scholarly journals The Influence of Work-Family Conflict and Perceived Organizational Support on Turnover Intention through Mediation Emotional Exhaustion on Indonesian Garment Workers

Author(s):  
Monica Natalin ◽  
Aryana Satrya
2020 ◽  
Vol 12 (5) ◽  
pp. 1857 ◽  
Author(s):  
Ha Nam Khanh Giao ◽  
Bui Nhat Vuong ◽  
Dao Duy Huan ◽  
Hasanuzzaman Tushar ◽  
Tran Nhu Quan

The objective of this study is to investigate the impact of emotional intelligence on turnover intention, noting the mediating roles of work-family conflict and job burnout as well as the moderating effect of perceived organizational support. Survey data collected from 722 employees at banks in Vietnam was analyzed to provide evidence. Results from the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0 program indicated that there was a negative effect of emotional intelligence on employees’ turnover intention; this was mediated partially through work-family conflict and job burnout. Besides, this study indicated that perceived organizational support could decrease work-family conflict, job burnout and turnover intention of employees. It could also moderate the relationship between emotional intelligence and work-family conflict. This negative relationship was stronger for employees who work in a supportive environment. The main findings of this research provided some empirical implications for the Vietnamese banking industry. It implied that organizations in the service industry should try to improve their employees’ work-family balance, reduce job burnout and take advantage of these emotional balances and supportive environments to create beneficial outcomes.


2020 ◽  
Author(s):  
Ha Nam Khanh Giao

The objective of this study is to investigate the impact of emotional intelligence on turnover intention, noting the mediating roles of work-family conflict and job burnout as well as the moderating effect of perceived organizational support. Survey data collected from 722 employees at banks in Vietnam was analyzed to provide evidence. Results from the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0 program indicated that there was a negative effect of emotional intelligence on employees’ turnover intention; this was mediated partially through work-family conflict and job burnout. Besides, this study indicated that perceived organizational support could decrease work-family conflict, job burnout and turnover intention of employees. It could also moderate the relationship between emotional intelligence and work-family conflict. This negative relationship was stronger for employees who work in a supportive environment. The main findings of this research provided some empirical implications for the Vietnamese banking industry. It implied that organizations in the service industry should try to improve their employees’ work-family balance, reduce job burnout and take advantage of these emotional balances and supportive environments to create beneficial outcomes.


2012 ◽  
Vol 4 (4) ◽  
pp. 311-319
Author(s):  
Loreta Gustainienė ◽  
Aistė Pranckevičienė ◽  
Vita Briedaitytė

Health-related issues are becoming very popular both in the broad spheres of the society and in organizations. Taking care of employee health helps the employer with maintaining and improving organizational effectiveness. The aim of the study was to identify and assess the relationship between the Five-Factor Wellness Model and work-related factors such as interpersonal conflicts, organizational constraints, workload, work-family conflict, decision latitude, transformational leadership, psychological job characteristics and perceived organizational support. The subjects of the study were 177 employees of a call center. Healthy lifestyle was measured applying a Five-Factor Wellness questionnaire (Myers, Sweeney 2005b). Physical symptoms, interpersonal conflicts, organizational constraints and workload were measured using respective scales designed by Spector and Jex (2007). Decision latitude was measured employing Karasek (1985) questionnaire. Work-family conflict was measured referring to a subscale of negative work-home interaction (Geurts et al. 2005). A transformational leadership style was measured using General Scale of transformational leadership (Carless et al. 2000). Perceived organizational support was measured using a short version of Perceived Organizational Support scale (Eisenberger et al. 1986). Research findings show that healthy lifestyle as measured by the Five-Factor Wellness Model was predicted by lower work-family conflict, whereas physical symptoms - by marked work-family conflict, decision latitude and gender (female). Santrauka Šiuolaikinėse organizacijose ir visuomenėje sveikatai palankaus gyvenimo būdo tema yra dažnai aptariama. Darbuotojų sveikata (sveikatingumu) organizacijos rūpinasi, siekdamos kelti darbuotojų gerovę ir savo organizacijos efektyvumą ir produktyvumą. Tam reikia žinoti, kokie veiksniai organizacijoje skatina ar trukdo sveikatai palankaus gyvenimo būdo realizavimą. Tyrimo tikslas buvo įvertinti ir nustatyti sveikatai palankaus gyvenimo būdo (pagal penkių faktorių sveikatingumo modelį, Myers, Sweeney 2005b) sąsajas su organizaciniais veiksniais: tarpasmeniniais konfliktais, organizaciniais trikdžiais, dideliu darbo krūviu, darbo ir šeimos konfliktu, sprendimų priėmimo laisve, transformaciniu vadovavimu ir suvokiamu organizacijos palaikymu.Tyrime dalyvavo 177 skambučių centro darbuotojai. Sveikatai palankus gyvenimo būdas buvo nustatomas pagal penkių faktorių sveikatingumo klausimyną (Myers, Sweeney 2005b), fiziniai simptomai buvo nustatomi pagal Spector ir Jex (1997) skalę, susidedančią iš 18 simptomų. Tarpasmeniniai konfliktai, organizaciniai trikdžiai, kiekybinis darbo krūvis buvo vertinami pagal atitinkamus kitus Spector ir Jex (1997) klausimynus. Sprendimų laisvei vertinti buvo naudojamas Karasek (1985) klausimynas. Transformaciniam vadovavimo stiliui tirti naudota bendroji transformacinės lyderystės skalė, sudaryta Carless ir bendradarbių (2000). Darbo ir šeimos konfliktams vertinti pasitelkta neigiama darbo ir namų sąveikos subskalė (Geurts et al, 2005). Suvokiamas organizacijos palaikymas buvo vertinamas sutrumpinta suvokiamo organizacijos palaikymo skale (Eisenberger et al. 1986). Gauti rezultatai rodo, kad sveikatai palankų gyvenimo būdą (pagal penkių faktorių sveikatingumo modelį) prognozuoja mažesnis darbo ir šeimos vaidmenų konfliktas bei didesnis darbo krūvis. Fizinę simptomatiką rodo stipresnis darbo ir šeimos vaidmenų konfliktas, didesnis suvokiamas organizacijos palaikymas ir moteriška lytis.


2001 ◽  
Vol 27 (1) ◽  
pp. 99-121 ◽  
Author(s):  
Margaret A. Shaffer ◽  
David A. Harrison ◽  
K. Matthew Gilley ◽  
Dora M. Luk

Using human capital theory, we develop hypotheses about the impact of perceived organizational support and two forms of work–family conflict on the psychological withdrawal of expatriates. We also consider the exacerbating effects of commitment to either domain. To test these hypotheses, we collected multisource data from 324 expatriates in 46 countries. Results indicate that perceived organizational support and the interplay between work and family domains have direct and unique influences on expatriates’ intentions to quit.


2010 ◽  
Vol 38 (6) ◽  
pp. 829-844 ◽  
Author(s):  
Ming-Chu Yu ◽  
Yuan-Duen Lee ◽  
Bin-Chuan Tsai

In this study we examined the relationships among job stress, role stress, work-family conflict, and emotional exhaustion among electronics industry employees in China. Empirical data was gained from 466 questionnaires. Factor analysis and regression analysis were employed. It was found that job stress and role stress have a significant effect on emotional exhaustion, and that work-family conflict has a positive effect on emotional exhaustion. We determined that there is a need for human resource management staff in the industry to establish and strengthen a scheme of organizational support that extends to the families of employees.


2021 ◽  
Vol 6 (2) ◽  
pp. 51-58
Author(s):  
Zahra Nikkhah-Farkhani ◽  
Azadeh Soltani

Background: The lack of specialist physicians is a major concern in developing countries, especially in deprived cities. Objectives: This study aimed to identify the predictive variables of the turnover intention of physicians working in an undeveloped and deprived city in Iran. Methods: Participants were 100 physicians working at North Khorasan University of Medical Sciences, Iran. The data were collected using a standard questionnaire of Turnover Intention, Interpersonal Conflict, Work-Family Conflict, Work Overload, and Organizational Support scales. We proposed a hybrid methodology to identify factors influencing turnover intention, which combines clustering and classification methods. RStudio 1.1, SPSS Clementine 12, and SPSS 22 programs were used for data analysis. After data clustering, we made a CART decision tree model for each cluster and used the variable importance feature of SPSS Clementine to discover the factors influencing turnover intention in each cluster. Results: We found two significant clusters of physicians’ turnover intention. In both clusters, interpersonal conflict (work ambiguity and work conflict) was the most important predictor of physician turnover intention, but physicians in the first cluster compared to the second had a higher turnover intention. In cluster 1, work overload, organizational support, and work-family conflict were respectively the predictors of physician turnover intention and in cluster 2, organizational support, work-family conflict, and final work overload were respectively the predictors of physician turnover intention. Conclusion: Cultural differences and the resulting interpersonal conflicts are the most important predictors of physician turnover intention in deprived areas. Turnover intention predictions of physicians with a longer work experience are different from that of others, and human resource managers must implement appropriate strategies to keep physicians in the deprived areas.


2020 ◽  
Vol 9 (3) ◽  
pp. 841
Author(s):  
I Wayan Pide Aditra Salinas ◽  
I Gusti Ayu Ketut Giantari

Human resources are always attached to every company as a determinant of existence. The purpose of the study was to analyze the effect of work-family conflict and organizational support on job satisfaction as well as analyze the effect of work-family conflict, organizational support and job satisfaction on turnover intention. The sample was determined by 66 people with saturated sampling techniques. Data collection was done by distributing questionnaires directly to employees of The Samaya Seminyak Bali and analyzed using calculative descriptive statistics and descriptive statistics in the form of classic assumption tests and path analysis. The results of data analysis showed that work-family conflict variables had a negative effect and work support had a positive effect on job satisfaction. Variables of organizational support and job satisfaction have a negative effect on turnover intention. Work-family conflict has a positive effect on turnover intention. Keyword : Turnover intention, job satisfaction, organizational support  


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