The Assessment of Outsourcing IT Services using DEA Technique

2016 ◽  
Vol 7 (1) ◽  
pp. 45-57
Author(s):  
Mohammad Amin Zare ◽  
Mohammad Taghi Taghavi Fard ◽  
Payam Hanafizadeh
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Data Envelopment Analysis ◽  
It Outsourcing ◽  
Data Envelopment ◽  
Efficiency Improvement ◽  
Research Centers ◽  
It Services ◽  
Input And Output ◽  
Decision Making Units

This article proposes a model to make an assessment of efficiency in Information Technology (IT) outsourcing in research centers through data envelopment analysis (DEA). In this research input and output variables of DEA model for assessment of IT outsourcing efficiency distinguished. The decision-making units (DMUs) include 36 research centers in Iran. Expenses and capabilities of contractors represent the inputs and the satisfaction of users, risks, and quality constitute the outputs. In order to calculate the input and output values, a questionnaire has been conducted to DMUs. Afterwards, BCC model has facilitated the calculation of the efficiency of the DMUs and classifies efficient and inefficient units. In addition, Anderson Peterson's model is used for ranking efficient DMUs. This research has brought us to the conclusion that the variables of risk and quality account for the biggest shares in efficiency improvement of non-efficient DMUs.

scholarly journals A full investigation of the directional congestion in data envelopment analysis

2019 ◽  
Author(s):  
somayeh khezri ◽  
Akram Dehnokhalaji ◽  
Farhad Hosseinzadeh Lotfi
Keyword(s):  
Decision Making ◽  
Data Envelopment Analysis ◽  
Data Envelopment ◽  
Input Output ◽  
Input And Output ◽  
Dea Models ◽  
Systems Of Inequalities ◽  
Full Investigation ◽  
Decision Making Units ◽  
Inputs And Outputs

One of interesting subjects in Data Envelopment Analysis (DEA) is estimation of congestion of Decision Making Units (DMUs). Congestion is evidenced when decreases (increases) in some inputs re- sult in increases (decreases) in some outputs without worsening (im- proving) any other input/output. Most of the existing methods for measuring the congestion of DMUs utilize the traditional de nition of congestion and assume that inputs and outputs change with the same proportion. Therefore, the important question that arises is whether congestion will occur or not if the decision maker (DM) increases or de- creases the inputs dis-proportionally. This means that, the traditional de nition of congestion in DEA may be unable to measure the con- gestion of units with multiple inputs and outputs. This paper focuses on the directional congestion and proposes methods for recognizing the directional congestion using DEA models. To do this, we consider two di erent scenarios: (i) just the input direction is available. (ii) none of the input and output directions are available. For each scenario, we propose a method consists in systems of inequalities or linear pro- gramming problems for estimation of the directional congestion. The validity of the proposed methods are demonstrated utilizing two nu- merical examples.

scholarly journals A Slacks-based Measure in the Presence of Ratio Variable with Convexity Consideration

2020 ◽  
pp. 53-62
Author(s):  
Farzaneh Ghaffari ◽  
Morteza Haghiri
Keyword(s):  
Decision Making ◽  
Data Envelopment Analysis ◽  
Technical Efficiency ◽  
Data Envelopment ◽  
Analysis Method ◽  
Input Output ◽  
Input And Output ◽  
Ratio Data ◽  
Measuring Efficiency ◽  
Decision Making Units

The nature of input-output relationships in general and ratio data in particular has important consequences for practitioners when the data envelopment analysis method is used to  measure technical efficiency of decision making units or production units. Since the data envelopment analysis approach was introduced several studies tried to develop the model from different aspects including when the model deals with ratio data. To date, none of these studies was able to address the aforementioned problem properly and as a result most of them suffered from a lack of clarity in the presence of input-and-output ratios. This study proposes a slacks-based measure of efficiency in the presence of ratio variable. Our approach deals directly with the input excess and the output shortfalls of the decision making units’ concerns, and as a result, improved measuring efficiency scores.

Relative Efficiency of Decision Making Units Producing Both Desirable and Undesirable Outputs: A Case of Textile Processing Units in Pakistan.

2011 ◽  
Vol 50 (4II) ◽  
pp. 685-698
Author(s):  
Samina Khalil
Keyword(s):  
Decision Making ◽  
Data Envelopment Analysis ◽  
Relative Efficiency ◽  
Value Added ◽  
Data Envelopment ◽  
Undesirable Outputs ◽  
Textile Processing ◽  
Decision Making Unit ◽  
Desirable And Undesirable Outputs ◽  
Decision Making Units

This paper aims at measuring the relative efficiency of the most polluting industry in terms of water pollution in Pakistan. The textile processing is country‘s leading sub sector in textile manufacturing with regard to value added production, export, employment, and foreign exchange earnings. The data envelopment analysis technique is employed to estimate the relative efficiency of decision making units that uses several inputs to produce desirable and undesirable outputs. The efficiency scores of all manufacturing units exhibit the environmental consciousness of few producers is which may be due to state regulations to control pollution but overall the situation is far from satisfactory. Effective measures and instruments are still needed to check the rising pollution levels in water resources discharged by textile processing industry of the country. JEL classification: L67, Q53 Keywords: Data Envelopment Analysis (DEA), Decision Making Unit (DMU), Relative Efficiency, Undesirable Output

scholarly journals Measuring the Productivity of Energy Consumption of Major Industries in China: A DEA-Based Method

2014 ◽  
Vol 2014 ◽  
pp. 1-12 ◽  
Author(s):  
Xishuang Han ◽  
Xiaolong Xue ◽  
Jiaoju Ge ◽  
Hengqin Wu ◽  
Chang Su
Keyword(s):  
Decision Making ◽  
Energy Consumption ◽  
Data Envelopment Analysis ◽  
Malmquist Productivity Index ◽  
Productivity Index ◽  
Productivity Change ◽  
Data Envelopment ◽  
Policy Makers ◽  
Time Periods ◽  
Decision Making Units

Data envelopment analysis can be applied to measure the productivity of multiple input and output decision-making units. In addition, the data envelopment analysis-based Malmquist productivity index can be used as a tool for measuring the productivity change during different time periods. In this paper, we use an input-oriented model to measure the energy consumption productivity change from 1999 to 2008 of fourteen industry sectors in China as decision-making units. The results show that there are only four sectors that experienced effective energy consumption throughout the whole reference period. It also shows that these sectors always lie on the efficiency frontier of energy consumption as benchmarks. The other ten sectors experienced inefficiency in some two-year time periods and the productivity changes were not steady. The data envelopment analysis-based Malmquist productivity index provides a good way to measure the energy consumption and can give China's policy makers the information to promote their strategy of sustainable development.

Forecast of the efficiency confidence interval of decision-making units in data envelopment analysis

2020 ◽  
Vol 33 (02) ◽  
pp. 431-445
Author(s):  
Azarnoosh Kafi ◽  
Behrouz Daneshian ◽  
Mohsen Rostamy-Malkhalifeh ◽  
Mohsen Rostamy-Malkhalifeh
Keyword(s):  
Decision Making ◽  
Data Envelopment Analysis ◽  
Confidence Interval ◽  
Data Envelopment ◽  
Data Set ◽  
Interval Model ◽  
Time Period ◽  
Proposed Model ◽  
The Future ◽  
Decision Making Units

Data Envelopment Analysis (DEA) is a well-known method for calculating the efficiency of Decision-Making Units (DMUs) based on their inputs and outputs. When the data is known and in the form of an interval in a given time period, this method can calculate the efficiency interval. Unfortunately, DEA is not capable of forecasting and estimating the efficiency confidence interval of the units in the future. This article, proposes a efficiency forecasting algorithm along with 95% confidence interval to generate interval data set for the next time period. What’s more, the manager’s opinion inserts and plays its role in the proposed forecasting model. Equipped with forecasted data set and with respect to data set from previous periods, the efficiency for the future period can be forecasted. This is done by proposing a proposed model and solving it by the confidence interval method. The proposed method is then implemented on the data of an automotive industry and, it is compared with the Monte Carlo simulation methods and the interval model. Using the results, it is shown that the proposed method works better to forecast the efficiency confidence interval. Finally, the efficiency and confidence interval of 95% is calculated for the upcoming period using the proposed model.

scholarly journals Evaluating Efficiency of Waqf Institutions: An Intermediation Approach Using Data Envelopment Analysis (DEA)

2019 ◽  
Vol 2 (2) ◽  
pp. 82-89
Author(s):  
Nor Tasik Misbahrudin
Keyword(s):  
Data Envelopment Analysis ◽  
Technical Efficiency ◽  
Wealth Distribution ◽  
Scale Efficiency ◽  
Optimum Level ◽  
Data Envelopment ◽  
Input And Output ◽  
Distribution State ◽  
Using Data ◽  
Decision Making Units

Waqf is a voluntary charity that cannot be disposed of and the ownership cannot be transferred once it is declared as waqf assets. Waqf institutions play an important role in helping the development of Muslims ummah through wealth distribution. State Islamic Religious Councils (SIRCs) in Malaysia are the sole trustee that manage and develop waqf assets. Based on selected input and output, the intermediary approach assumes that cash waqf received as output while total expenditure of SIRCs as input. Under this approach SIRCs act as intermediary between waqif (giver) and beneficiaries. Thus, this paper attempts to analyze the efficiency of waqf institutions in Malaysia by using Data Envelopment Analysis (DEA) method under output-orientation using Variable Return to Scale (VRS) assumptions. Four SIRCs were selected as decision making units (DMU) for the period of 2011 to 2015. The result indicates that changes in average technical efficiency for every year is contributed by both pure technical and scale. However, inefficiency of Malaysian waqf institutions is mostly contributed by pure technical efficiency aspects rather than scale. 2012 showed the highest average technical efficiency with 73.9% as most of the institutions operated in optimum level of input to produce output. Thus, the result suggests that both technical and scale efficiency should be improved to achieve the most efficient and productive level of performance in order to fulfill objectives of the institutions as an intermediary between waqif and beneficiaries.

Measuring Performance of Dynamic and Network Structures by SBM Model

2015 ◽  
pp. 527-558
Author(s):  
N. Aghayi ◽  
Z. Ghelej Beigi ◽  
K. Gholami ◽  
F. Hosseinzadeh Lotfi
Keyword(s):  
Decision Making ◽  
Data Envelopment Analysis ◽  
Dynamic Network ◽  
Black Box ◽  
Time Dependent ◽  
Data Envelopment ◽  
Network Efficiency ◽  
Sbm Model ◽  
Radial Model ◽  
Decision Making Units

The conventional Data Envelopment Analysis (DEA) model considers Decision Making Units (DMUs) as a black box, meaning that these models do not consider the connection and the inner structures of DMUs. Moreover, these models consider that the activities of DMUs in each time are independent of other times, but in the real world, the inner structures of DMUs are complicated, and the activities of DMUs are dependent on other times. Therefore, in this chapter, the authors consider DMUs with network structure and the activity of each DMU in each time dependent to activity of other times, so they call this structure a dynamic network. To this end, in this chapter, models are suggested to evaluate the dynamic network efficiency based on the SBM model, which is a non-radial model of three types with respect to orientation: input-oriented, output-oriented, and non-oriented.

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