force for the progress of tourist areas and their surroundings, makes both of them have to be observant in seeing the prospects of changes in the current economic landscape. Therefore, the STIEPARI Semarang Service Team held a mentoring program to support the acceleration of the digitization of Tourism Village (DESWITA) and MSMEs. Keywords: branjang village, MSMEs; digital marketing; digital marketing assistance 


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