Factors affecting patient satisfaction with hearing aids

AbstractIn the field of audiology, change is inevitable: changes in technologies with hearing devices, changes in consumer knowledge, and changes in consumer-driven solutions. With these changes, the audiologist must adapt to meet the needs of the consumer. There are potential predictors that the audiologist could use to determine who is more likely to pursue and use amplification; by using these data, the audiologists may increase their productivity and increase patient satisfaction. The goal of this article is to investigate the MarkeTrak 10 (MT10) data to determine the trends in adoption and use of hearing aids as well as examine predictive factors that can be used to determine hearing aid adoption.

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Factors affecting patient satisfaction: an exploratory study for quality management in the health-care sector

Total Quality Management & Business Excellence ◽

10.1080/14783363.2015.1057488 ◽

2015 ◽

Vol 27 (9-10) ◽

pp. 1013-1027 ◽

Cited By ~ 16

Author(s):

Vishal Kamra ◽

Harjot Singh ◽

Kalyan Kumar De

Keyword(s):

Health Care ◽

Patient Satisfaction ◽

Quality Management ◽

Exploratory Study ◽

Health Care Sector ◽

Factors Affecting

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Analysis of Factors Affecting Patient Satisfaction

Disease Management & Health Outcomes ◽

10.2165/00115677-200614030-00006 ◽

2006 ◽

Vol 14 (3) ◽

pp. 171-183 ◽

Cited By ~ 3

Author(s):

Bayram Sahin ◽

Mehtap Tatar

Keyword(s):

Patient Satisfaction ◽

Factors Affecting

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Factors Affecting Patient Satisfaction With Emergency Department Care: An Italian Rural Hospital

Global Journal of Health Science ◽

10.5539/gjhs.v7n4p30 ◽

2014 ◽

Vol 7 (4) ◽

Cited By ~ 6

Author(s):

Gabriele Messina ◽

Francesco Vencia ◽

Silvana Mecheroni ◽

Susanna Dionisi ◽

Lorenzo Baragatti ◽

...

Keyword(s):

Emergency Department ◽

Patient Satisfaction ◽

Rural Hospital ◽

Emergency Department Care ◽

Factors Affecting

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Is patient satisfaction in primary care dependent on structural and organizational characteristics among providers? Findings based on data from the national patient survey in Sweden

Health Economics Policy and Law ◽

10.1017/s1744133112000333 ◽

2012 ◽

Vol 8 (3) ◽

pp. 317-333 ◽

Cited By ~ 12

Author(s):

Anna H. Glenngård

Keyword(s):

Primary Care ◽

Patient Satisfaction ◽

Social Deprivation ◽

Primary Care Providers ◽

Patient Survey ◽

Structural Factors ◽

Care Providers ◽

Factors Affecting ◽

Provider Performance ◽

National Patient

AbstractIn parallel to market-like reforms in Swedish primary care, the gathering and compilation of comparative information about providers, for example through survey tools, has been improved. Such information is increasingly being used to guide individuals’ choice of provider and payers’ assessments of provider performance, often without critically reflecting about underlying factors affecting the results. The purpose of this study was to analyze variation in patient satisfaction, with respect to organizational and structural factors, including the mix of registered individuals, among primary care providers, based on information from a national patient survey in primary care and register data in three Swedish county councils. Systematic variation in patient satisfaction was found with respect to both organizational and structural factors, including characteristics of registered individuals. Smaller practices and practices where a high proportion of all visits were with a doctor were associated with higher patient satisfaction. Also practices where registered individuals had a low level of social deprivation and a high overall illness on average were associated with higher patient satisfaction. Factors that are of relevance for how well providers perform according to patient surveys are more or less possible to control for providers. This adds to the complexity for the use of such information by individuals and payers to assess provider performance.

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Factors Affecting the Perceived Quality of Service and Patient Satisfaction on Inpatient Care of Nabire Hospital Papua

Childhood Stunting, Wasting, and Obesity, as the Critical Global Health Issues: Forging Cross-Sectoral Solutions ◽

10.26911/the7thicph.04.46 ◽

2020 ◽

Author(s):

Agustina Utii ◽

◽

Bhisma Murti ◽

Yulia Lanti Retno Dewi ◽

Priscilla Jessica Pihahey ◽

...

Keyword(s):

Public Health ◽

Patient Satisfaction ◽

Health Insurance ◽

Length Of Stay ◽

Health Service ◽

Inpatient Care ◽

Patient Perception ◽

Factors Affecting ◽

Good Patient

ABSTRACT Background: The government’s efforts to improve public health level are by providing excellent health service facilities, including promotion, preventive, curative, and rehabilitative. The outcome of quality health service can be measured by patient perception and satisfaction. This study aimed to examine factors affecting the perceived quality of service and patient satisfaction on inpatient care of Nabire Hospital, Papua, Indonesia. Subjects and Method: A cross-sectional study was carried out at Nabire regional hospital, Papua, Indonesia, from March to Mey 2020. A sample of 207 inpatients was selected by stratified random sampling. The dependent variable was patient satisfaction. The independent variables were age, income, and length of stay type class health insurance, working, and patient perception toward doctor, nurse, and inpatients facilities. The data were collected by questionnaire and analyzed by a multiple logistic regression. Results: Inpatients satisfaction decreased with age ≥50 years (OR= 0.72; 95% CI= 0.24 to 2.65; p= 0.720), income ≥Papua minimum wage (OR= 0.77; 95% CI= 0.22 to 2.73; p= 0.685), and length of stay ≥7 days (OR= 0.13; 95% CI= 0.03 to 0.53; p= 0.004). Inpatients satisfaction increased with class 2 and 3 (OR= 1.15; 95% CI= 0.43 to 3.07; p= 0.773), non national health insurance (OR= 1.21; 95% CI= 0.46 to 3.23; p= 0.700), working (OR= 2.13; 95% CI= 0.58 to 7.85; p= 0.258), good patient perception toward doctor (OR= 3.03; 95% CI= 1.15 to 7.99; p<0.001), good persepsi patient perception toward nurse (OR= 4.04; 95% CI= 1.15 to 14.17; p<0.001), and patient perception toward inpatients facilities (OR= 26.8; 95% CI= 11.0 to 65.32; p<0.001). Conclusion: Inpatients satisfaction decreases with age ≥50 years, income ≥Papua minimum wage, and length of stay ≥7 days. Inpatients satisfaction increases with class 2 and 3, non national health insurance, working, good patient perception toward doctor, good persepsi patient perception toward nurse, and patient perception toward inpatients facilities. Keywords: inpatients satisfaction, patient perception, health insurance Correspondence: Agustina Utii. Masters Program in Public Health. Universitas Sebelas Maret, Jl. Ir. Sutami 36A, Surakarta 57126, Central Java. Email: [email protected]. Mobile: 081240051451. DOI: https://doi.org/10.26911/the7thicph.04.46

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Analysis of Factors Affecting Patient Loyalty in Bandung General Hospital in Medan

Journal La Medihealtico ◽

10.37899/journallamedihealtico.v1i5.148 ◽

2020 ◽

Vol 1 (5) ◽

pp. 6-15

Author(s):

Irma Susanti ◽

Mappeaty Nyorong ◽

Sudiro Sudiro

Keyword(s):

Patient Satisfaction ◽

Service Quality ◽

General Hospital ◽

Quality Factors ◽

Cross Sectional ◽

Factors Affecting ◽

Patient Loyalty ◽

The Relationship ◽

Pls Method ◽

Satisfaction Factors

Patient loyalty greatly affects the survival of a hospital, because loyal patients not only make repeated visits but can act as loyalty advocators. In the last five years, there has been a decrease in the number of inpatient visits at RSU (Regional General Hospital) Bandung Medan, an average of 8.79% so that research is needed to determine the factors that affect patient loyalty. The study was conducted by cross sectional, using a questionnaire that has been tested valid and reliable. The research variables were service quality, patient satisfaction, and patient loyalty. The number of samples was 100 patients who met the criteria. Data were analyzed using SEM-PLS method. The results: service quality has a significant effect on patient satisfaction, patient satisfaction has a significant effect on patient loyalty, and service quality has a significant effect on patient loyalty. Patient loyalty at RSU Bandung Medan is significantly influenced by service quality factors and patient satisfaction factors. Regarding the service quality variable, 20% of respondents did not agree that nurses recorded accurately. In the patient satisfaction variable, 20% of respondents were dissatisfied with the cleanliness of the room, 20% of respondents were not satisfied with the food served, and 15% of respondents were dissatisfied with the results of the treatment. In the patient loyalty variable, 15% of respondents disagreed with giving positive responses to the relationship about the performance of the Bandung Hospital, and 15% of respondents would move to another hospital if they got a discount.

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