E-Government
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E-Government can be used as an effective tool to create a relationship of trust and confidence between government and people as well as to generate greater efficiency and responsiveness of government. This empirical study observes people’s opinions and expectations about positive outcomes of e-Government. The researchers have identified the expectation level among urban people in Bangladesh concerning outcomes of e-Government and the variability in these expectations in terms of their demographic characteristics. In this regard, the authors emphasize the application of e-Government to improve government’s performance as well as locating the critical factors to succeed in such application.
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