scholarly journals Involve Users or Fail

Author(s):  
Chris Procte ◽  
Molly Businge

Repeated surveys, and most notably those by the Standish Group, suggest that a substantial proportion of Information Technology (IT) projects fail. The literature suggests that this is in part due to a lack of user involvement in the project. The authors’ research describes the case study of a major IT system implementation project in East Africa. The paper reports on the results of both an online questionnaire and interviews with key participants. The authors’ findings suggest that the subsequent failure of this project was in large part attributable to a lack of user involvement in the definition of requirements and implementation of the system. There did not appear to be an organisational culture that recognised the significance of such participation in the project. Although there are issues of definition raised, such as the definition of success and failure, this work supports previous findings that user involvement is a key factor in IT project success and failure.

2019 ◽  
Vol 22 (3) ◽  
pp. 403-431 ◽  
Author(s):  
Majid Eskafi ◽  
Reza Fazeli ◽  
Ali Dastgheib ◽  
Poonam Taneja ◽  
Gudmundur F. Ulfarsson ◽  
...  

Author(s):  
Roberto Raffaeli ◽  
Paolo Cicconi ◽  
Maura Mengoni ◽  
Michele Germani

The offer of tailored products is a key factor to satisfy specific customer needs in the current competitive market. Modular products can easily support customization in a short time. Design process, in this case, can be regarded as a configuration task where solution is achieved through the combination of modules in overall product architecture. In this scenario efficient configuration design tools are evermore important. Although many tools have been already proposed in literature, they need further investigation to be applicable in real industrial practice, because of the high efforts required to implement system and the lack of flexibility in products updating. This work describes an approach to overcome drawbacks and to introduce a product independent configuration system which can be useful in designing recurrent product modules. To manage configuration from the designer perspective, the approach is based on Configurable Virtual Prototypes (CVP). In particular, the definition of geometrical models is analyzed providing a tool for eliciting and reusing knowledge introduced by parametric template CAD models. Semantic rules are used to recognize parts parameterization and assembly mating constraints. The approach is exemplified through a case study.


2012 ◽  
Vol 68 (2) ◽  
pp. 162-184 ◽  
Author(s):  
Michelle Caswell

PurposeThe purpose of this paper is to explore the importance of classification structures to efforts at holding perpetrators of human rights abuses accountable using one archival repository in Cambodia as a case study.Design/methodology/approachThe primary methodology of this paper is a textual analysis of the Documentation Center of Cambodia's classification scheme, as well as a conceptual analysis using the theoretical framework originally posited by Bowker and Star and further developed by Harris and Duff. These analyses were supplemented by interviews with key participants.FindingsThe Documentation Center of Cambodia's classification of Khmer Rouge records by ethnic identity has had a major impact on charging former officials of the regime with genocide in the ongoing human rights tribunal.Social implicationsAs this exploration of the DC‐Cam database shows, archival description can be used as a tool to promote accountability in societies coming to terms with difficult histories.Originality/valueThis paper expands and revises Harris and Duff's definition of liberatory description to include Spivak's concept of strategic essentialism, arguing that archivists’ classification choices have important ethical and legal consequences.


Author(s):  
Konrad Spang ◽  
Heinz Ehrbar ◽  
Ahmed Elbaz

Even though the main aim of project management (PM) is to assure successful projects, the PM literature still lacks a clear definition of project success (PS), since it highly depends on the stakeholders' expectations and the point in time in which the project was evaluated. In this context and due to their specialties e.g. long duration or a large number of stakeholders, the infrastructure projects are subjected to time delays and cost overruns and therefore, criticized in the society and described as failed or unsuccessful projects. This paper hypothesizes the need to adapt our PM approach to follow more systemic methods and presents the main principles of systematic project management (SPM) as a success factor (SF) for infrastructure projects. In addition, a case study about the Gotthard Base Tunnel is presented to verify the literature findings.


Author(s):  
Tat'yana Nikulina

Agile methodologies that have proven themselves are actively developing. Choosing a methodology is complicated as each of them has its own pros and cons. Project outcome depends not only on methodology, but also on the definition of success. There is lack of research on how agile practices independently impact project success. The aim of this work is to measure the impact agile practices have on IT-project success. The object of the study is agile practices used in IT-projects; the subject of the study are features of agile methodology usage in IT-project. The paper shows two practices — Stand-up and Kanban-board — are guaranteed to contribute to IT-project success if used correctly. At the same time, another significant characteristic of IT-project success is leadership openness to agile methodologies.


2018 ◽  
Vol 7 (3.30) ◽  
pp. 33
Author(s):  
Usman Ahamd ◽  
Yusnidah Bt Ibrahim ◽  
Arpah Bt Abu Bakar

In last few decades, many governments have been using Public Private Partnership (PPP) as a tool to provide infrastructure and public services. Most of PPP projects achieved the objectives whereas, a few are underachieved. Besides, prior literature does not provide robust definition of success for PPP projects. Although, project management literature defines the general definition of project success and explains success as variable. However, due to the distinct nature of PPP projects there is a need to redefine the PPP project success. Therefore, this study aims to provide robust definition of the success of PPP project based on distinct nature of PPP project. To achieve the objective, this study has adopted phenomenological research method and conducted semi-structured interviews. Thematic analysis has been carried out by using ATLAS-ti 8.0 to arrange interviews’ data. Based on interviews, arrangements of two types of PPP projects, Build Lease Maintain and Transfer (BLMT) and Lease Maintain and Transfer (LMT) have been explained that leads to the development of the success criteria for PPP projects. The results reveal that one of the dimensions of success i.e. preparing for future is not valid to measure success for PPP projects.  


2020 ◽  
pp. 52-85
Author(s):  
Leonardo Frizziero ◽  
Giampiero Donnici ◽  
Alfredo Liverani ◽  
Karim Dhaimini

In an increasingly competitive business world, the “time to market” of products has become a key factor for business success. There are different techniques that anticipate design mistakes and launch products on the market in less time. Among the most used methodologies in the design and definition of the requirements, quality function deployment (QFD) and design for Six Sigma (DFSS) can be used. In the prototyping phase, it is possible to address the emerging technology of additive manufacturing. Today, three-dimensional printing is already used as a rapid prototyping technique. However, the real challenge that industry is facing is the use of these machineries for large-scale production of parts, now possible with new HP multi-fusion. The aim of this article is to study the entire product development process taking advantage of the most modern models and technologies for the final realization of a case study that involves the design and prototyping of an innovative multifunctional fan (lamp, aroma diffuser and fan) through the Multi Jet Fusion of HP. To begin with, issues related to the DFSS, the QFD and their application to identify the fan requirements are explored. Once the requirements have been defined, the modern CAD design systems and the CAE systems for the validation of the case study will be analyzed and applied. Finally, HP's Multi Jet Fusion methodology and design rules for additive manufacturing will be analyzed in detail, trying to exploit all the positive aspects it offers.


2015 ◽  
Vol 54 (4I-II) ◽  
pp. 629-650
Author(s):  
Kanwal Zahra ◽  
Tasneem Zafar

Historically poverty as a concept was considered to be a key factor to design social policy. The social development normally is concerned with socio-economic empowerment of the poor of the concerned society. It is always been a key issue for developing as well as developed countries, however the nature and treatment of issue varies. The treatment of poverty is different from society to society. In advanced countries, an individual who is unable to actively participate in society or has weak social network, environment, health and education etc. is considered to be poor. Financial empowerment is also considered to be important in these countries but it takes into account with other dimensions of poverty [Lyberak and Tinios (2005)]. However, in developing countries, policy focus is still on uni-dimensional definition of poverty where a single dimension either consumption or income is a strong factor that affects the standard of living of an individual [Wagle (2005)]. Though the multidimensional poverty concept is also getting attractiveness in these countries with a perception that an individual’ status in one dimension cannot represent his status in another dimension but still there remains dearth of policy-making. Another important transformation in the literature on poverty is seen in terms of identification of nexus of marginality, social exclusion and poverty [Ruth, et al. (2007); Zoran, et al. (2006); Whelan and Bartrand (2005)]


1990 ◽  
Vol 12 (3) ◽  
pp. 281-292 ◽  
Author(s):  
Nancy Jennings Wiemers

This article is a case study of a self-described “traditional” teacher’s approach to implementing a state-wide mathematics reform. It examines his beliefs and knowledge about mathematics, and his commitment to the success of his students in the context of the state’s attempt to introduce innovations in both the goals and strategies of mathematics instruction. The goals of the reform include emphasis on conceptual understanding, cooperative learning, and practical applications of mathematics; this teacher emphasizes memorization, rules, and competition. The article explores the interplay between these two orientations: the teacher’s adoption of the reform’s implementation strategies, particularly the textbook, and his interpretation of the reform’s goals in terms of his own interest in teaching applications of mathematics. The teacher’s sense of accountability to his students and his commitment to their success is explored in the context of the state’s change in the principal vehicle of instruction, the textbook, and the state’s definition of success. The article raises the issue of what kind of change can occur in these circumstances and asks whether change that manifests itself in adoption of the implementation strategies of the reform will result in fundamental change in teachers’ beliefs and knowledge about mathematics.


2020 ◽  
Vol 12 (16) ◽  
pp. 6413 ◽  
Author(s):  
Paul Mansell ◽  
Simon P. Philbin ◽  
Tim Broyd

Achievement of the United Nations’ 2030 Global Goals for Sustainability is of paramount importance. However, for engineers and project managers to take meaningful action, they need the practical tools, processes and leadership to turn grand rhetoric into viable engineering solutions. Linking infrastructure project sustainability performance to sustainable development goals (SDG) targets is problematic. This article builds on the previous development of an innovative infrastructure business model, called the “Infrastructure SDG Impact-Value Chain” (IVC) to link local-level project delivery with global-level SDG impacts. It uses a case study of a water utility company to demonstrate how the IVC business model can integrate the “triple bottom line” to ensure the balanced definition of success across economic, environmental and social thematic areas. The results led to a proposed methodology for business leaders to align stakeholders on a common definition of project success during the design phase. The study includes the selection of longer-term outcomes and strategic SDG impacts, which, it is suggested, are improved definitions of project success. Although the findings that are from a single case study cannot automatically be extended to the entire water industry, the study’s methodology has potential to be used to evaluate multiple projects across different sectors. The practical application is significant since it offers the flexibility to be used at both project and portfolio levels, thereby linking tactical delivery to organisational SDG impacts and leading to improved investment decisions with increased likelihood of success in achieving the SDG 2030 targets.


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