Importance and Impact of Culture and People in Continuous Improvement

2018 ◽  
Vol 10 (4) ◽  
pp. 13-44 ◽  
Author(s):  
Brian J. Galli
Keyword(s):  
Organizational Culture ◽  
Literature Review ◽  
Empirical Analysis ◽  
Continuous Improvement ◽  
Primary Objective ◽  
Competitive Environment ◽  
Symbiotic Relationship ◽  
Critical Factors ◽  
The Impact

The primary objective of this article is to establish the importance and impact of culture and people within organizations to developing continuous improvement. The research encompasses an empirical analysis and chronological literature review to establish viable interactions between people and culture. It will discuss the critical factors in organizational culture and their ramifications on continuous improvement and the somewhat symbiotic relationship between culture and continuous improvement. Moreover, the article will indicate the impact of these relationships on the overall success of the business. The study will then make recommendations on how best organizations can implement sustainable measures to ensure continuous improvement in a highly dynamic and competitive environment.

scholarly journals An empirical investigation of workplace factors affecting lean performance

2018 ◽  
Vol 67 (2) ◽  
pp. 278-296 ◽  
Author(s):  
Ilias Vlachos ◽  
Evangelia Siachou
Keyword(s):  
Organizational Culture ◽  
Knowledge Acquisition ◽  
Continuous Improvement ◽  
Negative Impact ◽  
Hierarchical Regression ◽  
Content Type ◽  
Factors Affecting ◽  
Study Results ◽  
Workplace Factors ◽  
The Impact

Purpose The purpose of this paper is to identify workplace factors with an impact on lean performance (LP). This can lead to better LP outcomes, thus facilitating organizations to smoothly move from the conventional to lean management. Design/methodology/approach The direct effects of training, knowledge acquisition and organizational culture are empirically investigated using data from 126 managers employed at a global company, which recently has improved its LP. Study’s hypotheses were analyzed with hierarchical regression models. Findings The findings suggest that not all of the aforementioned workplace factors holistically affect LP. Only organizational culture is associated to the four LP variables (i.e. continuous improvement, waste, ergonomy and product quality). Training and knowledge acquisition offer partially effects on LP with training to contribute mostly to predicting continuous improvements. Knowledge acquisition alone, has significant yet negative impact on both continuous improvement and ergonomy. Even more, when training is combined with knowledge acquisition the results are different. Originality/value As this study highlights the impact of workplace practices on LP, attributes mainly importance to the distinct effects that each of the aforementioned factors has on the four distinct LP variables. Although the study results reflect a particular case, its recommendations could facilitate practitioners to achieve better lean outcomes.

Resource-based view of innovation activity in SMEs: an empirical analysis based on the global competitiveness project

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lívia Lukovszki ◽  
András Rideg ◽  
Norbert Sipos
Keyword(s):  
Logistic Regression ◽  
Literature Review ◽  
Empirical Analysis ◽  
Binary Logistic Regression ◽  
Point Of View ◽  
Innovation Activity ◽  
Data Set ◽  
Content Type ◽  
Resources And Capabilities ◽  
The Impact

Purpose The purpose of this study is to identify the corporate functions that contribute most to the innovation success of SMEs with limited resources. After a systematic literature review, the authors used a unique primary data set of 784 SMEs from eight countries. Descriptive statistics and binary logistic regression were used to show the data set peculiarities. The logistic regression targeted the presence of innovative products and services in sales by 11 dummy variables and 4 principal factors describing SMEs’ different resources and capabilities. Design/methodology/approach The authors developed a resource-based product innovation model that is synthesising the impact of the company resources and capabilities and of the innovation activity of the company on the actual innovation performance. The authors carry out an empirical analysis of the characteristic features of innovation activity in an international sample of SMEs. Findings The results show that two corporate functions play a crucial role in the effectiveness of innovation for SMEs as follows: management and research and development (R&D). In addition, although of lesser importance, the effect of the marketing function also appears significant. The binary logistic regression had 84.2% of explanatory power. Originality/value From a scientific point of view, the SME-focussed, complex and synthesising RBV model of innovation construction and literature review can be used as a reference point for future researches. From a practical point of view, the analysis is useful for those SMEs, which want to gain a competitive advantage through innovation. Indeed, the results show that in the case of SMEs, a company wishing to innovate must invest in three corporate functions for innovation to be effective as follows: management, R&D and marketing.

In today's global environment organizational culture dominates national culture!

2014 ◽  
Vol 21 (4) ◽  
pp. 651-664 ◽  
Author(s):  
Braden R. Kattman
Keyword(s):  
Organizational Culture ◽  
National Culture ◽  
Continuous Improvement ◽  
Management Practices ◽  
Organizational Impact ◽  
Content Type ◽  
Quantitative And Qualitative Research ◽  
Power Company ◽  
The Impact ◽  
Business And Management

Purpose – The specific problem this research addresses is whether cultural differences, national or organizational, impact how effectively the continuous improvement process is received within the supply chain in order to improve supplier performance. The paper aims to discuss these issues. Design/methodology/approach – The research design used a mixed methods approach, combining quantitative and qualitative research. Findings – The research found that Canada was most receptive to continuous improvement, with China being the least receptive. The study found that organizational culture was more influential than national culture. Isomorphism and benchmarking is driving continuous-improvement language and methods to be more universally known within business. Business and management practices appear to take precedence in driving change within organizations. Research limitations/implications – The sample size and countries involved was very small and limited to key medium sized distributed power company (MSDPC) suppliers. This limited diversity and may have introduced supplier selection bias, as well as survey response bias. Practical implications – This research concludes that organizational culture is more dominant over national culture and the influence of leadership within the organization drives the impact of continuous improvement. Originality/value – With isomorphism and the fact that businesses want to be successful, continuous improvement language and methods are becoming more universally known. Business and management practices are now taking precedence in driving change within organizations. Organizational culture is now more influential than national culture.

scholarly journals O Impacto Financeiro das Auditorias da Qualidade nas empresas Portuguesas

2015 ◽  
Vol 1 (3) ◽  
pp. 90-102 ◽  
Author(s):  
Isabel Cristina Passos Batista ◽  
Manuel Gilberto Freitas dos Santos
Keyword(s):  
Literature Review ◽  
Customer Service ◽  
Continuous Improvement ◽  
Cost Reduction ◽  
Management Systems ◽  
Main Theme ◽  
Quality Management Systems ◽  
Financial Benefits ◽  
The Subject ◽  
The Impact

This paper discusses the main theme the financial implications that Portuguese companies with the implementation and subsequent certification of the Quality System and respective Quality Audits. The literature review shows that companies do not publish financial results on the subject in question, making it necessary to acquire information through a questionnaire. About 126 questionnaires were sent. Our sample is however 32 validados.Pode to complete questionnaires that the top 5 overall benefits or indirect financial benefits for Portuguese companies were, respectively: improving internal organization; improving the company's image; increasing customer satisfaction; continuous improvement in customer service; improving competitive position. In terms of direct financial benefits the 3 main benefits obtained by the companies were: turnover increase; Performance (cost reduction); Increased business productivity. So it is expected to contribute to the knowledge of the impact, notably financial of Quality Management Systems and respective audits in Portuguese companies.

scholarly journals A conceptual framework for integrating the critical success factors to service innovation

2021 ◽  
Vol 28 (3) ◽  
Author(s):  
Guilherme Sales Smania ◽  
Glauco Henrique de Sousa Mendes
Keyword(s):  
Literature Review ◽  
Conceptual Framework ◽  
Organizational Performance ◽  
Critical Success Factors ◽  
Success Factors ◽  
Service Innovation ◽  
Manufacturing Companies ◽  
Critical Factors ◽  
Critical Success ◽  
The Impact

Abstract: The literature on service innovation has identified many factors that contribute to its success. However, the literature is fragmented concerning identifying and analyzing the critical factors that lead to success in service innovation. This article has two main objectives. First, we describe, analyze, and synthesize these critical factors via a literature review of the research conducted on service innovation. Second, we outline a framework that consists of the most influential Critical Success Factors (CSFs). The systematic literature review analyzed a sample of 317 articles published between 1985 and 2018. The analysis identified 16 of the most influential critical factors that are included in a proposed conceptual framework for service innovation. This article contributes theoretically with an analysis and synthesis of the success factors for service innovation and by offering a practical tool in the form of a conceptual framework that can be used as an analytical tool by firms and their service managers. Furthermore, this study identifies new areas for research in service innovation, focusing on discovering CSFs for service innovation in manufacturing companies, the influence of specific CSFs in organizational performance, or by empirically validating our conceptual framework as well as the impact of new technologies on success innovation factors. In the conclusion, we discuss the limitations of the research and offer suggestions for future studies.

scholarly journals Analisis Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan Dengan Reward Sebagai Variabel Moderasi Dalam Rangka Penguatan Daya Saing Bisnis

2018 ◽  
Vol 20 (1) ◽  
Author(s):  
Erix Irvan Pamungkas ◽  
Rosaly Franksiska
Keyword(s):  
Organizational Culture ◽  
Regression Analysis ◽  
Continuous Improvement ◽  
Employee Performance ◽  
Low Cost ◽  
Company Performance ◽  
Exploratory Research ◽  
Collection Method ◽  
Culture Influence ◽  
The Impact

Every company has its own organizational culture, in which the organizational culture will affect the employee performance and also company performance. Kaizen culture originated from Japan is a culture of continuous improvement with low cost and the impact can be felt in the future. If the Kaizen culture combined with reward will also be able to improve the employee performance. The purpose of this research is to analyze the influence of Kaizen culture to employee performance with reward as a moderating variable. This a quantitative exploratory research using Moderated Regression Analysis (MRA). The data collection method is using questionnaire, with sample of 93 respondents of warehouse department of PT SM Karangjati, Semarang. The result of this study indicated that Kaizen culture influence employee performance and reward can moderate or strengthen the impact of Kaizen culture on employee performance.

The Role of Organizational Culture in the Success of Changing Behaviour

2017 ◽  
pp. 1188-1201
Author(s):  
Ian Nicholls ◽  
Perry Paul
Keyword(s):  
Organizational Culture ◽  
Continuous Improvement ◽  
Competitive Environment ◽  
Organizational Cultures

Success in meeting the goals of an organization, whether they be business, bureaucratic, administrative, or operational, often depends on the ability of that organization to learn from experience and effect appropriate positive changes as quickly as possible. Some are successful, while others fail. This chapter examines the realities of organizational cultures and describes both roadblocks and facilitators to productive change. In a competitive environment, properly considered change in procedures can often mean continued survival. This requires a collective yet well led effort to pursue the objective of continuous improvement and adaptation. What are the detractors and facilitators in today's world?

The impact of leadership styles on organizational culture and firm effectiveness: An empirical study

2013 ◽  
Vol 19 (3) ◽  
pp. 241-254 ◽  
Author(s):  
Andrew S Klein ◽  
Joseph Wallis ◽  
Robert A. Cooke
Keyword(s):  
Organizational Culture ◽  
Empirical Study ◽  
Leadership Styles ◽  
Organizational Development ◽  
Organizational Effectiveness ◽  
Leadership Skills ◽  
Cultural Norms ◽  
Critical Factors ◽  
Behavioral Indicators ◽  
The Impact

AbstractThis research project seeks to contribute to the literature on management by presenting and testing a model of leadership linking leadership styles directly to culture type and indirectly to firm effectiveness. The authors selected a four-factor theory of leadership and examined how it directly impacted organizational culture, and indirectly impacted organizational effectiveness (via an organization's culture). Using surveys designed to measure attitudinal and behavioral indicators of organizational culture, leadership, and effectiveness, we collected data from 2,662 individuals in 311 organizations. The results generally support the hypotheses that organizational effectiveness is related to type of culture and that cultural norms are related to type of leadership styles. The results have implications for management and organizational development practices and processes. The results indicate that the leadership skills of managers and supervisors are critical factors in the creation and reinforcement of cultural norms. Furthermore, cultural norms seem to positively impact organizational effectiveness.

The Role of Organizational Culture in the Success of Changing Behaviour

2014 ◽  
pp. 267-280 ◽  
Author(s):  
Ian Nicholls ◽  
Perry Paul
Keyword(s):  
Organizational Culture ◽  
Continuous Improvement ◽  
Competitive Environment ◽  
Organizational Cultures

Success in meeting the goals of an organization, whether they be business, bureaucratic, administrative, or operational, often depends on the ability of that organization to learn from experience and effect appropriate positive changes as quickly as possible. Some are successful, while others fail. This chapter examines the realities of organizational cultures and describes both roadblocks and facilitators to productive change. In a competitive environment, properly considered change in procedures can often mean continued survival. This requires a collective yet well led effort to pursue the objective of continuous improvement and adaptation. What are the detractors and facilitators in today's world?

scholarly journals The Impact of the SME Financing by MFIs in Albania

2017 ◽  
Vol 8 (3) ◽  
pp. 315-320 ◽  
Author(s):  
Alma Delija
Keyword(s):  
Empirical Analysis ◽  
Bonding Strength ◽  
Growth And Development ◽  
Critical Factors ◽  
Research Results ◽  
The Impact ◽  
Sme Financing

Abstract In this research are presented research results from the data collected and studied through direct interviews with farmers and SMEs in Albania. This study aims to analyze the importance of SME financing by MFIs and identify the role of microfinance in their growth and development. Aim remains the determination of the bonding strength and influence of every one of the critical factors to take into analysis. To measure the impact of microcredit critical factors in order to improve the performance of MFIs. These results are generated through an empirical analysis of IMFs in Albania and broke the are-consistent with the theory.

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