scholarly journals Adoption of Design Thinking, Agile Software Development and Co-creation: A Qualitative Study towards Digital Banking Innovation Success

2022 ◽  
Vol 12 (1) ◽  
pp. 111-128
Author(s):  
Elisa Indriasari ◽  
◽  
Harjanto Prabowo ◽  
Ford Lumban Gaol ◽  
Betty Purwandari ◽  
...  
Keyword(s):  
Qualitative Study ◽  
Software Development ◽  
Design Thinking ◽  
Middle Managers ◽  
Process Integration ◽  
Agile Software Development ◽  
Structured Interviews ◽  
Banking Institutions ◽  
It Executives ◽  
Agile Software

Digitalization in the financial sector challenges banking institutions to develop new methods of innovation processes by incorporating current concepts such as design thinking (DT), agile software development (ASD), and cocreation. This qualitative study is based on empirical research conducted at three Indonesian banks. Semi-structured interviews with three IT executives and a questioner of 31 middle managers participating in digital banking efforts were used to gather data. A Systematic Literature Review based on Kitchenheim processes generates keywords in the VOS Viewer software. NVIVO 12 qualitative software is employed to aid data analysis for illustrating the process integration. The research's contribution is identified, including process integration, obstacles, potential solutions, and enhanced framework on adopting DT, ASD, and Co-creation. Keywords— design thinking, agile software development, co-creation, Innovation

scholarly journals Expertise Coordination for Agile Software Development Projects

2021 ◽  
Author(s):  
◽  
Mawarny Md. Rejab
Keyword(s):  
Software Development ◽  
Agile Software Development ◽  
Development Projects ◽  
Structured Interviews ◽  
Team Members ◽  
Coordination Strategies ◽  
Management Roles ◽  
Agile Software ◽  
Agile Teams ◽  
Insight Into

<p>Agile software development projects rely on the diversity of team members’ expertise. This expertise, however, is not adequate on its own: it is important to leverage available expertise through expertise coordination. Expertise coordination requires team members to rely on each other for recognizing who has particular expertise, when and where they are needed, and how to access the expertise effectively. Agile teams also need to rely on outside expertise such as user experience designers, architects, and database administrators. This thesis presents a theory of expertise coordination in Agile Software Development projects. We employed semi-structured interviews, observations, and document analysis in a Grounded Theory study involving 48 Agile practitioners and external specialists. This study discovered three main categories of expertise coordination: processes of expertise coordination, strategies of managing external expertise, and management roles in supporting expertise coordination. The theory provides a new insight into how Agile teams coordinate internal and external expertise, how they utilize external specialists and outsourcers’ expertise, and how management can support expertise coordination.</p>

scholarly journals Principles of reforming an agile-compliant performance appraisal

2019 ◽  
Vol 16 (2) ◽  
pp. 1009
Author(s):  
Mawarny Md. Rejab ◽  
Mazni Omar ◽  
Mazida Ahmad ◽  
Syahida Hassan
Keyword(s):  
Software Development ◽  
Performance Appraisal ◽  
Agile Software Development ◽  
Structured Interviews ◽  
Development Environment ◽  
Team Members ◽  
Consistent Manner ◽  
Software Engineers ◽  
Agile Software ◽  
Agile Teams

This paper presents principles of reforming an Agile-compliant performance appraisal. In this study, several semi-structured interviews have been carried out and discovered eight principles for reforming an Agile-compliant performance appraisal for Agile teams. Performance appraisal for software engineers in an Agile software development environment is complex and different from the traditional software development.  Performance appraisal should be aligned to Agile values, principles, and practices, which advocate interactions, collaborations, teamwork, and knowledge transfer among Agile team members. Therefore, a transition to Agile Software Development requires the implementation of Agile-compliant performance appraisal. These principles embark the proper practices and guidance to support management and Agile teams in deriving and implementing an Agile-compliant performance appraisal. Therefore, the emerged principles can be a baseline in generating an Agile-compliant performance appraisal to assess Agile team members in a fair and consistent manner. This indirectly increases motivation amongst team members and tends to produce capable workforce to perform at a higher level.

scholarly journals Expertise Coordination for Agile Software Development Projects

2021 ◽  
Author(s):  
◽  
Mawarny Md. Rejab
Keyword(s):  
Software Development ◽  
Agile Software Development ◽  
Development Projects ◽  
Structured Interviews ◽  
Team Members ◽  
Coordination Strategies ◽  
Management Roles ◽  
Agile Software ◽  
Agile Teams ◽  
Insight Into

<p>Agile software development projects rely on the diversity of team members’ expertise. This expertise, however, is not adequate on its own: it is important to leverage available expertise through expertise coordination. Expertise coordination requires team members to rely on each other for recognizing who has particular expertise, when and where they are needed, and how to access the expertise effectively. Agile teams also need to rely on outside expertise such as user experience designers, architects, and database administrators. This thesis presents a theory of expertise coordination in Agile Software Development projects. We employed semi-structured interviews, observations, and document analysis in a Grounded Theory study involving 48 Agile practitioners and external specialists. This study discovered three main categories of expertise coordination: processes of expertise coordination, strategies of managing external expertise, and management roles in supporting expertise coordination. The theory provides a new insight into how Agile teams coordinate internal and external expertise, how they utilize external specialists and outsourcers’ expertise, and how management can support expertise coordination.</p>

scholarly journals Cherry Picking - Agile Software Development Teams Applying Design Thinking Tools

2021 ◽  
pp. 201-206
Author(s):  
Franziska Dobrigkeit ◽  
Christoph Matthies ◽  
Philipp Pajak ◽  
Ralf Teusner
Keyword(s):  
Software Development ◽  
Design Thinking ◽  
Agile Software Development ◽  
Agile Development ◽  
Daily Work ◽  
Software Products ◽  
Development Teams ◽  
Software Development Teams ◽  
Agile Software ◽  
Support Software

AbstractDesign Thinking (DT) is an established approach to conceptualize software products before starting the product development work. Research suggests that software development can benefit from a continuous integration of DT throughout Agile development processes. However, practitioners and researchers lack an in-depth understanding of which tools from the ever-growing DT toolbox are suited to support software development teams and their processes and how these tools can be applied to the teams’ daily work. As initial steps towards closing this knowledge gap, we present our experiences from testing five different DT tools from a previously developed toolbox with four Agile software development teams. Each team chose three tools to apply to their product, problem, and context during a workshop. We present summarised findings regarding the use cases, benefits, and challenges of these tools as experienced by the participants. Overall, the teams welcomed the DT tools and were able to independently apply them to achieve the desired effects, e.g., to highlight user needs, find product issues, and discover team challenges.

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