Evaluation the Quality of Air Passenger Services

2014 ◽  
Vol 971-973 ◽  
pp. 2329-2332
Author(s):  
Zhong Lv
Keyword(s):  
Service Quality ◽  
Evaluation System ◽  
Comprehensive Evaluation ◽  
Fuzzy Theory ◽  
Weight Vector ◽  
Service Level ◽  
Evaluation Index System ◽  
Evaluation Index ◽  
Analytic Hierarchy

In order to evaluate the quality of the air passenger service objectively and accurately, based on analyzing the characteristics of comprehensive evaluation of service level, and applied the theory of Maslow’s hierarchy of need, the evaluation index system of air passenger service quality has been built from six aspects, such as objective, economy, service, quickness, comfort and convenience. The evaluation index weight vector is determined by means of the improved analytic hierarchy process. The fuzzy theory is used for comprehensive evaluation, and the model is analyzed through example. The results show that the evaluation system can effectively reflect the level of air passenger transport service quality and reduce the influence of human factors.

scholarly journals Construction of the Evaluation System of Sustainable Utilization of Large Stadiums Based on the AHP Method

2020 ◽  
Vol 2020 ◽  
pp. 1-12
Author(s):  
Li-Cai Zhu ◽  
Zhi Gao ◽  
Jia-Ming Zhu ◽  
Di Zhang
Keyword(s):  
Index System ◽  
Evaluation System ◽  
Large Scale ◽  
Sustainable Use ◽  
Weight Coefficient ◽  
Service Level ◽  
Evaluation Index System ◽  
Evaluation Index ◽  
Ahp Method ◽  
Analytic Hierarchy

Large-scale sports stadiums are an important part of China’s sports stadium system and an important material basis and prerequisite for China’s basic public sports service system. This paper aims to establish the evaluation index system by exploring the utilization of large stadiums and gymnasiums under the background of sustainable development and to provide important reference for the construction and utilization of stadiums and gymnasiums in the future. Using literature methods, quantitative statistics, analytic hierarchy process (AHP), and other methods, focusing on sustainable use, this study develops a postgame utilization evaluation system for large stadiums, considering the design, construction, operation, and management of the stadium. This paper identifies 5 first-level indicators, 13 second-level indicators, and 38 third-level indicators, which mainly included five aspects of comprehensive performance, service level, environmental performance, economic performance, and venue maintenance. The AHP method was used to determine the index weight coefficient, thus forming a sustainable use evaluation index system for the large stadiums. Finally, taking Bengbu Sports Center in Anhui province as an example, this paper makes an empirical analysis.

An Evaluation Index System of Physical Education Quality Based on Analytic Hierarchy Process Model (AHP)

2014 ◽  
Vol 989-994 ◽  
pp. 5250-5253
Author(s):  
Wen Ying Chen ◽  
Jian Bo Hu
Keyword(s):  
Physical Education ◽  
Analytic Hierarchy Process ◽  
Evaluation System ◽  
Process Model ◽  
Evaluation Index System ◽  
Education Quality ◽  
Evaluation Index ◽  
Analytic Hierarchy ◽  
Hierarchy Process

In today’s competitive educational environment, the quality of physical education is ever more recognized as a fundamental factor in gaining competitive advantage. The evaluation and improvement of the quality of physical education in higher education is an important issue of on-going concern. The aim of this article is to focus on an automated management and evaluation system to efficiently control the administration of physical education. Reported in this article is an evaluation index of the quality of undergraduate education, and an analytic hierarchy process (AHP) model that is both practical and has proven to be successful. The results of the presented case study demonstrate the practicability and effectiveness of this model in physical education quality evaluation.

Grid Material Supplier Selection Based on Entropy Weight Correction from Perspective of Low Carbon

2014 ◽  
Vol 618 ◽  
pp. 603-607 ◽  
Author(s):  
Zheng Yuan Jia ◽  
Bin He
Keyword(s):  
Index System ◽  
Evaluation System ◽  
Evaluation Method ◽  
Comprehensive Evaluation ◽  
Power Grid ◽  
Evaluation Index System ◽  
Evaluation Index ◽  
Low Carbon ◽  
Entropy Weight ◽  
Analytic Hierarchy

Supplier management is an important part of supply chain management, combined with the feature of the power industry, the paper design supplier comprehensive evaluation system of power grid enterprises, and put forward comprehensive green degree into supplier evaluation index system to conform to the national grid company production requirements. Firstly, according to the index system, the analytic hierarchy process evaluation method to draw the initial weights, secondly, the modification of entropy weight method to reduce the subjective factor influence on the evaluation results by AHP , finally, an example is given to demonstrate the feasibility of the evaluation index system for the power grid enterprise, it aslo provides a theoretical basis for decision-makers during the vendor selection.

scholarly journals Establishment and Application of an Evaluation System for the Sustainable Development of Subway Traffic

2018 ◽  
Author(s):  
Dong-Yang Geng ◽  
Karel Vojtasik
Keyword(s):  
Sustainable Development ◽  
Index System ◽  
Evaluation System ◽  
Evaluation Method ◽  
Comprehensive Evaluation ◽  
Evaluation Index System ◽  
Evaluation Index ◽  
Analytic Hierarchy ◽  
The Sustainable Development ◽  
Evaluation Indexes

According to the characteristics of the sustainable development of subway traffic, the establishment process of an evaluation index system is determined, and the evaluation method and basis are defined. The evaluation index system is established from the aspects of subway traffic sustainability, economic sustainability and urban coordination sustainability. The comprehensive evaluation method of the analytic hierarchy process (AHP) model is used to calculate the weights of comprehensive evaluation indexes at each level. Finally, the sustainable development model of Shijiazhuang subway traffic is evaluated. The results show that the proposed evaluation system and model reflect the degree of sustainable development of subway traffic and can be used for reference in the evaluation of regional subway traffic sustainable development.

A Method of the Comprehensive Evaluation of Surface Integrity in Micro- and Nano-Machining

2007 ◽  
Author(s):  
Guicheng Wang ◽  
Chunyan Zhang ◽  
Hongjie Pei ◽  
Yunming Zhu ◽  
Chungen Shen ◽  
...  
Keyword(s):  
Surface Integrity ◽  
Evaluation System ◽  
Metal Cutting ◽  
Comprehensive Evaluation ◽  
Rapid Development ◽  
Analytic Hierarchy ◽  
Ultra Precision ◽  
Edge Quality ◽  
Hierarchy Process

The surface quality is always the crucial element of machined quality in precision ultra-precision metal cutting. A new concept that the surface integrity should include the edge quality of parts is put forward In this paper, the weight value of a series of characteristic parameters of surface integrity are calculated with using analytic hierarchy process, three basic methods of evaluating surface integrity are presented, and the comprehensive evaluation system has been formed which will theoretically play a great important role on rapid development in the precision machining.

Analysis of Inter-Well Correlation in Carbonate Reservoir

2015 ◽  
Vol 1092-1093 ◽  
pp. 1337-1340
Author(s):  
Hang Zhang ◽  
Zhi Ping Li ◽  
Feng Peng Lai
Keyword(s):  
Comprehensive Evaluation ◽  
Carbonate Reservoir ◽  
Evaluation Index System ◽  
Water Flooding ◽  
Evaluation Index ◽  
Analytic Hierarchy ◽  
Reservoir Water ◽  
Independent Evaluation ◽  
Measure Model ◽  
Well Correlation

The evaluation of inter-well correlation is an important basis which can instruct engineers to analyze reservoir water-flooding effect, propose the adjustment suggestion. To solve the difficulties of water-flooding evaluation of carbonate reservoir, a new method is proposed based on inter-well connectivity and unascertained math. Firstly, an independent evaluation index system is established before calculating the comprehensive evaluation index weights by the analytic hierarchy process and similarity weight method. Then the Uncertainty measure model is established to evaluate water-flooding effect of well group. This method has been applied in the X oilfield, and good results are gained. The results show that different adjustments should be taken to improve water-flooding effects in different units.

Study on Modeling for Comprehensive Quality of Music Graduate Students Evaluation System

2014 ◽  
Vol 590 ◽  
pp. 911-915
Author(s):  
Hong Mei Cao ◽  
Meng Tian Cui ◽  
Li Mei Jia
Keyword(s):  
Graduate Students ◽  
Index System ◽  
Questionnaire Survey ◽  
Evaluation System ◽  
Optimization Problems ◽  
Evaluation Index System ◽  
System Model ◽  
Evaluation Index ◽  
Decision Management

The evaluation system about comprehensive quality of music graduated students was introduced in the paper. The methods of AHP were proposed to optimize evaluation system model. Meanwhile, the evaluation index system of the comprehensive quality of music graduate students is established. Then, the model was established and the solving was given according to the construction of evaluation index system principles. AHP is proposed to establish the weight of evaluation based on the receipt questionnaire survey from related experts. In the end, a example provided demonstrates the application in choice of the best student and it was proved that methods proposed is efficient to solve the optimization problems about the more complex, more fuzzy the decision management.

Building the Assessment and Evaluation System of Green Residential Area

2011 ◽  
Vol 71-78 ◽  
pp. 134-137 ◽  
Author(s):  
Bing Yu Pan ◽  
Ji Peng Liu
Keyword(s):  
Evaluation System ◽  
Comprehensive Evaluation ◽  
Evaluation Model ◽  
Residential Area ◽  
Evaluation Index System ◽  
Evaluation Index ◽  
Design Quality ◽  
Assessment And Evaluation ◽  
Healthy Development ◽  
Planning And Design

Through the investigation and analysis, on the basis of the top 10 evaluation index system, we have established a green residential area assessment and evaluation model. From two aspects of partial and comprehensive evaluation, we carries on the reasonable appraisal to planning and design quality and green residential area, so as to promote the healthy development of our green residential area.

scholarly journals Model Construction of Medical Endoscope Service Evaluation System-Based on the Analysis of Delphi Method

2019 ◽  
Author(s):  
Jun Zheng ◽  
Ligang Lou ◽  
Ying Xie ◽  
Siyao Chen ◽  
Jun Li ◽  
...  
Keyword(s):  
Delphi Method ◽  
Evaluation System ◽  
Service Providers ◽  
Service Level ◽  
Service Evaluation ◽  
Evaluation Index System ◽  
Diagnosis And Treatment ◽  
Analytic Hierarchy ◽  
Medical Endoscope ◽  
Improve Service Quality

Abstract Background: Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment,occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is essential and necessary to improve overall performance of medical diagnosis and treatment, and to maintain competitiveness of endoscope manufacturers, however, such a tool is not available in the market. This study develops an Evaluation Index System (EIS) to assess service level of medical endoscope, and to provide suggestions for improving the service level through the Delphi method. Methods: Firstly, the possible factors influencing the service level were identified from literature review. In parallel, the Delphi expert method questionnaire was designed and 25 experts were invited to conduct three rounds of questionnaire, to evaluate and rate the possible factors. Finally, we determined the weights associated with the factors, using the analytic hierarchy process (AHP) and percentage method, and developed theservice level EIS. Results: The EIS consists of 3 first-level indicators, 24 second-level indicators and 68 third-level indicators. According to the weights computed using AHP, first-level indicators are ranked as post-sale (0.62), in-sale (0.25) and pre-sale (0.13). Through case verification, the medical endoscope brand Olympus had a total score of 4.17, Shanghai Aohua had a total score of 3.71, and Shanghai Chengyun had a total score of 3.28, which matches its market popularity and ranking in terms of market share. The results obtained from the EIS are consistent with the reality. Conclusions: The EIS established in this study is comprehensive, reliable and reasonable with strong practicality. The EIS can act as a tool for the endoscope users to evaluate potential products and make informed choices. It also provides a measurable basis for endoscope manufacturers and service providers to improve service quality.

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