Employee voice and silence as mechanisms to regulate job insecurity perceptions during COVID-19

2021 ◽  
Vol 2021 (1) ◽  
pp. 15633
Author(s):  
Zitong Sheng ◽  
Kathleen Keeler ◽  
Sheila Keener
2020 ◽  
Vol 25 (2) ◽  
pp. 204-220 ◽  
Author(s):  
Kimberley Breevaart ◽  
Sergio Lopez Bohle ◽  
Jan Luca Pletzer ◽  
Felipe Muñoz Medina

Purpose The purpose of this paper is to examine the weekly effects of job insecurity on employee voice and silence. Specifically, the authors argue that because employment fulfils important needs, employees’ needs are less fulfilled when they feel that their job is at risk (i.e. high job insecurity). Consequently, the authors argue that employees engage in less voice and more silence because when employees’ needs are not fulfilled, they are less committed to the organization and/or protect their personal resources. Design/methodology/approach The authors tested their hypotheses in a five-week long diary study among 97 employees. Findings The authors found that employees reported lower need fulfilment in those weeks and the week after job insecurity was higher, which, in turn, decreased employee voice and increased employee silence in those weeks and the week after. Research limitations/implications The study shows that feelings about one’s job insecurity fluctuate from week to week and that the weekly negative effects associated with increased job insecurity can be explained from a needs fulfilment perspective. The study also highlights the importance of studying voice and silence simultaneously. Practical implications Managers could indirectly increase employees’ voice and decrease employees’ silence by reducing feelings of job insecurity to increase employees’ feelings of predictability of and control over their future. Originality/value The authors studied short-term effects of job insecurity on both employee voice and silence, and examined need fulfilment as an underlying mechanism to explain the effects of job insecurity.


2016 ◽  
Vol 38 (4) ◽  
pp. 563-577 ◽  
Author(s):  
Sean Donovan ◽  
Michelle O'Sullivan ◽  
Elaine Doyle ◽  
John Garvey

Purpose – The purpose of this paper is to present an exploratory study of employee voice and silence in international auditing firms. The authors examine two key questions: what is the propensity of employees in training to speak up on workplace problems and how would management react to employees in training speaking up on workplace problems? Design/methodology/approach – The authors compare and contrast the views of employees on training contracts with management including partners. Semi-structured interviews were carried out with eight managers/partners and 20 employees working in six large auditing firms in Ireland. Findings – The authors find that employees on training contracts have a high propensity to remain silent on workplace problems. Quiescent and acquiescent forms of silence were evident. Management expressed willingness to act on employee voice on workplace problems concerning business improvements and employee performance but were very resistant to voice in regard to a change in working conditions or a managers’ performance. Employees and management couched employee voice in terms of technical knowledge exchange rather than being associated with employee dissatisfaction or having a say in decision making. Originality/value – The authors highlight how new professional employees are socialised into understanding that employee voice is not a democratic right and the paper provides insight on the important role of partners as owner/managers in perpetuating employee silence. Previous research on owner/managers has tended to focus on small businesses while the auditing firms in this study have large numbers of employees.


2012 ◽  
Vol 8 (2) ◽  
pp. 341-370 ◽  
Author(s):  
An-Chih Wang ◽  
Hsu-Hung Hsieh ◽  
Chou-Yu Tsai ◽  
Bor-Shiuan Cheng

This study seeks to resolve a puzzle of the coexistence of follower cooperative voice and cooperative silence (expressing/withholding work-related ideas, information, and opinions based on collective, cooperative motives) in the presence of transformational leadership. A sample of 193 bank employees under 52 managers revealed that in the presence of group-focused transformational leadership, both voice and silence based on cooperative motives increased through the mediation of value congruence between leaders and followers. However, cooperative voice was more likely to be the main response to a high level of value congruence when followers under the same leader perceived individual-focused transformational leadership uniformly. Under a high level of differentiated individual-focused transformational leadership, value congruence was likely to result in more cooperative silence. We discuss implications for future research on both leadership and employee voice.


Author(s):  
Irma Rybnikova

Despite the increasing relevance of temporary agency work, studies dealing with this type of work arrangement in reference to employees’ voice and silence have remained rare so far. Literature mainly deals with voice mechanisms and processes with reference to traditional (permanent) workplaces. The present study tackles peculiarities of employee voice in the context of temporary agency work. The empirical material, based on 19 interviews with German temporary agency workers and agency managers, reveals that temporary agency work abounds in mechanisms inducing employee silence, but also contains instances supporting voice. Several structural and social conditions surrounding this employment mode turn out to be decisively important for processes of silence and voice, like the duration of assignments, working and task arrangements, power status of temporary employees, fear and support of agency.


2015 ◽  
Vol 28 (6) ◽  
pp. 1107-1128 ◽  
Author(s):  
Bert Schreurs ◽  
Hannes Guenter ◽  
I.M. 'Jim' Jawahar ◽  
Nele De Cuyper

Purpose – The purpose of this paper is to investigate the extent to which felt job insecurity facilitates or hinders employees from raising voice (i.e. speaking up to their authority). The authors introduce punishment and reward sensitivity, two constructs of reinforcement sensitivity theory, as dispositional factors that might lead employees to appraise felt job insecurity as a hindrance vs challenge stressor. The authors propose employees high on punishment sensitivity to feel more constrained in raising voice because felt job insecurity to them is akin to a threat. Employees high on reward sensitivity should see felt job insecurity as a challenge, making it more likely that they will speak up. Design/methodology/approach – Hypotheses were tested using moderated structural equation modeling analysis. The sample consisted of 232 employees confronted with organizational change. Findings – The results are in line with the view of felt job insecurity as a hindrance stressor. Felt job insecurity negatively affected voice among both high and low punishment-sensitive individuals. Similarly, felt job insecurity was negatively related to voice in both low and high reward-sensitive individuals, although in the latter group the relationship was less pronounced. Originality/value – The literatures on felt job insecurity and voice have developed parallel to one another, without much cross-dialogue. Furthermore, the few existing studies that did relate felt job insecurity to employee voice have yielded conflicting results. The present study offers a theoretical account of the existing ambiguities in the literature, and generates new insights into why some employees more than others react to felt job insecurity by self-censoring their ideas and opinions.


2020 ◽  
Vol 30 (1) ◽  
pp. 100674 ◽  
Author(s):  
Eva Nechanska ◽  
Emma Hughes ◽  
Tony Dundon

Author(s):  
Okechukwu E. Amah

Orientation: Engaged employees make a valuable contribution to organisational agility and productivity in challenging business environments. Hence, identifying factors that enhance employee engagement is important in the Nigerian context.Research purpose: The objectives of this study were to show that various leadership styles have different effects on employee engagement, and that the employee voice and the perception of organisational support are boundary variables through which leadership style affects employee engagement.Motivation for the study: High unemployment rate and job insecurity in Nigeria make it necessary to determine leadership styles and other factors that enhance employee engagement.Research design, approach and method: Cross-sectional survey design was used with samples taken from organisations located in Lagos, Nigeria (n = 300). Existing measures of study variables that have been validated were used for the study. Statistical Package for the Social Sciences (SPSS) and structural equation modelling techniques were used for data analysis.Main findings: The relationship between leadership style and employee engagement is not direct but mediated through boundary variables, employee voice and perception of organisational support. Servant leadership style has the highest total effect on employee engagement. Autocratic style is detrimental to the engagement of employees. Encouraging employee voice enhances the employee’s perception of the organisation as supportive.Practical/managerial implications: Though leadership is known to be the main driver of employee engagement, not all leadership styles enhance employee engagement. The effect of leadership on employee engagement is influenced by the favourable environment created by the leader’s behaviour. Organisations must use the determination of potential leadership style as recruitment tool for new managers and those to be promoted. The performance evaluation of leaders must include behavioural factors that capture leaders’ ability to create a favourable environment that encourages the employee voice and perception of organisation as supportive.Contribution/value-add: Leadership styles are not equally effective in enhancing employee engagement. There are boundary variables arising from the environment created by leadership behaviour that enhance the effect of leadership style on employee engagement. The study was performed in Nigeria where high unemployment rate and job insecurity created a unique challenge in getting employees engaged.


2018 ◽  
Vol 2018 (1) ◽  
pp. 10837
Author(s):  
Cheryl Rathert ◽  
Jessica N. Mittler ◽  
Tracy Hopkins Porter ◽  
Eric S Williams

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