scholarly journals Modelling users' trust in online health rumours: an experiment-based study in China

Author(s):  
Shengli Deng ◽  
◽  
Shaoxiong Fu ◽  
Yong Liu ◽  
Hongxiu Li ◽  
...  

Introduction. With the increasing availability of information on the Internet, online rumours have become prevalent, and it is not uncommon for search engines to return unverified rumours about health. However, false information in such domains may lead to serious consequences if it gains users' trust. An understanding of the characteristics of online health rumours that users' trust is important for fighting their spread. Method. Using real-world online health rumour data from a Chinese database, the authors investigated the predictors of users' trust in online health rumours. An experiment (n = 30) and interviews (n = 10) were conducted to examine how users evaluate particular types of health rumours. Analysis. The effects of rumours' manner of presentation and the perceived information quality on users' trust were tested using ANOVA (with SPSS software) for the quantitative data collected in the experiment. The qualitative component applied content analysis of the interview data to further explain the results produced by the quantitative analysis. Results. The impact of pictures (one dimension of rumour presentation) on users' trust varies, depending on the perceived quality of the pictures displayed with the online health rumours, and informativeness (a dimension of information quality) is an influential predictor of trusting beliefs. Conclusions. The paper serves the aim of highly effective prediction of users' trust in online health rumours, and it contributes new insights for proactively evaluating the hazard level of a particular online health-rumour item.

Author(s):  
Arwa Hassan Baabbad

The present study aimed to find out the role of corporate governance in improving the quality of information in the Saudi Electricity Company. The researcher used the descriptive survey methodology. As to achieve the study objectives، the researcher utilized the questionnaire tool، in which the study sample (50) members of SEC distributed into employees، managers and decision makers. The study concluded to many results، among of which are: there is a statistically significant relationship between the availability of corporate governance system and performance improvement of the Saudi Electricity Company، there is a statistically significant relationship between corporate governance and appropriateness in improving the performance of the Saudi Electricity Company، it was also found that there is a statistically significant relationship between corporate governance and optimal disclosure in improving the performance of Saudi Electricity Company. The study also found that there is a statistically significant relationship between corporate governance and the right timing in improving the performance of the Saudi Electricity Company. The study suggested number of recommendations، among of which are: the importance of the shareholding companies to comply with the corporate governance regulations considering the interest of companies and their shareholders and all other parties benefiting from the financial statements، attempting to take advantage of the multiple benefits of corporate governance and expand its application in the various economic units in Saudi Arabia، conduct studies on companies that applies the requirement of the Corporate Governance Regulations، and the impact of the application of corporate governance on the shares of these units to find out the relationship between the quality of accounting information in light of the application of corporate governance and the stock market from another angle، imposing deterrent penalties concerning the Corporate Governance Regulations on companies that did not apply this regulation.


2019 ◽  
pp. 1071-1090
Author(s):  
Mehree Iqbal ◽  
Nabila Nisha ◽  
Syed Ali Raza

Banks today promote eco-friendly financial services by widely adopting the concept of green banking. This is generally done to minimize the impact of environmental degradation in their business activities. Besides its usefulness for environment, green banking also acts as a competitive edge for banks by offering customers with new channels of financial services delivery. However, service experiences and quality of service delivery often defines customers' perceptions towards the adoption of such services. This paper aims to study service qualities and other underlying factors that influence customers' behavioral intentions towards using green banking in Bangladesh. Under PLS-SEM technique, factors like reliability, privacy, responsiveness, empathy and information quality has significant positive effect on performance expectancy; while, performance expectancy, effort expectancy and facilitating conditions significantly influence customers' behavioral intention. Implications of these findings can provide practical recommendations and directions for further work to banks in Bangladesh.


2020 ◽  
Vol 22 (1) ◽  
pp. 57-71
Author(s):  
Pinghao Ye ◽  
Liqiong Liu ◽  
Linxia Gao ◽  
Quanjun Mei

This research mainly aims to explore the factors that influence users' continuous use of mobile libraries. The findings of this study will provide empirical evidence to help improve the service and information quality of mobile libraries. Moreover, suggestions for optimization are provided with the objective of meeting user demands at its maximum. A theoretical model is constructed to reveal the impact of 11 influencing factors on users' continuous use of mobile libraries. Structural equation modeling is adopted to verify the theoretical model and research hypothesis based on the valid data obtained from a questionnaire survey. The study found that personalized services and information availability have positive impacts on the service quality of mobile libraries. Moreover, perceived mobility and information quality have positive impacts on the perceived usability of mobile libraries. Finally, perceived usability, service quality, and platform stability have significantly positive impacts on the willingness of users to continue usage of mobile libraries.


2016 ◽  
Vol 39 (1) ◽  
pp. 5-20 ◽  
Author(s):  
Marek Stawowy ◽  
Zbigniew Kasprzyk ◽  
Andrzej Szmigiel

Abstract The work describes the impact the reliability of the information quality IQ for information and communication systems. One of the components of IQ is the reliability properties such as relativity, accuracy, timeliness, completeness, consistency, adequacy, accessibility, credibility, congruence. Each of these components of IQ is independent and to properly estimate the value of IQ, use one of the methods of modeling uncertainty. In this article, we used a hybrid method that has been developed jointly by one of the authors. This method is based on the mathematical theory of evidence know as Dempstera-Shafera (DS) theory and serial links of dependent hybrid named IQ (hyb).


2021 ◽  
Author(s):  
Mackenzie Martin ◽  
Jamie Lachman ◽  
Joyce Wamoyi ◽  
Yulia Shenderovich ◽  
Mwita Wambura ◽  
...  

Abstract BackgroundDespite the rapid dissemination of parenting programs aiming to reduce and prevent violence against children (VAC) worldwide, there is limited knowledge about and evidence of the implementation of these programs at scale. This study addresses this gap by assessing the quality of delivery and impact of an evidence-based parenting program for parents/caregivers and their adolescent girls aged 9 to 14 – Parenting for Lifelong Health Teens (PLH-Teens), known locally as Furaha Teens – on reducing VAC at scale in Tanzania. The study will explore participating family and staff perspectives on program implementation and examine factors associated with implementation and how implementation quality are associated with intervention outcomes when the program is delivered to approximately 50,000 parent-child dyads (N=100,000) in schools and community centers across eight districts of Tanzania.MethodsThis mixed-methods study will answer the following research questions: (1) what is the implementation quality and fidelity of PLH-Teens at scale in Tanzania; (2) what factors are associated with the quality of delivery and implementation fidelity of PLH-Teens; (3) how are implementation quality and fidelity associated with intervention outcomes; (4) what are participant and implementing staff perspectives on the acceptability, appropriateness, feasibility, benefits, and challenges of delivering PLH-Teens in their schools and communities; (5) what is the impact of PLH-Teens on VAC and participant well-being; and (6) how much does it cost to deliver PLH-Teens at scale? Qualitative and quantitative data will be collected directly from implementers, parents/caregivers, and adolescents using pre-post questionnaires, observational assessments, cost surveys, focus groups, and interviews. Qualitative data will be analyzed thematically with the aid of NVIVO software. Quantitative data will be cleaned and analyzed using methods such as correlation, regression, and structural equation models using Stata and R. COREQ and TREND guidelines will be used, where appropriate.DiscussionFindings will provide vital insights into some of the factors related to quality implementation at scale. Lessons learned regarding the implementation of PLH-Teens at scale will be applied in Tanzania, and also in the delivery of PLH parenting programs globally.


2017 ◽  
Vol 30 (1) ◽  
pp. 87-107 ◽  
Author(s):  
Andrea Pérez ◽  
Carlos Lopez-Gutierrez

Purpose Supported by the principles of the legitimacy theory, the purpose of this paper is to explore the relationship that exists between the information quality of the corporate social responsibility (CSR) reporting provided by the most liquid companies operating in the Spanish Stock Market and their corporate reputation. Design/methodology/approach Three regression models are tested with panel data collected for a sample of the 35 most liquid companies operating in the Spanish Stock Market between 2004 and 2014. Findings The findings show that two axes of information quality (i.e. content and management systems) should be necessarily controlled by companies in order to improve their corporate reputation through their CSR reporting. The content axis refers to the compliance of CSR reports with the provision of qualitative, quantitative, and evaluative information concerning the impacts of the CSR of the company on society and the environment. The management systems axis refers to the compliance of CSR reports with the disclosure of details about the policies, plans, and actions that companies implement to assure an effective management of CSR initiatives. Originality/value Previous literature exploring the relationship between corporate reporting and reputation has frequently focused on either the impact of the quantity of financial and CSR information reported by companies and the role of information quality, but only in reference to a number of specific themes (environment, customers) and not to the full range of information covered by CSR reports. The authors of this paper extend on previous academic literature by empirically evaluating the relationship between two dimensions of the information quality of CSR reporting (content and management systems) and the corporate reputation of companies operating in the Spanish Stock Market.


Author(s):  
Mehree Iqbal ◽  
Nabila Nisha ◽  
Syed Ali Raza

Banks today promote eco-friendly financial services by widely adopting the concept of green banking. This is generally done to minimize the impact of environmental degradation in their business activities. Besides its usefulness for environment, green banking also acts as a competitive edge for banks by offering customers with new channels of financial services delivery. However, service experiences and quality of service delivery often defines customers' perceptions towards the adoption of such services. This paper aims to study service qualities and other underlying factors that influence customers' behavioral intentions towards using green banking in Bangladesh. Under PLS-SEM technique, factors like reliability, privacy, responsiveness, empathy and information quality has significant positive effect on performance expectancy; while, performance expectancy, effort expectancy and facilitating conditions significantly influence customers' behavioral intention. Implications of these findings can provide practical recommendations and directions for further work to banks in Bangladesh.


Kybernetes ◽  
2014 ◽  
Vol 43 (6) ◽  
pp. 924-934 ◽  
Author(s):  
Arthur R. Taylor

Purpose – The statement “information is a difference that makes a difference” implies causal relationships between information bits. This relationship includes the use or consumption of information. It is this consumption of information in the context of information science, consumerism, postmodernism, and the vast information technology changes of the past decades that converge to create an environment in which the veracity and general quality of information is challenged. The purpose of this paper is to examine information consumption in this context. Design/methodology/approach – This paper will examine the consumption of information within the context of information science relevance theory, consumerism, postmodernism, and significant changes in information technology, providing some historical context and examining the impact of the convergence. Relevant arguments and theory will be presented as evidence of the impact of this convergence on the quality of information. Findings – Dimensions of information quality are examined in relation to consumerism and postmodernism. Postmodern thought embraces the market and consumerism. Information production (journalism, mass media) is yet another cultural product in the market. Information production cast into the market framework is influenced by the revised sequence of capital consumer markets where demand control through advertising and marketing and pursuit of additional surplus value impact the quality of information. This leads to biased and fragmented dissemination of information. Breakdown of traditional control structures is another side effect of this convergence, leading to prosumerism (amateur) information dissemination with similar impacts on information quality. Originality/value – This paper provides a cross-disciplinary examination of the current convergence of information science, postmodernism, and capital markets within the context of consumerism. It identifies evidence of the impact of this convergence on the reduced quality of information being disseminated and consumed and provides a basis for further discussion and examination.


2020 ◽  
Vol 38 (2) ◽  
pp. 273-296 ◽  
Author(s):  
Linlin Zhu ◽  
He Li ◽  
Wu He ◽  
Chuang Hong

Purpose Online reviews presented in the format of multimedia information, such as pictures and videos, continue to emerge, but whether the richness of multimedia information can enforce the quality of online reviews has remained uncertain. The purpose of this paper is to examine the differences in the perceived information quality of online reviews, based on the information richness theory, emotional polarity and product type. Design/methodology/approach This is a Web-based experiment in which 12 groups constructed at different levels of these three factors were designed for the purpose of obtaining data. Findings The study results show that under different positive and negative emotional polarities, different information richness and product types have different effects on perceived information quality; for different product types, positive and negative emotional polarity have different effects on perceived information quality. For “search” products, the perceived information quality of online reviews with low information richness is high; under different information richness, different emotional polarity and product types have different effects on perceived information quality. Practical implications This paper has important practical significance for the management of e-commerce platforms for online reviews. Originality/value This paper on the perceived information quality of online reviews puts more focus on the formal features of online reviews and aims to discover the relationships between different directions for perceived information quality under the impact of interaction of formats, emotional polarity and product type. The study hopes to further strengthen the application of the information richness theory in the field of online reviews research and to measure perceived information quality from a variety of aspects.


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