scholarly journals Research on the decision drivers of platform corporate digital responsibility behavior

2021 ◽  
Vol 14 ◽  
pp. 15-21
Author(s):  
Tianqiong Li ◽  
Bixiang Zhu

As digital technology and related data become more and more common, the lack of user data protection and personal privacy leakage become more serious. In the era of big data, platform corporate social responsibility is facing more challenges, and platform enterprises should pay more attention to corporate digital responsibility. This paper studies the research status and development trend of platform corporate social responsibility, especially corporate digital responsibility, under the background of digital transformation. The main content covers the implications of platform corporate social responsibility and the new challenges posed by digital change, differentiates corporate digital responsibility (CDR) from corporate social responsibility (CSR) to highlight their uniqueness, while also linking the two, and identifying key stakeholders and critical phases that CDR must address. That is technology and data creation, operation, impact assessment and refinement.

2018 ◽  
Vol 13 (6) ◽  
pp. 255 ◽  
Author(s):  
Peter K. Turyakira

Businesses are increasingly required to address the demands of key stakeholders, in addition to those of shareholders. There is an increasing role of corporate social responsibility (CSR) to large businesses and small and medium enterprises (SMEs) alike. However, research to support the degree of the application of CSR activities to SMEs with respect to customer loyalty is limited. The purpose of this study was to examine the selected CSR activities that impact the customer loyalty of SMEs. A self-administered questionnaire was distributed to selected SMEs in Kampala District, while Structural Equation Modeling was utilised to determine the influence of independent variables on the dependent variable. The study findings revealed that the selected CSR activities (Society-oriented CSR activities, Market-oriented CSR activities and Environmental-oriented CSR activities) positively influence the Customer loyalty of SMEs.


2016 ◽  
Vol 33 (5) ◽  
pp. 512-524 ◽  
Author(s):  
Anas Sulemena

Many organizations engage in and also endeavor to report their corporate social responsibility (CSR) activities to placate the key stakeholders in society. This study is a cross-country analysis of CSR themes communicated by the eight top telecommunications companies in Africa using websites as a disclosure medium. The study evaluates CSR reportage in community involvement, ethical involvement, product and customer, human resource and environmental engagement in South Africa, Egypt, Nigeria and Kenya. The work concludes that the telecommunications companies in Africa sampled in the study are committed to and report their CSR activities. However, significant differences do exist in how the various companies reported on their CSR. The South African firms clearly lead in reporting CSR in most of the constructs investigated. However, the sampled firms all reported their contributions to education and community engagement. The work makes significant contributions to CSR reportage, especially in the area of cross-country analysis of CSR themes.


2017 ◽  
Vol 33 (58) ◽  
pp. 58-76
Author(s):  
Mario Enrique Uribe Macías

The aim of the article is to present the Stakeholders’ analysis of housing construction projects from a corporate social responsibility approach and based on the application of the Stakeholder Circle methodology, complemented with some matrixes related to risk management, and using the MicMac software of structural analysis model. The proposal is theoretically based on the topics of project management, corporate social responsibility, and stakeholder management. The methodology developed began with consultations to project managers and/or construction companies managers, using a semi-structured interview, along with the performance of documentary analysis; the consolidated stakeholder identification matrix was then constructed; later the risk matrix and response planning, on the basis of which input variables were configured to the structural analysis model, to obtain the Indirect Influence Matrix and the Direct Influence Matrix, in addition to the Displacement Plane; then, according to previous results, the different stakeholders were classified; and finally, actions and strategies were proposed for key stakeholders. The main result is that key stakeholders are: community, company Chairman, project management team, and clients. The main conclusion is related to the importance of establishing actions and strategies for these stakeholders, due to their involvement in the optimization of the system, based on the establishment of permanent challenges, given their high mobility and high dependence.


2018 ◽  
Vol 51 (1-2) ◽  
pp. 92
Author(s):  
Milica Raicevic ◽  
Dijana Medenica Mitrovic

The business operation of companies is not neutral and is not perceived any more in terms of profitable operations, but also in terms of whether it is beneficial for the society. Social responsibility contributes to improving relationships with key stakeholders, thus contributing to the long-term sustainability of the company. The paper points out to the positive link between corporate social responsibility (CSR) and the reputation of the bank. Without CSR, neither the improvement nor the expansion of banking operations is possible. The aim is to point out that profit and CSR are not opposed categories and that the CSR of banks represents a strong comparative advantage on the market. The paper gives a theoretical and practical overview of the concept of corporate social responsibility (CSR), with a focus on the banking sector.


Author(s):  
D. Baiura ◽  
Y. Horbatiuk

Corporate social responsibility (CSR) includes not only a variety of theories but also a number of controversial and difficult approaches. It has become an essential element of the business world over the last two decades. As a result, cooperation between business and society has strengthened. Earlier, enterprises were mostly concerned with economic results of their activities; today, on the contrary, enterprises have to consider ethical, moral, ecological and social consequences of their work. CSR and maintaining high ethical standards are not optional but compulsory for all enterprises. There exists a certain influence of a private sector on workforce, consumers, society, environment, business opponents, investors, stockholders and other interest groups. This article is devoted to methodological approaches for determining the influence of stakeholders on the functioning of enterprises and ensuring the level of corporate social responsibility. Based on our research, key stakeholders groups were identified for corporate social responsibility for individual enterprises and organizations, as well as their impact on shaping various aspects of corporate social responsibility for these groups. The research was based on the use of a stakeholder the matrix, which is used to display and identify key stakeholders in corporate social responsibility and to determine the levels of corporate social responsibility for specific groups. The process of globalization has intensified, competition has grown all over the world. The tendency of companies to be socially responsible and gaining competitive advantage is becoming an important factor for corporate social responsibility practices. Today there is a strong link between strategic management and CSR. Consequently, the concept of CSR becomes a part of the strategy of each modern company. CSR acts as the main principle of the company's activities, which is applied on a permanent basis in relations with the interested parties. At the moment, it should be associated with the system of strategic and corporate governance, which includes nonfinancial risk management, social investment, and stakeholder relations. Without such a strategic management tool as CSR, it will be difficult for business to stay ahead of the business and form a complete business model that is fully responsive to challenges of time. The purpose of the article is to study the methodological approaches for assessing corporate social responsibility and provide recommendations for their improvement. In the field of the study was also the impact of the strategy of corporate social policy on the activities of enterprises, as well as determining the factors and ways to increase the efficiency of the enterprise through the introduction of an integrated management system, taking into account CSR. CSR may turn into one of the most efficient instruments for practical realization of the stakeholder theory. Stakeholders provide organizations with necessary resources for achieving their business goals, influence corporate activity and productivity of enterprises. As a result of their relationships with these organizations, the stakeholders win or lose.


Author(s):  
Dmytro Baiura ◽  

The formation of the ESG strategy of corporate-type enterprises depends on the adequate direction of development of corporate social responsibility chosen by enterprises. Global Sustainable Development Goals are the criteria for selecting the most important segments of companies' impact on environmental and social development. At the same time, an adequate system of corporate governance, including corporate controlling, is needed to implement both the strategy and key tasks. First, it is the integration into the organizational and managerial corporate structure of institutional support mechanisms. Second, it integrates the provisions of the ESG strategy into the overall corporate strategy. And of course, the integration of key provisions of the ESG strategy in the operational, investment and financial spheres of operation of enterprises, regardless of their economic activities and organizational and legal forms. The implementation of the provisions of the ESG strategy involves interaction with key stakeholders, or as it is considered stakeholders or groups influencing the company. It is important that each company clearly identifies them, identifies the strength of influence, key interests and features of social corporate communications with key stakeholders. In world practice, there are a number of methodological approaches, methods of identifying stakeholders and determining their impact on the company. The algorithm for developing the ESG strategy is practically no different from others and includes the following stages: diagnosing the state of the company in the field of sustainable development (social responsibility, corporate social responsibility); development of new provisions in the field of sustainable development; implementation of strategic plans for the implementation of sustainable development goals. During the implementation of the ESG strategy, special attention should be paid to corporate risk management. Currently, the most widespread in the world for enterprise risk management is the model COSO ERM (Enterprise Risk Management - enterprise risk management).


2021 ◽  
Vol 13 (12) ◽  
pp. 6569
Author(s):  
James W. Westerman ◽  
Lubna Nafees ◽  
Jennifer Westerman

Sustainability managers are key stakeholders in implementing and diffusing sustainability initiatives. However, there is a significant gap in the literature examining the impact of greenwashing on sustainability managers. This research examines the effects of greenwashing on sustainability managers’ job satisfaction, commitment, turnover intentions, and job performance from a social identity/person–organization (P–O) fit perspective. Our sample consists of practicing sustainability managers (n = 125) in high- (77%) or mid-level (23%) positions. Results indicate that perceived greenwashing negatively affects the attitudinal outcomes and job performance of sustainability managers. The results also indicate that for sustainability managers whose social responsibility identity is higher than that of their firm, greenwashing has a significant association with lower satisfaction and job performance, and higher intentions to leave. However, for managers whose social responsibility identity is lower than that of their firm, employer greenwashing had no effect on the sustainability managers’ attitudes, even though they recognized their own poor job performance. The cumulative effect may be a situation in which managers in the best position to enhance a firm’s Corporate Social Responsibility (CSR) leave the firm, and vice-versa.


Management ◽  
2014 ◽  
Vol 18 (1) ◽  
pp. 71-82 ◽  
Author(s):  
Justyna Szczanowicz ◽  
Sebastian Saniuk

Summary This article constitutes an attempt to propose a concept model for the implementation of Corporate Social Responsibility in small and medium-sized manufacturing enterprises. Poor CSR awareness and implementation across the SME sector is presented and discussed on the basis of research carried out by Polish Agency for Enterprise Development. The article recommends approach where the hierarchy of different levels of Corporate Social Responsibility forms the fundament upon which the company builds its competitive advantage. Attention is also drowned to the development of practices important from the point of view of key stakeholders in order to increase the effectiveness of CSR activities which are seen as instrumental in enhancing the competitiveness of the whole enterprises.


2018 ◽  
Vol 14 (4) ◽  
pp. 109 ◽  
Author(s):  
Nguyen Bich Ngoc

This study examines the relationship between corporate social responsibility (CSR) disclosure and financial performance of banks in Vietnam over the period 2011 – 2016. By using content analysis to approach CSR related data as well as ordinary least square (OLS) estimator to analyse data, the finding of this study indicates that there is a significant negative relationship between CSR disclosure and financial performance of commercial banks in Vietnam. This result might be explained by additional requirements of the law for social responsibility while banks are in difficult situation as a result of economic slowdown during researched period. Together with that, perception of banks’ customers toward banking corporate social responsibility of Vietnam also contributed to build up this negative linkage.


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