scholarly journals The information technology role in supplier-customer information-sharing in the supply chain management of South African small and medium-sized enterprises

Author(s):  
Kenneth M. Mathu

Background: The study background looked at the advent of supply chain management in the last generation which ushered in technology that drives information-sharing within, and across enterprises. The information flow facilitates synchronisation of business activities, such as relationship-building, supply chain management among others.Aim: The aim of the study was to investigate how information technology (IT) application in the South African small and medium-sized enterprises (SMEs) enhanced supplier-customer information sharing.Setting: Interviews were conducted with SMEs samples that comprised mixed owner-managers from food, and general trading SMEs in Gauteng Province of South Africa.Methods: A qualitative research methodology was used, and a non-probability sampling process was pursued.Results: The results indicated that IT application in the South African SMEs enhanced supplier-customer information-sharing, as it improved interaction through supply chain collaboration and integration.Conclusion: The conclusion of the study highlighted that IT application in enterprises as obtained from South African SMEs enhanced supplier-customer information-sharing.

2012 ◽  
Vol 6 (44) ◽  
pp. 11003-11014 ◽  
Author(s):  
M Ambe Intaher ◽  
A Badenhorst Weiss Johanna

Author(s):  
Poobalan Pillay ◽  
Chengedzai Mafini

Background: The construction industry in South Africa has a lot of potential but its performance is still restricted by numerous internal and external challenges. Unless these challenges are identified and understood better, further growth of this industry is likely to be hindered, which has negative economic implications for the South African economy.Objectives: This study investigated supply chain bottlenecks faced by the construction industry in South Africa. It also discussed solutions for addressing the identified bottlenecks in order to facilitate the continued development of supply chain management in the construction industry.Method: The study used a qualitative approach in which in-depth interviews were held with purposively selected senior managers drawn from the construction industry in South Africa. Content analysis using ATLAS.ti software was employed to identify the themes from the collected data.Findings: The findings of the study showed that supply chain management in the construction industry in South Africa is constrained by five major bottlenecks: skills and qualifications, procurement practices and systems, supply chain integration, supply chain relationships and the structure of the construction industry. Recommendations for addressing each of these five challenges were put forward.Conclusion: The study concludes that both awareness and application of supply chain management in the construction industry in South Africa remains inhibited, which creates opportunities for further improvements in this area to realise the full potential of the industry.


2018 ◽  
Vol 7 (3) ◽  
pp. 125-138 ◽  
Author(s):  
Alma Sheko ◽  
Alma Braimllari Spaho

Abstract The development of information technology has simplified the exchange of information between different parts of the supply chain. Information quality plays an important role in enhancing supply chain performance. The aim of this research was to explore the relationships between SCM-IT inhibitors, IT enablers, information sharing, and information quality in supply chain management. Data for 183 business units operating in Vlore, Albania during 2017 were analyzed. Direct and mediating or indirect effects were also analyzed. The data were analyzed using partial least squares structural equation modeling (PLS-SEM), an advanced statistical technique with the help of Smart-PLS version 3.2.7. PLS algorithm was used to determine the factor loadings and path coefficients in the theoretical model. The study has concluded that SCM-IT inhibitors have a negative and significant effect on information quality; the mediation effect of information sharing was significant, the mediation effect of IT enablers was significant; however, the multiple mediation effects of IT enablers and information sharing was not significant. These findings are useful for top management and IT specialists of the business units, and also for information technology services and products providers.


2016 ◽  
Vol 6 (4) ◽  
pp. 380-391
Author(s):  
Rebecca Setino ◽  
Intaher Marcus Ambe

The South African government’s supply chain management (SCM) system is not adequately implemented in state-owned enterprises (SOEs). There are weaknesses in the SOEs SCM enablers, strategies, policy implementation and poor enforcement of government SCM rules and regulations. This is resulting in governance and compliance failures, waste and fraudulent activities. Also, top management of SOEs still do not see SCM as strategic enough to deserve their attention, and therefore, there is little support from senior management, thus making it even more difficult for SCM practitioners to execute their day-to-day functions, let alone deliver the letter and spirit of the relevant legislation. In most SOEs Senior SCM practitioners have not been involved in the corporate strategy development. This has led to supply chain and organisational strategies being misaligned. The misalignment has resulted in service delivery backlog, high levels of corruption and continuous strikes across the country for better services. Given the massive expenditure and the financial challenges facing government, an effective public-sector SCM becomes a primary requirement. Government leaders should be more strategic around using SCM as a tool to improve service delivery. This article explores supply chain practices in SOEs. It is based on a conceptual review of SCM practices in the South African SOE environment and suggests that the supply chain and organisational strategies of SOEs must be aligned to ensure efficient delivery of public services.


Author(s):  
Ayanda Nteta ◽  
Justine Mushonga

Background: The cement industry in South Africa is lagging behind the green supply chain management (GSCM) revolution that has influenced many sectors to re-evaluate their supply chain systems.Objective: This study was conducted to determine the significant drivers of and barriers to the implementation of GSCM in the South African cement industry, and thus to investigate the impediments to the implementation of GSCM in the cement industry.Method: A mixed-method approach was used to collect data from various role-players in the cement value chain. Geometric means were calculated from the scores of the survey conducted. Interviews were also conducted to confirm the results of the survey. An analytical hierarchy process technique ranked the individual drivers and barriers using the results from pairwise comparisons conducted. After ranking the drivers and barriers, a Pareto analysis was applied to determine the most significant drivers and barriers for the South African cement industry.Results: Overall, the seven most significant sub-drivers fall into three categories of main drivers: financial performance, competitors and organisational style. Ten barriers were identified as most significant and were categorised into five themes, namely, high capital costs, poor supplier commitment, high certification costs, weak marketing positioning and lack of awareness of GSCM.Conclusion: The identification of these drivers and barriers contributes to further research on improvements to GSCM process in the cement industry. The study shows that drivers of and barriers to the implementation of GSCM are not universally standard, and the ranking varies from one industry to another and from one country to another.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vivek Roy

PurposeSupply chain traceability and supply chain visibility have become a critical element for the effective management of contemporary complex supply chains. At their core is information sharing, which has been acknowledged as a key prerequisite for logistics and supply chain performance, but whose notional underpinnings have not been delineated fully, leading to interchangeable deployment of these terms. Addressing the shortcoming, this paper aims to establish a contrast between the two notions.Design/methodology/approachDrawing from systematic review protocols, a multi-disciplinary review scope is constructed wherein the synthesis is strategized to primarily channel implications for the scholarship of logistics and supply chain management. The review is aimed at addressing two research objectives: (1) how the notions of traceability and visibility in supply chain management develop contrast in terms of their thematic emphasis and (2) to attain an integrative understanding of the notional convergence and divergence between supply chain traceability and visibility for raising strategic recommendations.FindingsThe review outcomes help contrast both the convergence and the divergence between traceability and visibility in the supply chain environment, and the differentiated but fundamental role that information sharing plays within these notions to outline why they are not interchangeable.Originality/valueThe originality of the findings lies in the conceptual synthesis of the relevant literature from both technological and non-technological perspectives to ultimately draw logistics and supply chain management implications. The review also points out key strategic considerations to demarcate the notional boundaries of traceability and visibility in future research.


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