scholarly journals A Review of Interfirm Networks: A Deeper Understanding of The Relationship Paradigm

1970 ◽  
Vol 30 (1) ◽  
pp. 52-95
Author(s):  
Timothy Reisenwitz ◽  
Jie Fowler
Keyword(s):  
Theoretical Basis ◽  
Relevant Literature ◽  
Interfirm Relationships ◽  
Research Gaps ◽  
Interfirm Networks ◽  
Similarities And Differences ◽  
The Relationship ◽  
Practical Implications ◽  
Research Studies

Interfirm relationships or networks take a variety of forms and can potentiallyprovide significant synergy for the participants. Yet, most of research studies,to date, have primarily analyzed interfirm networks based upon one paradigm/perspective. This review aims to examine a complete theoretical basis of networkresearch and looks for research gaps and practical implications for both researchersand practitioners. Specifically, it summarizes six conceptual perspectives regardinginterfirm networks: motivational, relational, structural, evolutionary, interactional,and governance, in order to address similarities and differences among differentperspectives. With this purpose in mind, the relevant literature is reviewed and, atthe conclusion of each conceptual perspective, areas of research that require moredevelopment and investigation are identified. Finally, suggestions for managers contemplatingor engaged in interfirm networks are presented.

The Impact of Employee Behaviour on Customers' Service Quality Perceptions and Overall Satisfaction

2008 ◽  
Vol 8 (4) ◽  
pp. 309-323 ◽  
Author(s):  
Hanan Saad Kattara ◽  
Dina Weheba ◽  
Osman Ahmed El-Said
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Relevant Literature ◽  
Quality Perceptions ◽  
Number Of Visits ◽  
Highly Correlated ◽  
The Impact ◽  
The Relationship ◽  
Visit Number ◽  
Practical Implications

The present study is an attempt to investigate the relationship between employees' positive and negative behaviours, customers' perception of service quality and overall customer satisfaction. Results of the current study revealed that all employees' behaviours, either negative or positive, are highly correlated to the customers' overall satisfaction. The study traced the impact of behaviours on customers' perceptions and overall satisfaction through studying the relevant literature and by gauging opinions on the impact of employees' behaviours on customers' perceptions of quality and overall satisfaction. Findings in this context confirmed the correlation between these variables and their consecutive and exchanging effect. It was also concluded that employees' behaviours have great effect on overall customer satisfaction regardless of customers' gender, nationality, and purpose of visit, number of visits and length of stay. Finally, the study ends up by offering suggestions and practical implications for hotel practitioners to think strategically and implement effective tools to motivate employees towards behaving positively with customers.

How employees define organisational trust: analysing employee trust in organisation

2018 ◽  
Vol 9 (1) ◽  
pp. 21-40 ◽  
Author(s):  
Y. Serkan Ozmen
Keyword(s):  
Design Methodology ◽  
Relevant Literature ◽  
Reputation Management ◽  
Review Of Literature ◽  
Content Type ◽  
Qualitative And Quantitative ◽  
Employee Trust ◽  
Similarities And Differences ◽  
Organisational Trust ◽  
Practical Implications

Purpose Most business organisations try to create and maintain trustful relationships with their various stakeholders. Among all, sustaining a trustful relationship with employees has been particularly important for organisations. However, due to the multidimensional structure and changing nature of concept across settings, it is difficult to identify what makes an organisation trustworthy for its employees. The purpose of this study is to analyse the concept of organisational trust and identify how employees actually define organisational trust. Design/methodology/approach In the study, a survey was conducted on a sample of 104 employees who were working in Turkey. Following a qualitative and quantitative approach, the data were analysed to categorise the definitions of respondents according to the theoretical framework. Findings The findings of study closely overlap with the relevant literature, but they also extend the scope of definition with including new factors such as reputation management, strategic management or ethics and values. According to results, the perceptions of employees on organisational trust vary depending on their individual and organisational characteristics. Practical implications The study reveals the context depending nature of organisational trust. Developing a wider sense by capturing its full meaning and reflecting the different expectations of employees can increase the trust in organisations. Originality/value Based on the detailed review of literature, the study identifies the major dimensions of organisational trust and then reveals the similarities and differences with the literature. The study provides a viable perspective on the concept to capture its meaning in different contexts.

Opportunities and challenges brought by the China outbound travel market

2018 ◽  
Vol 10 (6) ◽  
pp. 642-651
Author(s):  
Rong Huang ◽  
Tao Xu
Keyword(s):  
International Students ◽  
Design Methodology ◽  
Relevant Literature ◽  
Tourism Industry ◽  
Growth Potential ◽  
Research Gaps ◽  
Content Type ◽  
Negative Impacts ◽  
The Impact ◽  
Practical Implications

Purpose As the Chinese outbound travel market has become a paramount target for world tourism with significant growth potential, the purpose of this paper is to discuss the impact that the Chinese outbound travel market has on the European tourism industry. Design/methodology/approach The paper reviews both academic and trade literature to provide an overview of the opportunities and challenges that the China outbound travel market might bring to the European tourism industry. Findings The paper presents the major topics relating to China outbound tourism research and the current research gaps. Chinese outbound tourists are not a homogenous group of tourists. The paper addresses opportunities and challenges from two key segments of China outbound travel (Chinese international students and Chinese senior tourists). Practical implications The paper calls for alternative and innovative research methods and research behaviour in tracking the impact of Chinese outbound tourists. Closer collaboration between academics and industry practitioners might provide a better understanding of this market. Originality/value The paper offers recent insights on the Chinese outbound tourism market based on an analysis of relevant literature by both academics and industry practitioners. This allows the relevant stakeholders to adopt proactive strategies to minimise potential negative impacts and maximise opportunities.

scholarly journals From computer ethics and the ethics of AI towards an ethics of digital ecosystems

AI and Ethics ◽  
2021 ◽  
Author(s):  
Bernd Carsten Stahl
Keyword(s):  
Theoretical Basis ◽  
Digital Technologies ◽  
Computer Ethics ◽  
Societal Impact ◽  
Digital Ecosystems ◽  
Technical Systems ◽  
Similarities And Differences ◽  
The One ◽  
The Relationship ◽  
Technical Artefact

AbstractEthical, social and human rights aspects of computing technologies have been discussed since the inception of these technologies. In the 1980s, this led to the development of a discourse often referred to as computer ethics. More recently, since the middle of the 2010s, a highly visible discourse on the ethics of artificial intelligence (AI) has developed. This paper discusses the relationship between these two discourses and compares their scopes, the topics and issues they cover, their theoretical basis and reference disciplines, the solutions and mitigations options they propose and their societal impact. The paper argues that an understanding of the similarities and differences of the discourses can benefit the respective discourses individually. More importantly, by reviewing them, one can draw conclusions about relevant features of the next discourse, the one we can reasonably expect to follow after the ethics of AI. The paper suggests that instead of focusing on a technical artefact such as computers or AI, one should focus on the fact that ethical and related issues arise in the context of socio-technical systems. Drawing on the metaphor of ecosystems which is widely applied to digital technologies, it suggests preparing for a discussion of the ethics of digital ecosystems. Such a discussion can build on and benefit from a more detailed understanding of its predecessors in computer ethics and the ethics of AI.

scholarly journals What constitutes effective feedback to postgraduate research students? The students’ perspective

2012 ◽  
Vol 9 (2) ◽  
pp. 103-119
Author(s):  
Martin East ◽  
◽  
John Bitchener ◽  
Helen Basturkmen ◽  
◽  
...  
Keyword(s):  
Student Relationships ◽  
Effective Learning ◽  
Effective Feedback ◽  
Similarities And Differences ◽  
Postgraduate Research ◽  
Research Students ◽  
To Receive ◽  
The Relationship ◽  
Perspective Analysis ◽  
Research Studies

Many Western universities are experiencing considerable growth in the numbers of postgraduate research students, both local and international. This increase and diversification bring with them challenges for how to make these students’ research studies successful. In particular, what students may wish to receive by way of supervisor-student relationships, and feedback within those relationships, may differ from what supervisors give, thereby creating potential tensions in the relationship and hindering effective learning. This article looks at what research students report they receive by way of feedback from supervisors, and what they say they find most effective. Evidence from questionnaires (n = 53) and interviews (n = 22) is used to draw some conclusions about how effective feedback is conceptualised from the students’ perspective. Analysis includes similarities and differences in response for students who speak English as a first or additional language.

Severe Paradoxical Dysphonia in Two Young Women

1993 ◽  
Vol 2 (3) ◽  
pp. 52-55 ◽  
Author(s):  
Michael Collins ◽  
Robert McDonald ◽  
Robert Stanley ◽  
Timothy Donovan ◽  
C. Frank Bonebrake
Keyword(s):  
Young Women ◽  
Theoretical Basis ◽  
Therapeutic Regimen ◽  
Instrumental Data ◽  
Relationship Of ◽  
The Relationship

This report describes an unusual and persistent dysphonia in two young women who had taken a therapeutic regimen of isotretinoin for intractable acne. We report perceptual and instrumental data for their dysphonia, and pose a theoretical basis for the relationship of dysphonia to this drug. We also provide recommendations for reducing the risk of acquiring a dysphonia during the course of treatment with isotretinoin.

The Relationship Between Leader–Member Exchange and Employees’ Proactive Behaviors

2019 ◽  
Vol 18 (2) ◽  
pp. 106-111
Author(s):  
Fong-Yi Lai ◽  
Szu-Chi Lu ◽  
Cheng-Chen Lin ◽  
Yu-Chin Lee
Keyword(s):  
Hierarchical Linear Modeling ◽  
Future Research ◽  
Leader Member Exchange ◽  
Voice Behavior ◽  
Linear Modeling ◽  
Team Members ◽  
Member Exchange ◽  
Multi Temporal ◽  
The Relationship ◽  
Practical Implications

Abstract. The present study proposed that, unlike prior leader–member exchange (LMX) research which often implicitly assumed that each leader develops equal-quality relationships with their supervisors (leader’s LMX; LLX), every leader develops different relationships with their supervisors and, in turn, receive different amounts of resources. Moreover, these differentiated relationships with superiors will influence how leader–member relationship quality affects team members’ voice and creativity. We adopted a multi-temporal (three wave) and multi-source (leaders and employees) research design. Hypotheses were tested on a sample of 227 bank employees working in 52 departments. Results of the hierarchical linear modeling (HLM) analysis showed that LLX moderates the relationship between LMX and team members’ voice behavior and creative performance. Strengths, limitations, practical implications, and directions for future research are discussed.

Uncertainty, Probability, Ethics: J. m. Keynes, l. mises, and f. Knight

2013 ◽  
pp. 47-65
Author(s):  
N. Makasheva
Keyword(s):  
Similarities And Differences ◽  
Practical Implications ◽  
Ethical Presuppositions

The paper aims at tracing the connections between the ideas of Keynes, Knight and Mises on uncertainty and probability. It also studies the links between their economic ideas, ethical presuppositions, and practical implications they drew from their respective theories. Both similarities and differences are found, influenced for the large part by the context of dealing with the problems discussed.

Consciousness as a personal new formation and the determinant of future teachers’ valuable orientations in artistic education

2018 ◽  
pp. 17-24
Author(s):  
V. Tusheva
Keyword(s):  
Theoretical Basis ◽  
Value Orientations ◽  
Future Teachers ◽  
The Relationship ◽  
Personal Formation ◽  
New Formation

The determinants of value orientations of a teacher of higher artistic education are identified, qualitative and instrumental properties of a teacher’s consciousness are determined, the relationship between value and sense-bearing processes at the level of cultural and personal senses and outlook priorities correlated with the main messages of postnonclassical science are revealed in the article on the bases of humanistic personally oriented paradigm. Different vectors of deployment of consciousness (self-consciousness) as a teacher’s personal formation in artistic education are considered, the positions which lay the theoretical basis for the development of value and sense-oriented learning, its multicultural, pedagogical and individual-personal contexts are formulated.

KONFLIK DAN KINERJA KARYAWAN

2018 ◽  
Vol 3 (3) ◽  
pp. 431-440
Author(s):  
Santi Retno Sari
Keyword(s):  
Leadership Style ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Modeling ◽  
Managerial Practices ◽  
Research Findings ◽  
Job Levels ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

The purpose of this paper is to examine the relationships to which leadership style (task and relations oriented leadership) moderate the impact of conflict on employee performance. Data were collected from 92 employees in different job levels. Partial least squares variance-based structural equation modeling (PLS-SEM) was used to test the relationship in the models. The results showed that task and relation conflict was associated with employee performance. The research findings also showed that leadership styles moderated the relationship between conflict and employee performance. This study offers implications for managerial practices. Practical implications and suggestions described in the paper Keywords: leadership style, conflict, performance.

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