scholarly journals Public’s Perception of Pharmacy Services during Coronavirus (COVID-19) in Saudi Arabia

2021 ◽  
Vol 10 (3) ◽  
pp. 102-110
Author(s):  
Yousef Ahmed Alomi ◽  
Sultan Mohammed Al-Jarallah ◽  
Dona Abdullah Alajmah ◽  
Shatha Alhassan Alnami
Keyword(s):  
Saudi Arabia ◽  
Pharmacy Services

scholarly journals Perceptions and Attitudes Towards Clinical Pharmacy Services and Their Impact on The Management of Cancer in Taif, Saudi Arabia

2020 ◽  
Vol 21 (2) ◽  
pp. 531-538
Author(s):  
Ahmed M Kabel ◽  
Morouj M Bakr ◽  
Abeer M Alshanbari ◽  
Shahad M Alwagdani ◽  
Hanan A Altalhi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Clinical Pharmacy ◽  
Pharmacy Services ◽  
Clinical Pharmacy Services ◽  
Perceptions And Attitudes

scholarly journals Mass Gathering (Hajj) Clinical Pharmacy Services: New Initiative in Saudi Arabia

2020 ◽  
Vol 9 (2) ◽  
pp. 48-50
Author(s):  
Yousef Ahmed Alomi ◽  
Nezar Adnan Yahya Khayat ◽  
Yasir Abdulraheem Bamagaus ◽  
Sultan Mesfer Aljumayi ◽  
Hani Mohammed Ali Jumah ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Clinical Pharmacy ◽  
Pharmacy Services ◽  
Mass Gathering ◽  
Clinical Pharmacy Services

scholarly journals Factors Influencing Patient Satisfaction with Pharmacy Services: An Empirical Investigation at King Fahd Armed Forces Hospital, Saudi Arabia

2016 ◽  
Vol 11 (9) ◽  
pp. 272 ◽  
Author(s):  
AlaEddin Mohammad Khalaf Ahmad ◽  
Mohammad Ali Saleh Alghamdi ◽  
Saleh Ali Saleh Alghamdi ◽  
Omar Zayyan Alsharqi ◽  
Hussein Mohammad Al-Borie
Keyword(s):  
Saudi Arabia ◽  
Patient Satisfaction ◽  
Factor Model ◽  
Armed Forces ◽  
Pharmacy Services ◽  
Pharmacy Staff ◽  
Jeddah City ◽  
Factors Influencing ◽  
Training Courses ◽  
Staff Skills

The current research investigates the factors influencing patient satisfaction with pharmacy services at King Fahd Armed Forces Hospital (KFAFH). This research proposes and tests a three-factor model that influence patient satisfaction. These factors include accessibility, availability of medications, and pharmacy staff attitude as independent variables, while the dependent variable is patient satisfaction. In order to explore this issue, a quantitative method was used in the form of a questionnaire issued in KFAFH in Jeddah city in Saudi Arabia. The research targeted 333 patients as a representative sample, rather than the whole population. A random sample was used to choose the participants in this research. The research retrieved 290 valid questionnaires, which represented a reponse rate of 87%. The results confirm significant differences in the influence of these factors on patient satisfaction. The research concludes that there are significant influences from accessibility and availability of pharmacy services, whereas there is no significant influence of staff attitudes on patient satisfaction. The research recommends improving the accessibility and availability of medication regularly and continuously. It is also recommended that pharmacy services should conduct training courses to improve staff skills and attitudes to deal with patients.

scholarly journals Cardiovascular Disease Risk Prevention Services by Pharmacists in Saudi Arabia: What Do Policymakers and Opinion Leaders Think?

2020 ◽  
Author(s):  
Hadi A. Almansour ◽  
Nouf M. Aloudah ◽  
Tariq M. Alhawassi ◽  
Betty Chaar ◽  
Ines Krass ◽  
...  
Keyword(s):  
Cardiovascular Disease ◽  
Primary Care ◽  
Saudi Arabia ◽  
Health Services ◽  
Opinion Leaders ◽  
Risk Prevention ◽  
Pharmacy Services ◽  
Cvd Risk ◽  
Prevention Services ◽  
Service Models

Abstract Background: Cardiovascular disease (CVD) is an emerging contributor to national morbidity and mortality in Saudi Arabia. CVD risk prevention services are limited, particularly with an over-utilised public health sector and an under-utilised and under-resourced primary care sector. Globally, there is evidence that community pharmacists can play a key role in CVD prevention within primary care. However, the perspectives of policymakers and opinion leaders are critical to successful translation of evidence into practice. Thus, the aim was to engage policymakers and professional leaders in discussions about implementing high-quality CVD risk prevention services in community pharmacy. Methods: Qualitative semi-structured interviews were conducted, audio-recorded and transcribed verbatim. All transcripts were thematically analysed. Results: A total of 23 participants (87% male) from government and non-government sectors were interviewed. Of these, almost 65% had pharmacy qualifications. Limited provision of CVD risks preventative services in primary care was acknowledged. However, most participants favoured the concept of utilising community pharmacist’s capacity to assist in preventive health services. The data yielded four key themes: 1) Future pharmacy CVD health service models, 2) Demonstrable outcomes, 3) Professional engagement and advocacy and 4) Implementability. CVD health services roles (health screening, primary and secondary prevention services), pragmatic factors and tiered models of care (minimal, medium and comprehensive pharmacist involvement) were discussed. The need for humanistic, clinical and cost effectiveness outcomes and activation of professional bodies were deemed important. Professional pharmacy governance to develop pharmacy careers and workforce, pharmacy curricular reform and ongoing education were posed as key success factors for pharmacy roles. Practice policies, standards and guidelines were seen as required to adhere to stringent quality control for future pharmacy services provision. Participants implementation vision for such services included scalability, affordability, access, adoption and health system reform. Most discussion focused on the need for structural improvement with limited input regarding processes or outcomes required to establish such models. Conclusions: Most participants favoured pharmacy-based CVD risk prevention services, despite the variability in proposed service models. However, prior to developing such services, support structures at the health system and health professional level are needed as well as building public support and acceptability for pharmacy services.

scholarly journals Patient Satisfaction of Ambulatory Care Pharmacy Services in Riyadh City, Saudi Arabia

2019 ◽  
Vol 8 (1) ◽  
pp. 32-38
Author(s):  
Yousef Ahmed Alomi ◽  
Hawazen Abdullah Al-Kammash ◽  
Aroub Alhamidi ◽  
Walaa Aboziad ◽  
Kairat Imad Al-Hennawi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Patient Satisfaction ◽  
Ambulatory Care ◽  
Pharmacy Services ◽  
Riyadh City

scholarly journals Exploring satisfaction level among outpatients regarding pharmacy facilities and services in the Kingdom of Saudi Arabia; a large regional analysis

PLoS ONE ◽  
2021 ◽  
Vol 16 (4) ◽  
pp. e0247912
Author(s):  
Nasser Hadal Alotaibi ◽  
Abdulaziz Ibrahim Alzarea ◽  
Ahmed Mohammed Alotaibi ◽  
Yusra Habib Khan ◽  
Tauqeer Hussain Mallhi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Regional Analysis ◽  
Cross Sectional Study ◽  
Public Hospitals ◽  
Satisfaction Score ◽  
Pharmacy Services ◽  
Satisfaction Level ◽  
Pharmacy Staff ◽  
Kingdom Of Saudi Arabia ◽  
Cross Sectional

Background Evaluation of patients`satisfaction towards pharmacy services is of utmost importance to ensure the quality of care. It helps in identifying domains requiring improvements to provide high quality pharmacy services to ensure the provision of enhanced pharmaceutical care. The current study aims to ascertain the extent of satisfaction towards pharmacy services among patients attending outpatient pharmacies in Kingdom of Saudi Arabia. Methods A hospital-based cross-sectional study involving 746 patients attending outpatient pharmacies of various public hospitals was conducted from 01 January to 15 February 2020. Information on socio-demographic profile of the study subjects along with their satisfaction towards outpatient pharmacy was extracted by using a 23-items questionnaire. These questions were divided into two domains including 7 questions related to the pharmacy facilities (questions from 1F to 7F) and 8 questions for pharmacy services (questions from 1S to 8S), where F and S denotes facilities and services, respectively. The cumulative satisfaction score was estimated by a 5-item Likert scale with a maximum score of 5 for each item. The relationship between demographics and satisfaction scores was evaluated by using appropriate statistics. Results There were 746 patients with male preponderance (58.8%). The overall satisfaction score was 2.97 ± 0.65. Satisfaction towards pharmacy services scored lower (mean score: 3.91 ± 0.77) than pharmacy facilities (mean score: 4.03 ± 0.66). Items related to patient`s counseling (3F, 2S, 3S, 6S) scored least during the analysis. Older patients (p = 0.006), male gender (p<0.001), Saudi nationality (0.035), patients attending primary care centers (p = 0.02), and patients with chronic illnesses were significantly associated with lower satisfaction score. Conclusion This study reported that the satisfaction level of patients attending outpatient pharmacies was low and differed among various socio-demographic groups. Approximately one-half of the patients were not satisfied with outpatient pharmacy services. These findings underscore the dire need for managerial interventions including the hiring of trained professionals, onsite training of pharmacy staff, initiation of clinical or patient centered pharmacy services, evaluation of patient`s response towards the services and appropriate controlling measures, irrespective to the type of hospitals.

scholarly journals Patient Satisfaction of Ambulatory Care Pharmacy Services in Pediatric and Maternity Hospital in Riyadh City, Saudi Arabia

2019 ◽  
Vol 8 (2) ◽  
pp. 129-134
Author(s):  
Yousef Ahmed Alomi ◽  
Malika Alshamari ◽  
Hawazen Abdullah Al-Kammash ◽  
Aroub Alhamidi ◽  
Walaa Aboziad ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Patient Satisfaction ◽  
Ambulatory Care ◽  
Maternity Hospital ◽  
Pharmacy Services ◽  
Riyadh City
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