Industry Perspective

2011 ◽  
Vol 7 (3) ◽  
pp. 43-54 ◽  
Author(s):  
Darleen DeRosa
Keyword(s):  
Virtual Teams ◽  
Team Performance ◽  
Return On Investment ◽  
Virtual Team ◽  
Full Potential ◽  
Travel Costs ◽  
Virtual Teamwork ◽  
Core Practices ◽  
Over Time

Rising travel costs, coupled with the global dispersion of talent, are two of the reasons that organizations have migrated toward virtual teamwork. While numerous organizations have made significant investments in virtual teams and the technology to support them, a surprising number of virtual teams are not reaching their full potential. A new study conducted by OnPoint surveyed 48 virtual teams across industries and found that there are specific practices that are the key ingredients for optimal virtual team performance. If organizations want to maximize their return on investment, they should ensure that these core practices are in place and continually assess the performance of their virtual teams against these factors over time.

Industry Perspective-Collaborating from a Distance

2012 ◽  
pp. 155-165 ◽  
Author(s):  
Darleen DeRosa
Keyword(s):  
Virtual Teams ◽  
Team Performance ◽  
Return On Investment ◽  
Virtual Team ◽  
Full Potential ◽  
Travel Costs ◽  
Virtual Teamwork ◽  
Core Practices ◽  
Over Time

Rising travel costs, coupled with the global dispersion of talent, are two of the reasons that organizations have migrated toward virtual teamwork. While numerous organizations have made significant investments in virtual teams and the technology to support them, a surprising number of virtual teams are not reaching their full potential. A new study conducted by OnPoint surveyed 48 virtual teams across industries and found that there are specific practices that are the key ingredients for optimal virtual team performance. If organizations want to maximize their return on investment, they should ensure that these core practices are in place and continually assess the performance of their virtual teams against these factors over time.

Improving Virtual Teams through Creativity

2011 ◽  
pp. 1893-1898
Author(s):  
Teresa Torres-Coronas ◽  
Mila Gascó-Hernández
Keyword(s):  
Virtual Environment ◽  
Virtual Teams ◽  
Team Performance ◽  
Virtual Team ◽  
Definition Of

Many studies have already shown how a team can become more creative, and therefore more efficient, but only a few researchers have focused on how a virtual team can use creativity techniques to perform better. In this article, we study what differences there are (both in terms of processes and in terms of results) when creativity techniques are used in the management of traditional and virtual teams. To do this, we discuss three main elements: the definition of creativity and its relationships with team performance, the variables that enhance creativity in a virtual team, and the most suitable creativity techniques for a virtual environment.

Gender and Anonymity in Virtual Teams

2011 ◽  
Vol 2 (1) ◽  
pp. 1-16
Author(s):  
Elizabeth Koh ◽  
Na Liu ◽  
John Lim
Keyword(s):  
Virtual Teams ◽  
Group Dynamics ◽  
Team Performance ◽  
Group Performance ◽  
Virtual Team ◽  
Process Variables ◽  
Team Collaboration ◽  
Study Approach ◽  
Research Fields ◽  
Collaboration Process

With the advancement of information and communication technology, virtual teams are becoming more popular as geographical constraints in collaboration have become a non-issue. Features of the technology and characteristics of the group influence interaction processes and outcomes. Two elements are the focus of this paper. The first is anonymity, which has been made feasible by technology. The other concerns gender. Gender is an important research target, and its role in groupwork must not be overlooked. Both elements have aroused much interest across multiple research fields. The existing literature shows their potential in influencing team collaboration processes, satisfaction, and performance. In this paper, the authors present a process-based interpretation of virtual team collaboration, incorporating the anonymity of technology and the gender difference of team members. Using a multiple case study approach, the paper identifies a key set of process variables that shape team performance. The study also examines the interdependencies among the processes. Task-related activity that occurred during team discussion was affected by gender anonymity, and this influenced group performance and members’ satisfaction toward the collaboration process. Group dynamics, including member awareness, leader emergence, and member’s conformity, are salient process variables that affect the virtual team performance as well.

The Impact of Trust on Virtual Team Effectiveness

2014 ◽  
Vol 4 (1) ◽  
pp. 11-28 ◽  
Author(s):  
Yasser A. El-Kassrawy
Keyword(s):  
Virtual Teams ◽  
Team Performance ◽  
Team Effectiveness ◽  
Virtual Team ◽  
Structural Equations ◽  
Team Members ◽  
Competitive Environments ◽  
Team Satisfaction ◽  
And Performance ◽  
The Impact

Given the important role of information technology, virtuality has become crucial issue in contemporary organizations. Virtual teams are comprised of members who are located in more than one physical location. They need to be effectively collaborating to harness their full performance capabilities in order to compete in the highly competitive environments. However, virtual team effectiveness is affected by determinants of trust which include three types; personality, cognitive and institutional-based trust. Therefore, this paper examines the impact of trust determinants on virtual team effectiveness represented in virtual team satisfaction and performance. Through a survey of 125 virtual team members who had experienced at least two years in this field, the results indicated that determinants of trust positively influence virtual team satisfaction and virtual team performance. The authors' structural equations modeling findings also support our hypothetical predictions that personality- based trust, cognitive- based trust and institutional- based trust have a dramatic impact on both of virtual team satisfaction and virtual team performance. Moreover, institutional- based trust is the uppermost driver of virtual team effectiveness. This study provides novel insights into virtual team behaviours, managerial and research implications for effective virtual team.

Sociotechnical Design Factors for Virtual Team Performance

1996 ◽  
Vol 40 (15) ◽  
pp. 786-785
Author(s):  
Arnoldo R. Cano ◽  
Brian M. Kleiner
Keyword(s):  
Virtual Teams ◽  
Team Performance ◽  
Virtual Team ◽  
Geographically Dispersed ◽  
Sociotechnical Systems Theory ◽  
Sociotechnical Design ◽  
Sound Theory ◽  
Recent Developments ◽  
Design Factors ◽  
Communication And Information Technology

Recent developments in communication and information technology, coupled with an increased need to coordinate organizational activities across geographically dispersed locations, have led to the development and use of virtual teams. Evidence, most of it anecdotal, points to the benefits that can be obtained from the use of such teams. Unfortunately, a comprehensive understanding of the factors that affect virtual team-based system performance is lacking due to little empirical evidence and sound theory. In this paper, sociotechnical systems theory is used to identify design factors for virtual team performance.

A profile of high-performing global virtual teams

2018 ◽  
Vol 24 (3/4) ◽  
pp. 169-185 ◽  
Author(s):  
Helge Lippert ◽  
Victor Dulewicz
Keyword(s):  
Virtual Teams ◽  
Team Performance ◽  
Virtual Team ◽  
Cross Cultural ◽  
Communication Style ◽  
Cultural Communication ◽  
Research Model ◽  
Content Type ◽  
High Performing ◽  
Cross Cultural Communication

PurposeThere is a paucity of research into high-performing virtual teams. This study aims to design and test a model of virtual team performance and to produce a profile of high-performing teams.Design/methodology/approachThe main constructs found to have influenced virtual team performance in business were trustworthiness, commitment, communication characteristics, cross-cultural communication style and structure effects. New or revised scales to measure these and a new performance measure, based on five performance criteria, were developed. A research model was designed and tested, and a profile of high-performance teams produced. The sample from a global telecoms company comprised 108 global virtual teams. Two senior managers rated performance independently.FindingsHierarchical regression results explained 75.7 per cent of the variance of performance. Analysis of variance revealed that model fit was highly statistically significant. Trustworthiness was identified as the predominant factor, explaining a majority of the dependent variable’s variance, while interpersonal communication, commitment and cross-cultural communication style were also identified as important. The 52 items differentiating high- and low-performing teams are reported and discussed.Originality/valueThe research model makes a contribution to team performance theory and understanding, especially the relative importance of constructs for explaining performance. The profile of high-performing teams adds greatly to our knowledge and provides valuable guidance for team management, selection and development.

Effective Virtual Teams

2011 ◽  
pp. 1272-1278
Author(s):  
D. Sandy Staples ◽  
Ian K. Wong ◽  
Ann-Frances Cameron
Keyword(s):  
Best Practices ◽  
Virtual Teams ◽  
Virtual Work ◽  
Virtual Team ◽  
Full Potential ◽  
Success Rates ◽  
Team Members ◽  
Geographically Dispersed ◽  
The Individual ◽  
Collocated Teams

Virtual teams are now being used by many organizations to enhance the productivity of their employees and to bring together a diversity of skills and resources (Gignac, 2005; Majchrzak, Malhotra, Stamps, & Lipnack, 2004), and it has been suggested that this will become the normal way of working in teams in the near future (Jones, Oyund, & Pace, 2005). Virtual teams are groups of individuals who work together from different locations (i.e., are geographically dispersed), work at interdependent tasks, share responsibilities for outcomes, and rely on technology for much of their communication (Cohen & Gibson, 2003). While the use of virtual teams is more common in today’s organization, working in these teams is more complex and challenging than working in traditional, collocated teams (Dewar, 2006), and success rates in virtual teams are low (Goodbody, 2005). This article suggests best practices that organizations and virtual team members can follow to help their virtual teams reach their full potential. In this article, virtual team best practices are identified from three perspectives: organizational best practices, team leadership best practices, and team member best practices. Ideas for best practices were identified from three sources: six case studies of actual virtual teams (Staples, Wong, & Cameron, 2004); the existing literature on virtual teams; and the existing literature on traditional (i.e., collocated) teams and telecommuting (i.e., research on virtual work at the individual level).

Collaborative Approach to Successful Virtual Team Leadership

2017 ◽  
pp. 55-70 ◽  
Author(s):  
Maureen Ellis ◽  
Eric Kisling
Keyword(s):  
Virtual Teams ◽  
Group Performance ◽  
Economic Recession ◽  
Team Leadership ◽  
Virtual Team ◽  
Social Loafing ◽  
Team Members ◽  
Travel Costs ◽  
Virtual Team Leadership ◽  
Specific Project

Due to the changing nature of organizations to meet decreased travel budgets, a globalized economic recession, and increased travel costs, multicultural virtual teams are rapidly growing (Hardin, Looney, Fuller, & Schechtman, 2013). Virtual teams are dynamic typically constructed for a specific project or task-focused group. Based on collaborative principles using state-of-the-art communication technology to support collaboration, virtual teams are often faced with several challenges: distance, time, technology, culture, trust, leadership, and social loafing, which can occur when group performance is less than the sum of the individual's efforts (Robbins, 1995). Einstein and Scott (2001) consider social loafing a result of team members putting forth less effort than they would on an individual assignment/task, leading to discourse and loss of synergy. This chapter describes best practices utilizing experiential learning activities for students on virtual teams can enable students to learn, practice, and hone their virtual team skills to be effective workers in the 21st century workplace.

Effective Virtual Teamwork

2011 ◽  
pp. 20-34 ◽  
Author(s):  
Lynne J. Millward ◽  
Olivia Kyriakidou
Keyword(s):  
Focus Groups ◽  
Virtual Teams ◽  
Team Building ◽  
Virtual Team ◽  
Team Identification ◽  
Virtual Teamwork ◽  
Team Commitment ◽  
Team Success

While much of the work on virtual teams is grounded in the assumptions that teams are concrete entities, this chapter conceptualizes teams as psychological entities, existing in the minds of teams’ members and stakeholders. Drawing from interviews with 40 experts in virtual team building and two focus groups, we offer four principles for the existence of a virtual team: the awareness of its members that they are a “team,” identification with the team, commitment to the team goals, and accountability for team success. We then build upon that base to discuss how teams can be made more “intelligent.”

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