Narrative Approaches to Conflict Resolution Across Technologically Mediated Landscapes

Author(s):  
Luka Lucić

Young migrants across the globe increasingly interact and socialize with culturally diverse others across technologically mediated spaces. Bicultural and transnational development are becoming norms for contemporary youth as new media technology allows them to engage in interactions with diverse others across multiple cultural landscapes. What cultural tools do young migrants use to resolve conflicts with diverse peers across technologically mediated interpersonal interactions? To answer this question 44 individuals (ages 15-20) participated in a quasi-experimental workshop engaging them in the process of sense-making. During the workshop participants wrote projective narratives in response to a vignette depicting text-massage mediated interaction embedded among monocultural and bicultural groups of peers. Quantitative and qualitative data analyses focus on physical, psychological and communicative conflict resolution strategies used in narrative construction. The results indicate that immigrant youth are able to employ and coordinate varied strategies when approaching conflict resolution across culturally diverse landscapes of social interactions.

2017 ◽  
Vol 18 (1) ◽  
pp. 33-51 ◽  
Author(s):  
Carolina Gomez ◽  
Kimberly A Taylor

Cross-cultural differences in norms, values, and beliefs abound and impact preferred conflict resolution strategies. Potential differences in values and subsequent conflict resolution strategies can exacerbate the underlying conflict unless they are well understood. We study the case of differences in conflict resolution strategies between the United States and Mexico as well as studying the underlying value differences that explain their preferences. In a quasi-experimental study, we found that Mexicans, compared to US participants, appear to have a greater preference for both the use of social influence and negotiating when confronting a conflict. Moreover, it appears that collectivism helps explain these country differences as it mediated the relation between country and the likelihood of using social influence and negotiation. In addition, perceptions of fairness had a stronger influence on the preference that US participants had for negotiation as a conflict resolution strategy. The research helps illuminate the underlying mechanisms through which culture impacts conflict resolution strategy.


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