scholarly journals State and use of monitoring and evaluation systems in national and provincial departments

2015 ◽  
Vol 3 (1) ◽  
Author(s):  
Futhi Umlaw ◽  
Noqobo Chitepo
Keyword(s):  
South African ◽  
Performance Monitoring ◽  
Monitoring And Evaluation ◽  
Poor Quality ◽  
Provincial Government ◽  
Evaluation Systems ◽  
Poverty And Inequality ◽  
Comprehensive Survey ◽  
Major Shift ◽  
Persistent Poverty

Since 2009, South Africa has seen a major shift in emphasis concerning monitoring and evaluation (M&E) systems. This shift was partially stimulated by the South African government being faced with a number of pressures, key amongst which were persistent poverty and inequality and widespread service delivery protests. These pressures resulted ina greater willingness by government to address the poor quality of public services, and other governance problems that needed a greater focus on M&E to address these challenges. This led to the establishment of the Department of Performance Monitoring and Evaluation (DPME) in early 2010. A comprehensive survey on the state and use of M&E systems in national and provincial government was conducted by the DPME as an attempt to understand the M&E landscape since 1994. The results were used to make informed policy and programme decisions. This paper outlines the findings of the survey.

scholarly journals Educational Empowerment in Managing Means and Infrastructure on Faculty of Teacher Training and Education (FKIP) at Tanjungpura University

2018 ◽  
Vol 4 (2) ◽  
pp. 163
Author(s):  
M. Chiar
Keyword(s):  
Teacher Training ◽  
Performance Monitoring ◽  
Central Government ◽  
Monitoring And Evaluation ◽  
Education Faculty ◽  
Training And Education ◽  
Support Tool ◽  
Evaluation Systems ◽  
Education Personnel ◽  
The Times

<p>Empowerment is the giving of strength to individuals or groups to be more empowered than before and has a responsibility in exercising the authority entrusted to them. Therefore, empowerment is essential for an institution as a form of enormous internal power contributing to the institution. With the empowerment, institutions are increasingly responsive to change, renewal science, and technology, especially in the field of education which continues to grow following the demands of the times. This research focuses on empowering education personnel in managing facilities and infrastructure at the Teacher Training and Education Faculty. The focus of this study is "How is the empowerment of educational staff in managing facilities and infrastructure at the Teacher Training and Education Faculty?". Based on the focus of the research, the research problems are detailed as follows: 1. What is the planning of empowering education personnel in managing facilities and infrastructure? 2. How is the implementation of the empowerment of education staff in managing facilities and infrastructure?. 3 What are the steps taken by the faculty leaders in empowering education personnel? 4. How is the evaluation of the empowerment of education personnel in managing facilities and infrastructure? 5. What are the factors that support and inhibit empowering communities against the revitalization of education?</p>This study uses a descriptive method with a qualitative approach. The data collection tools used were interviews, observation and documentation guidelines. Based on the results of the study, it was found that empowerment planning was carried out by a team that had been formed to create a program based on the faculty's vision and mission. In implementing the empowerment of education staff the leaders coordinated, but on the other hand,  the methods used to optimize work were still conventional. Evaluation of the empowerment of education personnel is carried out still by manual process, including the reporting system: The supporting factors include; Availability of internet access and utilization of technology for monitoring. Openness in planning to evaluation. The participation of all faculties in ensuring the optimization of education staff. Dedication and totality of education staff, especially team who have been assigned for more than five years in FKIP. While the inhibiting factors include: The flow of institutional planning and organization at the university which is considered too long (less simple), most monitoring and evaluation systems still use manuals, but online (modern) reporting and evaluation systems are being prepared. Central government policies related to the procurement of facilities and infrastructure that must be submitted a maximum of two years earlier. All activities need to be planned with good predictions so that challenges for HR (Human Resources) planning. The absence of performance monitoring technology, such as CCTV as a support tool for staff control in managing facilities and infrastructure.

scholarly journals Implementation evaluation of the business process services incentive programme

2015 ◽  
Vol 3 (1) ◽  
Author(s):  
Nonceba Mashalaba ◽  
Alyna Wyatt ◽  
Jabu Mathe ◽  
Reshni Singh
Keyword(s):  
South African ◽  
Business Process ◽  
Performance Monitoring ◽  
Evaluation Criteria ◽  
Monitoring And Evaluation ◽  
Final Report ◽  
Implementation Evaluation ◽  
Skills Shortage ◽  
Total Investment ◽  
Multi Method Approach

The paper describes the implementation evaluation of the business process services (BPS) incentive programme undertaken by the Department of Trade and Industry (the dti) and the Department of Performance Monitoring and Evaluation (DPME) as part of the 2012/2013 National Evaluation Plan. The evaluation started on 31 October 2012 and the final report was approved on 17 May 2013. The evaluation covers the period from the inception of the programme in January 2011 to December 2012. The BPS incentive programme was implemented to stimulate the business process sector which contributes to economic growth largely through employment creation. The main objectives of the programme are to attract investment and create employment opportunities through offshoring activities. Twenty-six indicators across the five Development Assistance Community (DAC) evaluation criteria were developed. A multi-method approach was undertaken to collect data for each of the indicators. The key findings relate to the operation of the programme and a number of suggestions were made as to how to strengthen it. Overall 3807 jobs have been created through the BPS programme during the period under review. Estimated total investment provided by firms is approximately R2.7 billion. Amongst others, the study recommended that the design of the programme be reviewed and extended, potentially to a five-year period in order to maintain the competitiveness of South Africa as a business process off shoring destination. It is essential to address the skills shortage to ensure the growth and sustainability of the South African BPS industry and finally the uptake of the incentive programme.

scholarly journals The emergence of government evaluation systems in Africa: The case of Benin, Uganda and South Africa

2018 ◽  
Vol 6 (1) ◽  
Author(s):  
Ian Goldman ◽  
Albert Byamugisha ◽  
Abdoulaye Gounou ◽  
Laila R. Smith ◽  
Stanley Ntakumba ◽  
...  
Keyword(s):  
South Africa ◽  
International Development ◽  
South African ◽  
Evaluation System ◽  
Early Stage ◽  
Monitoring And Evaluation ◽  
Evaluation Systems ◽  
African Development Bank ◽  
Government Capacity

Background: Evaluation is not widespread in Africa, particularly evaluations instigated by governments rather than donors. However since 2007 an important policy experiment is emerging in South Africa, Benin and Uganda, which have all implemented national evaluation systems. These three countries, along with the Centre for Learning on Evaluation and Results (CLEAR) Anglophone Africa and the African Development Bank, are partners in a pioneering African partnership called Twende Mbele, funded by the United Kingdom’s Department for International Development (DFID) and Hewlett Foundation, aiming to jointly strengthen monitoring and evaluation (M&E) systems and work with other countries to develop M&E capacity and share experiences.Objectives: This article documents the experience of these three countries and summarises the progress made in deepening and widening their national evaluation systems and some of the cross-cutting lessons emerging at an early stage of the Twende Mbele partnership.Method: The article draws from reports from each of the countries, as well as work undertaken for the evaluation of the South African national evaluation system.Results and conclusions: Initial lessons include the importance of a central unit to drive the evaluation system, developing a national evaluation policy, prioritising evaluations through an evaluation agenda or plan and taking evaluation to subnational levels. The countries are exploring the role of non-state actors, and there are increasing moves to involve Parliament. Key challenges include difficulty of getting a learning approach in government, capacity issues and ensuring follow-up. These lessons are being used to support other countries seeking to establish national evaluation systems, such as Ghana, Kenya and Niger.

scholarly journals Influence of Devolution Monitoring and Evaluation on Service Delivery in Garissa County Government

2019 ◽  
Vol 3 (II) ◽  
pp. 305-318
Author(s):  
Issa Mohamed Hussein ◽  
David Minja
Keyword(s):  
Service Delivery ◽  
Performance Monitoring ◽  
Monitoring And Evaluation ◽  
County Government ◽  
Monitoring Systems ◽  
County Level ◽  
Cost Performance ◽  
Evaluation Systems ◽  
Routine Monitoring ◽  
Evaluation Information

Service delivery in the county government, just as is in the national government, has been termed as not satisfactory. Some of the ways seconded to improve the situation is introduction of monitoring and evaluation. Monitoring and Evaluation system provides the necessary feedback for economic development and policy interventions. However, this area has not received the much-needed attention especially in the county level. In order to accurately and timely track the development progress made in Kenya and the 47 counties in particular, there is need for an efficient M&E system. The absence of this framework limits effective public service delivery thus constraining the acceleration of economic development in Kenya and therefore impacts negatively on the overall welfare of the citizens. To find out the effect of monitoring and evaluation on service delivery in the devolved system, this study is timely so as to make policy recommendations for improvement. This study specifically aimed to establish the effect of performance monitoring on service delivery in a devolved system, to determine the effect of measuring results on service delivery in a devolved system, to find out the effect of reporting and learning on service delivery in a devolved system and to determine the effect of monitoring and evaluation systems on service delivery in a devolved system. The study was guided by the Programme theory of Evaluation, Resource Dependency Theory and the Stakeholder Theory. A descriptive survey research design was adopted for the study. The population of the study was the main committees involved in discussing reports relating to monitoring and evaluation of CIDP preparation and implementation progress at county level. A census was conducted on this population. Data was collected through structured questionnaires of the Likert format. After collection, both descriptive and inferential statistics was established through SPSS software. The study found out that performance monitoring had a positive influence in service delivery at Garissa County Government. Measuring results significantly influenced service delivery at Garissa county government. Reporting and learning had a significant influence on service delivery at Garissa county government. Monitoring and evaluation systems significantly influenced service delivery at Garissa county government. The study concludes that the county government of Garissa performed evaluation of cost performance. The county government evaluated whether projects in the county were of high-quality performance. The county government conducted surveys to establish the durability of projects. The county government established the sustainability of Projects before implementation. Garissa county government established the frequency of reporting monitoring and evaluation information. The county government of Garissa had up to date routine monitoring systems for effective M & E process. The study recommends that the county government of Garissa ought to performed evaluation of cost performance. The county government ought to conduct surveys to establish the durability of projects. The county government ought to establish the sustainability of Projects before implementation. The county government ought to establish flexible feedback mechanisms for monitoring and evaluation results. Garissa county government ought to establish the frequency of reporting monitoring and evaluation information. The county government of Garissa ought to have an up to date routine monitoring systems for effective M & E process. This is an open-access article published and distributed under the terms and conditions of the Creative Commons Attribution 4.0 International License of United States unless otherwise stated. Access, citation and distribution of this article is allowed with full recognition of the authors and the source.

scholarly journals Monitoring and evaluation: The missing link in South African municipalities

2018 ◽  
Vol 14 (1) ◽  
Author(s):  
David M. Mello
Keyword(s):  
South Africa ◽  
Continuing Education ◽  
South African ◽  
Civic Education ◽  
Monitoring And Evaluation ◽  
Government Performance ◽  
Contributing Factors ◽  
Training Time ◽  
Evaluation Systems ◽  
Auditor General

The Auditor-General of South Africa reports for the financial years 2012–2013, 2013–2014 and 2014–2015 paint a gloomy picture of local government performance in some provinces. Many municipalities in South Africa are not performing as expected because of a host of problems that include weaknesses in monitoring and evaluation systems. The study preceding this article was qualitative in nature and focused on the Auditor-General’s reports for the 2012– 2013, 2013–2014 and 2014–2015 financial years. Main findings of the study are that municipalities that get clean audits have strong oversight systems and leadership. A further inference is that qualifications of councillors, training, time and remuneration are contributing factors to poor oversight by councillors and political structures. The main recommendations were directed at improving civic education in the nomination and election of councillors, pairing underperforming municipalities with best performing municipalities, improving continuing education for councillors and improving the monitoring of interventions and the transitions after interventions

Making Monitoring and Evaluation Systems Work

2010 ◽  
Author(s):  
Marelize Goergens ◽  
Jody Zall Kusek
Keyword(s):  
Monitoring And Evaluation ◽  
Evaluation Systems

BAPA+40: South African and African Lessons

2020 ◽  
Vol 35 ◽  
Author(s):  
Arina Alexandra Muresan
Keyword(s):  
South African ◽  
Buenos Aires ◽  
Monitoring And Evaluation ◽  
Global South ◽  
Communications Systems ◽  
Transfer Of Technology ◽  
Peace And Security ◽  
Multi Stakeholder ◽  
High Level ◽  
Made In

The Second High-Level United Nations (UN) Conference on South-South Cooperation (also known as BAPA+40), held in Buenos Aires, Argentina, from 20 to 22 March 2019, promised to reinvigorate efforts to further achieve and implement South-South cooperation (SSC). Forty years on, the Global South is shaping its image as a solutions provider. Immense strides have been made in improving access to allow a multitude of state and non-state actors to cooperate, while broadening and deepening modes of cooperation and facilitating the exchange of knowledge and transfer of technology, thus moving beyond the simplistic view that developing countries require aid to function and move forward. However, noting these symbolic strides, the Global South should move forward by building understanding of monitoring and evaluation (M&E) frameworks; integrating multi-stakeholder models; improving the visibility of peace and security in South-South programming; and building effective communications systems.

Collecting High-Quality Data

2018 ◽  
Author(s):  
Mary Kay Gugerty ◽  
Dean Karlan
Keyword(s):  
Data Collection ◽  
Social Desirability ◽  
Measurement Errors ◽  
Monitoring And Evaluation ◽  
Quality Data ◽  
Social Desirability Bias ◽  
High Quality ◽  
High Quality Data ◽  
Evaluation Systems ◽  
Demand Effect

Without high-quality data, even the best-designed monitoring and evaluation systems will collapse. Chapter 7 introduces some the basics of collecting high-quality data and discusses how to address challenges that frequently arise. High-quality data must be clearly defined and have an indicator that validly and reliably measures the intended concept. The chapter then explains how to avoid common biases and measurement errors like anchoring, social desirability bias, the experimenter demand effect, unclear wording, long recall periods, and translation context. It then guides organizations on how to find indicators, test data collection instruments, manage surveys, and train staff appropriately for data collection and entry.

The use of routine monitoring and evaluation systems to assess a referral model of family planning and HIV service integration in Nigeria

AIDS ◽  
2009 ◽  
Vol 23 (Suppl 1) ◽  
pp. S97-S103 ◽  
Author(s):  
Nzapfurundi O Chabikuli ◽  
Dorka D Awi ◽  
Ogo Chukwujekwu ◽  
Zubaida Abubakar ◽  
Usman Gwarzo ◽  
...  
Keyword(s):  
Family Planning ◽  
Service Integration ◽  
Monitoring And Evaluation ◽  
Evaluation Systems ◽  
Routine Monitoring

Evaluating complex interventions: A theory-driven realist-informed approach

Evaluation ◽  
2017 ◽  
Vol 23 (3) ◽  
pp. 294-311 ◽  
Author(s):  
Boru Douthwaite ◽  
John Mayne ◽  
Cynthia McDougall ◽  
Rodrigo Paz-Ybarnegaray
Keyword(s):  
Complex Interventions ◽  
Monitoring And Evaluation ◽  
Practical Experience ◽  
Evaluation Systems ◽  
Program Monitoring ◽  
Evaluation Approach ◽  
Different Types ◽  
Theories Of Change ◽  
Design And Methods ◽  
After Action Reviews

There is a growing recognition that programs that seek to change people’s lives are intervening in complex systems, which puts a particular set of requirements on program monitoring and evaluation. Developing complexity-aware program monitoring and evaluation systems within existing organizations is difficult because they challenge traditional orthodoxy. Little has been written about the practical experience of doing so. This article describes the development of a complexity-aware evaluation approach in the CGIAR Research Program on Aquatic Agricultural Systems. We outline the design and methods used including trend lines, panel data, after action reviews, building and testing theories of change, outcome evidencing and realist synthesis. We identify and describe a set of design principles for developing complexity-aware program monitoring and evaluation. Finally, we discuss important lessons and recommendations for other programs facing similar challenges. These include developing evaluation designs that meet both learning and accountability requirements; making evaluation a part of a program’s overall approach to achieving impact; and, ensuring evaluation cumulatively builds useful theory as to how different types of program trigger change in different contexts.

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