A Study on Public Transport Service Satisfaction Using Factor Analysis: A Case Study of Jiangsu Long-Distance Passenger Transport

2016 ◽  
Author(s):  
Guest Editor Jianping Du
Keyword(s):  
Factor Analysis ◽  
Public Transport ◽  
Service Satisfaction ◽  
Passenger Transport ◽  
Transport Service ◽  
Long Distance ◽  
Public Transport Service

scholarly journals Perceived Satisfaction with Public Transport Service in Nine European Cities

2012 ◽  
Vol 47 (3) ◽  
Author(s):  
Markus Fellesson ◽  
Margareta Friman
Keyword(s):  
Factor Analysis ◽  
Public Transport ◽  
European Countries ◽  
Service Satisfaction ◽  
Transport Service ◽  
European Cities ◽  
Transport Services ◽  
Perceived Satisfaction ◽  
Public Transport Services ◽  
Public Transport Service

The present study provides a transnational comparison of the perceived service satisfaction with public transport in eight European countries. Data was collected from 9,542 respondents in Stockholm, Barcelona, Copenhagen, Geneva, Helsinki, Vienna, Berlin, Manchester, and Oslo. The respondents rated their agreement with 17 attribute-related statements regarding local public transport services. Using factor analysis, this study identifies the four satisfaction dimensions of system, comfort, staff, and safety, which were present in most, but not all of the cities. These findings indicate that there are differences in how public transport is perceived. This needs to be addressed in order to make comparison meaningful. Different explanations for these diverse findings are discussed.

scholarly journals Demand Responsive Transport Service of ‘Dead-End Villages’ in Interurban Traffic

2020 ◽  
Vol 12 (9) ◽  
pp. 3820
Author(s):  
András Lakatos ◽  
János Tóth ◽  
Péter Mándoki
Keyword(s):  
Public Transport ◽  
Rural Areas ◽  
Public Institutions ◽  
Transport Service ◽  
Performance Requirement ◽  
Dead End ◽  
Trip Distance ◽  
The Mathematical Model ◽  
Public Transport Service

Providing a sustainable public transport service for areas with several small villages or hamlets is a challenge for the whole of Europe. To serve ‘dead-end villages’, vehicles must make a to-and-fro detour to each village, which requires considerable performance from the operator, and the service must also be ordered from the responsible bodies. The number of inhabitants in rural areas is constantly decreasing, and the remaining residents are aging. This process is due to the fact that economically active people in the country tend to move into towns offering jobs and public institutions instead of commuting to work. The performance requirement of serving low transport demand areas like ‘dead-end villages’ is high, while the number of passengers is very low. Furthermore, passengers are economically less active, and thus their transport must largely be subsidized. The present study hypothesizes that replacing traditional public transport with demand responsive transport (DRT) can make the service of rural areas with less public transport service and low demand sustainable. To prove this hypothesis, a generally applicable, innovative method of analysis based on performance–allocation is introduced, and the application of this method is illustrated by a case study conducted in northeastern Hungary. The number of ‘dead-end villages’ is high in the surveyed area; consequently, the results are impressive. The mathematical model applied here uses several parameters (e.g., population, traffic surveys, trip distance, operational costs), thus the analysis is highly complex.

Public Transport as a Provider of MaaS in Rural Areas

2020 ◽  
pp. 109-124
Author(s):  
Lars E. Olsson ◽  
Margareta Friman
Keyword(s):  
Future Development ◽  
Public Transport ◽  
Rural Areas ◽  
Legal Aspects ◽  
Transport Service ◽  
User Perspective ◽  
Travel Behaviors ◽  
Public Transport Service

Mobility as a service (MaaS), in this case study, involves the integration of different travel modes into a mutual service that handles bookings and payments for individual trips. In this chapter, the authors discuss how a public transport authority has developed a MaaS for rural areas by integrating a public transport service with carpooling. The project's development, the platform's functionality, ideas for future development, and experiences of the service are analyzed from both a management and a user perspective. One overall conclusion reached is that public transport may very well develop and offer MaaS; however, there are a number of barriers to overcome concerning the legal aspects, changed travel behaviors, and density.

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