Social Business

Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Information systems and technologies (IST) are the essence of up-to date organizations, and changes in this field are occurring at an uncontrollable pace, interrupting traditional business models and forcing organisations to implement new models of business. Social media represent a subset of these technologies which contribute to organizational transformation. However, by itself, the adoption of social media does not imply such a transformation; changes in the organization's culture and behaviour are also needed. The use of IST in an appropriate and integrated way with the organization's processes will depend on an individual and collective effort. For organizations to take advantages of these technologies within the context of Social Business, a comprehension exercise is required in how to demonstrate their usefulness. To this end, this paper will provide a comprehensive view of a new context of labour faced by traditional organizations i.e. social business supported by mobile IST – mobile_Create, Share, Document and Training (m_CSDT) – in order to improve the well-being of these organizations through the collective intelligence and agility dimensions.

2019 ◽  
pp. 1576-1602
Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Information systems and technologies (IST) are the essence of up-to date organizations, and changes in this field are occurring at an uncontrollable pace, interrupting traditional business models and forcing organisations to implement new models of business. Social media represent a subset of these technologies which contribute to organizational transformation. However, by itself, the adoption of social media does not imply such a transformation; changes in the organization's culture and behaviour are also needed. The use of IST in an appropriate and integrated way with the organization's processes will depend on an individual and collective effort. For organizations to take advantages of these technologies within the context of Social Business, a comprehension exercise is required in how to demonstrate their usefulness. To this end, this paper will provide a comprehensive view of a new context of labour faced by traditional organizations i.e. social business supported by mobile IST – mobile_Create, Share, Document and Training (m_CSDT) – in order to improve the well-being of these organizations through the collective intelligence and agility dimensions.


2022 ◽  
pp. 1-38
Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Digitalization is changing business and organizations. In the organizational context, the potential that can be realized through digitalization is manifest, namely the expenditure reduction and higher innovative power. However, it is not enough to integrate digitalization; a change of culture and behavior is necessary. To this extent, social media relations have the potential to create communication capabilities that can be turned into useful resources, which in turn will result in more significant competitive advantage and performance. Taking advantage of social tools within social business contexts requires an exercise in how to demonstrate usefulness regarding the creation, access, and sharing of content securely. To this end, this chapter will provide a comprehensive view of a new context of labor (i.e., social business supported by mobile IST-m_CSDIT2) to improve the organizational well-being through the collective intelligence and agility dimensions.


Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Organizations have suffered a large (r)evolution at the social, economic and technological levels. A change of paradigm in the information systems and technologies (IST) used in the day-to-day life of every citizen cannot sustain such a transformation by itself; a change of culture and behaviour is therefore necessary. The use of IST in an appropriate and integrated way with the organization's processes will depend on an individual and collective effort. The younger generation, accustomed to sharing personal information on Facebook, Twitter, and other platforms,often through mobile devices, enters the job market looking for similar tools. These new “social tools” allow the production, sharing and management of information and knowledge within the organization between peers and other stakeholders, eliminating the barriers of communication and sharing. Taking advantage of these technologies for organizations within the context of Social Business, in particular nomadic workers, requires a comprehension exercise in how to demonstrate its usefulness with regard to the creation, access and sharing of contents in a safe way. To this end, this chapter provides a comprehensive view of a new context of labour faced by traditional organizations (i.e. social business supported by mobile IST – m_CSDT) in order to improve the well-being of these organizations through the collective intelligence and agility dimensions.


2015 ◽  
pp. 2077-2101
Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Organizations have suffered a large (r)evolution at the social, economic and technological levels. A change of paradigm in the information systems and technologies (IST) used in the day-to-day life of every citizen cannot sustain such a transformation by itself; a change of culture and behaviour is therefore necessary. The use of IST in an appropriate and integrated way with the organization's processes will depend on an individual and collective effort. The younger generation, accustomed to sharing personal information on Facebook, Twitter, and other platforms,often through mobile devices, enters the job market looking for similar tools. These new “social tools” allow the production, sharing and management of information and knowledge within the organization between peers and other stakeholders, eliminating the barriers of communication and sharing. Taking advantage of these technologies for organizations within the context of Social Business, in particular nomadic workers, requires a comprehension exercise in how to demonstrate its usefulness with regard to the creation, access and sharing of contents in a safe way. To this end, this chapter provides a comprehensive view of a new context of labour faced by traditional organizations (i.e. social business supported by mobile IST – m_CSDT) in order to improve the well-being of these organizations through the collective intelligence and agility dimensions.


2020 ◽  
Vol 10 (1) ◽  
pp. 5-34
Author(s):  
Cristina Mele ◽  
Tiziana Russo-Spena ◽  
University of Naples Federico ◽  
Jaqueline Pels ◽  
Marco Tregua

Purpose<br/> The aim of this paper is to offer a comprehensive understanding of social business innovation by addressing both its conceptualisation and its process.<br/> Design/Methodology/Approach<br/> Because this multifaceted and complex field is still emerging, we chose to adopt a qualitative research approach. We set out to explore cases in which social and business objectives were combined. We investigated B-Corporations, as this is a type of company that uses business models to solve social and environmental problems.<br/> Findings<br/> Social business innovation prompts the emergence of new practices enabling social transformation and collective value co-creation processes, increasing actors' well-being and a service ecosystem's viability.<br/> Limitations<br/> This research focuses on firms' perspectives. The analysis of societies, as the contexts in which effects take place, could have more completely identified the social business innovation processes.<br/> Implications<br/> This work frames social business innovation as an integrated concept and does not support the idea of social and business as two separate issues capable of being joined according to contextual and occasional opportunities.<br/> Contributions<br/> This paper offers a fresh view of social business innovation as a new integrated approach to address the complexity of the social issue as well as the business endeavour.


Author(s):  
Stasė Navasaitienė ◽  
Marharyta Vishniakova ◽  
Rasa Rukuižienė

The article presents the overview of the approaches and models, which are important in determination of social entrepreneurship driving forces. The research problem is arised for getting more wide view about activities and motivation issues of social entrepreneurs in the Republic of Belarus. The research aims to examine the individual features and motives of social entrepreneurs in profile of their personality related to appropriate business models for social entrepreneurship development. The broad and narrow approaches are used to get an answer about the perspectives of social entrepreneurship in this country. The objectives of research are arised as follow: 1) define approaches of social entrepreneurs‘ for individual profiling; 2) describe the motives of entrepreneurs to start activities for social business; 3) highlight the business models of social enterprises‘ establishment. The methods of research: monographic, descriptive and meta-analysis of scientific literature. As well as the analysis of the empirical data is produced by in-depth interviews with the heads of organizations and enterprises engaged in social entrepreneurship in the Republic of Belarus (in-depth interviews were conducted in the period from 15th August to 15th November 2015, and 10 experts were involved). The key findings of research: marked a „broad“ and „narrow“ approaches for higlighting the profile of social entrepreneurs; approved the consequences that social entrepreneurs are high motivated and biased towards achieving socially beneficial purposes rather than material well-being; identified the circumstances about the existance of individual and organizational models for establishment social enterprises.


Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Enterprise 4.0 is already referred to as the next stage of the evolution of global business and the global economy. This wave is achieved by technology enablers often referred as digital transformation (DT). Social media represent a subset of these technologies which contribute to organizational transformation. However, the adoption of social media does not imply such a transformation; changes in the organization's culture and behavior are also needed. While the technology enablers allow the production, sharing, and management of information and knowledge within the organization they also require the updating of the supporting information systems (IS). Thus, using technologies in organizations requires an exercise in understanding how to demonstrate their usefulness in relation to the creation, access, and sharing of contents and IS improvements in a safe way. To this end, this chapter envisages a new context of labor faced within DT of organizations, largely boosted by the organizational adoption of social media, and which the authors propose to be implemented through the m_CSDIT framework.


Author(s):  
Raquel Antolin-Lopez ◽  
Ana Lopez-Cruz

The seriousness of current social and environmental problems implies that a real transition towards sustainable development is only possible through collaborative actions between actors and organizations. However, most of the research continues to focus on the actions of individual sustainable entrepreneurs with little evidence on business models triggered by collective entrepreneurship. This chapter aims to analyze the role of emerging pro-social collective organizations that aim to offer alternatives to capitalism, that is, an alternative to organizations that only seek to maximize economic revenues at the expense of social and environmental deterioration. Specifically, the chapter analyzes the business models of three sustainable cooperatives in Spain that have initiated a movement that promotes social well-being and environmental concern through collective business models that rely heavily on social media to gain exposure and attract followers to their cause in different strategic sectors. The cooperatives subject of this study are Som Energia, Som Conexió, and Som Mobilitat.


Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Information Systems are the core of every business and cut across almost all aspects of organizational life. The adoption of technology enablers, by itself, does not guarantee such an organizational transformation. The new technology enablers allow the production, sharing and management of information and knowledge within the organization between peers and other stakeholders, and they also allow the improvement of organizational processes, requiring the updating of the supporting IS. Taking advantage of these technologies for organizations within the context of digital transformation requires a comprehension exercise in how to demonstrate their usefulness with regard to the creation, access and sharing of contents and IS improvements in a safe way. To this end, this chapter provides a comprehensive view of a new context of labour faced by the DT of organizations, which we term Enterprise 4.0 and which we propose to be implemented through the m_CSDIT framework, so as to improve the organizational well-being considering the collective intelligence and agility dimensions.


Author(s):  
Samuel Anim-Yeboah

New and emerging information systems are significantly transforming organizations through new business models, opportunities, products, and services. This chapter highlights the new and emerging information systems (IS), their usage, and how they drive organizational transformation. The DeLone and McLean Model of IS Success was used as a theoretical lens to discuss existing literature on organizational transformation arising from new and emerging IS. While some organizations succumb to the introduction of the new and emerging IS with its disruptive nature, others tend to manage the changes introduced through new business models, appropriate infrastructure, skills, knowledge, enhanced data security, and effective communication. The chapter contributes to the scholarship and practice of digital transformation of organizations in developing economies.


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