A Study on Mobile Application Characteristics Using Extended Technology Acceptance Model (ETAM): Focusing on Catering Delivery Mobile Applications

2021 ◽  
Vol 24 (4) ◽  
pp. 23-47
Author(s):  
Geon-Whee Kim
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Applications ◽  
Mobile Application ◽  
Application Characteristics ◽  
Acceptance Model

Drivers of Mobile Application Acceptance by Consumers

2014 ◽  
Vol 6 (3) ◽  
pp. 34-47 ◽  
Author(s):  
Francisco-Jose Molina-Castillo ◽  
Angel-Luis Meroño-Cerdan
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Applications ◽  
Mobile Application ◽  
Mobile Services ◽  
Consumer Acceptance ◽  
Telecommunication Industry ◽  
Mobile Service ◽  
Limited Applicability ◽  
Acceptance Model

During the last decades the economy has undergone a huge transformation in terms of telecommunication industry evolution. The use of mobile applications has been generally accepted in society but still little is known about how customers use these applications and how managers can obtain high levels of return on their investments in this domain. The Technology Acceptance Model (TAM) has been used for several years to predict the attitudes and behaviours of consumers of mobile services. However, several authors have recognized the limited applicability when it comes to explaining mobile service acceptance by customers. This paper uses a meta-analytic approach to review the acceptance of mobile services and analyse the relationships between TAM variables and consumer acceptance of mobile services. The authors searched all available academic computer databases to get a deeper understanding of this topic and uncover the most significant drivers of mobile application acceptance by consumers.

Developing and Validating a M-Governance Framework Adoption Model of a University for Communication Services to Its Affiliated Institutions

2017 ◽  
Vol 7 (7) ◽  
pp. 484
Author(s):  
E. Ramganesh ◽  
E. Kirubakaran ◽  
D. Ravindran ◽  
R. Gobi
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Public Service ◽  
Mobile Applications ◽  
Communication Technologies ◽  
Mobile Technologies ◽  
Communication Services ◽  
Governance Framework ◽  
Social And Economic Development ◽  
Acceptance Model

The m-Governance framework of auniversity aims to utilize the massive reach of mobile phones and harness the potential of mobile applications to enable easy and round the-clock access to the services of its affiliated institutions.  In the current mobile age there is need for transforming e-governance services to m-Governance as m-Governance is not a replacement for e-Governance rather it complements e-Governance. With this unparalleled advancement of mobile communication technologies, universities are turning to m-governance to realize the value of mobile technologies for responsive governance and measurable improvements to academic, social and economic development, public service delivery, operational efficiencies and active stakeholder engagement. In this context the present study, aims to develop and validate a m-governance framework of a university by extending Technology Acceptance Model (TAM) with its prime stakeholders so called the Heads of the affiliated institutions. A survey instrument was developed based on the framework and it was administered with 20 Heads of the affiliated Institutions. The results also showed that the Heads of the affiliated Institutions expressed their favorableness towards m-governance adoption.

The Use of Mobile Applications for Travel Booking: Impacts of Application Quality and Brand Trust

2021 ◽  
pp. 135676672110665
Author(s):  
Tahir Albayrak ◽  
M. Rosario González-Rodríguez ◽  
Meltem Caber ◽  
Sezer Karasakal
Keyword(s):  
Technology Acceptance ◽  
Mobile Applications ◽  
Mobile Application ◽  
Theoretical Background ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Brand Trust ◽  
Perceived Ease Of Use ◽  
Managerial Strategies ◽  
Acceptance Model

The increasing use of mobile applications by travellers and the high adaption of tourism companies into this new contact and sales platform, made it necessary to comprehensively investigate the mobile application users’ behaviours. This research combines the Stimulus-Organism-Response (S-O-R) framework and Technology Acceptance Model (TAM) to develop a theoretical background in examining travel booking behaviour of mobile application users. The conceptual model suggests that mobile application quality (MAQ) directly affects perceived ease of use (PEOU) and perceived usefulness (PU) which influence the intention to use (IU) mobile applications. Moreover, the offline brand trust (BT) has been hypothesised as a moderator between PEOU and PU's impacts on IU mobile applications. Analyses results indicated that system and service quality dimensions of MAQ significantly affect IU mobile application via PEOU and PU. Moreover, offline BT had both direct and moderator influences on the formation of IU mobile application. The study findings contributed to the theory in understanding mobile application users’ behaviours and suggested valuable managerial strategies in the m-commerce context.

scholarly journals Persepsi Peserta Terhadap Aplikasi Mobile JKN Berbasis Technology Acceptance Model Di Klinik Pratama Surya Medika Semarang

2021 ◽  
Vol 9 (2) ◽  
pp. 191-200
Author(s):  
Harsono Harsono ◽  
Sigit Sugiharto ◽  
Rinayati Rinayati
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Application ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Analysis Model ◽  
Cross Sectional ◽  
Quantitative Descriptive ◽  
Acceptance Model

The JKN Mobile Application is an application designed by BPJS Health to balance the current increasing use of mobile technology and to provide easy acces and convenience for JKN participants online.   This study aims to determine the extent to which JKN participants perceptions of the JKN Mobile Application are measured using the TAM (Technology Acceptance Model) analysis model based on the usefulness (perceived usefulness) and ease of use (perceived ease of use)  This research is a quantitative descriptive study using a cross-sectional research design with a research sample of 38 JKN participants registered at the Pratama Surya Medika Clinic Semarang through random sampling with the research instrument used is a questionnaire.   The results showed that the overall JKN mobile application was rated 82,5% as very useful and 84% very easy to operate so it was very helpful and supportive for JKN participants in getting health services at the Pratama Surya Medika Clinic Semarang Keywords: JKN Participant Perception, JKN Mobile Application, TAM (Technology Acceptance Model)

scholarly journals PENERAPAN KONSTRUK TECHNOLOGY ACCEPTANCE MODEL (TAM) PADA LAYANAN MOBILE APPLICATION DI PDAM SURYA SEMBADA KOTA SURABAYA

2018 ◽  
Vol 16 (1) ◽  
pp. 39-48
Author(s):  
Yitno Utomo ◽  
Djoko Adi Walujo
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Application ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Least Square ◽  
Perceived Ease Of Use ◽  
Actual Usage ◽  
Acceptance Model

Konstruk Technology Acceptance Model yang sering dikenal dengan TAM merupakan konsep yang dipakai untuk mengukur kehandalan sebuah aplikasi teknologi.  Kebanyakan untuk mengetahui seberapa handal sebuah teknologi yang diluncurkan dengan persepsi yang dibuat oleh masyarakat. Pada penelitian ini yang hendak diukur dalam TAM adalah layanan Perusahaan Daerah Air Minum (PDAM) Surya Sembada Kota Surabaya yang telah meluncurkan Mobile Application. Metode penelitian  dengan  Jenis penelitian ini menggunakan pendekatan penelitian eksplanatori  (explanatory research). Sampel yang dipilih adalah 76 orang pelanggan PDAM Surya Sembada Kota Surabaya di Wilayah Kelurahan Dukuh Menanggal Kecamatan Gayungan Kota Surabaya. Analisa data menggunakan Partial Least Square (PLS). Kesimpulannya adalah  Ada Pengaruh persepsi kemudahan  (perceived ease of use) terhadap transaksi sesungguhnya (actual usage)  pengguna mobile application PDAM Surya Sembada Kota Surabaya karena nilai thitung  = 7,033 ( > 1,96) artinya pengguna aplikasi ini lebih memilih konstruk kemudahan sebagai alasan untuk  melakukan transaksi informasi tagihan rekening dibandingkan dengan konstruk yang lain yaitu persepsi kegunaan dan persepsi sikap konsumen.

scholarly journals Intention to use Mobile-commerce services: An extension based on Technology Acceptance Model (TAM)

2017 ◽  
Vol 1 (Q4) ◽  
pp. 25-33
Author(s):  
Doan Thai Dang ◽  
Tuan Manh Nguyen
Keyword(s):  
Electronic Commerce ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Applications ◽  
Information Privacy ◽  
Mobile Commerce ◽  
Perceived Security ◽  
Intent To Use ◽  
Acceptance Model ◽  
Opening Up

Electronic Commerce (E-Commerce) with outstanding advantages has been changing the traditional shopping way of customers all over the world. Recently, Mobile Electronic Commerce (M - Commerce) trend with the flexibility and integration of M-Commerce based on mobile applications are opening up a further outlook in the field of online shopping. However, there are still some new barriers to persuading customers to participate in the use of M-Commerce services. The objective of this study is to propose a model that can verify the factors that influence the intent to use the M-Commerce service in the context of individual customers in Vietnam. Based on the Technology Acceptance Model combined with the expansion of three additional components (1) Perceived enjoyment - PE, (2) Perceived security - PS, và (3) Concern for social media information privacy - CFSMIP. Consequently, six elements and eight hypotheses were proposed in the model of intent to use the mobile commerce services of individual customers.

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